/10
★★★★★
based on 125991 reviews published
★★★★★
based on 125991 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Ordered over three weeks ago and still nothing at home. No follow-up on the site and I'm still waiting for a reply from customer service. Apart from this bad experience, the labels are nice and strong. I got them from my kids two years ago and they're still perfect.
Carla
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Answer from Petit-Fernand
Hello Carla, Thank you for sharing your opinion. If you have not yet received your order, please do not hesitate to contact us at [email protected] so that we can find a solution. Good day, Melina
2
/5
★★☆☆☆
The bottle is very aesthetically pleasing but really too heavy.
Maria R.
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Answer from Petit-Fernand
Dear Maria, Thank you for your confidence in us. We are sorry that you are not comfortable with the water bottle. Kind regards. Sophie
2
/5
★★☆☆☆
Most of the stickers are very difficult to remove and the price is quite high ...
Biniane B.
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Answer from Petit-Fernand
Hello, Thank you for your purchase at Esistmeins.de! We are sorry that you had a problem with the labels. The quality of our products is very important to us and we invite you to contact us by e-mail at: [email protected] so that we can help. Mfg, Marylin
2
/5
★★☆☆☆
The labels peeled off in the washing machine.
Sofia
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Answer from Petit-Fernand
Hello Sofia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels come off after the first machine wash, even though they were washed at 30 degrees. Too bad...
Olivia Lewandowski
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Answer from Petit-Fernand
Hello Olivia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Purchased a custom thermal water bottle, after 20 days still not arrived. Customer service has been kind and helpful, but delivery service remains extremely lackluster.
Mrlater
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Answer from Petit-Fernand
Dear Fabrizio, As mentioned via email, the package was shipped on January 15 but was returned to us by the postal service due to an error on their part. We sent it back on 03/02. You should receive it soon. Please keep us informed. Kind regards, Sophie
3
/5
★★★☆☆
The first time I placed an order everything was perfect and the labels are great, resistant, beautiful and practical. But this second time I have had problems with the transport service, since the first labels were lost and they had to redo my order (I guess in a few days it will arrive).
Mcm
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Answer from Petit-Fernand
Good morning Melania, Thank you for your message. I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and it was sent again on 01/27, so you will receive it soon. Have a nice afternoon, Melina
2
/5
★★☆☆☆
I received the plugs and after the 1st use one is already broken at the hook and the second has just broken in the wash after 4 uses.
Fanny Cools
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Answer from Petit-Fernand
Hi Fanny Please contact us at [email protected] if you have a faulty product. Good day, Melina
3
/5
★★★☆☆
I haven't actually received anything yet! Greetings
Michele C.
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Answer from Petit-Fernand
Dear Michele, Thank you for your message . Shipping time is 2 to 10 working days in case of strikes or other internal postal problems. I hope you have now received everything and that you like your products. Kind regards, Sophie
3
/5
★★★☆☆
Good product, unfortunately longer waiting time.
Frau E.
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Answer from Petit-Fernand
Hello, thank you for your purchase at Esistmeins.de! We are pleased that you are satisfied with the product. All orders are sent by post with "Priority Service" after 48 hours of production. After that you have to expect 2 - 6 days by post, as the goods come from France. Sometimes the post takes a little longer, but unfortunately we have no control over this. However, it is usually quicker 🙂 For further questions or information, please contact our customer service: [email protected] or by phone at: +49 (0)3098289422 Thank you very much! Mfg, Marylin
3
/5
★★★☆☆
The toast box is perfect, but the stickers aren't sticky enough.
Serpil Cetinkaya
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Answer from Petit-Fernand
Hello Thank you for sharing your opinion. Don't hesitate to contact us if your lunchboxes get damaged. Have a nice day, Melina
3
/5
★★★☆☆
I am moderately satisfied. I chose c monetiquette after reading different reviews on the net. So I took the crèche pack. I have no complaints about the self-adhesive labels, but the termo-adhesive labels don't stick at all. And yet I did follow the instructions, I put my iron in linen position and either they don't stick to the garment or they come off on the 1st wash! So I'm going to buy another batch of stickers. But I'm a bit disappointed and it's a waste of time (which right now, with an infant, is really precious)!
Marjorie Doublet
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Answer from Petit-Fernand
Hello Marjorie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Hello, I ordered two lunch boxes which are very functional and look good. But what bothers me about the price is that the picture is only glued on and not even good. It was also nowhere to be read that the picture is not printed. The delivery time was also quite long. It was supposed to be a gift, which simply did not arrive on time (and that with the shipping costs).
Chrisi209
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Answer from Petit-Fernand
How do you do? Thank you for your purchase at Esistmeins.de and your message. We are sorry that you are not satisfied. The quality of our products is very important to us and we do everything we can to constantly improve them. All orders are produced within 48 hours and sent by post with "Priority Service". As a rule, it takes 2 - 6 days, as the goods come from France. Sometimes the post office takes a little longer, but unfortunately we have no control over this. We have also already reduced the shipping costs by half. However, as these are items, the post office charges a minimum cost. Despite everything, we hope that you have fun with the lunch box and that your child also likes it and we will be happy to help you in the future. Mfg, Marylin
2
/5
★★☆☆☆
The thrrmocollant labels come off after one or two washes I'll have to buy some elsewhere
Clem75
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Answer from Petit-Fernand
Hello Clémentine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Not what I expected, I don't think the product will withstand several washes.
Jean François Briot
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Answer from Petit-Fernand
Hi Marie-Thérèse, Thank you for sharing your opinion, I'm sorry you're not satisfied with our labels, try them and give us your feedback after use 🙂 Good day, Melina
3
/5
★★★☆☆
I put that they were 2 different gifts and that's why they had to come separately, but it's ok thank you very much.
