/10
★★★★★
based on 126787 reviews published
★★★★★
based on 126787 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
When I receive the goude I'll be able to evaluate them, the lunch box is superb in any case.
Fanny Dinahet
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Answer from Petit-Fernand
Hi Fanny, Thank you for sharing your opinion, I'm sorry you didn't receive the water bottles, I'll have them sent back to you as soon as possible. Good day, Melina
3
/5
★★★☆☆
I didn't think the square self-adhesive labels were so small and very stiff self-adhesive label material and ordered on Thursday received on Wednesday.
Chloé
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Answer from Petit-Fernand
Hello Chloé, Thank you for sharing your opinion, indeed the measurements of our labels are indicated on our website. Good day, Melina
3
/5
★★★☆☆
It doesn't stick to any object or fabric. Too bad
Lison Morard
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Answer from Petit-Fernand
Hi Lison, I'm sorry your labels have come off, please contact us at [email protected] so we can find a solution 🙂 Good day, Melina
3
/5
★★★☆☆
Long delays in delivery
Javier Martín Hernández
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
Received very quickly and the labels are really pretty, but I find that the iron-on labels don't stick very well. They come off far too quickly. I'm a bit sorry, next time I'll get stickers and give it a try. And as for the shoe labels, they didn't stick.
Coraline Coussot
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Answer from Petit-Fernand
Hi Coraline, I'm sorry your labels have come off, please contact us at [email protected] so we can find a solution 🙂 Good day, Melina
3
/5
★★★☆☆
Cap a little difficult to close for being a product dedicated to children.
Valentina
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Answer from Petit-Fernand
Dear Valentina, Thank you for your message. We are sorry that the cap is hard, it is not normal. Please contact me at [email protected] and we will do the necessary. Kind regards, Sophie
2
/5
★★☆☆☆
I ordered several labels for two children; for clothes, objects, shoes. They had always arrived separately, which made it easier for each one to have their own things, but this time they were all together, badly stapled and interleaved. A chaos
Nuria V.
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Answer from Petit-Fernand
Dear Nuria, Thank you for choosing Petit-Fernand and for sharing your opinion. Do not hesitate to contact us at [email protected], we will offer you a commercial gesture. See you soon, Melina
3
/5
★★★☆☆
Orders take a little while to arrive...
Gemma María Hermosilla Yebra
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
After 2 weeks of waiting I received the wrong order...
Fiona
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Answer from Petit-Fernand
Hello Fiona, Thank you for sharing your opinion. I'm sorry, we sent you back the right order, it went back on Monday. We apologize for the inconvenience. Good day, Melina
3
/5
★★★☆☆
Delivery times too long. Positive quick and detailed feedback from customer service
Judith P.
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Answer from Petit-Fernand
Hello and thank you for shopping at esistmeins.de! We are pleased that you are satisfied with our customer service and thank you for your kind comment. We are sorry that you found the delivery a little long. We send the goods out in 48 hours and then it only takes a few days by post. Sometimes the post can take a little longer, unfortunately we have no control over this. We do our best to satisfy our customers. Mfg, Marylin
2
/5
★★☆☆☆
Self-adhesive labels too long to fit on small labels. No choice but to put them on the fabric. I'm afraid of the 1st wash...
Monique Demassey
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Answer from Petit-Fernand
Hello Monique, Thank you for sharing your opinion! Please note that, as indicated on our website, garment stickers are to be stuck on garment labels and not directly on the fabric, otherwise they won't hold up in the wash. The measurements of the labels are indicated on our website and on the label booklet. Good day, Melina
3
/5
★★★☆☆
Delivery time a little too long.
Emanuele
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Answer from Petit-Fernand
Dear Emanuel, We are sorry that the postal services took so long to deliver. It is usually 2 to 6 working days. Kind regards, Sophie
2
/5
★★☆☆☆
Clearly disappointed by the performance of the water bottle I ordered for my son. While aesthetically very attractive, it's impractical and unsuitable for use by a small child. It's heavy, and opens and closes in a way that's already too advanced for him to use on his own. A pity.
Emelyn Cruz
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Answer from Petit-Fernand
Hello Emelyn, First of all, thank you for choosing C-MonEtiquette. I'm sorry you're not satisfied with our products, especially the gourd. Please don't hesitate to let us know by email at [email protected] if you'd like the stopper replaced, for example. Good day, Melina
2
/5
★★☆☆☆
I have not yet received
Marta GarcÍa Cabezas
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Answer from Petit-Fernand
Dear Marta, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
I think it is a very good product in terms of quality, beautiful graphics ,only flaw the cap, I do not know if the problem is only mine because the product is defective or if they are all like that,but it is very difficult to close, you need the strength of an adult, a child can not !
