/10
★★★★★
based on 125999 reviews published
★★★★★
based on 125999 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I'm used to ordering labels for my children's clothes, and I'm rarely disappointed, but lately I've been ordering labels for objects and frankly they were very difficult to detach and were getting worn out as a result... so I'm moderately satisfied.
Emilie Perreaut
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Answer from Petit-Fernand
Hello Emilie, Thank you for sharing your opinion. We're sorry your labels aren't peeling properly, I'll email you right away. See you soon, Sarah
2
/5
★★☆☆☆
Impossible to add an item despite several requests when the order has not been shipped, you have to pay the shipping costs again and if you don't spend your time on facebook you miss out on the latest promotional codes rather than applying them directly to everyone... disappointed!
Mathilde.s
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Answer from Petit-Fernand
Hello Mathilde, Thank you for your message. We're sorry we couldn't meet your expectations. We regularly run promotions on our website. Have a nice day, Sarah
3
/5
★★★☆☆
A little slow to be delivered
Fanny Mathiotte
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Answer from Petit-Fernand
Hello Fanny, Thank you for sharing your opinion. We are working hard to reduce our delivery times. See you soon, Melina
3
/5
★★★☆☆
Convenient service, even though the labels peel off easily. No difference between boys and girls for the gift tags at the end of the checkbook. A pity.
Caroline D.
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Answer from Petit-Fernand
Hello Caroline, Thank you for sharing your opinion 🙂 Gift tags are mixed, so there's something for everyone! You'll find different sticker themes on our website too https://www.c-monetiquette.fr/planche-stickers-autocollants-objets Good day, Melina
3
/5
★★★☆☆
Super cute idea and the graphics are really pretty. Unfortunately, even following the application/washing instructions to the letter, all the little labels on the cotton clothes/accessories, came off. Those adesivesugli items are holding up for now.
Sara M.
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Answer from Petit-Fernand
Good morning Sara, Thank you for sharing your opinion. I'm very sorry to hear about the labels coming off, that shouldn't happen. I have emailed you to see where the problem lies. Looking forward to your feedback Regards Caterina
3
/5
★★★☆☆
They're beautiful and of good quality, as always, but for iron-on labels they're far too big. On a pair of panties it's disproportionate... Too bad I'd only use them on 2/3 large pieces.
Gaëlle Prioult
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Answer from Petit-Fernand
Hello Gaëlle, Thank you for sharing your opinion. We are sorry that you are not satisfied with our labels, but please note that on our website we offer different sizes of iron-on labels (1 line or 2 lines) and that the format is clearly indicated 🙂 Have a nice day, Melina
2
/5
★★☆☆☆
Water bottle not even been used yet and the lid doesn't close properly.. delivery was expensive and price not clear until payment was already taken, I would not have ordered knowing how much it was!
Alexandra R.
Answer from Petit-Fernand
Dear Alexandra, Thank you very much for ordering with Petit-Fernand UK! We are sorry that you had problems with the lid of your waterbottle and invite you to contact our customer service for help by e-mail to: [email protected] !Thanks a lot! All prices are indicated on our website. Kindly, Marylin
2
/5
★★☆☆☆
Unfortunately goods not received and so far neither replacement nor money back
Gh
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Answer from Petit-Fernand
Hello, thank you for your prompt response. I have just put your order back into production. Your labels will be handed over to our delivery service within the next 48 hours and will soon be on their way to you. I will be happy to answer any further questions you may have and look forward to helping you in the future if required. Have a nice day. Kind regards from France, Marylin Customer Service EsIstMeins Follow us on Facebook and Instagram Find us on http://www.esistmeins.de Discover our blog with our activities, recipes and play workshops for the whole family !
3
/5
★★★☆☆
Delivery time too long.
N.b
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Answer from Petit-Fernand
Hello Nina, Thank you for your message. We're sorry that you've had a delay in receiving your order, but we're working hard to improve our delivery times. Good day, Melina
2
/5
★★☆☆☆
He arrived too late.
B Pellicero
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Answer from Petit-Fernand
Hello, I am sorry to hear that you have been waiting a long time for your order. We are indeed improving our delivery times. Best regards, Maria.
3
/5
★★★☆☆
Good quality as always, but since you start seeing more and more companies offering same or similar product, price could be improved.
Lisa M.
Answer from Petit-Fernand
Hello, We thank you for your order with Petit-Fernand UK! We are happy you liked the products. We do our best to offer the best prices. We wish you a lovely day, kindly, Marylin
2
/5
★★☆☆☆
The product is fine, but the shipment took a long time and it is very complicated to get solutions from customer service. My order was automatically cancelled due to non-payment even though it was paid for. Despite sending them proof of payment and insisting on the issue by email, they offered me no solutions other than to place another order and pay again. Fortunately I called them by phone and they verified that it was paid for and they were able to send it to me. Even so, the waiting times and the attention I received make me think a lot about placing another order.
Jennifer
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Answer from Petit-Fernand
Dear Jennifer, We are sorry for the inconvenience caused with your order. Thank you for your message, we will take it into account to improve our service. Good afternoon, Maria.
2
/5
★★☆☆☆
48-hour delivery not respected
Fabienne Lanceleur
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Answer from Petit-Fernand
Hello Fabienne, Thank you for sharing your opinion. It's true that we're talking about manufacturing and not 48-hour delivery. Good day, Melina
3
/5
★★★☆☆
The spout has adjustable flow but unfortunately every time you need to open it and touch it, the cap is a bit hard. Very expensive shipping charges, they raise the total price of the product. Overall, the water bottle is very nice, the material environmentally friendly and durable.
