/10
★★★★★
based on 126002 reviews published
★★★★★
based on 126002 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The stickers look great and, so far, have held up really well. However, it is a disaster to get the stickers out of the booklet without them creasing or breaking....
Jenny
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you had a problem with the labels. This is not normal and should not happen. We invite you to contact our customer service by e-mail at: [email protected] ! Thank you very much! Mfg, Marylin
2
/5
★★☆☆☆
Here I can agree with some of the customers. It simply takes far too long, it's better to order here within Germany. Ordered on 29.07. and we are still waiting. I can't find a supplier where the tracking number is known under the tracking number sent. It might have made sense to send a tracking link to the customer rather than just a number. We can't say anything about the sticker quality yet.
Ru
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! All orders are dispatched within 48 hours and delivered within 2 - 6 working days. It can happen that there are delays due to a high number of orders or due to the post office. Especially in Corona times there are sometimes delays at the post office. Thank you for your understanding! Our customer service is very important to us and we do our best to ensure that the customer is satisfied. Mfg, Marylin
3
/5
★★★☆☆
Good service. Too bad there are shipping costs when I seem to have seen "free shipping".
Caroline Carton
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Answer from Petit-Fernand
Hello Caroline, Thank you for your message. Indeed, shipping is free for all orders containing only labels. Have a nice day, Maialen
3
/5
★★★☆☆
Everything great but the order takes a long time to arrive.
Monica Laloux
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Answer from Petit-Fernand
Dear Monica, Thank you for your message. Have you received your order? If you haven't received it yet, I invite you to write to us at [email protected]. Have a nice day, Maria.
2
/5
★★☆☆☆
A service that unfortunately can't meet the delivery times advertised on the site, and which sends out a three-day warning by e-mail once the order has been placed. It's a real shame. I live abroad and was passing through France, so I had arranged to receive these labels on time. But now I'm left with nothing because the order had to be cancelled, as the service didn't clearly give me the new delivery date. The refund was made and the after-sales service was reactive on this point, but that didn't solve the problem. Having been warned too late, I was unable to order elsewhere. So back to school without personalized labels. A big disappointment for my children who had spent time with me to personalize their labels. It would be enough to announce other deadlines, even temporarily, on the site to avoid disappointment. Reading the reviews now, I can see that I'm not the first and that this problem dates back a long way. The postal services can't be solely responsible. It's up to the site to be transparent and honest, but also to react and anticipate overcharges. No hard feelings and see you next time!
Al
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Answer from Petit-Fernand
Hello Madam, Thank you for your message. Please accept our sincerest apologies for the delay in your order. Sincerely, Maialen
2
/5
★★☆☆☆
The labels are very difficult to remove from the backing film and then tear.
Catharina S.
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Answer from Petit-Fernand
Hello Ms. Steinhäuser, Thank you for your order at Esistmeins.de! We regret that you are having problems removing your labels. This is not normal and should not happen. We invite you to contact our customer service at: [email protected] ! Thank you very much, mfg, Marylin
2
/5
★★☆☆☆
Received the bad labels I'm waiting for the new ones. To see if the delivery is fast, it's already been 15 days.
Delphine
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Answer from Petit-Fernand
Hello Sabine, Thank you for your message. I'm very sorry to hear that, so please send us an email at [email protected] so that we can give you more information about your order. Good day, Maialen
3
/5
★★★☆☆
I have placed several orders and it would be great if you could separate the "sticker booklets" by name individually. Or at least inform the customer that you are going to unify all the stickers in a single booklet (at no time is informed and I have sent emails to send them to me separately and still I have received all the stickers together in a single booklet). For example: if you order stickers for Jose, Carlos, Ana, Paula, Silvia and Felix, you don't know how they are going to arrive. You don't know how they will arrive (probably all together as they have arrived to me on all occasions). The best thing would be to have a booklet of stickers for each child; one with all the stickers for Jose, another with those of Carlos, another with those of Ana, and so on with those of all of them. I have bought them as gifts for several people and I have always had to tear the booklets, spoiling the detail (and leaving a very ugly presentation of the article). It would be great if you could inform the customer about how it will be sent or ask if the customer wants them separately, together (for example boys in one booklet and girls in another) or if they are indifferent (with an example to make it clear).
