9.1/10
★★★★★
based on 136898 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Happy with the labels themselves, but I needed some more and have been waiting for them for the last 8 days.

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Carolina Ruiz-granados Montero
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

First wash already off the ground... very disappointed

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Charlotte
Translated review
Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆

Order received after the posted deadline... in back-to-school season, it's a shame.

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Barbara Cohen Mamane
Translated review
Answer from Petit-Fernand
Hello Barbara, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours + 2 to 6 days. Good day, Melina
2 /5
★★☆☆☆

The self-adhesive labels come off after the first wash at 30 degrees. Super disappointed because I ordered a special kindergarten kit, which means that I have more than 50 self-adhesive labels that are useless. I found them in the machine, on the floor ....

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Ouyeunga Gomes
Translated review
Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, Melina
2 /5
★★☆☆☆

Last year I was delighted with the labels, this year they took a long time, in fact they started school without labels because we were waiting for the order.... It's a pity... In the end they arrived, late though

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Andrea Vilches Arias
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
3 /5
★★★☆☆

It took a long time to arrive after I received the email that it was being sent to me.

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Isabel LÓpez
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
2 /5
★★☆☆☆

Too much delay in delivery!

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Ada M.
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Answer from Petit-Fernand
Dear Ada, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
3 /5
★★★☆☆

After the first time in the dishwasher, one of the stickers came off the bottle. I also had to wait a week for the stickers.

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Jokat
Translated review
Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de ! We regret that you had a problem and invite you to contact our customer service for help: [email protected] ! Mfg, Marylin
2 /5
★★☆☆☆

The shipment took almost two weeks to arrive....

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Almudena Pérez
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
3 /5
★★★☆☆

On the web they say that in 48h and it is not true, it took me more than 1 week. The self-adhesive stickers do not require heat, they have fallen off on a couple of garments when I put them in the washing machine.

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Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
3 /5
★★★☆☆

The clothing labels work well but one of the labels was wrinkled so in the end I was left with one label less, I think they should control those details.

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Lorena Ortiz
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
3 /5
★★★☆☆

Stickers are very difficult to apply with an iron-on adhesive

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Noemi López González
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

I am quite disappointed with the quality of the labels for clothes, self-adhesive and iron-on Although I have followed everything to the letter none of them fit....

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Lovichi
Translated review
Answer from Petit-Fernand
Hello Anne-Laure, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2 /5
★★☆☆☆

Not so good, takes right off.

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Alina Stan
Translated review
Answer from Petit-Fernand
Hello Alina, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆

First order following the recommendation of a friend placed on 02/09 order received on 18/09/2019. Called customer service twice on Wednesday 11/09 and was told to wait until at least Friday 13/09. Friday still nothing, so I call back. The online advisor confirms that the order will be returned. So a quick delivery time if the fold isn't lost along the way. It's a shame because the products are rather cute but the product tracking is non-existent. I don't know if I'd be interested in paying for tracked delivery.

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Indira
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Answer from Petit-Fernand
Hello Indira, Thank you for your message. We have put the order back into production, and it was reshipped to you on 17/09. Good day, Melina
3 /5
★★★☆☆

Honestly, the labels that iron on were very thin and not very visible.The labels for items were fine and the adhesive labels for clothes were just right.Long delivery on time

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Pamela T.
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Answer from Petit-Fernand
Dear Pamela, Thank you for your message. We are very sorry that the labels do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming labels. Kind regards, Elena
2 /5
★★☆☆☆

Order too too long to come and there was no communication!

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Gaby E.
Answer from Petit-Fernand
Dear Gaby, we thank you for your order with petit-fernand and hope that you are satisfied with the goods. We are doing our best to send out the order 48 h after order date and then the post service takes 2 - 6 days, sometimes post services takes a bit longer, but he have no influence on this and are sorry about this. All requests are treated, but in high season (which is now over -:), it can sometimes take a bit longer to receive an answer. We apologize for the inconvenience. Kindly, Marylin
3 /5
★★★☆☆

The thermoadhesive stickers peel off a little with a few washes.

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Natalia Carolina Alvarez Mayorga
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

There are a lot of stickers, but the sturdy ones for ironing and clothing are scarce. The ones for objects are short-lived and the ones for shoes are useless.

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Miriam Lg
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our mail [email protected] to solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

They peel off very easily and do not hold up to washing,

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Incógnita
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

I love this simple and efficient system for kids' stuff! I'm a big fan! But I had been receiving my orders for 2 years. And this year, disappointment, 2 orders never received for an amount of 44.00 and 22.00. I just don't get it.

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Dethier Nathalie
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, Melina
3 /5
★★★☆☆

I've tried self-adhesive clothing labels... after machine washing at 40°, some of them came off.

