/10
★★★★★
based on 126031 reviews published
★★★★★
based on 126031 reviews published
Latest customer reviews
4
/5
★★★★☆
Excellent customer service, unbeatable. I did not receive the first order and they solved it immediately. The failure was with the Seur delivery that I did not get the order. It is not the first time that this has happened to me with this delivery company in my area.
Noèlia
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5
/5
★★★★★
This is the 1st time I've ordered from your site following the partnership with gemo. And frankly I am delighted. I would order again. The site is simple and shipping is very fast!
Monsieur C.
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1
/5
★☆☆☆☆
Arrived more than 1 week late when it said 2-3 days.
Marina
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Answer from Petit-Fernand
Hello Marina, We apologize for the delay of the carrier. We hope you still like our products Good day, Camille Petit-Fernand
3
/5
★★★☆☆
On the whole I like all the items I order except the bento where I am really disappointed by the quality of this one. The flocking is really very badly done (bubbles, sticky hairs, a real horror for a child's box).
Kévin D.
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Answer from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
5
/5
★★★★★
Original delivery never arrived, however super speedy service and delivery got my our labels for school!
Siobhan
5
/5
★★★★★
Everything was perfect but delivery time is lil bit longer
Iqratareen
3
/5
★★★☆☆
A good experience..I waited almost a month to get my order
Mihaila C.
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Answer from Petit-Fernand
Good morning, Thank you for sharing your experience with us. We sincerely apologize for the delay in the delivery of your order and understand how frustrating it can be to wait. We are constantly working to improve our shipping times and ensure that our customers receive their orders in a timely manner. Your patience is greatly appreciated and we are glad to know that despite the delay, you had a good experience with us. If you have any further questions or needs, please do not hesitate to contact us. Good day, Clare, Petit-Fernand
2
/5
★★☆☆☆
I did not receive the order for the start of school despite the fact that I placed the order at the end of August. In spite of this the very friendly operator made me send it again.
Mantero E.
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Answer from Petit-Fernand
Buongirno Elisa, We thank you for your message and sincerely apologize for the inconvenience. ?? We will contact you shortly to ensure that the second mailing, at our expense, has arrived correctly. We apologize again for the inconvenience and thank you for your patience. Clare, Petit-Fernand
5
/5
★★★★★
Very nice and practical stickers. They stick well and hold up to washing. I would definitely buy them again.
Neus
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5
/5
★★★★★
Fast shipping, fair price for the product purchased.
Fabiana S.
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4
/5
★★★★☆
The labels are very nice and functional, the only thing the ordinary shipping arrived later than the expected time.
Paola
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4
/5
★★★★☆
It's all very pretty, but the writing on the gourd of my daughter's first name has already partially faded after 2 weeks. What a shame...
Voisin A.
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Answer from Petit-Fernand
Hello, Thank you for taking the time to send us your feedback! We've just contacted you so we can help. Have a nice day, Elise, C-MonEtiquette
5
/5
★★★★★
Love these, wouldn't use any others for my child's clothes
Unhappy C.
5
/5
★★★★★
Perfect! Top result and fast delivery
Anne G.
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1
/5
★☆☆☆☆
Unfortunately, although the labels they sell are nice and well made, the company and the structure in charge of shipping and customer contact leaves a lot to be desired. This is not the first time I buy from Petit Fernand. already last year the first order did not reach its destination. I had to write to get a new shipment. This year the same story. It just so happens that the first order turns out to be lost with the courier and like last year, it will never even arrive late to its destination. Very bad customer service that despite my reports did not take charge of the delay and inconvenience (school labels bought in August and arrived when school started already three weeks ago!). Given the very bad experience for two consecutive years I will not buy from this company again. If you are unable to handle a shipment to Italy do not advertise your products in Italy!
Valeria V.
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Answer from Petit-Fernand
Good morning Valeria, Thank you for your message and for sharing your experience. We are sorry to learn of the difficulties you experienced with your orders. We would like to emphasize that we have always tried to respond promptly to your requests and assist you in the best way possible. We proposed two solutions to you, and you opted for referral, which we carried out at our expense. We would like to point out that any delays in delivery are beyond our control and may cause inconvenience to both you and us. While we understand your disappointment, we hope you can consider these issues as temporary. We thank you for your suggestions and apologize for the inconvenience. Clare, Petit-Fernand
5
/5
★★★★★
Very fast shipping, the labels are of good quality and can be washed in the washing machine and even in the dishwasher. For these reasons I have already ordered several times
Cristina
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5
/5
★★★★★
This is the first time I have purchased such a product. I was very satisfied, very good quality labels. Definitely recommend.
Maria
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5
/5
★★★★★
Great! The labels took a little while to arrive but apart from that, they're great!
Laëtitia
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3
/5
★★★☆☆
Very good as always the labels that I have been ordering for 8 years, but this time they took 15 days to arrive.
Sonia
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Answer from Petit-Fernand
Hello, Thank you very much for your loyalty We are sorry for the delay in delivery this time Good day, Camille Petit-Fernand
5
/5
★★★★★
Very fast delivery and very good quality labels. I have already ordered several times and if I need more, I will definitely order again.
Ana
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2
/5
★★☆☆☆
The stickers took a long time to arrive, as sent from France, which wasn't made clear. They do not actually seem to work and fall off in the wash. They are also badly perforated, so almost impossible to remove from the sticker sheet in the first place. I give this 2 stars as they are actually pretty cute stickers, just useless. I would not buy from this company again.
Christine B.
Answer from Petit-Fernand
Hello Christine, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty. Have a wonderful day!
5
/5
★★★★★
The designs are very varied and allow you to customize according to the type of item to be labeled, being able to create up to several labels in the same pack.
Georgina
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2
/5
★★☆☆☆
We bought some labels and stickers for the beginning of the school year for our daughter, they arrived late and the envelope was torn and empty. We informed you of what happened and you sent them again, they arrived on Saturday afternoon and the envelope had scratches and some of the pages were wrinkled. We will sincerely consider ordering from you again. Thank you
Pepe
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Answer from Petit-Fernand
Hello, We are sorry to hear that your order has arrived wrong again. We have just contacted you to help you as soon as possible ! Hello, Camille Petit-Fernand
5
/5
★★★★★
Very good quality labels with nice graphics, a little long delivery time.
Caterina N.
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4
/5
★★★★☆
Very positive
Salerno C.
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5
/5
★★★★★
Labels for school supplies. they stick well and look as good as you expect. Satisfied!
Monika
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5
/5
★★★★★
Everything perfect, the labels are super cute and super comfortable.
Erika
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5
/5
★★★★★
Amazing labels for school uniforms. Used for years now. So easy to label clothing, bags and shoes. Only tiny negative thing is they take so long to arrive.
Guest
5
/5
★★★★★
Always accurate and also timely in delivery. Congratulations
Guest
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5
/5
★★★★★
Every year I buy them and as always great
Cinta
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