/10
★★★★★
based on 127157 reviews published
★★★★★
based on 127157 reviews published
Latest customer reviews
5
/5
★★★★★
Top fast and good quality
Dounia B
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3
/5
★★★☆☆
Delivery time said 48h and I got my order 10 days later....
Lorraine
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Answer from Petit-Fernand
Thank you very much, your feedback is very important and we take into account all these opinions to improve our service year after year. We are sorry that this experience was disappointing but know that we have set up express delivery, however our manufacturing times have always been 48h (and not 48h delivery) Hoping that you are satisfied with your order. Please do not hesitate to contact us at [email protected]. Good day, Alessio
1
/5
★☆☆☆☆
I placed my order on August 26 and I have not received it yet, it being already September 16.
Avelina Espinosa Moreno
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen
5
/5
★★★★★
Super easy to apply labels and fast delivery
Gwenaelle Gibard
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3
/5
★★★☆☆
Sadly this time I never received the order, I have contacted their customer services several times and never hear back! All I get are reminders to review so here is my review
Normally the products from Petite Ferdinand are so great, very good quality, I've literally not hard to replace the labels on school uniform until they grow out of that size! The labels arrive in a handy booklet so are never lost, they wash/iron perfectly. The lunch box and bottle I purchased last year were also great quality, I have also purchased these for my Grandma who is in a care home so also needs labels. I'm just really disappointed this time as the labels never arrived and they never responded to my emails regarding this.
Bells
Answer from Petit-Fernand
Good morning, I responded to your email on Friday 10th September, 2 minutes after you sent your email. I am sorry you didn't receive it. I will send you another one now. I hope you receive it this time! Xia
4
/5
★★★★☆
The truth is that it is the 3rd time I order with them and I have always been delighted, but for the last order I have suffered a significant delay in delivery beyond the beginning of the school year that has annoyed me a lot. I don't give them 3 stars because the other 2 times they have been perfect.
Julia P.
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5
/5
★★★★★
Delivery is fast. The labels are superb.
Marlin
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5
/5
★★★★★
Very good as usual service enthusiast wide choice really great and correct price. Don't change a thing
Elodie Hugot
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5
/5
★★★★★
Second year of buying petit Fernand. Beautiful design, long lasting Quality product. Won't have to look elsewhere for the school years to come.
Mamma
5
/5
★★★★★
Perfect as usual, I love it
Elodie
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4
/5
★★★★☆
Love the stickers, the delivery was just a bit slow.
Alexandra H.
4
/5
★★★★☆
Very good site, nice products, but delivery not fast enough. Finally, for parents accustomed to the site, it lacks novelty in design / models & colors.
Aurelie
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1
/5
★☆☆☆☆
Long waiting times and difficulty in tracking orders correctly
Mélanie Lahaut
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Answer from Petit-Fernand
We are sorry that there was a problem with your order. There may have been a problem with the post office. Please send an email to [email protected] with your order number, so that I can find a solution. Thank you in advance and sorry again for the inconvenience. Alessio
5
/5
★★★★★
Perfect. Quality. Delivered on time.
Patricia
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1
/5
★☆☆☆☆
Order never received
Bronya H.
Answer from Petit-Fernand
Hi I am sorry you haven't received your order. I will send you an email now. Xia
5
/5
★★★★★
The labels are super nice. It was not the first time I ordered. I am very satisfied. They stick easily. They also came with stickers on the summer theme and my baby loves them!!! THANK YOU!
Jenisushi
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4
/5
★★★★☆
The bottles are beautiful. They close very well, are easy to open and close, and don't leak. They're practical, not too heavy for the kids, who are delighted. I'm waiting to see over time if the inscriptions hold.
Caroline Vuillaume
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1
/5
★☆☆☆☆
Very long and I get no answer
Palermo Claudia
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Answer from Petit-Fernand
Hello, We're really sorry that there was a problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Thank you for your understanding. Have a nice day? Alessio
4
/5
★★★★☆
Very happy: practical and pretty. Small hitch, difficult to pick up.
Gwenaële Guinet
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5
/5
★★★★★
As requested.
Sf
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5
/5
★★★★★
Super label
Hayat
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5
/5
★★★★★
Beautiful iron-on labels.
R. W.
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5
/5
★★★★★
Perfect! Thank you
Louane
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5
/5
★★★★★
All OK. Very good
Carlos
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5
/5
★★★★★
Always great product! Every year a reconfirmation!
Eleonora
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1
/5
★☆☆☆☆
It's been 17 days since i received my order. calls and e-mails go unanswered. non-existent after-sales service. NEVER AGAIN!!!
Hp
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Answer from Petit-Fernand
Hello, We're very sorry about the disappointing experience with your order. If you have not already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Our apologies again. Have a nice day? Alessio
5
/5
★★★★★
Very good product, fast shipping.
Sarah Serhani
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5
/5
★★★★★
Easily accessible, practical site!
Valentine De Vuyst
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5
/5
★★★★★
As good and high quality as ever
Lp
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3
/5
★★★☆☆
Comfortable and very beautiful labels but the delivery time is too long.
Cristina
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Answer from Petit-Fernand
Dear customer, We thank you for purchasing from us, we are pleased. We are sorry for the delivery time We hope to have a way to regain your trust soon. Best regards ?, Alessio