9.1/10
★★★★★
based on 136921 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I never received my order

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Valeria
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1 /5
★☆☆☆☆

I am really disappointed by this site. I have placed several orders and after a few months, all the products have defects - 4 water bottles: the caps are coming off. 2 were birth gifts and therefore only used for a few months. - snack box: the label comes off When I call customer service, they tell me that my order is too long ago... I've tried to explain that the material has only been used a few times, knowing that they were birth gifts. In short, I wouldn't recommend these products and wouldn't order them again!

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Alexandra Rabusseau
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback. Unfortunately, as my colleague has informed you, the time limit for making a claim on an order is three months from the date of purchase, whether for a return or a refund. Your orders are over three months old. We're sorry we can't help you further. Good day to you, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

Long delivery and nothing fits first wash everything is gone yet well respected the instructions ... disappointed

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Sophie
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Answer from Petit-Fernand
Hello, we're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.

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Ana
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1 /5
★☆☆☆☆

I still haven't received my stickers. It's been over 2 weeks.

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Frau Y.
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Answer from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
1 /5
★☆☆☆☆

I haven't received my labels

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Lorène
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Answer from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

Package still awaiting receipt after placing order 20 days ago

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Fanny Le Bozec
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Answer from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
1 /5
★☆☆☆☆

I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence

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Paolo S.
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1 /5
★☆☆☆☆

Package delivered late. You've just told me that you have no influence over the postal service. Except that I ordered from your site and not from the post office. I've had enough of this "someone is always to blame" attitude. It seems to me that it's up to you to honor your missions: send me a package in a timely manner. Both, not just one. It's up to you to choose how you work and who you work with. For me, it doesn't matter.

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Chantal Ferretti
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Answer from Petit-Fernand
Hello, We're sorry to hear that your order was delivered late. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

A disappointment I am still waiting for the second shipment of nametags!

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Paola P.
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1 /5
★☆☆☆☆

I never received my order

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Zouhaira Amriouen
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Answer from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to see that your order has still not arrived. We have already contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

My order never arrived

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Sciandra G.
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1 /5
★☆☆☆☆

I received the order from a private individual in the province of Tarragona, and I had to go there to get it. And I put a reference point of yours. Very bad experience

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Sonia Martínez García
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1 /5
★☆☆☆☆

Unfortunately the labels fell off and didn't stick, so we had to go out and get a different type

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Elisa R.
1 /5
★☆☆☆☆

I never got the order

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Federica
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1 /5
★☆☆☆☆

No me llega el pedido

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Patricia Patricia
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1 /5
★☆☆☆☆

I have not received my order !!

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Anita B.
1 /5
★☆☆☆☆

I bought a water bottle for my daughter but most of the time the tube that fishes into the water comes off Beautiful but useless

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Guerrieri M.
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1 /5
★☆☆☆☆

It's been nine days still not received. Won't be ordering again

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Maria I.
1 /5
★☆☆☆☆

Did not receive order! Very disappointed! Didn't receive refund either.

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Inpost
1 /5
★☆☆☆☆

I placed another order on September 2 I still haven't received anything! And I have no news about my order

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Ragusa F.
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1 /5
★☆☆☆☆

Order placed on 04/09/2024 and still nothing received today 22/09/24. Order refunded but disappointing to have waited so long for nothing.

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Sisi
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Answer from Petit-Fernand
Hello, We are sorry to hear that you have not received your order. Unfortunately, we have no control over the postal service. We hope, however, that you have received your refund. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

Order made September 3, 2024 label shipped September 4 but never received my labels to date! The only thing + the customer service is excellent and fast!

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Fp
Translated review
Answer from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We resent your order at our expense on 19/09/2024. You will receive it within 8 days. We hope it meets your expectations. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

I had more than half of the hot melt stickers come off. And I followed the instructions

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Marina Beitia
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1 /5
★☆☆☆☆

Two orders placed and neither arrived unfortunately

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Rw
1 /5
★☆☆☆☆

Stickers keep coming off after wash. Disappointing.

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Barbora S.
1 /5
★☆☆☆☆

Nothing worked. The labels never arrived, and I'm still waiting for a refund that, I'm afraid, won't arrive anyway. Really pathetic. They deserve 0 stars, even one is too many.

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Tania B.
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1 /5
★☆☆☆☆

All stickers came of in the washer after first time washing

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Louise H.
1 /5
★☆☆☆☆

The product has not completely arrived. I did not receive anything at all

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Gaetano P.
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1 /5
★☆☆☆☆

Terrible shame I didn't read reviews earlier. Ordered September 3 and as of today September 22 never arrived and no tracking. My daughter is starting school tomorrow and I have no labels. DO NOT BUY FROM THIS site.

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Sara R.
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1 /5
★☆☆☆☆

One month and I still haven't received my order

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Diana
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1 /5
★☆☆☆☆

Very disappointed, it's been almost 3 weeks since I ordered the labels for my son, I paid 9.90 postage to receive them in 24 hours, and I still haven't received them. I will not order again.

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Julie
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Answer from Petit-Fernand
Hello, Express delivery takes place the day after the order is sent before 6 pm, including Saturdays. Unfortunately, we are not responsible for Chronopost's unfulfilled commitments. However, we have just refunded your shipping costs. We have also just contacted you. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

The label fell of the tshirt after washing only once..

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Bahar A.
1 /5
★☆☆☆☆

Disappointed, I received the labels before my daughter went back to school to mark her clothes. Already 3 labels have come off and ended up in the washing machine drum. I only wash at 30 or 40 degrees maximum. The label came off either on the garment itself or on a label on the garment.

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Jade Velon
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1 /5
★☆☆☆☆

I'm actually so disappointed! I bought your multi pack booklet as my friend had recommended them to me. I normally use the stamp from a different brand but due to my daughter having white shirts and checked dress I thought labels would be better. However in the first wash the labels came right off! What an absolute waste of money! I'm so incredibly upset and disappointed.

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Perdita I.
1 /5
★☆☆☆☆

Quite disappointed because I thought they were self-adhesive labels but no. They have to be ironed so they are unusable on the fabrics I was going to stick them on.

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Nat Blanc
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1 /5
★☆☆☆☆

I never received what I ordered nor received any response to my complaint

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Borrelli E.
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1 /5
★☆☆☆☆

Very disappointing. Waited ages for delivery and then we received someone else's labels. I thought they would have expedited the delivery of replacement labels but they didn't. I had to purchase elsewhere as I couldn't wait

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Kate C.
1 /5
★☆☆☆☆

After a month I still haven't received anything

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Alessia T.
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1 /5
★☆☆☆☆

The cap of the gourd is too difficult to close and open!!! the neck of the gourd is broken after a year of use only used in the morning 4 × per week!!! for a gourd at 25e is pitiful!

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Gugu
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