Reviews Petit-Fernand

The product never arrived. Customer service still did not resolve the problem.

After a month I still haven't received my order and no explanation is given

I placed an order in September and it didn't arrive, after many emails sent, I was told that the package came back and then that it was shipped again. In the end I didn't even receive a package or a refund.

I'm not happy with my purchase Label removed on two garments after first machine wash

I received the labels quickly, but following your advice on how to stick them on, they didn't hold up in the wash.

I've taken several water bottles, and all of them always get their caps cracked...always

Hello I still have not received my labels ordered on your site at the end of December for an amount of 4200Very disappointed.

The tags don't stick at all. I had to wash the sticky ones out of the washing machine and the iron-on ones just fell off. In response to my complaint, I was told to send photos. The tags are already off, how can you take a photo? Besides, I really have more important things to do than spend hours gluing and ironing and then taking photos. Under no circumstances should you order here!

Thermo-adhesive labels are no luxury ... everything peels off

My order never arrived. It has been more than 3 weeks and still my package has not arrived and I am not receiving any information about the delay.

1st tumble dryer and the labels are gone.

I'm sorry I voted for this company, I still haven't received my order. Never again from this company!!!

I was charged for the order and today 27th of January it has not arrived yet.

Labels peeled off after first wash very disappointed

The lid is far too difficult to open and after falling on the biden once, which happens with children, it is immediately cracked 🙁

I have received nothing

Very disappointed, I waited 10 days to receive my order. Your competitors cheZ to whom I ordered before were faster. By the way, my next order will be with them, thank you, because your labels were nicer for the children. I contacted customer service via my account, and on January 9 they told me that the order had not yet been printed, so I washed it the next day at home....

Your labels will never arrive. This is the second time that I've ordered from petit Fernand. The first time, the labels never arrived. They sent some more out, which also never arrived, so they gave me a refund. 2 years later, in a blind hope that I was just unlucky, I thought I'd give them another go and.... yep, no labels. From my personal experience, if you order with petit Fernand, you will never receive your order. As a positive, the customer service has been good.

Labels gone on 1st wash despite respect for use. Very disappointed

I ordered and paid for a set of labels is a bag. Only the bag with the labels arrived . I contacted customer service but to date nothing has arrived yet

I still have not received the labels I ordered on December 30. You told me you would send them last week again but I still haven't received anything. Thank you for your attention, I hope to resolve this problem soon.

Labels don't fit

Unfortunately, I will be forced to respond with totally negative feedback because almost three weeks later my order never arrived at its destination, with the result that I literally threw away 28 euros.

After 3 weeks of waiting no order received!

Labels received with illegible name. My message to customer service went unanswered. Very disappointed

I'd like to be able to side my purchases... if only I had received ?????

For 15 days still nothing received! What more can I say? Waiting for a return from the site

Only part of the order was delivered. I ordered a bottle with a lid and an extra lid. The extra lid has not yet been delivered!!!!!

After the 1st wash, half the labels were gone, so I had to recommend another brand.

Fatal I made 2 orders and by their mistake I got and charged three I tried to contact them and by phone impossible, by mail talk to them telling them that I had not ordered that to provide me with an address to return it and that I paid the amount (10.50) and all I contestron was that I had made those three orders despite my next mails never replied me.... we go 100 times better the attention to the public of stikers.

20 days have passed and the order has not arrived.

I placed my order in December. It still hasn't arrived. I have sent several emails and phoned several times but nothing is happening. I do not recommend!!!

I have not received my order placed on January 1, 2020! I was charged on January 3rd...

I still haven't received my order after 3 weeks.

It's been almost 3 weeks that I'm waiting for the delivery I still haven't received anything And when I make a claim on the site, I'm asked to wait another week before reapplying It's unacceptable!!!!

I have not received the product

I have not received it since December 21 when I made the purchase. I am a little disappointed because it is urgent and I needed it, since I bought it trusting in the delivery time that it says on the Web and it has not been so.

The labels are very nice but on the first wash, 40 big ones, they all came off!

My order was never delivered. Sent on 23/12 by priority mail, with no tracking number during the Christmas period and the strikes, it never arrived. I've e-mailed support and always get the same automatic reply... I'll never order again. The labels were a nice idea, though. Too bad.

The experience has not been particularly good.... I placed an order and it never arrived, I tried to contact but until I threatened to denounce nobody answered me, they sent me the order again but to this day I still haven't received anything... So my experience is very bad