/10
★★★★★
based on 125999 reviews published
★★★★★
based on 125999 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
ORDER COLLECTED AFTER CAMP DEPARTURE
Cathy Caudron
Translated review
Answer from Petit-Fernand
Hello Cathy, Thank you for sharing your opinion. We are sorry that you received your labels late, we are working to improve our delivery times. See you soon, Caterina
2
/5
★★☆☆☆
My order was not complete and I still haven't received the rest of my order.
Laury Declerck
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Answer from Petit-Fernand
Hello Laura, Thank you for sharing your opinion. We are very sorry that your order arrived incomplete. As I confirmed to you by email, we have remanufactured and shipped the missing products. Please do not hesitate to contact us again if you do not receive them. Kind regards, Caterina
3
/5
★★★☆☆
Self-adhesive labels for socks don't really stick after 2 washes. Ideal for coats and t-shirts.
Sophie Thomas
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Answer from Petit-Fernand
Hello Sophie, thank you for sharing your opinion. We're sorry your labels are coming off. If the problem persists, please write to us at [email protected] See you soon, Melina.
3
/5
★★★☆☆
I don't think it's good that you get a discount code after ordering. I ordered 56 worth and looked everywhere for a code. I really don't like this management. It's a shame because the products are great.
Angi
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you are having problems with the labels and invite you to contact our customer service by e-mail at: [email protected]! Thank you very much! Mfg, Marylin
3
/5
★★★☆☆
Some clothes don't stick but I think it's due to the material of the textile, otherwise very satisfied ????
Soso38
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Answer from Petit-Fernand
Thank you for sharing your opinion 🙂 Have a nice day, Melina
2
/5
★★☆☆☆
I ordered labels and a personalized box. I received the box but not the labels. So I contacted customer service to find out if the labels were in the same package. I was told to contact them again after 10 days if I still hadn't received my label order! They didn't answer my question... so after 10 days I contacted customer service again and they sent my labels back! Conclusion: A huge waste of time... Don't be in a hurry! But the labels seem to be of good quality. As for the personalized box, it's just a sticker on the top of the box that starts wrinkling after two washes in the dishwasher... a bit disappointed for the box.
Sandrine
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Answer from Petit-Fernand
Hello Sandrine, Thank you for sharing your opinion. We are sorry that you had a problem with this order, please excuse us for the inconvenience, we will contact you by email. Have a nice day, Melina
2
/5
★★☆☆☆
Very disappointed by the shoe labels which only lasted a week... And no mail contrary to the answer given!
Caro
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Answer from Petit-Fernand
Hello Caroline, Thank you for sharing your opinion. I'm sorry that your shoe tags didn't hold, it's not normal indeed, I'll contact you right away by email. Good day, Melina
2
/5
★★☆☆☆
It took a long time to arrive, almost a month. I sent an email to find out where my order was, without getting an answer, I sent another one and they answered me, to tell me that my order had been sent and thank you for buying on their website. The customer service was terrible, at least from my experience. The canteen is cute, but if I knew how long it was going to take and the lack of information and the lack of interest after they delivered it to the post office... I wouldn't have bought anything.
Olalla
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Answer from Petit-Fernand
Dear Olalla, I am sorry you had a bad experience with our company, I invite you to contact us at [email protected] to make a complaint. See you soon, Melina
3
/5
★★★☆☆
The labels look as they do on the internet BUT they come unstuck after several washes (admittedly intensive in our house)... which won't stop me from ordering them again!
Ag
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Answer from Petit-Fernand
Thank you for sharing your opinion. We're sorry your labels are coming off. If the problem persists, please don't hesitate to contact us. Good day, Melina
2
/5
★★☆☆☆
For 2 reasons: when I received my order, there was no paper to stick the labels on. And there were several labels gone after washing
Sophie Michelin
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Answer from Petit-Fernand
Hello Sophie, thank you for sharing your opinion. We are sorry that you are not fully satisfied with your order. If the problem persists, please write to us at [email protected] Good day, Melina.
2
/5
★★☆☆☆
Great, very easy to order and fast delivery. Thank you very much!
MarĂa GĂłmez Ruiz
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Answer from Petit-Fernand
Dear Maria, Thank you very much for leaving a positive review. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a rather negative notation 🙂 Have a nice day, Melina
2
/5
★★☆☆☆
Despite a nice design, I'm very disappointed with my purchase. The iron-on labels don't stick. All I have to do is put my daughter's t-shirt or pants on, and the label goes with it.
Client El
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Answer from Petit-Fernand
Hello Madam, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We're sorry your labels are coming unstuck, but this is not normal. If the problem persists, please write to us at [email protected] so that we can find a solution. See you soon, Melina
2
/5
★★☆☆☆
Iron on clothes labels are hit and miss as to whether they stay on Expensive
Gl8
Answer from Petit-Fernand
Hello, Thank you for ordering with Petit-Fernand UK! We are sorry that you seem to have problems with the stickers and invite you to contact our customer service per e-mail to: [email protected], as this is not normal. Kindly, Sarah
3
/5
★★★☆☆
The labels are superb, very good quality, but the delivery time is too long (12 calendar days with no public holidays inside), too bad.
