/10
★★★★★
based on 127262 reviews published
★★★★★
based on 127262 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I never received the labels I ordered on August 31.
Frederique
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Answer from Petit-Fernand
Hello, We are very sorry to hear that you have not yet received your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
5
/5
★★★★★
Fast delivery, correct labels... in short: Perfect!!! ????
Madame Nathalie Ydraut
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5
/5
★★★★★
I bought the kindergarten set and I'm not disappointed. Good quality labels that stick perfectly to clothes. Machine washable. I would definitely recommend
Marion Secco
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1
/5
★☆☆☆☆
Hello Order made on 05/09/21 on the site after offer in store gemo (pack gemo rentrée scolaire) Since NOTHING RECEIVED! IMPOSSIBLE TO CONTACT customer service either by phone or on social networks because NO RESPONSE and I see I'm not the only one who has not received my order !!! I DO NOT RECOMMEND THIS SITE
Mb
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Answer from Petit-Fernand
Hello, We are very sorry for the inconvenience and disappointment with your order. If you have not already received a solution to your problem, please do not hesitate to contact us at [email protected]. Thank you for your understanding. Thank you for your understanding. Have a nice day. Alessio
1
/5
★☆☆☆☆
Order paid for and never arrived
Giovanni A.
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Answer from Petit-Fernand
Dear Customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
1
/5
★☆☆☆☆
Disaster. Package never arrived money wasted. Why don't you track the shipment?
Luisa D.
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Answer from Petit-Fernand
Dear Customer, We are very sorry for the problems you experienced with your order. I encourage you to contact us via email at : [email protected] indicating your order number. I assure you that we will be more than proud to give our 100% to ensure that all your needs are met. Sincerely, Laura
5
/5
★★★★★
The labels look really good
Piaulet Dany
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1
/5
★☆☆☆☆
I think the dadhesive boards have changed. Jutilisamis this service for several years but I am disappointed, the labels are very difficult to detach and therefore damaged. I don't know if this is due to a defect or the change of paper.
Juliette
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Answer from Petit-Fernand
If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
5
/5
★★★★★
Everything is great!
J. V.
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4
/5
★★★★☆
As described. Preferential price to other brands, now to see if it holds up over time and washing.
Lucie
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1
/5
★☆☆☆☆
It took me a very long time to receive the order (in fact I had to mark the clothes without waiting for the labels) and the most unprofessional thing is that I have not received any explanation for the delay. I don't think I will buy anything here again.
Olga López Sotoca
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had many problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. We still hope you liked our products. Have a nice day, Maialen
1
/5
★☆☆☆☆
I have not received my order, it was supposed to be 10 business days and I have been waiting since August 29th ... I request a full refund of the purchase.
Lourdes Dayana Micolta Cantill
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. I confirm however that your order was successfully refunded according to your request. Have a nice day, Maialen
2
/5
★★☆☆☆
Very disappointed, the self-adhesive labels for the clothes come off in the wash (at 40°)... I absolutely do not recommend!
Sophie
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Answer from Petit-Fernand
We're sorry to hear that your labels are coming off. This is not normal. I can confirm that self-adhesive labels should be perfectly resistant to machine washing and drying. If you have not already sent a message to customer service, please contact us by email: [email protected], so that we can suggest a solution. Thank you for your understanding. Have a nice day? Alessio
5
/5
★★★★★
Order received on time Complies with my requests Sticker sheet offered Very good, this is already my 4th order ??
Roxanne
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5
/5
★★★★★
Top-notch! Nothing to say
Mélanie Magonnet
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2
/5
★★☆☆☆
The label doesn't stick, it comes off after the 1st wash. Despite compliance with the instructions for fitting
Alexandra Hanin
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Answer from Petit-Fernand
Hello, we're really sorry that your labels are coming off. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Thank you for your understanding. Have a nice day... Alessio.
5
/5
★★★★★
Very good service, no problems with ordering, shipping or delivery.
Anaëlle
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1
/5
★☆☆☆☆
When I wash the clothes Labels don't stay on
Falanan Fatoumata Soro
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Answer from Petit-Fernand
We're sorry to hear that your labels are coming off. This is not normal. I can confirm that iron-on labels and self-adhesive labels for objects should be perfectly resistant to machine washing and drying. It is essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). You can apply these tips to labels that are already stuck on. I hope these tips will help you make the most of our products. If you have any questions, please contact our customer service department: [email protected]. Thank you for your understanding. Have a nice day? Alessio
4
/5
★★★★☆
Good product, 3rd time I've ordered and, above all, fast delivery for us in Luxembourg, just 1 week waiting time?
Sandra Tatone
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5
/5
★★★★★
Very original labels, easy to apply and durable, resistant to washing and ironing. The delivery time is exactly as described.. I recommend it!!!
Luana R.
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5
/5
★★★★★
Quality label fast shipping thanks!
Martine
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5
/5
★★★★★
Very practical label, easy to make
Nathalie Gressier
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5
/5
★★★★★
Shipping arrived quickly and cute labels as in the site! I will repeat the purchase!
Martina F.
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1
/5
★☆☆☆☆
The iron-on labels come off after a few washes
Natalia E.
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Answer from Petit-Fernand
We are sorry that you have a problem with our stickers. Please send us the photo of the damaged sticker and we will replace it free of charge.
5
/5
★★★★★
Outstanding service!!! Fantastic labels!!!
Michela V.
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5
/5
★★★★★
Very nice colors and shapes. It arrived exactly as I ordered it. A little expensive however it deserves it.
Sabrina M.
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1
/5
★☆☆☆☆
I have not received the product, I have sent an email indicating this and I have not received a reply.
Eva Lopez Gimeno
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order was resent free of charge according to your request. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen
5
/5
★★★★★
Always accurate in delivery and great labels
Elisa S.
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5
/5
★★★★★
I am totally satisfied (quality, speed) and I recommend it every time I recommend it.
Audrey
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4
/5
★★★★☆
Very satisfied with the product, I just waited a week after the announced date of reception and the printing of about twenty labels was not right.
Justine Gonod
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