9.2/10
★★★★★
based on 50730 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

It has been 10 GG and the order has not yet been delivered. Too long a time frame

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Corrias I.
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Answer from Petit-Fernand
Dear Ilaria, We apologize for any inconvenience you may have experienced. Your experience is very important to us. We want to address the situation in the best possible way, so it is crucial to receive feedback directly from our customers. Only then can we act promptly and best meet your needs. We will contact you shortly to get more details about the situation. We sincerely thank you for your patience and understanding. Chiara, Petit-Fernand
1 /5
★☆☆☆☆

Null! labels wash off the first time they're used

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Laura L.
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Answer from Petit-Fernand
Hello, We're sorry to hear about the inconvenience concerning your order. We have just contacted you for more information. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

I ordered the stickers with regular delivery and they never arrived. I got my money back, and placed another order, this time with more expensive delivery, to a pickup point (4.90). The envelope was addressed to my name, with the street, no house number, no indication of the store that served as the pickup point. The courier called me and would not deliver the package because he was looking for me, there was no indication of the pickup point on the envelope, I finally convinced him. Very bad bad experience, and luckily they make labels....

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Marcella N.
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1 /5
★☆☆☆☆

I haven't received my order despite ordering it over months ago now

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Georgina
1 /5
★☆☆☆☆

Don't stop on find them stuck to my clothes instead of sons school clothes ! Waste of money ?

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Carmella
1 /5
★☆☆☆☆

I never received the labels.

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Andréa Mccann
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1 /5
★☆☆☆☆

I would love to be able to review the labels I ordered on August 27, unfortunately as of today (September 24) I have not received them.

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Francesca
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1 /5
★☆☆☆☆

I never received my order

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Valeria
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1 /5
★☆☆☆☆

I am really disappointed by this site. I have placed several orders and after a few months, all the products have defects - 4 water bottles: the caps are coming off. 2 were birth gifts and therefore only used for a few months. - snack box: the label comes off When I call customer service, they tell me that my order is too long ago... I've tried to explain that the material has only been used a few times, knowing that they were birth gifts. In short, I wouldn't recommend these products and wouldn't order them again!

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Alexandra Rabusseau
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback. Unfortunately, as my colleague has informed you, the time limit for making a claim on an order is three months from the date of purchase, whether for a return or a refund. Your orders are over three months old. We're sorry we can't help you further. Good day to you, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

Long delivery and nothing fits first wash everything is gone yet well respected the instructions ... disappointed

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Sophie
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Answer from Petit-Fernand
Hello, we're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.

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Ana
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1 /5
★☆☆☆☆

I still haven't received my stickers. It's been over 2 weeks.

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Frau Y.
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Answer from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
1 /5
★☆☆☆☆

I haven't received my labels

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Lorène
Translated review
Answer from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

Package still awaiting receipt after placing order 20 days ago

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Fanny Le Bozec
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Answer from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
1 /5
★☆☆☆☆

I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence

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Paolo S.
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1 /5
★☆☆☆☆

Package delivered late. You've just told me that you have no influence over the postal service. Except that I ordered from your site and not from the post office. I've had enough of this "someone is always to blame" attitude. It seems to me that it's up to you to honor your missions: send me a package in a timely manner. Both, not just one. It's up to you to choose how you work and who you work with. For me, it doesn't matter.

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Chantal Ferretti
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Answer from Petit-Fernand
Hello, We're sorry to hear that your order was delivered late. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

A disappointment I am still waiting for the second shipment of nametags!

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Paola P.
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1 /5
★☆☆☆☆

I never received my order

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Zouhaira Amriouen
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Answer from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to see that your order has still not arrived. We have already contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

My order never arrived

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Sciandra G.
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1 /5
★☆☆☆☆

I received the order from a private individual in the province of Tarragona, and I had to go there to get it. And I put a reference point of yours. Very bad experience

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Sonia Martínez García
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1 /5
★☆☆☆☆

Unfortunately the labels fell off and didn't stick, so we had to go out and get a different type

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Elisa R.
1 /5
★☆☆☆☆

I never got the order

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Federica
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1 /5
★☆☆☆☆

No me llega el pedido

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Patricia Patricia
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1 /5
★☆☆☆☆

I have not received my order !!

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Anita B.
1 /5
★☆☆☆☆

I bought a water bottle for my daughter but most of the time the tube that fishes into the water comes off Beautiful but useless

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Guerrieri M.
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1 /5
★☆☆☆☆

It's been nine days still not received. Won't be ordering again

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Maria I.
1 /5
★☆☆☆☆

Did not receive order! Very disappointed! Didn't receive refund either.

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Inpost
1 /5
★☆☆☆☆

I placed another order on September 2 I still haven't received anything! And I have no news about my order

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Ragusa F.
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1 /5
★☆☆☆☆

Order placed on 04/09/2024 and still nothing received today 22/09/24. Order refunded but disappointing to have waited so long for nothing.

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Sisi
Translated review
Answer from Petit-Fernand
Hello, We are sorry to hear that you have not received your order. Unfortunately, we have no control over the postal service. We hope, however, that you have received your refund. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

Order made September 3, 2024 label shipped September 4 but never received my labels to date! The only thing + the customer service is excellent and fast!

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Fp
Translated review
Answer from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We resent your order at our expense on 19/09/2024. You will receive it within 8 days. We hope it meets your expectations. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

I had more than half of the hot melt stickers come off. And I followed the instructions

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Marina Beitia
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1 /5
★☆☆☆☆

Two orders placed and neither arrived unfortunately

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Rw
1 /5
★☆☆☆☆

Stickers keep coming off after wash. Disappointing.

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Barbora S.
1 /5
★☆☆☆☆

Nothing worked. The labels never arrived, and I'm still waiting for a refund that, I'm afraid, won't arrive anyway. Really pathetic. They deserve 0 stars, even one is too many.

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Tania B.
Translated review
1 /5
★☆☆☆☆

All stickers came of in the washer after first time washing

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Louise H.
1 /5
★☆☆☆☆

The product has not completely arrived. I did not receive anything at all

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Gaetano P.
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1 /5
★☆☆☆☆

Terrible shame I didn't read reviews earlier. Ordered September 3 and as of today September 22 never arrived and no tracking. My daughter is starting school tomorrow and I have no labels. DO NOT BUY FROM THIS site.

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Sara R.
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1 /5
★☆☆☆☆

One month and I still haven't received my order

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Diana
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1 /5
★☆☆☆☆

Very disappointed, it's been almost 3 weeks since I ordered the labels for my son, I paid 9.90 postage to receive them in 24 hours, and I still haven't received them. I will not order again.

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Julie
Translated review
Answer from Petit-Fernand
Hello, Express delivery takes place the day after the order is sent before 6 pm, including Saturdays. Unfortunately, we are not responsible for Chronopost's unfulfilled commitments. However, we have just refunded your shipping costs. We have also just contacted you. Have a nice day, Elise, C-MonEtiquette
1 /5
★☆☆☆☆

The label fell of the tshirt after washing only once..

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Bahar A.