Reviews Petit-Fernand

They never came to me

I placed the order a month ago and it still hasn't arrived.

I order a dozen labels with my address, and the price seems reasonable. Except that within minutes of placing my order, I find the labels at the bottom of a drawer! I hurriedly sent a message to customer service asking them to cancel my order. No reply. My order arrived two days later, followed by a condescending e-mail from Daniella, customer service, saying "it's a bit late for a refund". Of course, it's much cheaper to leave an e-mail requesting a refund lying around, because once they've been dispatched, there's no way of returning them for a refund! With such methods, their turnover must be comfortable. I wouldn't recommend it!

Long overdue order

I have been waiting for my double order since September 4th. I contacted them and they told me that they are going to do it again because the post office has lost the package, today October 10 I still have not received anything at all. I have ordered from another clothing sticker store and in 3 days at home.

Things ordered have not arrived

My order placed on September 28, has still not arrived. The waiting days are not clear on your site. I expected more speed and transparency.

I still have not received my order, I have complained but I have not received a solution.

I bought the etiquettes on 30/09 and they haven't arrived yet

I waited three weeks. I have written. There is no order. Disaster

I have not received my order for some time....

LABEL DAMAGED AFTER TWO WASHES AT RECOMMENDED TEMPERATURE VERY DISAPPOINTED

I received it with the wrong name, I wrote to them two weeks ago, and I'm still waiting.

I ordered some stickers and a personalized lunch box that never arrived. I contacted them and they gave me a tracking number that did not exist. I explained to them that I could not locate the shipment and I am still waiting for a response. Unfortunately I saw after placing the order that there are more people that this has happened to. Even so, the stickers arrived and they are beautiful, but apparently they may or may not arrive, as it happened to me with the personalized lunch box, which is not cheap at all. A pity, I had loved them and of course I was thinking of continuing to take them there and recommending them at school but given the support they give and that it is not the first time it happens of course I will not buy again having more alternative pages.

22 days since I ordered and still not received- will not use again. They have not responded to my emails BEYOND WORDS!! NO ORDER NO REFUND NO RESPONSE TO MY EMAILS!!

Mu mala after a month I'm still waiting for my order it's a scam.

For now I can not objectively evaluate the product since more than 15 days have passed since the maximum deadline to receive the order and I still do not have it. I have also sent two complaints about it and I have not received any response either.

I definitely do not recommend!!! Too much delay in delivery, clearly no respect with customers not to answer the phone ... to find a solution. I used to order on aquis labels and now I'm going back to them! For quality and above all due professionalism!

Was shipped the order on September 23 it has been 11 working days and nothing has arrived, and the ''customer service'' does not know the reason

Dissatisfied with service completely

The labels don't fit because they're too big with the drawings on each side, so you have to cut them or fold them over the label. They don't come out the same color as we thought they would be rainbow-colored, but they're very pale and more girlish than boyish. We'll be more vigilant next time and go for something simpler.

I haven't received my order since 09/15 so I can't comment on the product. Very poor service.

My order, shipped on Wednesday, September 25, arrived on Friday, October 4... I needed the labels by the 28th at the latest, so I had to buy a machine to label my son's clothes...

An order that took more than 3 weeks to arrive. In the end, delivered by a deliveryman who didn't care about delivering his product properly and bottles that aren't in my children's name (ordering error?) .... where are my bottles that I never received???? What's more, I've got the full .... I asked for a refund and to date, despite numerous polite messages explaining my disastrous situation as a customer (I don't think you could do any worse), I haven't had a single customer service call back to apologize or offer me a solution. So I asked for a refund, and like everything else, C-Monétiquette left me in absolute silence .... I sincerely regret this order and I'm not about to recommend this site. My children who needed these water bottles still don't have any .... I'm more than dissatisfied, I don't think I've ever experienced such deplorable customer service on the internet.

I am very disappointed. I placed an order at the beginning of September and I still haven't received anything.

I haven't received the order yet and I'm very disappointed about that...

Labels not received to date ...

I did not receive my order and they did not help me to know where it was.

I want my order ????

A questionnaire... I still haven't received it.

I love them and they are super practical

Never received my order in full and no news despite writing to customer service. Missing gourd only received labels

I have not received the order, but I have been charged for it. I went to the post office with the tracking number and it was returned by an unknown person. They have not even tried

I placed the order 23 days ago and still have not received it.

I still haven't received my labels 15 days after ordering.

PRINTING QUALITY, FAST SHIPPING, BUT THEY TAKE OFF AFTER THE SECOND WASH, WHICH HAS BEEN DISAPPOINTING. I WILL NOT REPEAT THE PURCHASE.

I have never received the labels

Very unhappy, I received the airtight bottle for my son and completely closed the water comes out. I have tried to contact you in several ways but nothing. I do not recommend

I PLACED MY ORDER ON SEPTEMBER 4TH, AND THEY SENT IT TO ME ON THE 7TH. AS OF TODAY, OCTOBER 8TH, I HAVEN'T RECEIVED ANYTHING, WHICH HAS MEANT THAT MY DAUGHTER HAS HAD TO TAKE THE UNLABELED MATERIALS TO SCHOOL AND HER CLOTHES TOO. THE TRUTH IS THAT I AM VERY DISAPPOINTED, I HAVE BEEN BUYING THIS FOR 4 YEARS, SO IT WILL BE THE LAST ONE.

Paid for and never received. I will try to write to customer service tomorrow.