Reviews Petit-Fernand

Goods ordered now 2 and a half weeks ago and not yet arrived

We had bought labels before and they were fine. But this time they are coming off and we don't know why, we do the same...

I rate poor because unfortunately nothing has arrived

The labels don't stand up to washing at 30 degrees and on top of that I was missing 2 labels. Thank you for your reply. Sincerely

I had already ordered and was very satisfied, this time I do not understand the iron-on labels do not stick despite the central steam.

I have not received my parcel or my product... Nor any reply to my message informing them of this!

I still haven't received my order from 3 weeks ago!

I did not receive my parcel. Would it be possible to consider a refund, it was 2 sets of labels. Thank you

Order placed almost a month ago, still not delivered- I don't even have a tracking number to figure out what happened to it- in today's reply it says it sent me an email, nothing arrived and I confirm that the package was not delivered

I am STILL waiting for my order to arrive! The absolute cheek is that I've now had TWO emails asking me to review my purchase! Where's my order?????

Still haven't received the real one, but have paid for a while ?

Unfortunately, I have not received the goods I ordered and paid for via Paypal. My 1st email was not answered. Today I wrote another email.

My order has not arrived yet and I ordered it a month ago.

To this day I still have not received my order. It is unbelievable, a month and a half and I have not received any solution. I want my money back, I am no longer interested in the product.

Still haven't received the goods 14 days after ordering.

Difficult to give an opinion on the product because I did not receive it (order made 2 weeks ago), perhaps a delay of the Post office in the current context.

I still haven't received my order after more than 20 days!

I have not yet received my order for 1 month and the site asks me to follow the order which does not open...

I'm disappointed by the iron-on labels, which peel off after a few washes at 40 degrees. I had bought these labels for my mom who is in EHPAD and was really disappointed! I have to sew the labels back on by hand...

Still not received so I'm waiting

Order not received

I still haven't received my order it looks like I'll be contacting PayPal

These iron-on name labels simply don't work. I bought them for my son's clothes and the majority of them have come off in the very first wash. The only ones that have stayed on are the few that I ironed on to the labels of the clothes, rather than on to the material directly, however, obviously this is sometimes just not possible to do and the instructions provided don't suggest that this is what you need to do. I would strongly advise others not to purchase these name labels, as I feel that they were a waste of money and a waste of time. I personally know someone else who has experienced the same issue with these labels so this is clearly not just a one-off. They look lovely but frankly I will be going back to the stick on labels that you can purchase from Amazon for half the price and which don't come off in the wash.

I have not received my order yet:-(

When I placed my order, within five minutes of validating my basket, I immediately sent a request to cancel an item ordered by mistake. The response was that it was too late, as my order had already been dispatched!!!! 5 minutes after validating my basket!!!! Incredibly fast to print on a gourd and labels!!!! Forgot the 7-day right of withdrawal, as well as the commercial gesture after the numerous orders placed previously. For my part, I call this forced selling. After so many years of ordering and satisfaction, I've been disappointed and I won't be ordering from this site again, that's for sure.

Hello, I have not received the product I ordered. I am still waiting for delivery.

Insufficient adhesion with the 2nd batch of iron-on labels, inadequate support!

Order placed on 5/29/2020, to date which is 6/15/2020 nothing has arrived. I contacted customer service several times giving evidence of a problem with the shipping number because it indicated "awaiting package custody", but I was not listened to but rather scoffed at saying that they know how it works and don't need my links to the courier site. Opened dispute on paypal and requested urgent shipment. I ABSOLUTELY DO NOT RECOMMEND

Acceptable product with lousy service.....

I'm still waiting for my order

Order not received ... Boat answer when you send an email... I am very disappointed

I placed an order on June 4th, it's now the 13th and I still haven't received my order! despite the advertising, it was shipped in 48 hours! false advertising!

I would like to rate the order if I had it. It's nice that the rating sheet is more there than the goods. I hope the goods arrive soon, then I can rate it again. MfG

Still undelivered

It is useless the quality, design, or any other positive thing that your products have, if you buy it for a gift, with enough time, and it does not arrive for the date, so it is useless the purchase, I received it with much delay I called several times by phone to ask and they never answer the phone.

No answer from you about an order problem!

My item was never delivered and when I asked for a refund, it was suggested that I got my own address wrong which is why I never received it. Appalling customer service.

I have not received my order after a month and a half.

Fab product & quick service. Especially in the current pandemic well done. X

Very nice product, perfect packaging, very good quality. I recommend the labels without any problem. Thank you