Alicia Álvarez Martel
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Answer from Petit-Fernand
Dear Alicia, Thank you very much for your message. Indeed, when there are several children in a single order, we do send them in different booklets, especially when they are packs of labels for each child. In your case, as there were only a few labels for each child, they were sent in a single booklet. For next time, if you wish to order few labels and have different booklets, I recommend that you leave a note in your order or send us a message to respect your request. Have a nice afternoon, Maria.
3
/5
★★★☆☆
I ordered all the stickers in the same color but then in the confirmation email they were listed differently. I didn't notice and that's how they arrived, green with light yellow lettering.
Loreto
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Answer from Petit-Fernand
Dear Loreto, Thank you for your message. I am sorry that your labels were not customized to your satisfaction. Have a nice evening, Maria.
3
/5
★★★☆☆
Most of the labels are poorly cut and the unfilled white tip is visible and looks a bit ugly.
Maria Belén Pradas
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Answer from Petit-Fernand
Hi María Belén, Thank you very much for your comment. It is not normal what you say has happened with your labels. Can you send me pictures of them to [email protected], to send it to our quality control service? Good afternoon, Maria.
2
/5
★★☆☆☆
Customized water bottle. Opened the spout cap twice and it's already broken. Disappointed by the quality of the stopper. Otherwise, the stainless-steel bottle is well insulated, especially in hot weather.
Berengere
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Answer from Petit-Fernand
Hello, I'm very sorry to hear about this. However, so that I can help you with the broken cap, would it be possible for you to send me photos of it to [email protected] ? This would enable me to contact the quality department and provide you with a solution as soon as possible. Good day to you, Maialen
3
/5
★★★☆☆
The labels arrived more than 2 weeks after the order... that's a long time. Too long! The self-adhesive labels for objects are nice and effective. The ones for clothes are less resistant than I thought (they came off a little in the wash). The iron-on ones, well, I didn't get a chance to try them out, since they arrived after my son left for camp...
Marie
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Answer from Petit-Fernand
Hello Marie, Thank you very much for your message. I'm very sorry for the delay. However, in order for me to be able to help you with the detached labels, would it be possible for you to send me [email protected] photos of the detached labels or, failing that, photos of where they were applied? This would enable me to contact the quality department and provide you with a solution as soon as possible. I look forward to hearing from you. Best regards, Maialen
2
/5
★★☆☆☆
Great value for money
Laetitia Rodron
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Answer from Petit-Fernand
Hello Laetitia, Thank you for your kind recommendation. Don't hesitate to change your rating if you were satisfied with our products and services, as you gave us a rather negative rating 🙂 Good day, Melina
3
/5
★★★☆☆
I would have expected more for the price. 3 labels have already warped during ironing.
Silvia
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you had problems with your labels. This is very unusual and should not happen. We invite you to contact our customer service for assistance. Mfg, Sarah
2
/5
★★☆☆☆
I have placed several orders on this site and have always been satisfied until this latest one. The labels come off after the 1st wash...
Laurie Tazi
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Answer from Petit-Fernand
Hello Laurie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Hello, I've been using your labels for a few years now and have been very satisfied every time. After my daughter returned from scout camps this year, I washed her laundry normally at 40° and all the iron-on or adhesive labels for textiles came off and remained in the drum of my machine. I don't know why. I like your products, this is the first time in 4 years that I've had this problem.
Céline
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Answer from Petit-Fernand
Hello Céline, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I am very disappointed, I have been ordering from you for 3 years. But this is my 1st disappointment. The labels are much smaller than before (self-adhesive labels for clothes) and of course the price is the same, I really feel like I've been had ... I find this really disappointing
Hadia
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Answer from Petit-Fernand
Hi Hadia, Thank you for sharing your opinion. After checking, you ordered self-adhesive labels for objects (and not for clothing), hence the difference in size 🙂 Indeed, on our site, you have to choose between the different categories: objects or clothes. See you soon, Melina
3
/5
★★★☆☆
Very happy, order received quickly. But the labels are difficult to peel off, so I lost half of them, and the labels were corned when I tried to peel them off. Too bad
Elodie Ramet
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Answer from Petit-Fernand
Hello Elodie, Thank you for sharing your opinion. I invite you to contact our customer service department at [email protected] if you have any concerns about the labels. See you soon, Melina
3
/5
★★★☆☆
Very long delivery time, possibly due to corona? The stickers are very nice, but very difficult to get off the foil as it wasn't punched out properly. So it was quite a fiddly job
Smidt
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you had problems with your labels. This is very unusual and should not happen. We invite you to contact our customer service for assistance. Mfg, Sarah
2
/5
★★☆☆☆
Label to be redone because the background chosen with the writing on my computer was very pretty but once received disappointment name not very visible ... despite contact with customer service no commercial gesture made ... Disappointing, even though I was very satisfied with the site and the products. Too bad I'm going to turn to another site.
