/10
★★★★★
based on 125997 reviews published
★★★★★
based on 125997 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Ordered 3 types of labels. 2 are great but the 3rd is illegible, which was not the case on the website. Too bad...
Noé
Translated review
Answer from Petit-Fernand
Hello Noé, Thank you for sharing your opinion. Don't hesitate to contact us if there are any defects on your labels. Good day, Melina
3
/5
★★★☆☆
Very pretty labels, but when I followed the instructions (linen mode and 12 seconds without moving the iron), the iron-on labels peeled off quickly.
Hela Khamarou Dalmar
Translated review
Answer from Petit-Fernand
Hello Hela, Thank you for ordering from us and for sharing your opinion. I'm sorry your labels are coming off, if the problem persists I invite you to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Very average kit quality for the price.
Valérie
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Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion and for choosing C-MonEtiquette. Please do not hesitate to contact us at [email protected] if you would like to tell us more about a product you have received. Good day, Melina
2
/5
★★☆☆☆
I am not putting 1 star just because I am convinced that hope must be the last to die! It has been 22 days and I still have NO IDEA where my order is. My advice is: if you are in a hurry, definitely do not order from Petit Fernand! I even contacted them and they told me that unless at least a month passes, I have no reason to contact them. Absurd!!! I just hope the products are of excellent quality.... after all this time is the least I can expect.
Rosanna C.
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Answer from Petit-Fernand
Dear Rosanna, Thank you for your message. As I communicated to you via email when you first contacted us, what is stated on our website is that products are manufactured within 48 hours (and not delivered within 48 hours as you originally thought). Also at the time of payment, we had added the notice informing customers that due to the ongoing global pandemic and to ensure the safety of our team, the production of your orders would be done every Tuesday. As a result, your order, which you placed on 6/04, was shipped on the first available date, which was 14/04. It is shipped by priority mail (there is no tracking number) and the envelope is delivered by mail. For delivery we need to consider 2/3 additional working days, unless delays independent of our service and related to the postal service (vacations, strikes, etc.), up to 15 working days due to the ongoing health emergency. Therefore, certain of your understanding regarding the delicate historical moment we are experiencing, we renew our invitation to be patient for a few more days. Should you not receive your order by 06/05, please do not hesitate to contact us again. Best regards Caterina
2
/5
★★☆☆☆
Labels peel off after washing
Afefa Sissoko
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Answer from Petit-Fernand
Hello Afefa, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels don't fit, it's not normal, I invite you to write to us at [email protected] Sincerely, Caterina
2
/5
★★☆☆☆
Because until today I have not received my order that I placed in March 29th and it has not arrived.
Carolina Duarte Paladines
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Answer from Petit-Fernand
Hello Carolina, thank you for sharing your opinion. We have forwarded your order to manufacturing and it was shipped on 04/27. Your order should not take long to arrive. Have a nice day, Caterina
3
/5
★★★☆☆
Figure too small for label size
Marine
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Answer from Petit-Fernand
Hello Marine, Thank you for sharing your opinion. Indeed, the illustrations are made large enough to fit in the label to accompany the text. Good day, Melina
3
/5
★★★☆☆
We bought a gourd and I think it's very pretty, I would have liked to have a smaller capacity because the bottle is heavy and so full for my daughter - the stopper I did not know the system but it is complicated for my daughter to open and close it herself - the most disturbing is the smell and taste in the stopper that remains between each use. This is really the big black spot and not easy to clean with this system. My daughter is not yet 3 years old so not old enough to recommend it and yet she needs a bottle to identify for babygym and other activities.
D&g
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Answer from Petit-Fernand
Hello and thank you for your message. We're sorry you had problems with the water bottles. Capacity, weight and dimensions are specified online as well as the recommended age (+3 years). I hope your daughter will be able to use it soon 😉 Best regards, Caterina
3
/5
★★★☆☆
Hello, I'm very happy to receive them,... then when I look closely I find that on one gourd the first name is written a little crookedly (and I'm very fussy, I only see that...). Then I wash them carefully, but unfortunately one escapes me and bumps into the tiles on the edge of my sink (so not high up), and yet Big Mark. I'm disgusted because my loulou is very sad! Then, during use, the big guy reports that the cap just pops up and stays in his hands when it's opened... I can see that. Finally, Robin, aged 4, is very frustrated because he can't open and close his cap. They're very difficult, my big one can barely do it. So I'm really sorry to say that I'm a bit disappointed. However, they are superb and my little ones never leave them. Thank you for your reply. Carole. After sending an e-mail as requested, I received two new caps very quickly and without difficulty. Trustworthy person doing their utmost for their customer's satisfaction. I recommend ++, and in the end the little shock on the gourd gives a "adventurer" side to my little Robin who never leaves it. Thanks again.
