/10
★★★★★
based on 126025 reviews published
★★★★★
based on 126025 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The order did not arrive even after the deadline.
Sandra Saenz Perez
Translated review
Answer from Petit-Fernand
Good morning Sandra, Please accept our sincere apologies for the delay. Unfortunately, during the high season, the Post Office does not respect our deadlines. I confirm that we have proceeded with the refund. Have a nice day, Maialen
1
/5
★☆☆☆☆
My order has not arrived. One month ago
Nuria Blanch CodÓ
Translated review
Answer from Petit-Fernand
Good morning Nuria, Please accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our deadlines. We have sent you an email so that we can solve the problem as soon as possible and resend your order. Have a nice day, Maialen
1
/5
★☆☆☆☆
I haven't received them yet... More than three weeks and I still haven't received them. I was thinking of ordering more for back to school but it's very clear that I'm not even kidding.
Mireia Castilla
Translated review
Answer from Petit-Fernand
Good morning, please accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our deadlines. I confirm that your order was reshipped on 25/08. Have a nice day, Maialen
1
/5
★☆☆☆☆
I placed the order 10 GG ago and it still doesn't arrive
Loretta P.
Translated review
Answer from Petit-Fernand
Good morning, we are sorry to hear that you have not yet received your order ? I sent you an email to confirm your shipping address and so find a solution ! See you soon ?? Alessio
1
/5
★☆☆☆☆
I am so sorry to write this review because I have always been very happy with products and shipping time. This time, I did not receive the labels ordered in early August or even the response asking for clarification, despite the fact that 72h have elapsed since the question. To date, I do not know where the labels are. I will ask for a refund.
Daniela C.
Translated review
Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We have sent you an email to find a solution ! We are waiting for your feedback, to taken ! ?? Alessio
1
/5
★☆☆☆☆
Not arrived, no tracking, no help
Jlb
Answer from Petit-Fernand
Hi Jo, as discussed on email, I am glad you have now received your order! Xia
1
/5
★☆☆☆☆
Very disappointed, the iron-on labels come off after the 1st wash despite following the instructions. A useless purchase
Guillon
Translated review
Answer from Petit-Fernand
Hello, we're sorry you're having problems with your labels? I've sent you an e-mail to get more information so that we can find a solution for you! ??? See you soon, Léa ??
1
/5
★☆☆☆☆
I still haven't received my order since August 8th and the new school year starts in a few days? Order received
Laurence De Simone
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Answer from Petit-Fernand
Hello Laurence, we're sorry your order hasn't arrived yet! ?? I can confirm that we put the entire order back into production on August 25! I hope this new shipment will arrive safely very soon!
1
/5
★☆☆☆☆
Unfortunately never received
Carina S.
Translated review
Answer from Petit-Fernand
Hello Mrs. Schembri, We are sorry to hear that you are still waiting for your goods. Please get in touch with our customer service sooner so that we can help you? I have just sent you an e-mail so that we can see where your order is. With kind regards from France, Maïté from the Esistmeins team
1
/5
★☆☆☆☆
I placed my order 1 day later I received a coupon code disappointed 15 percent and for delivery received with the package of labels in folded too disappointed
Deniz Sarsu
Translated review
Answer from Petit-Fernand
Hello Deniz! Thank you for your message? Don't hesitate to follow us on the networks to get all the discounts? See you soon, Léa?
1
/5
★☆☆☆☆
Problem not receiving the order and very bad customer service management. No solution !
Gema
Translated review
Answer from Petit-Fernand
Good morning Gema , I ask you to accept our sincere apologies for the delay. I confirm that your order has already been resent on 28/08 as agreed and you should receive it shortly. Have a nice day, Maialen
1
/5
★☆☆☆☆
Hello, I still haven't received my order and I'm still waiting for it.
Julie Lopez
Translated review
Answer from Petit-Fernand
Hi Julie, we're sorry your order hasn't arrived yet. I've sent you an e-mail to confirm your delivery address and find a solution for you! ?? Have a nice weekend, Léa?
1
/5
★☆☆☆☆
Parcel lost in the post, and no notification from cmonetiquette. Still waiting for my new parcel, hoping it will arrive in time for the new school year. No news from cmonetiquette yet.
Ana Esteban
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Answer from Petit-Fernand
Hello Ana, we're very sorry about this ?? I hope your new shipment arrives safely very soon! ?? Have a nice weekend, Léa?
1
/5
★☆☆☆☆
Unfortunately, my experience so far has been very disappointing. I never received my order. C-Mon Etiquette asked me to wait several times, but I never received anything. On the eve of the new school year I couldn't wait any longer, so I placed an order elsewhere. C-Mon Etiquette finally (but a little late) offered me a second shipment, which I'm waiting for.
C.s.
Translated review
Answer from Petit-Fernand
Hi Carole, we're sorry your order hasn't arrived yet. I hope the second shipment will arrive very soon ?? Have a nice weekend, Léa?
1
/5
★☆☆☆☆
Very bad because I have not received my order since July 24.
Ana Frías Berdugo
Translated review
Answer from Petit-Fernand
Good morning Ana, Please accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our deadlines. We have sent you an email in order to solve the problem as soon as possible. Have a nice day, Maialen
1
/5
★☆☆☆☆
It's been 3 weeks now and I still haven't received anything.
Xax
Translated review
Answer from Petit-Fernand
Hello Xaviera, we're sorry your order hasn't arrived yet. I've sent you an e-mail to confirm your delivery address and find a solution! ?? Have a nice weekend, Léa?
1
/5
★☆☆☆☆
Very dissatisfied!!! Unreadable labels even though it's not the first time I've ordered, very disappointed. Product unusable...
Nm
Translated review
Answer from Petit-Fernand
Hello to you! Thank you for your quality feedback. We're sorry to hear that your labels were badly pre-cut? I've sent you an e-mail to get more information so that you can return the damaged products! Have a nice weekend, Léa?
1
/5
★☆☆☆☆
I didn't receive anything from you. Go to hell! I will never order and i will tell everyone my experience. tu m'as volé
Angela Raquel Martins Rodrigue
Translated review
Answer from Petit-Fernand
Good Afternoon Angela ! We are sorry you didn't receive your order ?? We hope that you will receive the second one soon ! Have a nice day ? Léa
1
/5
★☆☆☆☆
Bad. Order never arrived, I contacted customer service who assured me they would send back labels at their expense. These also never arrived! But I see from the reviews that I am not the only one and the excuse of mail no longer holds up!!!
Claudia M.
Translated review
Answer from Petit-Fernand
Dear Customer, we are sorry to read your dissatisfaction about the non-delivery of your order. I kindly ask you to email us at [email protected] so that we can check the status of your order and in any case find a solution to make sure that you receive the requested products. Luigi
1
/5
★☆☆☆☆
I still haven't received my order 2 weeks ago
Asli C.
Translated review
Answer from Petit-Fernand
Hello, As we have already been able to clarify by e-mail, the order has not been triggered due to payment difficulties. However, everything is on its way. We wish you a good start to the week. ?? With kind regards from France, Maïté from the Esistmeins team
1
/5
★☆☆☆☆
It's super beautiful but I never received my order very disappointed
Cécile Saura
Translated review
Answer from Petit-Fernand
Hello Cécile, we're sorry to hear that! ??? I hope the second shipment will arrive soon! ??? See you soon, Léa?
1
/5
★☆☆☆☆
We received the labels on time and without any typographical errors. However, the quality leaves something to be desired. We've been ordering from you for several years now. The quality has deteriorated. It's very difficult to remove the labels: you have to insist and even bend the sheets of the booklet to be able to remove a label! On some labels, the surrounding transparent film came off at the same time! It was impossible for primary school children to remove the labels from their belongings. The quality of the glue used also seemed to be of lesser quality! We ordered the same labels as last year, and the difference between the two is obvious! We'll be going to the competition for the next labels. It's a shame to try to make more money while sacrificing quality. And to top it all off, customer service asks for photos as proof, as if we were making it up! Outrageous!
Mécontent
Translated review
Answer from Petit-Fernand
Hello to you! Thank you for your quality feedback. We're sorry to hear that your labels were badly pre-cut? I've sent you an e-mail to get more information so that you can return the damaged products! Have a nice weekend, Léa?
1
/5
★☆☆☆☆
I have not yet received a delivery. This actually scores zero points.
Claudia G.
Translated review
Answer from Petit-Fernand
Hello, we are sorry to hear that you are still waiting for your order. Such a long delivery time as in your case is really exceptional. I will write you an email immediately so that we can get in touch and find a solution together. Kind regards from France, Sarah from the Esistmeins team
1
/5
★☆☆☆☆
I haven't received anything yet, even though it's only 1 week to go...
Clara Dupont
Translated review
Answer from Petit-Fernand
Hello Clara! We're sorry to hear that you're having problems with your labels? We've sent you an e-mail to get more information and find you a solution! See you soon! Léa ??
1
/5
★☆☆☆☆
The labels were delayed from the scheduled arrival and I would be leaving, so I asked to have them at this point arrive at the end of the month. As a response I was told to consult the postal service. Bad service, bad response. Now when I get back from vacation I have to start looking for labels. Time is a precious commodity and I have to lose some because of you Cordially Carolina filippini
Carolina F.
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Answer from Petit-Fernand
Good morning Carolina, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I sent you an email to find a solution ! We are waiting for your feedback, to taken ! ?? Alessio
1
/5
★☆☆☆☆
Fatal...a month passed and nothing arrived, we called and nobody knew what happened with the product...At least we got our money back...but we lost a lot of time.
Ainara Iturralde
Translated review
Answer from Petit-Fernand
Good morning, please accept our sincere apologies for the delay. Unfortunately, Correos does not respect our deadlines and that is why we are trying to change our partner. Have a nice day, Maialen
1
/5
★☆☆☆☆
After several orders which were perfect, I repeated this year. Ordered around July 24, I have received nothing. After an initial contact with customer service asking me to check the delivery address, I've heard nothing more despite a reminder. I'm very disappointed.
Audrey Peperstraete
Translated review
Answer from Petit-Fernand
Hello Audrey! We're sorry to hear that? We have indeed received the return of your order, we await your return to confirm the address and send it back to you! ?? Léa ??
1
/5
★☆☆☆☆
I did not receive my order unfortunately.
Idi
Translated review
Answer from Petit-Fernand
Hello Diana, Thank you for your comment, this is indeed not normal. I'll send you a private message right away so that we can find a solution together. A very nice day to you, Zoé
1
/5
★☆☆☆☆
I'm disappointed with my order as I ordered for my daughter's school and nursery. The product was lost in the post, which took a very long time.
Une Cliente
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Answer from Petit-Fernand
Hello, thank you for your comment, we are as sorry as you are for this loss 🙁 I hope you will receive your new parcel soon. Very nice day to you, Zoé
1
/5
★☆☆☆☆
I bought the self-adhesive labels to put on my daughter's clothes. After the first wash, the labels have already peeled off ... very disappointed ??
Centiane
Translated review
Answer from Petit-Fernand
Hello Centiane, Thank you for your comment, this is indeed not normal 🙁 I'll send you a private message right away so that together we can find a satisfactory solution. A very nice day to you, Zoé