/10
★★★★★
based on 125989 reviews published
★★★★★
based on 125989 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The quality of the iron-on labels is not what I had before (very thin and peel off after a few minutes)...it's a shame...As for the shoe labels, I'm quite satisfied.
Jessica Ozier
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Answer from Petit-Fernand
Hello Jessica, Thank you for sharing your opinion. I'm sorry that your labels are coming off, please write to us at [email protected] if you would like to make a complaint. Good day, Melina
3
/5
★★★☆☆
Untracked shipment and no notice of shipment. great products
Elena
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Answer from Petit-Fernand
Dear Elena, I am sorry that you did not receive the email with the shipping notice and tracking number.... Maybe it started in the spams? Please don't hesitate to contact us if it happens again, we will give it to you. Kind regards, Sophie
2
/5
★★☆☆☆
Beautiful stickers but unfortunately some of them are now stuck in our washing machine even though we followed all the instructions.
Jana S.
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Answer from Petit-Fernand
Hello Mrs. Berlin ! Thank you for your purchase at esistmeins.de ! We are sorry that you had problems with the labels. The quality of our products is very important to us and this is not normal. We invite you to contact our customer service by e-mail at: [email protected] so that we can help you. Thank you very much ! With kind regards, Marylin
3
/5
★★★☆☆
Did not quite meet my expectations
Christiane D.
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Answer from Petit-Fernand
Good day ! Thank you for your order at esistmeins.de ! We regret that you were not completely satisfied with our products. The quality and design is very important to us and we regularly work on new ideas with our graphic designers to improve. We hope we can be of service to you in the future and will be happy to provide any information or answer any questions you may have. With kind regards, Marylin
3
/5
★★★☆☆
We took a pack (crèche) and we regret it, the labels are good but the quantities are badly proportioned. The sizes are badly explained. In short, we'll need a second order to get the whole thing.
Nicolas Rouland
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Answer from Petit-Fernand
Hello Sir, We're sorry you're not satisfied with our pack, but the different quantities of labels are indeed specified in the description of each pack. Good day, Melina
3
/5
★★★☆☆
Other Petit-Fernand products we've had are great, and one pack of the Christmas window stickers in this order worked really well. The houses, Santa and reindeer stickers are super and we had lots of fun with our son sticking them to the windows to make a Christmas scene. The other pack we ordered with trees, mountains, snowflakes and present shapes wasn't really cut cleanly so the larger shapes tore in a couple of places when peeling them off, despite being really careful. You can see on the backing that the stamp hasn't gone completely around the sticker shape cleanly. For £15 for 2 A4 pages of stickers I expected these to be top quality. I didn't mention to Petit Fernand after taking delivery as many of the second pack of stickers are OK, but it's a shame we won't be able to move or re-stick the larger ones from the pack that got torn. Overall these stickers are a lovely idea to brighten up windows and to create a Christmas scene with children. My advise is to check the stickers carefully after opening to make sure the shapes are fully cut out, especially before trying to peel them off.
Frederique S.
Answer from Petit-Fernand
Hello, We thank you a lot for buying with Petit-Fernand and thank you for your comment. We are sorry to hear that you had problems with one of the Christmas stickers. This should not happen and we apologize for the inconveniance. The quality of our products is very important to us as well as our custumor service. We invite you to contact us per e-mail to: [email protected] so we can help. We wish you a Merry Christmas ! Kindly, Marylin
3
/5
★★★☆☆
The gourd is pretty but perhaps a little heavy and bulky, difficult to handle. I had ordered another one elsewhere and this one is light, easy and classy.
Lolo
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Answer from Petit-Fernand
Hello Claudia, Thank you for sharing your opinion, I hope you find this gourd interesting despite your opinion. Good day, Melina
2
/5
★★☆☆☆
Still waiting for my order after order it 10 days later
Frederique
Answer from Petit-Fernand
Dear Frederique, thank you for your message. Your order has been shipped on Dec 3. Delivery takes 2 to 10 worked days. We're still in the normal delivery deadlines, don't worry it should be in your letterbox soon. If you still haven't received it by Dec 17 please send us an email at [email protected]. Take care! Sophie
2
/5
★★☆☆☆
First of all, as far as the 48-hour delivery is concerned, it's not true (I'm in Belgium), then the gourd itself is very pretty and looks solid, but it's already got marks as if I'd rubbed it hard after using it for a few days, even though I wash it with a sponge and soap. So it won't hold up over time, hence my 2 stars. I don't think it's good value for money. The drinking cap is very good.
