/10
★★★★★
based on 125999 reviews published
★★★★★
based on 125999 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
For the labels I am very satisfied but if you order few pieces the delivery time is long or even they have to reprint the labels because they didn't send them to you
Marta P.
Translated review
Answer from Petit-Fernand
Dear Marta, Thank you for sharing your opinion. I would like to point out that all products are shipped within a maximum of 48 hours after the order is placed, if there are any problems with receipt it is due to the postal service and not due to non-shipping. In case of non-receipt please do not hesitate to contact us in tried at [email protected] to find the best solution for you. Sincerely, Caterina
3
/5
★★★☆☆
I've been buying isothermal water bottles for 2 years now, and they're of good quality, apart from the flap that comes off too quickly and easily.
Mademoiselle Girard Anne Lise
Translated review
Answer from Petit-Fernand
Hello Anne Lise, Thank you for sharing your opinion. If the cap is damaged, please send us a photo of the faulty product to [email protected] so that we can find a solution. See you soon, Melina
3
/5
★★★☆☆
Good morning, I have been buying labels from you for years and have always had a great time. But I was disappointed that although I showed you that the last labels I bought (40) were defective, I was only refunded 20 which I am waiting to receive. Thank you
Cliente
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Answer from Petit-Fernand
Dear Customer, Thank you for your feedback. I offered you several options to remedy the problem with your labels and you accepted the replacement labels, I am sorry to learn only after the fact that this solution did not satisfy you. Sincerely yours. Catherine
3
/5
★★★☆☆
Medium quality
Yvonne Haguet
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Answer from Petit-Fernand
Hello Yvonne, Thank you for choosing C-MonEtiquette and for sharing your opinion. Please let us know if you are not satisfied with the quality of our products. See you soon, Melina
2
/5
★★☆☆☆
Hello, I had an air bubble on the gourd and a snag at the bottom.
Khadija Yousfi
Translated review
Answer from Petit-Fernand
Hello Khadija, Thank you for sharing your opinion. I invite you, if you wish, to send us a photo of the faulty product to [email protected] See you soon, Melina
3
/5
★★★☆☆
The Coucou chaussures labels are perfect, faithful to the image, as is the crèche pack purchased previously. The isothermal gourd is beautiful and functional, but it's a shame there's a "poc" when you open it, even though it's brand new.
Audrey Barnasson
Translated review
Answer from Petit-Fernand
Hello Audrey, Thank you for sharing your opinion. I invite you, if you wish, to send us a photo of the defective product to [email protected] See you soon, Melina
2
/5
★★☆☆☆
Labels do not stick. Very disappointed
Anais
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Answer from Petit-Fernand
Hello Anais, Thank you for sharing your opinion. I'm sorry that the labels don't hold, if the problem persists I invite you to write to us at [email protected] See you soon, Melina
3
/5
★★★☆☆
No problem with the labels, but the bento box is poorly finished (sticker stuck on crookedly, won't last long).
Charlotte B.
Translated review
Answer from Petit-Fernand
Hello Charlotte, Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry you're experiencing problems with the lunchbox, if the problem persists I invite you to write to us at [email protected] and send a photo of the faulty product. Have a nice day, Melina
2
/5
★★☆☆☆
When you placed your order with colissimo you wrote entry D instead of B if I had not insisted with the post office time which is very precious having 3 small children my parcel was considered lost! Mrs olivesi in the last mail I sent you the photo of the parcel as proof Mrs Olivesi
Aurélie Olivesi
Translated review
Answer from Petit-Fernand
Hello Madam, Thank you for your message. We have remanufactured your order in order to send it back to you. Good day, Melina
3
/5
★★★☆☆
Often comes unstuck in the wash
Client
Translated review
Answer from Petit-Fernand
Hello Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry you're experiencing problems with your labels, if the problem persists I invite you to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
There is less resistance to ironing than before since the presentation has changed. I don't know if this has an impact on it but I can see the difference.
J.b
Translated review
Answer from Petit-Fernand
Hello Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry you're experiencing problems with your labels, if the problem persists I invite you to write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
The self-adhesive labels are fine, but the iron-on ones don't hold up to ironing at all, even though I followed the instructions. Very disappointed
Stéphanie M
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion. I'm sorry your labels are coming off, if the problem persists I invite you to write to us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
Unfortunately, after a few months of use, a handle on the lunch box broke off. Customer service knows about it, but unfortunately I haven't received any feedback on how to proceed.
Nadine B.
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Answer from Petit-Fernand
Hello Mrs. Bove, Thank you for your order. We are sorry that you had a problem with the lunch box. All messages are processed within 24 hours. We invite you to write to us again if you have not received a reply. However, we are closed on Sundays. Mfg, Marylin
3
/5
★★★☆☆
I'm disappointed with your products, despite the positive feedback I've received. I ordered a lunch box: the sticker with the design is of poor quality, I actually thought it was a protective film and almost took it off! After 10 days of use, one of the fasteners broke! Not worth the 26 I paid!
Adeline Ruelle
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Answer from Petit-Fernand
Hello Adeline, Thank you for sharing your opinion. We're sorry you're not satisfied with the lunchbox, please send us a photo of the product you're not happy with to [email protected] Good day, Melina
3
/5
★★★☆☆
Great service, exvellent presentation pack, the labels really looked good but they came off after being ironed on! Very disappointing.