Neus Rovira Martinez
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Answer from Petit-Fernand
Thank you very much for sharing your opinion. Have a nice evening Melina
3
/5
★★★☆☆
Delivery too long
Sabrina
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Answer from Petit-Fernand
Hello Sabrina, Thank you for sharing your opinion. I'm sorry you weren't satisfied with the delivery, please feel free to give your opinion on the product itself. Good day, Melina
3
/5
★★★☆☆
Shipping does not match the advertising
Daniela R.
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Answer from Petit-Fernand
How do you do? Thank you for your purchase at Esistmeins.de! We send out the goods after 48 hours of production, as stated on our website. After that, the regular postal deadlines apply, over which we unfortunately have no influence. Sometimes it can take 2-3 days, but sometimes the post office takes a little longer. As a rule, however, our customers are supplied and satisfied quite quickly. If you have any further questions, please do not hesitate to contact our customer service. Mfg, Marylin
3
/5
★★★☆☆
The label is pretty and conforms to the order. On the other hand, it doesn't always stick well, I think it depends on the material... I haven't tested it in the wash yet, so I hope my daughter will come back with all her clothes when she gets back from skiing.
Diane
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Answer from Petit-Fernand
Hello Diane, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Bad service, I have called several times to claim the shipment and after many calls, a girl tells me that she will manage the refund and to date, I have not received anything. I will not buy again.
Marisa
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Answer from Petit-Fernand
Good afternoon Marisa, Thank you for sharing your review. I invite you to check again, because the refund was made on 01/13 on the card you had used to pay for your order. Have a nice evening, Melina
2
/5
★★☆☆☆
Look great but Half have been wasted as they have all come off on the 1st wash and was only on a 30degree wash, I left them 48 hours before they was worn
Laura D.
Answer from Petit-Fernand
Dear Laura, we're sorry to hear this. I'll send you an email right away, so you can send us the details and we will replace the labels. Talk to you soon. Sophie
3
/5
★★★☆☆
The items took long to come and there was way too much packaging. I would of preferred a slightly cheaper product for less packaging
Lydia
Answer from Petit-Fernand
Dear Lydia, thank you for shopping with us. Normally the packaging is just an envelope, sorry if you received anything else. Take care. Sophie
3
/5
★★★☆☆
The goods and the contact is top, but unfortunately the shipping takes much too long... that's a pity, because the processing goes ratzi fatzi and then it takes over a week that it arrives at the customer, although it is only put in an envelope...
Babbels
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Answer from Petit-Fernand
Hello and thank you for shopping at Esistmeins.de! We are pleased that you are satisfied with the goods and our customer service. The labels are sent in a normal envelope by post from France. As a rule, shipping takes 2 - 6 days, sometimes the post office takes a little longer, but unfortunately we are not involved. Mfg, Marylin
2
/5
★★☆☆☆
Disappointed!!! Yet this is not the first time I order. Usually I'm satisfied. This time, after the first wash at 30 degrees, the labels came off.
Émilie Olive
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Answer from Petit-Fernand
Hello Émilie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Very cute, however the pad arrived damaged by the glue from the envelope that contained it( the glue from the envelope had stuck to the pad and to open the envelope the cover of the pad tore). It was a gift so I was very sorry.
Elisa A.
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Answer from Petit-Fernand
Dear Elisa, we are sincerely sorry. If you contact me at customer service we will resend your order. Kind regards. Sophie
3
/5
★★★☆☆
The product itself is very good, it sticks well to the garment, however, the new versions are very difficult to remove from the plastic backing.
Isabelle
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Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion with us. We'll take it into account as we improve 🙂 Don't hesitate to give us a more positive rating if you are satisfied with the product itself. Good day, Melina
3
/5
★★★☆☆
The rendering is not the same as on the site.
Camille Pailler
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Answer from Petit-Fernand
Hello Camille, Thank you for sharing your opinion. Don't hesitate to tell us more, with photos, by contacting our after-sales service at [email protected] Good day, Melina
2
/5
★★☆☆☆
Disappointed because the labels peel off after the first wash... Yet satisfied because received very quickly and sticks easily ... too bad
Agathe Magnant
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Answer from Petit-Fernand
Hello Agathe, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
A little disappointment with the iron-on labels,they come off but after the excellent elucidation and meticulous explanation and of the 'application we solved it. Thank you
Massimo Q.
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Answer from Petit-Fernand
Dear Massimo, Thank you for your message. We are sorry for this inconvenience, which nevertheless remains abnormal. If they do not adhere perfectly, it is almost always due to one of the following conditions: -the fabric is not suitable (wool, fleece)-the iron is not hot enough-the setting time is too short-the pressure applied is too weak-the setting is done with steam (be careful, some irons emit it automatically). Do not hesitate to repeat the process: The iron must be strictly at 200°C and without steam. Take care to apply the protective paper between the iron and the label. Pressure should be applied evenly for 12 seconds, in this case up to 15 seconds. Once the protective paper cools, take it off, and as soon as the label becomes warm, press with your fingers at the places where it is most likely to come off, then the ends. When the application is done correctly, the label fuses completely with the fibers of the fabric, becoming one with it. Through the label you will feel the fibers of the fabric. I encourage you to go through the application process again, carefully following the instructions. If you have lost many labels, please contact me at customer service and we will send you new ones back at our expense. Should you experience any further problems, please do not hesitate to contact us. Sophie
3
/5
★★★☆☆
I had ordered the labels expecting to receive them on Saturday (order placed on Monday) in view of the times noted on the site but I obtained them on Monday .... after my son left for snow class...the labels are in line with my order, only a little disappointed not to have received them before.
Caroline J
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Answer from Petit-Fernand
Hello Caroline, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team