/10
★★★★★
based on 125999 reviews published
★★★★★
based on 125999 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Easy-to-adhere clothing labels come off after the 1st wash - disappointed!
Laura C
Translated review
Answer from Petit-Fernand
Hello Laura, thank you for your comment. I'm very sorry to hear that you've had problems with your labels. I've just emailed you to check and look for a solution. Looking forward to hearing from you Caterina
3
/5
★★★☆☆
Usually very happy with the order, I was quite disappointed to receive the damaged cookbook... The envelope was closed over the book, tearing off the top of the 4th cover... I wanted to give it as a gift, but I don't even dare give it as a present...
Laura Leterme
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Answer from Petit-Fernand
Dear Laura, thank you for your comment. We are very sorry that the book arrived damaged. We will send it back to you within 24 hours. Please accept our apologies for the inconvenience. Sincerely, Caterina
2
/5
★★☆☆☆
Either I or the company ordered the wrong thing. There is no way to prove it. No goodwill and long delivery times. The company is not based in Germany, which was not apparent to me beforehand. Communication was anything but nice. The bottom line: I have things here that I can't use. Money is gone. Therefore, not my store
Ines S.
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Answer from Petit-Fernand
Hello, thank you for your purchase at Esistmeins.de, but we regret that you are not satisfied. We invite you to contact our customer service again so that we can find a solution together. Mfg, Esistmeins.de team [email protected]
2
/5
★★☆☆☆
Not received. Probably the post office again, but I don't know what the labels are worth.
Amandine
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Answer from Petit-Fernand
Hello Amandine, Thank you for sharing your opinion. I'm sorry you didn't receive your order, I'll contact you right away by email. See you soon, Melina
3
/5
★★★☆☆
Arrived on time.nice but not very solid
Gaia F.
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Answer from Petit-Fernand
Good morning Gaia, thank you for your comment. What do you mean by not very solid? Did one of the products break? I just emailed you to identify the problem and hopefully solve it. Sincerely, Caterina
2
/5
★★☆☆☆
I have 2 stars because I ordered and I had a coupon code and I still haven't received anything.
Audrey Scueil
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Answer from Petit-Fernand
Hello Audrey, Thank you for sharing your opinion. Your labels should arrive in your mailbox very soon. If not, please contact us at [email protected]. See you soon, Melina.
3
/5
★★★☆☆
2nd purchase at home. And it's hard to peel the self-adhesive labels off the backing.
Celine
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Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion. We're sorry you're experiencing this problem, we'll send you the labels again. Have a nice day, Melina
2
/5
★★☆☆☆
2 items forgotten (but invoiced) - reminder email sent - no reply
Fg
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Answer from Petit-Fernand
Hello Frédéric, We're sorry that your order is missing some items. We'll contact you right away by email. See you soon, Melina
3
/5
★★★☆☆
The order did not arrive , and after 15 days I wrote to you and yes. They sent me a new one.
Laura Sánchez Roza
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Answer from Petit-Fernand
Hi Laura, Thank you very much for your comment, did you receive the second order we sent you? Best regards Caterina
2
/5
★★☆☆☆
It has been over a month since I placed the order and as of today I still have not received anything.
ConcepciÓn Arrebola Contreras
Translated review
Answer from Petit-Fernand
Dear Customer, Thank you very much for your order and your comment. I am very sorry that you have not received your order yet. I have just written you a message to find out the address and look for a quick solution. I am waiting for your reply. Thank you very much Caterina
3
/5
★★★☆☆
Easy to order but I haven't received it yet and I ordered on the 7th may
Lauren H.
Answer from Petit-Fernand
Hello, thx for ordering with us. We are sorry that you have not received your order yet and invite you to contact our customer service for help to: [email protected] ! Kindly, Marylin
2
/5
★★☆☆☆
We made several orders, and on the last one we were disappointed. There's a little plastic film which makes it tricky to remove the labels.
Eric Krautwasser
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Answer from Petit-Fernand
Hello Eric, Thank you for choosing C-MonEtiquette and for sharing your opinion. We are very sorry that you are not satisfied with our products, so please write to us at [email protected] so that we can find a solution. See you soon, Melina
3
/5
★★★☆☆
I thought they were a little thicker. I thought they were too thin
Rosa Paulina Urbina
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Answer from Petit-Fernand
Hi Rosa, Thank you for your message. In fact, our labels are thin so as not to bother children's skin when they wear them. Have a nice day, Melina
3
/5
★★★☆☆
I cannot rate anything that I have not yet received.
Manja B.