Marie
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Answer from Petit-Fernand
Hi Marie, First of all, thank you for sharing your opinion. Don't hesitate to contact us again if the gourd gets damaged, at [email protected] Good day, Melina
2
/5
★★☆☆☆
Unfortunately, the label stickers do not stick to labels... They all came off after washing... Although the clothes were not worn for 3 days and not washed... I am disappointed... The 2nd order of stickers didn't even arrive... The iron-on labels hold up really well... Therefore a clear purchase recommendation...
Josi G.
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Answer from Petit-Fernand
Good day ! Thank you for your purchase at esistmeins.de ! We regret that there are problems with your delivery. This is rare, but unfortunately sometimes happens with the quantities we send out. The quality of our goods and our customer service is very important to us and we invite you to contact us by e-mail at [email protected] so that we can find a solution for you. We remain at your disposal. Thank you very much ! With kind regards, Marylin Lalo
3
/5
★★★☆☆
Unfortunately I never received my first order, but after contacting them I was assured that they would send me the order again. I am curious when it will arrive
Jenni S.
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Answer from Petit-Fernand
Hello Mrs. Schindele, thank you very much for your message! We regret that the 1st shipment did not arrive. Unfortunately, it sometimes happens that the post office loses something. Unfortunately, we have no influence on this. We hope that your goods will be with you soon 🙂 Mfg, Marylin
2
/5
★★☆☆☆
This is the 3rd time I've ordered labels - the labels are great and super useful, I keep recommending them! However, this time I also ordered a mug and ended up having to pay 22 Swiss francs to the post office to collect the package. If having a parcel larger than an envelope entails additional customs charges, this should be made very clear before finalizing the order, because if I had known the amount, I would never have ordered the most expensive mug in the history of my mugs? Thank you. Julia
Julia
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Answer from Petit-Fernand
Hello Julia, I'm sorry, but please email us directly at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Delivery time not respected Average quality/price ratio
Guest
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Answer from Petit-Fernand
Hello Amélie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
The label is super pretty but the quality isn't top-notch. It doesn't hold up very well on some garments.
Lehault Rachel
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Answer from Petit-Fernand
Hello Rachel, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Part of the labels, the ones on the upper right, did not have the perfect cut so when peeling them off they frayed.
Benedetta R.
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Answer from Petit-Fernand
Dear Benedetta, in such a case please do not hesitate to write to us at [email protected] for our help. See you soon. Sophie
3
/5
★★★☆☆
Some labels come off.
Den
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Answer from Petit-Fernand
Hi Brigitte, I'm sorry that some of your labels have come unstuck. Please send us an email at [email protected] with photos of the labels. See you soon, Melina
2
/5
★★☆☆☆
The product is very good and I would also like to order more however I only got half of the stickers sa clothes (I ordered 20 but only 10 arrived - 1 sheet instead of 2) - the sheets are not attached....and even if they were it would be possible to see why they are transparent and you could see the second sheet behind with the missing labels
Fabiana B.
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Answer from Petit-Fernand
Dear customer, we are sorry if labels are missing. You should know that often 2 sheets stick due to static electricity and look like 1. Please feel free to write to us at [email protected] for our help. See you soon. Sophie
3
/5
★★★☆☆
Nice design but on the small size for our windows, would suit a smaller window better. Also im not sure how easy these will be to reuse as my daughter tried to remove one and they just bend sadly they are not very flexible.
Norfolk M.
Answer from Petit-Fernand
Dear Norfolk, Thank you very much for your order with petit-fernand ! We are sorry to hear that you have not been happy with the Christmas stickers . The quality of our products is very important to us and we invite you to contact our customer service for help by e-mail to: [email protected] !Thank you very much! We wish you a happy Christmas ! Kindly, Marylin
3
/5
★★★☆☆
Arrived after more than 20 days
Stefania C.
