Reviews Petit-Fernand

They sent me the wrong order and it was urgent because I was missing them in a few days. I was told that it would arrive on Monday at the latest and it did not arrive until Thursday. They also told me that to compensate me they would refund 15% of the order amount and they haven't done it either. I will not order again

Order was late despite being told it would arrive on time.

Goods not received; refund is also a long time coming. I am very disappointed.

Despite prompt assistance in responding, after more than a month I still have not received my order. There is no tracking and I don't know what happened to it!

Very bad delivery parcel arrived very late. I did not use the product

Unfortunately, the product never arrived, I am waiting to receive a refund

1 order did not arrive I was sent the labels a second time, the lady on the phone told me that between 5-6 days I should receive them and nothing. I go on the document to see and I still you in the course of manufacture

I never received my order but my payment was debited!

Ho fatto un ordine e dopo oltre una settimana di attesa (tempi spedizione geologici non tracciati .. dovrebbero adeguarsi!) mi arrivano le etichette ... ma non sono le mie!!!!!! Il nome è di un altro bambino ... incredibile . Ho scritto al servizio clienti che dice risponde entro 24 ore ... non è vero. Non hanno risposto. Domani quindi lo dovrò chiamare spendendo anche i soldi della telefonata. Mai più ! Aggiorno che ho scritto un'altra volta ma niente . Ho chiamato .. 2 euro di telefonata per farmi rinviare le etichette . Non hanno offerto nemmeno la spedizione più rapida anche se l'errore era stato il loro. Anzi mi ha risposto una tipa pure scocciata !

I never received the labels. Nor was I informed by e-mail that the post had arrived. Where is my parcel?

I made a mistake due to a lack of information on my label order. I wanted to iron-on labels for my clothes and ended up with sticky labels that I have no use for.

Labels come off after first wash

Delivery times far too long.

Disastrous experience it is the second time I order and it arrives after an exhausting request for news Not even if it was a cheap site given the price of things would be the least arrive on time instead it takes months of waiting to receive what bought Really bad experience experienced for several times Very bad site

This site is not even worth one star. I ordered for the second time because I thought it would go well like the first time. Now this time I had a very bad experience. I ordered adhesive labels that were supposed to arrive within 3-10 working days by normal standard letter, then they were supposedly produced again and sent out again by standard letter and I didn't receive them again. For me it is very strange alone that a normal standard letter takes 3-10 working days and with german post if you hack 1-3 working days it means ... well that was the very last time I paid thank god via paypal and thus got my money back.

I am disappointed with my order. The site is not clear enough when we place an order for the 1st time. I wanted to order labels to stick on the garments, not on the labels already present on the garment! There's no personal interest in ordering personalized labels to stick on a label! I might as well mark the first name directly on the garment label! I've wasted 20 euros and ended up with 100 unusable labels, since they're supposed to be put on a label!

The website advertises that name labels will be produced within 48 hours. It is now day 10 and there is no sign of the labels. Supposedly they have already been delivered. My children's school supplies were not labeled for days. I then ordered elsewhere. Refund at EsistMeins = no reply. NEVER AGAIN

I never received anything, I want a refund

My parcel never arrived. I contacted the customer service, no reply. No money back, no new stickers. Awful experience & waste of money. My order number is 4002212495.

I am very disappointed. I never received my order.

I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.

I placed an order which unfortunately never arrived and had to complain about it twice. Very sad, there were no errors in the address details and according to Deutsche Post (letter carrier personally known) there was nothing for me.

I never received the mail with the labels.

You call customer service and it is not available. Order requested on August 13 to a delivery point ... has not arrived ..I send it back and we are 17 September and still nothing and do not answer in customer service ..Very bad the child started school and delivered books and can not label anything with the order and I had to comorar again.

I can't say anything because I never received my order.

Never received my order!

I have been buying self-adhesive stickers for school clothes on this website for several years because the experience so far has been very positive. However, this last time it has been a disaster. It is noticeable from the first moment that the quality and sealing of the stickers has changed and they no longer last even one wash. Unfortunately, I will change brands.

Delivery time not respected (1 week wait instead of 24-48h announced on the site). Call to after-sales service was unsuccessful, as there was no answer as to how my order was progressing. Collection made even though no delivery.

My order was supposedly shipped on September 2 and I still haven't received anything. I contacted customer service on Thursday September 12 and I still have no returns and still haven't received the labels. I'm outraged!

Order forgotten, written to send (obviously 2 times) and not received. I had to place an express order with a competitor and I didn't get what I wanted for back-to-school despite my being booked 1 month in advance.

After a first wash the labels come off disappointed

I never received my order

To this day I am still waiting for the order, no way to contact customer service.

Still haven't received the labels

Your labels are great Only I feel a bit cheated by your way of doing things. Thanks to a purchase at La Redoute, I received an e-mail saying that I was entitled to 20 labels for free, paying only 6 for postage. Yesterday I go on your site and I see that 10 labels cost 3 and free shipping. So that's not very honest.

Very good delivery time.

In this case, no opinion because I simply never received the labels I ordered?

Order received quite late. Embroidered bag for the start of the new school year for my daughter. The bag lasted 2 days and then the strap broke. Really poor quality. I'm still waiting for the site to get back to me for a refund.

Not received!!!

The labels don't stand up to washing, and after the first machine (at 30 degrees), they ended up in the drum. Very disappointed with this purchase