Carole
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Answer from Petit-Fernand
Hello Carole, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We're sorry that you're not completely satisfied with our products. Please write to us at [email protected] so that we can send you replacement caps. Good day, Melina
3
/5
★★★☆☆
Order received incomplete. Still waiting for re-delivery.
Madame
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Answer from Petit-Fernand
Hello Sonia, Thank you for sharing your opinion. We returned the missing product yesterday. Sincerely, Melina
3
/5
★★★☆☆
It's good that you can choose the number of stickers yourself in increments of 10, whereas with the competition you often have to buy at least 50 stickers. The quality is appealing at first glance (dishwasher / washing machine suitability not yet tested). The time between ordering and delivery (in my case just under 3 weeks) was longer than promised, so there is still room for improvement.
D.k.
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are pleased that you liked the goods. We regret, however, that the delivery took a little long, normally the goods are sent out after 48 hours and then normal postal delivery times are added. At the current Corona time, however, the post office can sometimes take longer. We ask for your understanding, this is not normal. Stay healthy! Mfg, Marylin from Esistmeins.de!
3
/5
★★★☆☆
Pretty but a bit heavy
Florence Bertrand
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Answer from Petit-Fernand
Hello Florence, Thank you for sharing your opinion. Indeed, it's a lunchbox with several layers and an ice pack, which may justify its weight. Good day, Melina
2
/5
★★☆☆☆
The first impression was very good, and the print is also perfect. I also really like the structure! However, the iron-on labels don't hold and I find a new sticker has fallen off with every wash. I wouldn't order it again.
Annika S.
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Answer from Petit-Fernand
Hello, Thank you for your order and thank you for your message. The quality of our products is very important to us and we test them regularly. It is not normal for them to come off and this should not happen. We therefore invite you to contact our customer service for help by e-mail at: [email protected]! Thank you very much and stay healthy! Mfg, Marylin from the Esistmeins team
2
/5
★★☆☆☆
Hello, I'm sorry to put only 2 stars. I ordered 2 bottles a few months ago. The bottles are solid, of good quality and very pretty. That's why I don't like the 2 stars. On the other hand, my children (users) aged 3 and 5 broke their first cap after not even a month's use. So I recommended 2 caps, colored this time. And again, a new cap broke within the 1st week of use. There's something really wrong with these caps, and at 8 a cap, I won't be ordering any more. It's a real shame, because the bottles are really good.
Hélène Mirebeau
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Answer from Petit-Fernand
Hello Hélène, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We are very sorry to hear that you have received several defective caps, so please write to us at [email protected] so that we can send you replacement caps. See you soon, Melina
3
/5
★★★☆☆
Due to the current corona situation, it is very difficult to give a correct and fair evaluation. The delivery time is very long, but this is probably due to the current situation as the product is delivered from France. I don't have any comparisons of what the delivery time would be under other conditions.
Sophie E.
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Answer from Petit-Fernand
Hello and thank you for your message. As a rule, the personalized production of the ordered items takes 48 hours and then the goods are sent out. Then the post office needs between 2 - 6 days, as the goods come from France; in fact, due to the current special Corona time, there may be delays. However, we do our best to ensure that all orders are processed as quickly as possible. Thank you for your understanding! Mfg, Marylin
2
/5
★★☆☆☆
When the site was recommended to me, I was delighted. the selected goods arrived very quickly. however, I have to say that the parts don't last. right at the beginning, an ironed-on label fell off. later, the labels came off the laundry labels. it didn't last long in the shoes either and on the items that you need every day, each one is now gradually coming off. that annoys me a lot, because it wasn't planned that way. all in all, I've only been using it for 2 months. so it's wasted money.
123
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Answer from Petit-Fernand
Thank you for your order and for your message. We regret that you had a problem with the labels. This is not normal and we invite you to contact our customer service via e-main at [email protected] for assistance. Mfg, Marylin
3
/5
★★★☆☆
I had ordered 30 and the last 10 was very badly made, I had the impression that they made it quickly.
