Reviews Petit-Fernand

I did not receive what I purchased!

After my first purchase, where the labels came off in the wash, I was told by "c mon étiquette" that I must have made a mistake. So I tried again and placed a new order, with the same result.....The labels come off and I have to re-stick them every time I wash them. The designs are nice, but I'm very disappointed with the rest.

I am very dissatisfied with the customer service ! In the hour which followed my order, I realized that I had finished an oversight ... to put the family name on my labels! I contacted them immediately by e-mail (3 e-mails) then by telephone a fortnight later... but they couldn't be reached !!!! Non-existent customer service !!!!!! Then 3 days later, an email indicating that my order had been dispatched, and of course my email alerts to modify my order were not taken into account! The next day, 4 days later, customer service finally sent me a message saying "what's the problem". My reply was "well, read my emails", then I explained again, but in any case it was too late, my order had been dispatched !!!!! After that, radio silence !!!! I find myself with labels without the family name and a soap that at the very least hasn't even apologized for not having answered my messages in time! Pathetic ????

On the 1st wash the label came off...I'm disappointed ????

Still haven't received the package

I still haven't received the order and it's been 20 days

I bought the labels for towels and unfortunately none of the labels stuck at all. They were detached from the fabric after the first wash (despite the laundry net).

I haven't received my order since March.

I could comment on the product, but it has not arrived. I placed the order a month ago and was told it would arrive in 2-10 days. When that time passed, I contacted them to see what happened, they told me to wait another two weeks. They have no follow up on the order you place. When the 2 weeks pass and I still don't have my order, I send another email and they tell me they will resend my order at no cost (on top of that...). They don't give me the option to get my money back, when after more than a month I NO LONGER NEED what I ordered. Here I am still waiting for the second package they sent me. Shameful, I will never order again.

To date I have not received anything.... Neither refund nor labels nor new shipment.

I have not received my order placed on April 21. After waiting 15 days I contacted them by email and they told me that they were going to resend me another ..... but I have not received anything. So very unhappy.

Hello. Really disappointed, I still haven't received my 2 orders. Postage delay? Letter carrier error?? ( But I can see what another person would do with labels with my little girl's name on them) In short, a big disappointment.

I haven't received my labels

I still haven't received my order, even though it was placed on April 22 ....

Very bad because they still haven't arrived and I can't track THE order

I have been ordering for two weeks and nothing has arrived yet

Package never arrived

I still have not received my order

I ordered some stickers on February 25 and they have not yet arrived.

I have not received my order.

Never received them. Was told to message them 6/5 as I should get them by then, we'll didn't so message them to be told that I need to wait longer.

My order hasn't even arrived and you have the cheek to ask me for a review

I still haven't received my labels!!!

Ordered 2 weeks ago, paid immediately and still not received!!!

Good evening. To date I have NOT received what I ordered and immediately PAID for. I will never order from you again and will not be able to advertise well. Giovanna Sitzia

I have ordered and paid, but unfortunately I have not received the goods to date.

My package has not arrived after all this time!

I have not received it for the second time

Order not arrived.

It is now over 10 days and I still have not received my order. I needed these name tabs urgently as a child was being transferred to another hospital and we did not want the toys and clothing to be lost. Other companies I have used for other items have been bang on target and brilliant. With this company the phone is never answered by a human--just a voicemail.

The text is not centered on the label, disappointed I had to stick them on bonbonnieres, I'm going to have some made again but by another site.

Unfortunately, the order has NOT been delivered yet!

I have not yet received the delivery....

I have NOT received anything one month later. What happened to them?

Ordered 4 weeks ago and haven't received it yet! I am disappointed

I ordered on 11/02/2020 and paid but received nothing. 0 service

I placed my order 1 month ago and haven't received anything yet!

I didn't get my order back

I haven't received my order, and you're not doing anything about it.

Order never arrived (thermal water bottle), when asked to explain to petit fernand they told me that their responsibility ends at shipping !!! Really "small" petit corna Barbara . Do not buy from this company !!!