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Answer from Petit-Fernand
Dear Stefania, but what a long time! Next time don't hesitate after ten days to contact us at customer service. Kind regards, Sophie
2
/5
★★☆☆☆
I find the prices absolutely exorbitant, the materials not of particularly high quality and the shipping time disproportionate and unfortunately also incomprehensible. All in all, not recommended.
Birgit M.
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Answer from Petit-Fernand
Good day ! Thank you for your purchase at esistmeins.de ! We are sorry that you are not satisfied with the product. The quality of our products is very important to us and we work regularly on our designs and products. The goods are sent after 48 hours of personalized production and then it takes 2 - 6 days by post. We do our best to satisfy our customers. If you have any further questions, please do not hesitate to contact our customer service ! With kind regards, Marylin Lalo
2
/5
★★☆☆☆
Unfortunately, the products I ordered did not meet my expectations and were defective. They were lunch boxes which were badly glued (lots of air bubbles and dirt inclusions). The work here was simply not done properly, which is a great shame.
Ulrike W.
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Answer from Petit-Fernand
Hello Mrs. Werner ! Thank you for your purchase at esistmeins.de ! We regret that there was a problem with your goods. The quality of our products is very important to us and this is not normal. Our customer service has contacted you to find a solution for you. We apologize for the inconvenience. It is rare, but unfortunately sometimes happens that our quality department overlooks errors in the quantities we ship. We hope that the solution we have proposed will work for you and remain at your disposal for further information. With kind regards, Marylin Lalo
3
/5
★★★☆☆
Point -: I waited 2 weeks to receive my labels. point +: The labels are of very good quality and the design is nice.
Carolina
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Answer from Petit-Fernand
Thank you Carolina for sharing your opinion!
2
/5
★★☆☆☆
Labels too long
Martine Etchegoin
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Answer from Petit-Fernand
Hello Martine, Thank you for sharing your opinion. Our label formats are well indicated on the site, with dimensions etc. Good day Melina
3
/5
★★★☆☆
Very pretty labels, but they come off after several washes - a shame. For shoes, on the other hand, the labels are great!
Laura
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Not as good as usual. Not all bags are the same
Paola Frassanito Colombu
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Answer from Petit-Fernand
Hello Paola, Thank you for sharing your opinion. I'm sorry you're not satisfied with our products, I invite you to write to us at [email protected] if you'd like to tell us more. Have a nice day, Melina
3
/5
★★★☆☆
The stickers themselves are very nice, but the mistake was to put them on the mailbox on a rainy day, when the mailbox was in the street. so some of the stickers are unusable, and the ones that come with drawings are even more so.
Cristina Medel Alguacil
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Answer from Petit-Fernand
Dear Cristina, I am sorry that you received some unusable labels, do not hesitate to contact our customer service at [email protected], we will make a commercial gesture. Have a nice evening, Melina
3
/5
★★★☆☆
Expensive in relation to other options
R.
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Answer from Petit-Fernand
Thank you for your feedback. We also have options for practical packs and sometimes we have discount codes Have a nice day, Melina.
2
/5
★★☆☆☆
I bought stickers with my son's name on them to put on his clothes. When I washed the clothes practically all of them fell off. A friend had recommended me these stickers because apparently they do not usually come off but in my case it has not been like that.
Susana
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Answer from Petit-Fernand
Dear Susana We are very sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina NB: The self-adhesive labels for clothing must be stuck on the brand or information label of the garment.
2
/5
★★☆☆☆
I chose the iron-on labels. If you follow their instructions, the label melts! So I adapted so that the labels would stick. I set the iron to minimum and just 5 seconds. Then bad surprise at the first wash, the labels come off. Really disappointed.
Guest
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Answer from Petit-Fernand
Hello Vanessa, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
It is the second time I buy, and the first order perfect, but this time the labels fall off. I have checked if the type of fabric is different but there are fabrics equal to the first q etiquete. And I add that the first labels that I stuck was on summer clothes that I washed more (because of sweat, ...) than this one that is winter.
Aránzazu Dalmau
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Answer from Petit-Fernand
Hello Aránzazu, I invite you to contact our customer service at [email protected] so we can find a solution. Have a nice evening, Melina