/10
★★★★★
based on 126854 reviews published
★★★★★
based on 126854 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Two orders paid promptly and never received despite correct address and shipping details.
Cv
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that you haven't yet received your labels? We have contacted you by e-mail to validate the delivery address and find a solution! See you soon! Léa
1
/5
★☆☆☆☆
I only received a plate of 10 labels and I had ordered 70. A mistake in my opinion.
Wisniewski Stephanie
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Answer from Petit-Fernand
Hello Stéphanie, we're sorry to hear that your order arrived incomplete? I've sent the rest of your order to the same address! I hope this shipment will arrive very soon? See you soon, Léa
1
/5
★☆☆☆☆
Order never received! I had to order from another site where I received my order in 48 hours as expected! Disappointed....
Chaimaa Aoujil
Translated review
Answer from Petit-Fernand
Hi Chaima, we're sorry to hear that you haven't received your labels yet? We have resent your order and it should arrive shortly! See you soon! Léa
1
/5
★☆☆☆☆
Useless, washed off after one wash.
Lauren A.
Answer from Petit-Fernand
Good afternoon Lauren, I am sorry that the labels have not worked for you. This is not what should happen. I will send you an e-mail to find a solution 🙂 Xia
1
/5
★☆☆☆☆
My order has still not arrived today..therefore 1 star :((
Tanja S.
Translated review
Answer from Petit-Fernand
Dear Mrs. Schwedes, We are sorry that you are still waiting for your order. Please contact customer service directly next time - we will be happy to help you... I have just sent you an e-mail so that we can get in touch. With kind regards from France, Maïté from the Esistmeins team
1
/5
★☆☆☆☆
I still haven't received my order and customer service is not responding.
Helena
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Answer from Petit-Fernand
Hello Hélèna, we're sorry to hear that you haven't yet received your order! We are awaiting your return to confirm your address? See you soon, Léa
1
/5
★☆☆☆☆
I placed 2 orders some time ago, paid for both and haven't received anything yet
Peggy S.
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Answer from Petit-Fernand
Dear Ms. Schneider, We have already been in contact by email 🙂 Your bookings were "awaiting payment" in our system and have therefore not yet been produced. I am pleased that we were able to find a solution for you. Maïté from the Esistmeins team wishes you a nice rest of the week
1
/5
★☆☆☆☆
ATTENTION!! My order never arrived, I've been waiting 15 days for it and we're less than 1 week from the start of the school year, customer service is non-existent, it's a disgrace!!! No order, no refund! They say there are extra delays because of covid c false it's lies I'm in e-commerce tt works well for 1 year pass your way
I.r
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that your order hasn't arrived yet? Please don't hesitate to contact us by e-mail [email protected] or by phone 09 72 50 06 58, we'll be delighted to help! See you soon, Léa?
1
/5
★☆☆☆☆
The order did not arrive even after the deadline.
Sandra Saenz Perez
Translated review
Answer from Petit-Fernand
Good morning Sandra, Please accept our sincere apologies for the delay. Unfortunately, during the high season, the Post Office does not respect our deadlines. I confirm that we have proceeded with the refund. Have a nice day, Maialen
1
/5
★☆☆☆☆
My order has not arrived. One month ago
Nuria Blanch CodÓ
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Answer from Petit-Fernand
Good morning Nuria, Please accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our deadlines. We have sent you an email so that we can solve the problem as soon as possible and resend your order. Have a nice day, Maialen
1
/5
★☆☆☆☆
I haven't received them yet... More than three weeks and I still haven't received them. I was thinking of ordering more for back to school but it's very clear that I'm not even kidding.
Mireia Castilla
Translated review
Answer from Petit-Fernand
Good morning, please accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our deadlines. I confirm that your order was reshipped on 25/08. Have a nice day, Maialen
1
/5
★☆☆☆☆
I placed the order 10 GG ago and it still doesn't arrive
Loretta P.
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Answer from Petit-Fernand
Good morning, we are sorry to hear that you have not yet received your order ? I sent you an email to confirm your shipping address and so find a solution ! See you soon ?? Alessio
1
/5
★☆☆☆☆
I am so sorry to write this review because I have always been very happy with products and shipping time. This time, I did not receive the labels ordered in early August or even the response asking for clarification, despite the fact that 72h have elapsed since the question. To date, I do not know where the labels are. I will ask for a refund.
Daniela C.
Translated review
Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We have sent you an email to find a solution ! We are waiting for your feedback, to taken ! ?? Alessio
1
/5
★☆☆☆☆
Not arrived, no tracking, no help
Jlb
Answer from Petit-Fernand
Hi Jo, as discussed on email, I am glad you have now received your order! Xia
1
/5
★☆☆☆☆
Very disappointed, the iron-on labels come off after the 1st wash despite following the instructions. A useless purchase
Guillon
Translated review
Answer from Petit-Fernand
Hello, we're sorry you're having problems with your labels? I've sent you an e-mail to get more information so that we can find a solution for you! ??? See you soon, Léa ??
1
/5
★☆☆☆☆
I still haven't received my order since August 8th and the new school year starts in a few days? Order received
Laurence De Simone
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Answer from Petit-Fernand
Hello Laurence, we're sorry your order hasn't arrived yet! ?? I can confirm that we put the entire order back into production on August 25! I hope this new shipment will arrive safely very soon!
1
/5
★☆☆☆☆
Unfortunately never received
Carina S.
