/10
★★★★★
based on 125992 reviews published
★★★★★
based on 125992 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I purchased thermoadhesive labels for my baby's cotton bodysuits and although I have scrupulously followed the application instructions I find them peeled off on the baby's back or in the washing machine! Too bad!!! Ps My orders were two and I did not reverse the types!
Elisabetta
Translated review
Answer from Petit-Fernand
Good morning Elizabeth, Thank you for your message. I see from your order that you purchased self-adhesive labels and not thermo-adhesive, could there have been confusion with the instructions? Or it could be a defective batch, please contact us privately via email so we can figure out what happened and fix the problem: [email protected] Cordially Caterina
3
/5
★★★☆☆
This is correct.
Sandrine Gaete-toujarova
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Answer from Petit-Fernand
Hello Sandrine, Thank you for sharing your opinion! Don't hesitate to increase your rating if you are satisfied with our products. Have a nice day, Melina
2
/5
★★☆☆☆
Even if you leave the very hot steam iron on linen for more than 12 seconds in the first wash, the labels are gone.
Martine Robert
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Answer from Petit-Fernand
Hello Martine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels don't fit, they all came off during my daughter's trip.
Sabrina Lampire
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Answer from Petit-Fernand
Hello Sabrina, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
Labels do not wash well
Valerie Bourette
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Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion. We're sorry that the labels don't wash off. If the problem persists, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Delivery 48h received after 8 days
Celine
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Answer from Petit-Fernand
Hello Céline 🙂 Thank you for sharing your opinion. Just to clarify, we're talking about 48 hours for production and not for delivery. Have a nice day, Melina
2
/5
★★☆☆☆
The design that was supposed to be printed on the label is not printed. So it's a basic pink label with the child's name.
Stephanie Lemiere
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette. In fact, the illustration you chose was not compatible with the colored background you chose, and an error message appears in this case when viewing the personalization on the site. However, we'd be delighted to offer you a solution, so if you'd like us to do so, please contact us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Hello, I'm disappointed with the latest labels I ordered (for my son's ski camp). The self-adhesive labels don't stick at all because of the cold and snow. As for the iron-on labels, the ink smudged because of the heat. This has never happened before, although I often order your products!
Samantha Moreau
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Answer from Petit-Fernand
Hello Samantha, Thank you for sharing your opinion. I'm sorry that your labels didn't give you complete satisfaction. Please don't hesitate to send photos to our after-sales service at [email protected] Good day, Melina
2
/5
★★☆☆☆
The stickers come off with the second wash.
C. Z.
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Answer from Petit-Fernand
Hello Ms. Zirpel, Thank you for your purchase at Esistmeins.de! We are sorry that you had a problem with your labels. This is not normal and should not happen. The quality of our products is very important to us and we invite you to contact our customer service at: [email protected] for help! Thank you very much! Mfg, Marylin
2
/5
★★☆☆☆
Unlike my previous purchase, the labels didn't stand up to the first wash and ended up in the washing machine, even though I had put them in the same conditions as the first ones and cleaned them in the same way, always respecting the instructions given by the supplier.
Lucas Emilie
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Answer from Petit-Fernand
Hello Emilie, Thank you for sharing your opinion! I'm sorry that your labels are coming unstuck, this is not normal, I invite you to write to us at [email protected] if you encounter a problem with the labels. Have a nice day, Melina
3
/5
★★★☆☆
The non-thermo sticker doesn't mean I followed the instructions...
Adeline Pailloux
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Answer from Petit-Fernand
Hello Adeline, Thank you for sharing your opinion. If your labels come unstuck, please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Despite e-mail about delivery date no answer received!!!
Kes
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Answer from Petit-Fernand
Hello, thank you for shopping at Esistmeins.de! We regret that you have not received a reply. This is not normal. All messages are processed immediately. We invite you to contact our customer service again at: [email protected] or by phone: 030 98 28 94 22 so that we can help you. Our customer service Germany is available from Monday - Friday from 9 to 12h30! Mfg, Marylin
3
/5
★★★☆☆
The labels do not stick even after 12 seconds with the iron Disappointed with the article
Charlotte
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Answer from Petit-Fernand
Hello Charlotte, Thank you for sharing your opinion! If your labels don't fit, please write to us at [email protected] so we can find a solution. Good day, Melina
3
/5
★★★☆☆
I am actually very satisfied, but unfortunately I sent two messages and received no response. In addition to my package, I also received a package with a lunch box and a name label set that I did not order and does not bear my name. I would like to know what I should do with this package. MfG
Franziska B.
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Answer from Petit-Fernand
Hello Mrs. Böhling, Thank you for your order at Esistmeins.de! All messages are processed as quickly as possible and it is not normal that you have not yet received a reply. We invite you to contact our customer service again by e-mail at: [email protected] or by phone at +49 (30) 98 28 94 22. Our customer service Germany is open from 9 - 12.30h. Mfg, Marylin
2
/5
★★☆☆☆
Even though I've followed the instructions for applying the labels to the letter, they don't stick and come off even before the first wash.
Thierry
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Answer from Petit-Fernand
Hello Thierry, Thank you for sharing your opinion. I'm sorry your labels won't fit. Please contact our customer service department at [email protected] so we can find a solution. Good day, Melina
3
/5
★★★☆☆
All correct.
Begoña Fernández
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Answer from Petit-Fernand
Thank you Begoña for sharing your opinion!
3
/5
★★★☆☆
The stickers are quality but they always take more than eight days to arrive and the stickers they put are not free are part of the number of labels even if not wanted!!!
Elisabetta T.
Translated review
Answer from Petit-Fernand
Dear Elizabeth, Thank you for your comment. Regarding your last order, you should have received 50 mini object stickers, plus a free sheet of fancy stickers offered by the company. Is this correct? If not, please do not hesitate to contact us by email: [email protected] , we will find a solution together. Regards Caterina
3
/5
★★★☆☆
Very nice labels but delivery time too long...
Estelle Digoin
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Answer from Petit-Fernand
Hello Estelle, Thank you for sharing your opinion. I'm sorry that you found the delay too long, we strive to reduce our lead times. Have a nice day, Melina
2
/5
★★☆☆☆
The labels are very pretty, fast shipping but the negative point is that it does not always hold (to stick with the iron) 1 hour later it was gone and it does not stick on all clothes ...
Salou
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Answer from Petit-Fernand
Hello Sarah, Thank you for sharing your opinion. If your labels don't fit, please contact our customer service department at [email protected] Good day, Melina
3
/5
★★★☆☆
They don't hook as well as the first ones I bought some time ago....
Cliente
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Answer from Petit-Fernand
Good afternoon Laura, Thank you for choosing Petit-Fernand. Do not hesitate to contact our customer service if you need help with your labels [email protected] Have a nice evening, Melina
3
/5
★★★☆☆
I'm only moderately satisfied with the thermo-adhesive labels because they don't stick well to the clothes and my iron was quite hot.
Cécile
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Answer from Petit-Fernand
Hello Cécile, Thank you for sharing your opinion. I'm sorry that you're not satisfied with our iron-on labels. Please don't hesitate to contact us at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
I love all the labels I made an order for a pack for my son's things clothes objects shoes .... problems with iron-on labels again ... they do not hold! (several orders) the first times I didn't have this problem. Otherwise, all the others are impeccable Colors sizes etc 🙂
Elsa Naudin
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Answer from Petit-Fernand
Hello Elsa, Thank you for sharing your opinion. If you have any problems with your labels, please don't hesitate to contact our customer service department at [email protected] Good day, Melina
3
/5
★★★☆☆
I opted for iron-on labels. They don't hold up very well, but I did what I was told. I'm happy with the size and color, but I think they'll be gone in 4/5 washes.
Sandra Rochegude
Translated review
Answer from Petit-Fernand
Hello Sandra, Thank you for sharing your opinion. If your labels come unstuck, don't hesitate to contact our customer service department at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
Overall happy...with the stickers, the colors, the order, and everything.....but what I didn't like, as an improvement.....is that I ordered stickers with two different names (to give one to each child) and I got both in the same booklet....
Julia
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Answer from Petit-Fernand
Good afternoon Julia, Thank you for your message and your order with Petit-Fernand. I invite you to contact our customer service if you want to have other information. Have a nice day, Melina
3
/5
★★★☆☆
I've been using thermo labels for years for my children! But I'm very disappointed with the shoe labels. They don't hold anything at all, my son put on his slippers in just 5 minutes at the nursery school, and half the label has already peeled off?
Melanie Alves
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Answer from Petit-Fernand
Hello Melanie, Thank you for sharing your opinion. I invite you to write to us at [email protected] if you have any concerns about a product. Good day, Melina
2
/5
★★☆☆☆
Aesthetically beautiful, as is the idea. The performance however in my personal experience is not up to par. None made it through the first wash (at 30 degrees)... too bad
Veronica
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Answer from Petit-Fernand
Dear Veronica, Thank you for your comment. We are sorry for this inconvenience, which nevertheless remains abnormal. I invite you to contact me privately at [email protected] to try to resolve the problem. Best regards Caterina
3
/5
★★★☆☆
Having chosen a pale green and white writing this one doesn't stand out at all ...it's better to choose a dark navy blue or black writing . I also had labels for my nieces in black writing and they came out very well.
Francoise Rachel Berrebi
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Answer from Petit-Fernand
Hi Françoise, Thank you for choosing C-MonEtiquette and for sharing your opinion! Indeed, depending on the background color chosen, some text colors work better and stand out more 🙂 Have a nice day, Melina
3
/5
★★★☆☆
I bought the heat adhesive labels, but I do not know, I followed the instructions for use, but it still comes off with washing.... On the other hand the design is super cool.
Gabriela Torres Hurtado
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Answer from Petit-Fernand
Dear Gabriela We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
Disappointed by the quality. I scrupulously followed the instructions and yet in the first wash at low temperature they came off.
Valérie
Translated review
Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion. I'm sorry your labels are coming off, you can contact our customer service department at [email protected] Good day, Melina
2
/5
★★☆☆☆
I'm disappointed that the cards are so small and the quality of the material for the birthday invitation cards.
Cg
Translated review
Answer from Petit-Fernand
Hello Carole, Thank you for sharing your opinion. I'm sorry you're not satisfied with the quality of our products, please don't hesitate to contact our customer service at [email protected] so we can find a solution 🙂 Good day, Melina