Sam W.
Answer from Petit-Fernand
Dear Sam, Thank you for your order. We are happy that you liked the service and products, but sorry that you had a problem with the labels. We invite you to contact our customer service for assistance by e-mail to: [email protected] ! Thank you very much. Kindly, Marylin
2
/5
★★☆☆☆
Order has not arrived
Vanessa Navarrete Jimenez
Translated review
Answer from Petit-Fernand
Dear Vanessa, I am sorry that you did not receive your order. I just wrote you an email to find out the address. I am waiting for your reply. Caterina
3
/5
★★★☆☆
The name tags arrived in a lovely little booklet. I had ordered two sets - different names for two separate families and they arrived in the one booklet! The little present will have to be separated and only one set of instructions and paper for ironing will have to be split! A little disappointed.
Louise T.
Answer from Petit-Fernand
Dear Louise, we thank you for ordering with us. We are happy you liked the booklet, but sorry you did receive it in one booklet. We invite you to contact our customer service for help by e-mail to: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
I dont have any update about my order! Dont have tracking number!
Justyna L.
Answer from Petit-Fernand
Dear Justyna, We thank you very much for ordering with Petit-Fernand UK! We are sorry that there was a problem with your delivery and invite you to contact our customer service for help to: [email protected] ! Thank you very much! Kindly, Marylin
3
/5
★★★☆☆
Very disappointed because having followed the instructions to the letter, on the 1st wash, the label half came off.
Eric Rauch
Translated review
Answer from Petit-Fernand
Hello Eric, Thank you for sharing your opinion. We're sorry your labels are coming off, I'll get back to you right away by email. See you soon, Melina
2
/5
★★☆☆☆
Very pretty labels, it's a shame they don't hold up after spending 1 hour ironing them all with the paper, nothing holds up, many fell off during the first wash and tumble dry and others even before washing, so I'm very disappointed?
Nathalie
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Answer from Petit-Fernand
Hello Nathalie, Thank you for sharing your opinion. We're sorry your labels are coming off, I'll contact you right away by email. See you soon, Melina
3
/5
★★★☆☆
I've been ordering labels from you for three years, and they're always perfect. This time, in each plate, the first line has small white lines on the labels (I imagine it's the printer), it's a shame...
Magdalena Schelotto
Translated review
Answer from Petit-Fernand
Hello Magdalena, Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry there were printing problems on your labels, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Great labels. But no tracking information. Shipment a bit long.
Marina Drapper
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Answer from Petit-Fernand
Hello Marina, Thank you for sharing your opinion. We're sorry that your delivery took a little longer than expected, we're doing everything we can to reduce our lead times. Have a nice day, Melina
3
/5
★★★☆☆
Super delivery a little long given the package
Melanie
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Answer from Petit-Fernand
Hi Melanie, Thank you for sharing your opinion about our products. Have a nice day, Melina
2
/5
★★☆☆☆
Machine-peelable labels
Mme Sagna Mousba
Translated review
Answer from Petit-Fernand
Hello Mousba, Thank you for sharing your opinion. I'm sorry the labels are coming off, I'll contact you right away by email. See you soon, Melina
2
/5
★★☆☆☆
I was very satisfied with my first order, so I ordered a second time - unfortunately the quality is much worse than last time. The writing is slightly blurred and the color is also not like the first time. What a pity!
Katrin S.
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Answer from Petit-Fernand
Hello, Thank you for your order at Esistmeins.de! We are pleased that you were satisfied with your first order, but regret that there were problems with the second order and invite you to contact our customer service for help at: [email protected]! Mfg, Marylin
2
/5
★★☆☆☆
Order still hasn't arrived! ... it's taking a long time!
Céline Rodrigues
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion. If you still haven't received your order, please write to us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
What a shame! I received the labels on time and as requested. Disappointingly, after washing at 40 degrees, the labels are already starting to peel off?
Céline
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion. I'm sorry, please contact us at [email protected] if the problem persists. See you soon, Melina
3
/5
★★★☆☆
The products are nice but small flaw for the shipping!!! It's a little long and then they delivered a package without my name, which is why the doorman had to open it to see whose it was... luckily my son's name was on it otherwise who knows what would have happened!!!
Francesca L.
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Answer from Petit-Fernand
Dear Francesca, Thank you for your order and your comment! We are sorry that the shipment took longer than expected, there must have been some problem at the postal level. However, it is not normal that your name was not there, it was listed in the shipping address! If you would like to check further to find out what happened, please feel free to contact us at [email protected] Caterina
3
/5
★★★☆☆
The label does not hold on some materials, such as the isothermal bottle, the lunch box so a little disappointed.
Isabelle Moritz
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Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion. Don't hesitate to write to us at [email protected] so that we can find a solution if your labels come unstuck. Good day, Melina
3
/5
★★★☆☆
Not as good quality as before. I would still recommend it.
Monsieur Carrot
Translated review
Answer from Petit-Fernand
Hello Jérôme, Thank you for your message. I invite you to write to us at [email protected] if you have any problems with the labels. Good day, Melina