Pamela
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Answer from Petit-Fernand
Dear Pamela, Thank you for your feedback. Indeed the cap was thought when touching things still was not a problem 🙁 We are studying an alternative solution. Also regarding shipping costs, we are considering different options: at the moment they are fixed at 6 euros so, on an order of 14 euros it is a significant cost, but for an order of, for example, 3 flasks and 3 lunchboxes, they remain at 6 euros which becomes negligible. Very soon we will have new alternatives for the problems you have experienced. Please subscribe to our newsletter if you don't want to miss them 🙂 Cordially Caterina
3
/5
★★★☆☆
Delivery too long
Sira Faty
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Answer from Petit-Fernand
Hello Sira, thank you for sharing your opinion. We are working to improve our delivery times. Good day, Melina
3
/5
★★★☆☆
They need to be sent out in a hard envelope. Ours arrived all bent and creased from being in the post.
Kim
Answer from Petit-Fernand
Dear Kim, We thank you for your order with Petit-Fernand UK! We are sorry that you had a problems with the delivery. Please do not hesitate to contact our customer service by e-mail to: [email protected] for help! We wish you a lovely day, kindly, Marylin
3
/5
★★★☆☆
I think that shipping by national post (French and Spanish, in my case) makes them less competitive. Other suppliers of the same type of product are faster and have better control of where the orders in progress can be found.
Vanesa Aguado García
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Answer from Petit-Fernand
Hi Vanesa, Thank you for your message. Indeed, we are looking at how to improve delivery times to provide better service to our customers. Good afternoon, Maria.
3
/5
★★★☆☆
A bit expensive for the price and shipping takes a long time.
Maria Hernandez
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Answer from Petit-Fernand
Hi Maria, Thank you for your message, have you received your order yet? If you haven't, I invite you to write to us at [email protected] to see what happened. Regards, Maria.
3
/5
★★★☆☆
I had given them a delivery address other than my usual address but they did not take it into account! Yet I had made a note of it in the remarks! My labels arrived at the wrong address!
Le Saux
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Answer from Petit-Fernand
Hello Madam, If you have not received your order, please send a complaint to [email protected] See you soon, Melina
2
/5
★★☆☆☆
I did not receive my order because of an address problem.
Delphine Pauchet
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Answer from Petit-Fernand
Hello Delphine, Thank you for sharing your opinion. We're sorry you didn't receive your parcel, if you still haven't received it I invite you to write to us at [email protected] See you soon, Sarah
3
/5
★★★☆☆
Not yet arrived
Diedou
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. We're sorry you didn't receive your parcel, if you still haven't received it I invite you to write to us at [email protected] See you soon, Sarah
3
/5
★★★☆☆
Object" labels fine, but "clothing" labels don't stick very well
S.
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. We're sorry your labels don't fit. If the problem persists, please write to us at [email protected] See you soon, Sarah.
2
/5
★★☆☆☆
After recommending this site to a friend, the kids went off to camp together and the tags were falling off the clothes even before the first wash.
Esther Elmkies
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Answer from Petit-Fernand
Hello Esther, Thank you for sharing your opinion. We're sorry your labels are coming off, if the problem persists I invite you to write to us at [email protected] See you soon, Sarah
3
/5
★★★☆☆
The canteen is very nice and keeps the drink fresh very well. It weighs quite a lot but I understand that because it is stainless steel. What we don't like is that it doesn't fit very well and that the nozzle is very difficult to remove, you have to use a lot of force and be careful not to get it wet because it would not be hygienic. We do not see it at all practical.
Alejandra Villafranca
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Answer from Petit-Fernand
Hi Alejandra, We really appreciate your comment and we will forward it to quality control to see how it could be improved. Have a great day! Maria.
3
/5
★★★☆☆
Very nice labels, but a big disappointment on the label model chosen by my son: camouflage background and spider illustration (but the negative point is that the spider is displayed in white and not in black so it can't be seen on the label and my little boy is extremely disappointed).
Kija
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Answer from Petit-Fernand
Hello Jackie, thank you for sharing your opinion. We are sorry that you are not fully satisfied with your order. Please write to us at [email protected] Good day, Caterina
2
/5
★★☆☆☆
Unfortunately, the iron-on name labels came off again after one wash!
Jacqueline S.
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you are having problems with the labels and invite you to contact our customer service by e-mail at: [email protected]! Thank you very much! Mfg, Sarah
2
/5
★★☆☆☆
Order not received after 3 weeks of waiting still not received after 3 email reminders. So unhappy.
Laetitia Zirilli
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Answer from Petit-Fernand
Hello Laetitia, thank you for sharing your opinion. We are sorry that your order arrived incomplete, we await your response via email to restart shipping. Best regards, Caterina
2
/5
★★☆☆☆
Iron-on labels are impractical as they don't stick to the fabric of the garment but only to the white labels where you'll find, for example, the washing instructions etc...
Jessica Dupont
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Answer from Petit-Fernand
Hello Jessica, thank you for sharing your opinion. We're sorry that your labels don't fit, if the problem persists I invite you to write to us at [email protected] See you soon, Sarah
3
/5
★★★☆☆
Hello Disappointed by the bag And especially by the fact that one day later you make 30%.
Audrey Helary
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette and for sharing your opinion. We're sorry you weren't able to take advantage of the label promotion. Please do not hesitate to contact us at [email protected] if there is a problem with the quality of the bag. Sincerely Caterina
3
/5
★★★☆☆
The package was slightly folded, so the labels were slightly folded too. The small bag has a small black spot on the design.
Mao Ly
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Answer from Petit-Fernand
Hello, thank you for sharing your opinion. We are sorry that you are not fully satisfied with your order. Please write to us at [email protected] Good day, Sarah