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Answer from Petit-Fernand
Hello, Thank you for your interest in our products. We regret that you have not yet received the goods and invite you to contact our customer service by e-mail at: [email protected] for help! Mfg, Marylin
2
/5
★★☆☆☆
Delivery bcp too long .. for the rest nickel
Imane Ah
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Answer from Petit-Fernand
Hello Imane, Thank you for choosing C-MonEtiquette and for sharing your opinion. It's true that deliveries have recently taken longer than expected, for which we apologize. We hope you are satisfied with our products. Good day, Melina
2
/5
★★☆☆☆
Good morning, this time my experience was almost negative, as the item as on other occasions is of excellent workmanship, but the phrase chosen to have written on the item as a dedication was wrong, specifically the person's name. Definitely disappointing given the fact that it was a Mother's Day gift.
Mirko
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Answer from Petit-Fernand
Dear Mirco, Thank you for your comment. We are sorry that there was an error, probably a mix-up at the time of submission. I invite you to contact us at [email protected] to find a solution. Regards Caterina
2
/5
★★☆☆☆
A little disappointed with the quality 2 different shades even though it's the same product.
Elodie Nguyen
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Answer from Petit-Fernand
Hi Elodie, Thank you for sharing your opinion. Indeed, depending on the type of label, the color shade may vary slightly. Good day, Melina
3
/5
★★★☆☆
I have to cancel my order because the iron-on labels don't stick very well when ironed and they come off on the sides.
Angelique Cottray
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Answer from Petit-Fernand
Hello Angélique, Thank you for ordering from us and for sharing your opinion. If you are not completely satisfied with your labels, please contact us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
I can't give any concrete advice as I still haven't received my order, but I know what it's due to.
Marie-alice Castard
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Answer from Petit-Fernand
Hello Marie-Astrid, Thank you for ordering C-MonEtiquette and for sharing your opinion. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
Good quality label, a little small for my taste, too bad the termo-adhesive format is not the same as the stickers.
Prescillia Dupont
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion and for choosing C-MonEtiquette. The labels are available in several formats but it's true that iron-on and self-adhesive are not the same, as long as they can be used differently. Best regards, Caterina
3
/5
★★★☆☆
VERY GOOD I'M GLAD
Christelle Turaglio
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Answer from Petit-Fernand
Hello Christelle Thank you for your loyalty and trust Good day, Melina
3
/5
★★★☆☆
I'm just disappointed because the labels I had selected Kawasaki and I got unicorn....
Laurence Abeles
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Answer from Petit-Fernand
Hello Laurence, Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry to hear that there was an error in your order. Please don't hesitate to contact us at [email protected] so that we can find a solution. See you soon, Caterina
2
/5
★★☆☆☆
Order not recieved
Rachel
Answer from Petit-Fernand
Hello , thx for shopping with Petit-Fernand.co.uk! We are sorry to hear that you still did not receive your labels. We invite you to contact our customer service by e-mail to: [email protected]! Kindly, Marylin
3
/5
★★★☆☆
The labels are beautiful, but they don't stick. I'm really sorry because I really wanted them! 🙁 I hope this is an isolated case.
Veronica
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Answer from Petit-Fernand
Good morning Veronica, thank you for your feedback. I am very sorry that the labels are not sticking, it may be an application problem or a bad batch. Please write me privately at [email protected] and let's see if we can solve it 🙂 Regards Caterina
3
/5
★★★☆☆
The shipment was super fast despite the situation, but I was disappointed with the quality because they don't fit on my socks, which is mainly where I use them.
Karen Fasciaux
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Answer from Petit-Fernand
Hello Karen, Please don't hesitate to contact us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
I can't evaluate you at the moment as I still haven't received my labels.
Florie Marie
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Answer from Petit-Fernand
Hello Florie, Thank you for sharing your opinion. If you still haven't received your labels, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Product: very good Delivery: very average
Anne Kohlman
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Answer from Petit-Fernand
Hello Anne, Thank you for sharing your opinion. It's true that deliveries are taking longer at the moment, given the current situation. Good day, Melina
3
/5
★★★☆☆
The customer service is impeccable, however my order was not received the first time and when it was resent to me it arrived incomplete.
***
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Answer from Petit-Fernand
Thank you very much Mireia for sharing your opinion. I am sorry that you received an incomplete order, I invite you to send us a message to [email protected] Have a nice afternoon, Melina.
3
/5
★★★☆☆
Still waiting
Meier
Translated review
Answer from Petit-Fernand
Hello and thank you for your order at Esistmeins.de! We regret that you have not yet received your goods and invite you to contact our customer service: [email protected] for help, Mfg, Marylin
3
/5
★★★☆☆
A little disappointed. The transparent film to apply to the shoe label was missing.
Sabine G
Translated review
Answer from Petit-Fernand
Hello Sabine, Thank you for sharing your opinion. Indeed, we have improved our shoe labels and it is no longer necessary to use the transparent film. Good day, Melina