Reviews Petit-Fernand

There was a mistake in the address. I couldn't change it in the order but I immediately wrote to customer relations. I didn't get any answer, I didn't receive the delivery. Please refund the amount or send my order to my corrected address.

For the moment order not received made on October 22

I have not received the order, I have sent and email and have not received a reply.

My requested box has not been delivered. I want my money back, this is now the 4th message!!!

Very disappointed by the quality. The white writing on pale pink is not legible and I would have appreciated if the site had told me this before confirming the order!

I have not received my order. I am writing to let you know and ask you to investigate what happened and send me an inquiry to see my satisfaction ....

I still haven't received my parcel since October.

After weeks of waiting for the order, it still hasn't arrived.

I placed an order two months ago and still have not received it.

The product has not arrived

I've been waiting 3 weeks for my order.

I NEVER RECEIVED MY ORDER!!!! Order placed on 21/10/2019, we are on November 8 and still nothing!!!! I contacted customer service and they just directed me to my post office and the post office directed me to c-monetiquette. Everyone is passing the buck but no one to find me a solution! EDIT 19/11/19: NO SOLUTION HAS BEEN FOUND, no reshipment, no refund nothing. Thank you for my son!

The goods are not delivered and the company will not help you or send the goods back. Do not buy from them, you will lose money.

Ordered and paid for on Oct. 17, not yet received...

Just in this order, I have not received what I ordered. I have received someone else's order because neither the name nor the personalization has anything to do with what I ordered. I have contacted petit fernand through the contact form and have not yet received a response. Best regards

I have not received my order.

The order I placed 3 weeks ago and it still hasn't arrived.

I have been waiting for my labels since 22.10.19! My request has not yet been answered! Never again...

It has been 24 days since I placed my order and I have not received it. I have complained up to 5 times at the address they put for that purpose, they send me an automatic email telling me to verify the shipping address and I do it and they keep sending me the same message over and over again. Of course they send several mails Melina, because in 15 days you have not responded. What option is left to us as consumers besides asking? Don't make excuses in the mails and answer more quickly so that the customers will be satisfied and we will not value you negatively. I am still waiting for my order...

Hi, where are my stickers? I don't have them yet

Error of no and images. Promise of commercial gesture still pending after 15 days.

I haven't even received the labels

I have been waiting for a month for my labels and they still haven't arrived. The customer service phone number is A recording and it is impossible to talk to anyone. I certainly do not recommend buying from this company. They have not even had the delicacy to have a detail when I have been waiting for more than a month for the labels. I will never buy from them again.

I still have not received my order, after 14 days.

I have not received my order yet

The truth bad, at the time of ordering everything perfect but when it came to receive them all were inconvenient and heat adhesive labels for clothing look very good because they can be customized, but when used badly as they spoil facilmemte q qedan me personally no more desire to repeat

The order arrived after 2 months!!!there is no tracking of the shipment and no one cared to try to solicit even the shipment....

Very very slow shipping

I never received my order... it's the first time this has happened to me, until now I've always been very satisfied with your site.

Aub has not arrived

No order confirmation, then the labels took ages to come. When they arrived they looked really good quality and great little designs however they peeled off most items of clothing after just one wash despite following the instructions so a complete waste of time and money

Disappointed Excessive shipping costs

I bought the cantemplora for my son and the bottom is scratched and splitting. Very bad

I ordered and haven't received anything yet. I actually want my money back. 12 is 12...never again

The labels have not yet arrived

You asked for a review but I still haven't received anything ... I've been waiting for a month . Michela

It has been more than a week since I placed the order and I still have no sign of it.

Almost a month ago I placed the order that was supposed to arrive in 10 days and until today nothing and the truth is I am not happy and it is not the first time I ordered I am a regular customer but I think this is the last time I do it.

The self-adhesive labels came off in the wash for my last order. wash at 30 degrees....

Hello, I could have said excellent since I received my second order. But I can't be satisfied since I'm still waiting for my first order for July 2019. This one has already been paid for....