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Soumia Rebai
Translated review
Answer from Petit-Fernand
Hello Soumia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆

Very happy with the different label formats. Very practical. They stick well, and the iron-on ones have already been washed several times without moving. However, I'm disappointed with the object and shoe labels. They fade very quickly and the writing disappears just as quickly. (White writing on a light green background). If I were to recommend them one day, I'd choose a darker color for the letters.

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Claire.h.
Translated review
Answer from Petit-Fernand
Hello Claire, Thank you for sharing your opinion! I'm sorry that the labels are fading, it's not normal, I invite you to write to us at [email protected] See you soon, Melina
2 /5
★★☆☆☆

Passable

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Andrea Piñeiro
Translated review
Answer from Petit-Fernand
Good morning! Thank you for your recommendation. Have a nice day, Maialen
3 /5
★★★☆☆

Delivery time not respected

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Valérie
Translated review
Answer from Petit-Fernand
Hello Valérie, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours + 2 to 6 days. Have a nice day, Melina
2 /5
★★☆☆☆

The labels come off after being put in the washing machine.

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Mathilde Colley
Translated review
Answer from Petit-Fernand
Hello Mathilde, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3 /5
★★★☆☆

Received after 10 days nn 48 h

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Olimpia F.
Translated review
Answer from Petit-Fernand
Dear Olympia, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2 /5
★★☆☆☆

I bought stick on labels for my 4 children and they came off first time I put them in the washing machine.

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Andreea
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
2 /5
★★☆☆☆

I'm not happy with these labels, which can be used in the washing machine but which come off as soon as you put them in the dryer... to be reviewed !!!!!!

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Aurélie
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3 /5
★★★☆☆

I'm moderately satisfied, the second time I order and the second time I'm missing a label page, it's frustrating and I'm not sure I want to order again.

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Lilly
Translated review
Answer from Petit-Fernand
Hello Lilly, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your full order, please make a complaint to [email protected] Good day, Melina
2 /5
★★☆☆☆

They are not so adhesive already at a first wash at 30 degrees it was coming off the pants.

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Diana R.
Translated review
Answer from Petit-Fernand
Dear Diana, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. I invite you to write to [email protected], indicating your order number and attaching photos of the labels coming off. Have a nice day, Elena P.S. Garment stickers are to be pasted on the wash labels or the brand labels of the garment itself, not directly on the fabric.
3 /5
★★★☆☆

After one wash the edges on sticker on my sons top started to lift.

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Guest
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3 /5
★★★☆☆

I bought the clothing stickers for my child's school clothes and while I love the look of them, unfortunately they seem to be peeling off after the first wash. I don't see them staying on for much longer. I guess I'll have to get the needle and thread out and sew names in.

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Customer
Answer from Petit-Fernand
Hello, we are sorry to hear this. This is very unusual and is not supposed to happen. The quality of our products is very important to us and we invite you to our customer service for further assistance: [email protected] Thank you very much, Kindly, Marylin
3 /5
★★★☆☆

The textile stickers, shoe stickers and object stickers are great, the hot melt stickers have started to peel off after 2 uses and I followed the instructions as indicated.

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Dj
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

The thermoadhesive labels that I bought peel off at the slightest touch. I will not buy them again

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Paloma
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

Very disappointed. The labels are very nice, the instructions are well explained, which is very promising. But once you get going, it becomes less cool.... 12 seconds for iron-on labels is not enough, contrary to what the instructions say. And even if you add more heating time, the result is the same: all the labels come off in the wash !!!!!!!!

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Jennifer Sachet
Translated review
Answer from Petit-Fernand
Hello Jennifer, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2 /5
★★☆☆☆

I have not received them yet.

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Martin Marga
Translated review
Answer from Petit-Fernand
Good morning! We are sorry to hear that you have not received your order yet. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Maialen
2 /5
★★☆☆☆

Good morning, frankly I was hoping for better, the labels to stick with the iron after the first wash all came off... a disaster... the adhesive ones a little better but I don't know if in a few washes we will still have problems... I'm not satisfied... thanks, Francesca

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Francesca M.
Translated review
Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. I invite you to write to [email protected], indicating your order number and attaching photos of the labels coming off.. Good day, Elena P.S. Garment stickers are to be pasted on the wash labels or the brand labels of the garment itself, not directly on the fabric.
3 /5
★★★☆☆

Quality labels but long delivery time and not traceable. The product was shipped within 48 hours but the delivery was very long. For urgent orders it is not possible to have fast delivery service even obviously paying for the service.

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Antonella
Translated review
Answer from Petit-Fernand
Dear Antonella, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3 /5
★★★☆☆

The labels are very cool but I didn't get them in time.

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Amelia Serrano Adrada
Translated review
Answer from Petit-Fernand
Good morning! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen