/10
★★★★★
based on 127276 reviews published
★★★★★
based on 127276 reviews published
Latest customer reviews
2
/5
★★☆☆☆
The shipping is lousy, either it doesn't arrive, or it arrives very late. It has happened to me on the two occasions that I have placed an order.
Susana De La Red Del Rio
Translated review
Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
5
/5
★★★★★
Perfect, I'm very satisfied
Cynthia Perrot
Translated review
4
/5
★★★★☆
I'm a little late, but they are very nice and easy to put on. now I just have to wait to see how they hold up to washing.
Cliente 2304
Translated review
4
/5
★★★★☆
Great product. It's a pity that there was a small incident on delivery (one of the notebooks ordered was mislaid by the Post Office). Customer service is reactive and intervenes positively. I would just suggest, in these cases, to send back the products by express or tracked.
Celine
Translated review
5
/5
★★★★★
I have been ordering labels for my children's school supplies and clothes for years. I have always been satisfied with the purchase: they are very well made and last over time, even longer than the school year! There are so many customization possibilities: with the children, they play computer games to find the combination they like best. I will definitely continue to buy from Petit Fernand!
Beatrice O.
Translated review
3
/5
★★★☆☆
I didn't receive my order, when I chased it, I was told that as 10 days had passed it was considered lost in the post. I was promised that a replacement order would be manufactured and despatched, within a few days. I'm still waiting for my order and am being spammed with emails to write a review on trust pilot. So, based on my experience so far, I can only mark 1 star for the response I received saying they would replace the order. If I do ever receive my order I will let you know. The products sound lovely but I've yet to see them to verify. I don't like leaving negative reviews so I'm sorry to have to do this. Update - my labels arrived this morning, second request but they are here, they are posted from France ???? so this explains the delay perhaps. They look really cute, I will be able to label things now and see how they perform.
Amanda C.
Answer from Petit-Fernand
Hi, we are sorry you didn't receive your order and we hope you receive your replacement labels soon. Have a good day!
5
/5
★★★★★
I can only leave a positive review. Every year I buy from you the punctuality and the items I purchase never leave me disappointed ????.
Chiara M.
Translated review
5
/5
★★★★★
The are absolutely amazing Full recommend
Sylwia S.
5
/5
★★★★★
They are very nice my baby liked them right away.
Rossana D.
Translated review
1
/5
★☆☆☆☆
I would have given a better review if I had received the order
Annalisa C.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
5
/5
★★★★★
The labels are very good, the purchase process is fast and arrive in days (approx.) At home. Highly recommended
Gonzalo De La Peña
Translated review
5
/5
★★★★★
Very good product, arrived as expected delivery time met !
Virginia
Translated review
5
/5
★★★★★
Perfect delivery as always! Very satisfied again, thank you Petit ?
Ylenia M.
Translated review
4
/5
★★★★☆
The product as desired, only the delivery time not too fast
Elisa
Translated review
1
/5
★☆☆☆☆
Paid is never received NOTHING!!!!!!!!!
Francesca F.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for purchasing from us, we are glad you did. We are sorry for the delivery time, and for the unpleasant experience you had with us. Please accept our sincere apologies. Sincerely, Laura
5
/5
★★★★★
Seriousness and professionalism great product
Antonio G.
Translated review
5
/5
★★★★★
Comfortable and personalized labels and water bottle. Water bottle a little difficult for a 3 year old to open.
Giulia B.
Translated review
4
/5
★★★★☆
Good service, labels are nice and look good quality.
Flavio D.
Translated review
4
/5
★★★★☆
The water bottles are really nice and quality, they keep the temperature for a long time. Too bad about the cap that has the lid that comes off too easily and breaks, the replacement still costs a lot and it doesn't have hooks to hang it on a backpack.
Manuela C.
Translated review
5
/5
★★★★★
Very satisfied. The labels are pretty, they hold! The little booklet that contains them is very well thought out. I will order again if necessary. And the delivery was fast.
Ravie
Translated review
5
/5
★★★★★
Excellent quality. Buy them every year fir school uniform.
Nicola
4
/5
★★★★☆
The product is wonderful and very valid, this is not the first time I have purchased from the site. This time the timing was longer but the customer service responded to me promptly.
Silvia D.
Translated review
1
/5
★☆☆☆☆
I placed the order a good 15 days ago nothing has arrived! I feel like I am being taken for a ride!
M C.
Translated review
Answer from Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
5
/5
★★★★★
Excellent beautiful labels and great water bottle
Elisa B.
Translated review
5
/5
★★★★★
Very good, they are lovely quality. Would definitely recommend
Dionne H.
5
/5
★★★★★
Excellent products I recommend the iron-on and self-adhesive products every year.
Guest
Translated review
4
/5
★★★★☆
Well made, durable and super customizable labels. We also purchased some lovely water bottles and mugs, too bad one had poor printing so the design and my son's name came out blurry. However, my son did not want us to return it so much was the excitement!
Emanuela D.
Translated review
5
/5
★★★★★
Good-quality, attractive labels, fast delivery.
Gabriela
Translated review
1
/5
★☆☆☆☆
Order placed on 10/09 indicating delivery time in the 3 days (although there is a note deferring any responsibility on timing to the courier). As of 23/09 Order still not received and not responding to either email or via social media chat
Laura B.
Translated review
Answer from Petit-Fernand
Dear customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1
/5
★☆☆☆☆
ORDER PLACED ON 03/09 , AS OF TODAY 23/09 THEY STILL HAVE NOT ARRIVED AND I DON'T HAVE AN ANSWER AS TO WHERE THEY ARE
Clementina L.
Translated review
Answer from Petit-Fernand
Dear customer, We are sorry for the unpleasant experience you had with us, I assure you that we will contact you shortly, and we will be more than happy to give our 100% to ensure that all your needs are met. Sincerely, Laura