/10
★★★★★
based on 127292 reviews published
★★★★★
based on 127292 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Regrettable. Order not received since August 31, countless unanswered emails and you still ask for a valuation? Shame on you
Sonia
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. I confirm however that your order was successfully refunded according to your request. Have a nice day, Maialen
3
/5
★★★☆☆
The labels are pretty, but it's a shame they're not precut.
Kaoutar Aidoudi
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Answer from Petit-Fernand
We are very sorry to hear that your order did not meet expectations. Please do not hesitate to contact our customer service: [email protected]. Thank you for your understanding. Have a nice day! Alessio
5
/5
★★★★★
As satisfied as ever. Beautiful labels with lots of customization options. They stick really well and stay in place for years.
Malou S
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5
/5
★★★★★
Good morning. I am particularly happy. The order has arrived correctly and on time. Thank you very much.
Mónica Navarro Noda
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1
/5
★☆☆☆☆
Nothing has come to me
Loredana B.
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Answer from Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1
/5
★☆☆☆☆
Good morning , unfortunately the goods do not arrive and you do not even have , after sending an email from us requesting information about it .Absolutely leave it alone .
Andrea N.
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Answer from Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
5
/5
★★★★★
Well done!
Giulia
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1
/5
★☆☆☆☆
I placed my order on September 1, according to a mail they sent me, made available to the post office on September 3. The 2 to 10 working days they give for delivery have passed and it still hasn't arrived. I know I am not the only one. Their Facebook page is full of similar comments. I send emails and they answer me in French, there is no way they will pick up the phone. A disaster. Money thrown away. There are other pages similar in price and much faster in shipping.
Maite Mira Ruiz
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Answer from Petit-Fernand
Hello Maite, I apologize for the inconvenience. Have you received your order? If not, please contact us. I look forward to hearing from you, Good day, Bea
5
/5
★★★★★
Perfect, excellent quality, speed
Giuseppe F.
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1
/5
★☆☆☆☆
Order never received.
Mariam Fofana
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Answer from Petit-Fernand
Hello, We are very sorry to hear that you have not yet received your order. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
5
/5
★★★★★
Impeccable products, fast and careful delivery. Nothing to complain about, I highly recommend them.
Cindy
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3
/5
★★★☆☆
The material arrived very fast excellent material I have loved it recommended without any doubt?
Maria Gloria Noguera Rodrígue
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Answer from Petit-Fernand
Good morning, Thank you very much for your review. Please, if you liked our products and service, we ask you to rate us again ! Have a nice day, Maialen
5
/5
★★★★★
Beautiful, good quality and fast delivery everything perfect as always.
Jasmina Bonilla Santana
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1
/5
★☆☆☆☆
Order not received and no reply by e-mail
Élise Coignard
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Answer from Petit-Fernand
Hello,... We are sorry for the delay in response, we have received many requests in the last period. If you haven't already received a solution to your problem, please don't hesitate to contact us at [email protected]. Thank you for your understanding. Have a nice day. Alessio
1
/5
★☆☆☆☆
My order has not been delivered yet and it has been two weeks!
Francesca V.
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Answer from Petit-Fernand
Dear, We are very sorry for the problems you have experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1
/5
★☆☆☆☆
Good day, Unfortunately my rating is negative because after 13gg my order has still not arrived and I wrote an email but no one answered me.
Sara D.
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Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura
5
/5
★★★★★
Excellent experience
Josiane Zephile
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5
/5
★★★★★
Never disappointed by the quality and speed of shipment. Simple and efficient
Sylvie L.
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5
/5
★★★★★
Impeccable service. I've been ordering for 3 years and I've had no problems.
Justine Correa
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5
/5
★★★★★
Bought for back-to-school with everyone's first name. They're all delighted, and everyone has chosen their own style.
Demol Dominique
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5
/5
★★★★★
Great products
Laura Cachan
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5
/5
★★★★★
We waited 6 days for the package but it was really worth it because both the labels and the water bottle are impeccable and well made I will continue later to buy from them
Elisa
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5
/5
★★★★★
I made a small order just to test the site: possibility to pay by Paypal which reassures me a lot each time; the article was well manufactured and dispatched under 2 days as indicated on the site; the article corresponds perfectly to the Internet image (too cute I adore! thank you!); the only downside, which I don't think is the site's fault but mine (I must have read it wrong), was that I hadn't understood that it would be sent by colissimo (which is fine by me in itself), I had understood that it would arrive by regular mail, if I had known I would have given a different delivery address! In short, Parents! Let yourself be tempted!
Eugénie
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5
/5
★★★★★
I found the thermoadhesive labels very beautiful and functional, also very fast production and delivery time! Thank you, I will definitely make more purchases
Annalisa
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1
/5
★☆☆☆☆
I received the order after 13 working days.
Emanuela
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Answer from Petit-Fernand
Dear customer, Thank you for your feedback, Product fabrication is done in a maximum of 48 hours, which means your order was shipped 2 days after payment. Regarding the delivery time, as reported in the email you received, it is 10 working days. We apologize that you had to wait 3 extra days. Sincerely, Laura
1
/5
★☆☆☆☆
I NEVER GOT MY PACKAGE DELIVERED, I'VE BEEN WAITING FOR 23 DAYS
Disorder
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Answer from Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
5
/5
★★★★★
Very practical self-adhesive clothing labels
Amélie Herlet
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5
/5
★★★★★
Perfect! Fast delivery, quality and ease of use of the labels, I recommend!
Virginie
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5
/5
★★★★★
Fast delivery and super easy to set up! I recommend
Pauline
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3
/5
★★★☆☆
Do not wash out
Méhérzia Hachani
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Answer from Petit-Fernand
Hello, we're sorry to hear that your labels are coming unstuck. I can confirm that iron-on labels should be perfectly resistant to machine washing and drying. Could you please email your order number to [email protected], so that I can find a solution. Have a nice day.