/10
★★★★★
based on 127310 reviews published
★★★★★
based on 127310 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
The order took too long and the description is not correct. Once received it says that if you stick it on the clothes, it can go with the washing machine. That you have to stick it on the label and there are garments that do not have a label.
Miriam
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. On the other hand, the place of application of the labels depends on the model chosen. If you choose the self-adhesive ones, they can only be applied on the label of the garment, however if you choose the thermo adhesive ones, they can be stuck directly on the textile of the garment. Have a nice day, Maialen
1
/5
★☆☆☆☆
I never received my order
Stana Dupil
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Answer from Petit-Fernand
Hello, We are very sorry to hear that you have not yet received your order. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
1
/5
★☆☆☆☆
The order arrived late, I wrote to you several times and did not get a solution. Very very disappointed, I will not buy again nor will I recommend it, there are other options as stickers better. I am sorry.
Sandra Freijo Garcia
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order was resent free of charge according to your request. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen
5
/5
★★★★★
Once again completely satisfied. Everything came as ordered. The stickers are bombproof. Quick and easy to put names on everything for school. Always happy to return.
Fischer S.
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1
/5
★☆☆☆☆
It never arrived!!!! Shame
Stefano
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Answer from Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
4
/5
★★★★☆
I really liked the presentation in book form, neat and beautiful. The shipping was within ten days, which was great for me. The only thing is that if they could create some labels the size of two lines with the name to occupy the two lines, because if it is for small children of 3 and 4 years, they can see the letters better, larger for when they have to start reading (both in clothing and accessories such as tupper). I put little stars on mine and so with the color and the drawings he knows that this is his. For me it was great, we will repeat.
Margarita Inés Cabot Tomás
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4
/5
★★★★☆
The labels are very nice! As an improvement I suggest to know approximately the expected date of arrival of the shipment. Best regards
Ana Isabel Madrid González
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5
/5
★★★★★
Labels arrived in the estimated delivery time. They are well made easy to use and durable.. Really good product
Alice L.
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2
/5
★★☆☆☆
Hello, I am sorry to put this rating, the labels are very nice but I was surprised by the shipping time. In my case I placed the order on 1/9 and received it around 17/9, when the schools had already started and I had to find a Plan B for myself. Surprisingly the letter did not arrive in a package but by ordinary letter to my home address. In my opinion these delivery times are not very competitive considering that the competition arrives in 48h (e.g. stikets). Thank you very much and I hope that in the future the shipping time will be shortened a little bit. Salidodr
Belén
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
5
/5
★★★★★
Beautiful everything perfect. Thank you
Izmira D.
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5
/5
★★★★★
Great product!!!
Alessandra G.
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1
/5
★☆☆☆☆
Very bad, the truth I have written several times to comment that I HAVE NOT RECEIVED THE ORDER. and they do not answer me It was not the first time I asked for it, but well....
Maria Serrano
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. I confirm however that your order was successfully refunded according to your request. Have a nice day, Maialen
1
/5
★☆☆☆☆
It has taken a long time since I ordered it I have kept it because all the material is already in school and pointed out otherwise I did not like the delay that you have.
Teresa Davila Veguilla
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
1
/5
★☆☆☆☆
It has been two weeks since I ordered the tags and nothing has arrived yet! The money, on the other hand, they took it instantly ????
Annarita Z.
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Answer from Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
4
/5
★★★★☆
The labels we received are what we expected, beautiful, practical and easy to use. The kids love them. The only downside was that they took longer than expected to arrive, but that is due to Correos and not the company. Totally recommendable.
Maria Illa
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5
/5
★★★★★
Always satisfied with your products
Anne-gaëlle Chelali
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5
/5
★★★★★
As always super satisfied and nothing to complain about.
Kunde C.
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5
/5
★★★★★
It took a week to arrive but the truth is that great. The bags for the nursery are super cool. I will buy again for sure
Ana
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5
/5
★★★★★
The labels are even better than on the website.
Lorena Diaz Montes
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5
/5
★★★★★
Excellent product
Audrey
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5
/5
★★★★★
Prompt delivery, very nice item labels that adhere perfectly to school supplies.
Alessandra
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1
/5
★☆☆☆☆
I placed an order with enough time to use the labels. The order never arrived, every time I wrote an email it took 4 days to reply. Very bad service, and of course I never got to use the product because it was lost. I am still waiting for the credit note.
Laura Paez Rodriguez
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. I confirm however that your order was successfully refunded according to your request. Have a nice day, Maialen
2
/5
★★☆☆☆
The shipment took almost 10 working days, nothing exceptional, as it is indicated on the website, but there was no tracking number or anything. I think it is a normal postal package and I do not know what would happen if the goods are lost. I think it is preferable to add the option of charging something more to the customer but be able to have a tracking number. On the other hand the product. The object stickers are fine, they hold up well. The labels on the clothes I ironed them according to instructions and several of them have already been lost along the way and I had to put them back on.... My experience has not been very gratifying. I was encouraged to buy because I had heard good reviews, but the truth is that I do not think I will buy again on this website.
Andrea Ariznavarreta
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had a lot of problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. Indeed, it is not normal for the labels to peel off, it must be a defective batch. In order to help you, please send us some photos of the defective labels, if you have not already done so, to our e-mail [email protected]. Have a nice day, Maialen
5
/5
★★★★★
Top sends fast!
Anne-sophie
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5
/5
★★★★★
I loved it and the ease of use took away a lot of my back to school time.
Erika Cáceres Churata
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1
/5
★☆☆☆☆
The self-adhesive labels ordered do not stand up to washing and drying.
Waffae Wilmes
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Answer from Petit-Fernand
Hello, we're really sorry that your labels are coming off. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day... Alessio.
2
/5
★★☆☆☆
Second purchase quite disappointing. While the adhesive labels for objects are perfect, colorful, easy to peel off and apply, with strong grip so much so that they do not come off even after repeated washes in the dishwasher (ed. cups, water bottles etc.), the labels for clothes, either adhesive or iron-on, are far from satisfactory. The former adhere well but already come off after 2-3 washes in the washing machine; the latter, those to be applied with iron, are really insufficient. Apart from the fact that 12 seconds are not enough but it takes 20 seconds, they still come off at the first wash, really of little use. I highly recommend all the adhesive labels especially for objects, but definitely not the ones for clothes.
Ilaria M.
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Answer from Petit-Fernand
Dear customer, We regret the unpleasant experience you had with our products, I assure you we do our best to ensure excellent quality for our customers, and the products are tested several times before we put them on sale. For clothing labels, have you tried thermoadhesive ones? they are the most recommended for clothing. Best regards, Laura
4
/5
★★★★☆
The product is great and actually durable. The only negative note is the shipping time. A tad bit long. Otherwise, I find no flaws or problems to report.
Ramona M.
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5
/5
★★★★★
As always I was super happy with my labels. The reason I order from here is because of the ease of use, the choice of colours and pictures, the superior quality of the labels all for a reasonable price. Petit-Fernand never disappoint and I would highly recommend!
Katrina
5
/5
★★★★★
This is already the second time I have purchased the labels. I must say perfect, very cute and functional. My son is thrilled with them and so am I. The personalized mug is great
Valentina B.
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