Alléluia
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Answer from Petit-Fernand
Hello Gloria, Thank you for sharing your opinion. I am sorry that you are not satisfied with our labels, if you wish to make a claim for the 10 misprinted labels, please write to us at [email protected] See you soon, Melina
3
/5
★★★☆☆
The stickers show bubbles, which spoils the look a bit. I was expecting more for the price. Also no, the quality of the lunch box and gourd is top-notch.
Aurélie Pochet
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Answer from Petit-Fernand
Hello Aurélie, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. If you have any complaints about our products, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Difficult to stick and a third of the labels peeled off in the first wash. Disappointed
Patricia Hobigant
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Answer from Petit-Fernand
Hello Patricia, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels don't fit, it's not normal, I invite you to write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Unfortunately, the product (thermoadhesive labels), did not meet my expectations, they all came off, regardless of the fabric and how they were washed, despite following the application procedure slavishly even several times.
Margherita
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Answer from Petit-Fernand
Dear Margaret, Thank you for your order and feedback. I am very sorry that there were problems with the application of the labels. If they come off and you followed the instructions, there may have been a defective batch. Please contact me by email at [email protected] so that together we can look for a solution. Sincerely, Caterina
3
/5
★★★☆☆
Everything great as always
M Angeles Gomez
Translated review
Answer from Petit-Fernand
Good morning Maria Angeles, Thank you very much for choosing Petit-Fernand and for your review. Have a nice day, Melina
2
/5
★★☆☆☆
Hello The panel for the choice of colors, patterns, letters really interesting. The delivery was very fast and the checkbook for the labels was simply perfect. But the problem is that the labels do not stand up to washing.....1er washing everything comes off......So I started again and took time with the iron and 2nd washing everything comes off again..... It was a big disappointment..... Too bad.
Julie Bray
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Answer from Petit-Fernand
Hello Julie, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels don't fit, that's not normal, I invite you to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Peels off easily after ironing; you have to iron several times to get it to stick once and for all. I wanted to put the label on my daughter's swimsuit and it didn't stick at all, it doesn't go on all materials and that's a shame...
Alexandra
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Answer from Petit-Fernand
Hello Alexandra, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels don't fit, it's not normal, I invite you to write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
A little disappointed because I sent you an email to tell you that it does not correspond to what I had requested I never got a response.
Amandine
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Answer from Petit-Fernand
Hello Amandine, Thank you for sharing your opinion. If you have any complaints about your labels, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I was really excited to get these stickers but I'm a bit disappointed as quite a few have come off even in their first cold wash sadly. For the money I think that they were not good value.
Zoe T.
Answer from Petit-Fernand
Dear Zoe, We thank you very much for your order with Petit-Fernand UK! We are sorry that you had a problems with the stickers. This is not normal and we invite you to contact our customer service for help by e-mailing to: [email protected]! Thank you very much! We wish you a wonderful day! Kindly, Marylin
3
/5
★★★☆☆
I have very mixed feelings, as I only received half of my order. The gourd arrived safely and is great. Perhaps a little difficult to open for my 3-year-old son, but he'll get used to it. On the other hand, I still haven't received my set of 20 self-adhesive labels. And when I ask what's going on, I get an automatic reply telling me to get back to them within 7 days if there's still nothing. So I'm waiting...
Stéphanie35
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion. Indeed, we are sorry that you have received an incomplete order, we sent you back the labels on 02/04 we hope you have received them. Good day, Melina
3
/5
★★★☆☆
Thermo labels don't hold very well. They peel off easily
Séverine Pierre
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Answer from Petit-Fernand
Hello Séverine, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels don't fit, it's not normal, I invite you to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are very nice, I think they're beautiful. However, I ordered the labels on a Sunday and received them a week later on Monday. Made and shipped within 48 hours, that's not true. Nothing to say except that
Lisa Kuczynski
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Answer from Petit-Fernand
Hello Lisa, Thank you for sharing your opinion. Indeed, given the current situation and even a few days before the confinement, the delays of the Post Office were sometimes longer. We apologize for the inconvenience. Good day, Melina
2
/5
★★☆☆☆
I received the labels in the little koala picture I had selected... too bad...
Charlotte T
Translated review
Answer from Petit-Fernand
Hello Charlotte, Thank you for sharing your opinion. If you have any complaints about your labels, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Always comes off after washing
Funny
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you are having a problem with the labels. This is not normal. We invite you to contact our customer service for help by e-mail at: [email protected] Thank you! Mfg, Marylin