Cathy
Translated review
Answer from Petit-Fernand
Hello Cathy, Thank you for sharing your opinion. We are sorry that you received your labels late, we are working to improve our delivery times. See you soon, Melina
3
/5
★★★☆☆
2nd order the same day as the 1st (which arrived in 48h) never received this 2nd order, it was labels for clothing that we needed very disappointed refund request made and received
Valerie Magret
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Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion. In accordance with your request, we have proceeded with the refund of your order. Good day, Melina
3
/5
★★★☆☆
Very pretty but it is put that it holds with the machine, a machine and they are unstuck.
Stéphanie Cuppens
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Answer from Petit-Fernand
Hello Stéphanie, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We're sorry that your labels are coming unstuck, this is not normal. If the problem persists, please write to us at [email protected] so that we can find a solution. See you soon, Melina
3
/5
★★★☆☆
The product is fine, but the inscription doesn't look right... Maybe we should have chosen another color, or another font, in short we are disappointed my little girl and myself, for once, of the rendering....
Virginie
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Answer from Petit-Fernand
Hello Virginie, Thank you for sharing your opinion. Please send us a photo of the labels you received, if you are not satisfied with the rendering, to [email protected] See you soon, Melina
3
/5
★★★☆☆
Long mail routes
Severine Hoareau
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Answer from Petit-Fernand
Dear Severine, Thank you for your comment. I'm sorry that the postal service was delayed, but I hope it was delivered. If not, please contact us: [email protected] Sincerely Caterina
3
/5
★★★☆☆
Object labels: perfect, practical and pretty! Reusable bags: interesting, but very small (I'll have to see when I'm ready to put the store's price tag on them). I thought it was enough to detach them and stick them directly to the clothes. Very nice little kit
Florence
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Answer from Petit-Fernand
Hello Florence, Thank you for sharing your opinion. I'm sorry you didn't fully understand how iron-on labels work, but we also have self-adhesive clothing labels that don't require ironing. Best regards, Caterina
3
/5
★★★☆☆
I can't get the iron-on labels to stick properly. My iron is not temperature-adjustable, is that the problem?
Marine Bertin
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Answer from Petit-Fernand
Hello Marine, Thank you for sharing your opinion. I'm sorry you're having problems with your labels, you can try with the maximum power or stick the labels on when the iron has been on for a while. Best regards Caterina
3
/5
★★★☆☆
The adhesive sheet was missing
Sophie Michelin
Translated review
Answer from Petit-Fernand
Hello Sophie, I'm sorry that your order is incomplete. Please write to us at [email protected] Good day, Maria.
3
/5
★★★☆☆
I recommended labels but the previous labels I bought two of them peeled off. I'm very disappointed.
Elisabeth Eisenstein
Translated review
Answer from Petit-Fernand
Hello Elisabeth, I'm sorry your labels are coming off, but this is not normal. Please write to us at [email protected] Good day, Maria.
2
/5
★★☆☆☆
I find that the self-adhesive labels for clothes from my last order do not detach well from the backing and therefore they smear when I remove them to stick them on clothes. Disappointed because the previous ones detach much better...
Bénédicte Collin
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Answer from Petit-Fernand
Hello Bénédicte, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Maria.
3
/5
★★★☆☆
I'm a bit disappointed, not with the label, it's very nice, but I can't find the right marker, even the indelebile fades ...
Valerie Buchet
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Answer from Petit-Fernand
Hello Valerie, Thank you for your message. Indeed, there is no need to write on the labels because you can customize them on our website. Best regards, Maria.
2
/5
★★☆☆☆
Bonjour cette fois ci j'ai pas été content des lettres trop petits et c'était des lettres pour coller avec le fer a repasser comme l'année dernière
Fabienne Hanquier
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Answer from Petit-Fernand
Hello Fabienne, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We're sorry that you're not completely satisfied with our products, and I invite you to write to us at [email protected] so that we can find a solution. Have a nice day, Maria.
3
/5
★★★☆☆
I had imagined the dream catcher to be a bit bigger for the price. Very sweetly made otherwise.
Janina
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Answer from Petit-Fernand
Hello Janina, Thank you for your order at Esistmeins.de, but we regret that it is not quite what you expected. Please do not hesitate to contact us in the future. Mfg, Marylin Esistmeins.de
3
/5
★★★☆☆
Hello, the labels are perfect, as is the picnic box. But the gourd is not, the 1st stopper, its cap is impossible to close, so I ordered another that closes well, but it leaks. Kind regards, Me Bonato.
Beatrice Bonato
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Answer from Petit-Fernand
Hello Beatrice, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We are very sorry that you are not completely satisfied with our products. Please write to us at [email protected] so that we can send you a replacement cap. Good day, Maria.
2
/5
★★☆☆☆
The stickers are very nice, but they come off straight away after the first wash. The labels were applied as described. Too bad.
Jrsdrf
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you are having problems with the labels and invite you to contact our customer service by e-mail at: [email protected]! Thank you very much! Mfg, Marylin
3
/5
★★★☆☆
My order of June 17 did not arrive. This is the first time this has happened. But when I phoned I was very well received and listened to. A second shipment is scheduled. I think this is due to a routing problem. I will remain loyal and recommend the site.
Marie Claire Prima
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Answer from Petit-Fernand
Hello Marie Claire, Thank you for your message. I hope you will receive your order soon. Best regards, Maria.
2
/5
★★☆☆☆
Very slow shipping. In this day and age it is unacceptable for an order to take 14 days to be delivered. They should use a fast courier service and not La Poste.
Rafa
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Answer from Petit-Fernand
Dear Rafa, I am sorry to hear that you have been waiting a while for your order. We are working to improve our delivery times. Good afternoon, Maria.