Translated review
Answer from Petit-Fernand
Hello Mrs. Schembri, We are sorry to hear that you are still waiting for your goods. Please get in touch with our customer service sooner so that we can help you? I have just sent you an e-mail so that we can see where your order is. With kind regards from France, Maïté from the Esistmeins team
1
/5
★☆☆☆☆
I placed my order 1 day later I received a coupon code disappointed 15 percent and for delivery received with the package of labels in folded too disappointed
Deniz Sarsu
Translated review
Answer from Petit-Fernand
Hello Deniz! Thank you for your message? Don't hesitate to follow us on the networks to get all the discounts? See you soon, Léa?
1
/5
★☆☆☆☆
Problem not receiving the order and very bad customer service management. No solution !
Gema
Translated review
Answer from Petit-Fernand
Good morning Gema , I ask you to accept our sincere apologies for the delay. I confirm that your order has already been resent on 28/08 as agreed and you should receive it shortly. Have a nice day, Maialen
1
/5
★☆☆☆☆
Hello, I still haven't received my order and I'm still waiting for it.
Julie Lopez
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Answer from Petit-Fernand
Hi Julie, we're sorry your order hasn't arrived yet. I've sent you an e-mail to confirm your delivery address and find a solution for you! ?? Have a nice weekend, Léa?
1
/5
★☆☆☆☆
Parcel lost in the post, and no notification from cmonetiquette. Still waiting for my new parcel, hoping it will arrive in time for the new school year. No news from cmonetiquette yet.
Ana Esteban
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Answer from Petit-Fernand
Hello Ana, we're very sorry about this ?? I hope your new shipment arrives safely very soon! ?? Have a nice weekend, Léa?
1
/5
★☆☆☆☆
Unfortunately, my experience so far has been very disappointing. I never received my order. C-Mon Etiquette asked me to wait several times, but I never received anything. On the eve of the new school year I couldn't wait any longer, so I placed an order elsewhere. C-Mon Etiquette finally (but a little late) offered me a second shipment, which I'm waiting for.
C.s.
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Answer from Petit-Fernand
Hi Carole, we're sorry your order hasn't arrived yet. I hope the second shipment will arrive very soon ?? Have a nice weekend, Léa?
1
/5
★☆☆☆☆
Very bad because I have not received my order since July 24.
Ana Frías Berdugo
Translated review
Answer from Petit-Fernand
Good morning Ana, Please accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our deadlines. We have sent you an email in order to solve the problem as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
It's been 3 weeks now and I still haven't received anything.
Xax
Translated review
Answer from Petit-Fernand
Hello Xaviera, we're sorry your order hasn't arrived yet. I've sent you an e-mail to confirm your delivery address and find a solution! ?? Have a nice weekend, Léa?
1
/5
★☆☆☆☆
Very dissatisfied!!! Unreadable labels even though it's not the first time I've ordered, very disappointed. Product unusable...
Nm
Translated review
Answer from Petit-Fernand
Hello to you! Thank you for your quality feedback. We're sorry to hear that your labels were badly pre-cut? I've sent you an e-mail to get more information so that you can return the damaged products! Have a nice weekend, Léa?
1
/5
★☆☆☆☆
I didn't receive anything from you. Go to hell! I will never order and i will tell everyone my experience. tu m'as volé
Angela Raquel Martins Rodrigue
Translated review
Answer from Petit-Fernand
Good Afternoon Angela ! We are sorry you didn't receive your order ?? We hope that you will receive the second one soon ! Have a nice day ? Léa
1
/5
★☆☆☆☆
Bad. Order never arrived, I contacted customer service who assured me they would send back labels at their expense. These also never arrived! But I see from the reviews that I am not the only one and the excuse of mail no longer holds up!!!
Claudia M.
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Answer from Petit-Fernand
Dear Customer, we are sorry to read your dissatisfaction about the non-delivery of your order. I kindly ask you to email us at [email protected] so that we can check the status of your order and in any case find a solution to make sure that you receive the requested products. Luigi
1
/5
★☆☆☆☆
I still haven't received my order 2 weeks ago
Asli C.
Translated review
Answer from Petit-Fernand
Hello, As we have already been able to clarify by e-mail, the order has not been triggered due to payment difficulties. However, everything is on its way. We wish you a good start to the week. ?? With kind regards from France, Maïté from the Esistmeins team
1
/5
★☆☆☆☆
It's super beautiful but I never received my order very disappointed
Cécile Saura
Translated review
Answer from Petit-Fernand
Hello Cécile, we're sorry to hear that! ??? I hope the second shipment will arrive soon! ??? See you soon, Léa?
1
/5
★☆☆☆☆
We received the labels on time and without any typographical errors. However, the quality leaves something to be desired. We've been ordering from you for several years now. The quality has deteriorated. It's very difficult to remove the labels: you have to insist and even bend the sheets of the booklet to be able to remove a label! On some labels, the surrounding transparent film came off at the same time! It was impossible for primary school children to remove the labels from their belongings. The quality of the glue used also seemed to be of lesser quality! We ordered the same labels as last year, and the difference between the two is obvious! We'll be going to the competition for the next labels. It's a shame to try to make more money while sacrificing quality. And to top it all off, customer service asks for photos as proof, as if we were making it up! Outrageous!
Mécontent
Translated review
Answer from Petit-Fernand
Hello to you! Thank you for your quality feedback. We're sorry to hear that your labels were badly pre-cut? I've sent you an e-mail to get more information so that you can return the damaged products! Have a nice weekend, Léa?