July
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Answer from Petit-Fernand
Hello Julie, Thank you for sharing your opinion, we're sorry you're not satisfied with your labels, but you can write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are very pretty for the objects very well but for the clothing labels they do not hold up in the wash..so I am obliged to mark everything with indelible pen...I have a steam iron (which I use well without steam) max temperature the time indicated... despite this it does not hold up.
Cecile Curt
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Answer from Petit-Fernand
Hello Cécile, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The service has always been great but on this last order they only sent me half of the order. This time I am not happy. But they have shown me that they are very customer friendly. I just received what I was missing and they sent me extra labels with the second shipment. We can all make mistakes, just learn from them. Thank you very much.
Inma Pol
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Answer from Petit-Fernand
Thank you very much for your understanding Inma 🙂 Have a nice day, Melina
3
/5
★★★☆☆
The labels are fine, I have not yet put them on my clothes, the only downside is that it took a long time to arrive and I had to send a few emails, but it was soon solved.
Angela Alonso Velasco
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Answer from Petit-Fernand
Hello Angela Thank you for your message and your order with Petit-Fernand. Have a nice day, Melina
3
/5
★★★☆☆
The labels are of very good quality! However, some of the labels only have the first name written on them. This was not specified when I ordered.... On some materials, the iron-on labels have already peeled off...
Astrid Luna
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Answer from Petit-Fernand
Hi Astrid, Thank you for sharing your opinion. We're sorry your labels are coming off. This is not normal. I invite you to write to [email protected] so that we can find a solution. See you soon, Sarah
2
/5
★★☆☆☆
Hello Yes disappointed I had a weekend to change the color on a bag and they say that is not possible. It's a pity that you wrote before, knowing that you don't work on weekends.
Sylvie Parisot
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. It is no longer possible to modify an item order once it has already been manufactured. We're sorry we weren't able to meet your expectations. Good day, Sarah
3
/5
★★★☆☆
The labels peel off very badly!
Aud Gsk
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. We are sorry that your labels are not coming off properly. This is not normal. I invite you to write to [email protected] so that we can find a solution. See you soon, Sarah
3
/5
★★★☆☆
Usually happy with my orders, this time I'm disappointed with the customizable fabric bags. They shrank despite the washing instructions and I don't think the price matches the quality. It's a shame.
Maman Dantonin
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. We are very sorry for the inconvenience. This is indeed not normal. I invite you to write to [email protected] so that we can find a solution. See you soon, Sarah
3
/5
★★★☆☆
2 euros for follow-up is useless
Anais Arnaud
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Answer from Petit-Fernand
Hello Anais, Thank you for sharing your opinion. We are sorry that you did not receive the tracking number. This is not normal. Please write to [email protected] so that we can find a solution. See you soon, Sarah
3
/5
★★★☆☆
It's difficult to remove the residual film from the small labels during gluing, I didn't remember this difficulty last time.
Liza Zambon
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Answer from Petit-Fernand
Hi Liza, Thank you for sharing your opinion. We are very sorry for the inconvenience. This is indeed not normal. I invite you to write to [email protected] so that we can find a solution. See you soon, Sarah
3
/5
★★★☆☆
The label is too small and not conspicuous enough, missing 3 cm in length and 1 cm in width.
Navila Azam
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Answer from Petit-Fernand
Hi Navila, Thank you for sharing your opinion and for choosing C-MonEtiquette. The sizes of our labels are clearly indicated on the site, and we currently offer different formats to suit as many people as possible 🙂 Have a nice day, Sarah