Reviews Petit-Fernand

Really super disappointed, they're super pretty but don't wash at all!!! I'm disgusted, I wasted an infinite amount of time putting them on for nothing.

I ordered labels for my son twice I paid but never received anything I am so sorry so bad service one star is too much I will never order again!

Although I followed all the instructions correctly. The labels came off in the 1st and 2nd wash. I'm very angry. Otherwise they're super cute. Time and money for nothing.

The iron-on labels keep peeling off! I followed the instructions on the website: Flax position iron, 220°C, at least 12 sec on greaseproof paper. But there's nothing I can do! I've glued them twice now. I can't go on gluing them all the time! If I'd known, I'd have bought sewing labels! In the end, I'd probably have had less trouble!

I still haven't received my parcel after more than 15 days of waiting.

I haven't received my labels yet THIS IS NOT NORMAL!!!!

I received the cap for a rora canteen.

I don't think it is very normal that the order I placed has not arrived yet. I hope I don't lose it, the order or my money.

I still haven't received my order so I can't judge.

I haven't received it yet, I can't comment on it.

Very very disappointed. Small French company but does not honour its deliveries. Too bad....

Stickers are peeling off after just a few washes. I have now sent 8 messages of complaint and still no remedy

The thermoadhesive stickers have not lasted a day.

Package not received after 15 days since order. I contacted cmonetiquette by email, automatic reply: I have to wait again. No order tracking at reception, where is my parcel? Debiting the 67 euros from my account was quicker! I don't know how this transaction will end, but my daughter already spent last summer in a center where labels were required, so she didn't have them. Will she get them next summer? I'm still hopeful despite my annoyance at having received this request for evaluation before my parcel!

I placed the order on September 29th. Today is October 14 and I haven't received it so I can't give my opinion yet. They can't send a message to rate the product at 2 weeks if they take more than 2 weeks to ship!

This is my 5th order - In the past I have been very happy with the service and the stickers, however! I had an empty envelope arrive on my doorstep 5th October. I ordered £37 worth of stickers which still haven't been re-sent. I messaged the customer service immediately via email - no reply, called them - answerphone message, as a last result I used Facebook messenger and received a cheeky reply and smiley face - unbelievable! The customer service is appalling! Please sort my order out ASAP!!!

I ordered it because I wanted to put the name on the uniforms of my children in the same fabric, I cut one by one and with the same plastic that comes already glued and on top of the paper that comes also and the iron in cotton mode and without steam and well it has not been possible, I do not know if I have been doing it wrong, but I read in the information sheet that it is better to put it in the marks, I do not know if that is why, but my children are very upset and their clothes do not have marks on the neck or on the sides, so it has not helped me.

SUPER DISAPPOINTED, THE LABELS COME OFF AFTER WASHING AT 30 DEGREES (WITH A SOFT DETERGENT WITH MARSEILLE SOAP). IN ADDITION, THE INSTRUCTIONS FOR APPLYING THE LABELS WERE FOLLOWED, AND THIS ON COTTON GARMENTS. ANY EXPLANATION?

Very bad! I placed an order in August and it still hasn't arrived, nor have they refunded my money or given me any solution. I will never order anything again or recommend them.

Every year I place an order and always great. This time my order did not arrive. Very disappointed. As for the product I have no complaints, that's why I always repeat.

I have not received my order!

IT IS A SCAM. I HAVE BEEN WAITING A MONTH TO RECEIVE MY ORDER

The order was placed in early September and has not yet arrived.

I never received the product I ordered and consumer service reports that it is not their responsibility because they shipped but yet the shipment is not traceable. I find it unacceptable and unserious to have paid for a product that I never received and be told that it is not their responsibility.

I didn't get the order

Order placed in September. We're almost halfway through October and still haven't received anything and no reply about a refund or anything else, so .....

I ordered four types of stickers and only three arrived.

The first time I bought them I was very satisfied. The ones for dresses were great, they stayed put on the dress even after several washes...then I bought some more and other than coming in a different color than I ordered nn stick to the dresses and they come off even without washing them

Since mid-September I still have not received my order!!! I was told to wait until September 29 and from there no response!!! As far as I am concerned my experience is absolutely negative!!!

13 working days and the 'order has not arrived.... For now I think I was scammed, I hope to change my mind....

We had an address problem with my order, and 5 weeks later I still don't have my order?

I am dissatisfied because I did not receive my last order. The Post Office is investigating the delivery. It was an urgent order for my son's school. I am afraid to recommend the site if there are no other delivery options. I've always been happy with C mon étiquette but this delivery problem is really getting to me.

If I could have put zero stars I would have! Lousy customer service. They respond to you with emails that start automatically. Order never arrived. And there is no possibility of a refund. Absolutely not recommended! Take a permanent marker and write your children's first and last names on everything you need to label. You will save yourself 30 euros and a lot of aggravation!!!

Two orders still not arrived ,I don't think I will order anything again

It takes off from the first wash!

The stickers are nice but the customer service is not great at all. I won't be buying from them again for that reason.

Hello, the service is terrible, I placed the order 1 month ago and it has not arrived and I try to call the customer service number and no one ever answers me. A disaster...

I still haven't received my order, the customer service doesn't answer anymore since I asked for a refund, I had to order on another site which really delivered to me. I absolutely do not recommend this site!

Unsatisfied with the labels because I had also written to you that the image with rainbow is missing and that is exactly why I am not satisfied,the work done only half done.After 3 e-mails sent to you you have not even replied to me.Why?

The one I ordered never arrived