Anna
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Answer from Petit-Fernand
Dear Anna, Thank you for your message. We are sorry that the cap is hard, it is not normal. Please contact me at [email protected] and we will do the necessary. Kind regards, Sophie
3
/5
★★★☆☆
Totally cute and beautiful labels. Fast shipping and great website. Unfortunately came off the first time I washed them (iron-on) .but will try again...I haven't tried the iron-on labels yet.
Vanessa F.
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Answer from Petit-Fernand
Hello and thank you for your purchase at esistmeins.de ! We are sorry that you had a problem with the labels. This is very unusual. As the quality of our products is very important to us, we kindly ask you to contact our customer service by e-mail at: [email protected] so that we can help you. Mfg, Marylin
3
/5
★★★☆☆
Long delivery times
Am
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Answer from Petit-Fernand
Hi Myriam, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Nice labels a little big for what I needed however done well
Linda P.
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Answer from Petit-Fernand
Thank you Linda!!! Think about trying the other sizes, there are 5. Sincerely, Sophie
3
/5
★★★☆☆
I bought a gourd. Very nice finish, beautiful colors. The stopper can be hard to use for a young child (difficult to open, and complicated closing/opening system for a 3-year-old) but the gourd doesn't leak, reliable system. After barely a week of use, it was cracked. I contacted customer service, who weren't very reactive (over a week to have innovated the first return), but very understanding, and we agreed to replace the gourd.
Guest
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Answer from Petit-Fernand
Hello Elodie, Thank you for sharing your opinion! I'm sorry you received a delayed reply, we did send you back the gourd as a replacement. Have a nice day, Melina
3
/5
★★★☆☆
Good quality and beautiful presentation. Too bad my order was incomplete and I had to send an email to get the rest. But the reactivity is to be noted because the rest was sent back to me quickly.
Arnaud Crapet
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Answer from Petit-Fernand
Hello Arnaud, Thank you for sharing your opinion! We're sorry you received an incomplete order at first, but we've tried to make up for it as quickly as possible. Have a nice day, Melina
3
/5
★★★☆☆
Labels are less resistant than in previous years
Karine Deriaud
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Answer from Petit-Fernand
Hi Karine, Thank you for sharing your opinion, please don't hesitate to contact our Customer Service at [email protected] if you need any further assistance. Good day, Melina
3
/5
★★★☆☆
Delivery time too long. Product meets expectations.
Lea
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Answer from Petit-Fernand
Dear Lea, We are sorry that the postal services took so long to deliver. It is usually 2 to 6 working days. Kind regards, Sophie
3
/5
★★★☆☆
Delivery time a little long but exceptional product
Graziana C.
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Answer from Petit-Fernand
Dear Graziana, Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are indicated on our website at https://www.petit-fernand.it/domande-risposte-prodotti Should the wait extend beyond 10 working days, please do not hesitate to write to us and together we will find a solution. Good day, Gloria
3
/5
★★★☆☆
The hotmelt labels have all peeled off, I have tried two different plates...the rest is fine, nothing else.
Nuria Mmm
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Answer from Petit-Fernand
Dear Nuria We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
I like the stickers very much but they do not stick well, every now and then I have to be squeezing it because they peel off, the quality is very bad for my taste.
Rossana González Aguilar
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Answer from Petit-Fernand
Dear Rossana We are very sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
Disappointed because they don't stand up to machine washing. If I had known I would have taken the iron-on ones?
Noemie Mille
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Answer from Petit-Fernand
Hello Noémie, Thank you for sharing your opinion. I'm sorry, I've replied to your message. Good day, Melina
2
/5
★★☆☆☆
Iron-on labels are no problem. But adhesive labels don't stick. Very annoying.
Mayra Briault
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Answer from Petit-Fernand
Hello Mayra, Thank you for sharing your opinion. I'm sorry that your self-adhesive labels are coming off. Please write to us at [email protected] so that we can find a solution. See you soon, Melina
2
/5
★★☆☆☆
The bottles are good but the cap is not practical for young children (mine are 4 and 5 years old) and the boxes are too heavy and one of the boxes arrived damaged I was very disappointed ... I do not recommend these products especially for the quality / price!
Mymy
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Answer from Petit-Fernand
Hello Myriam, Thank you for choosing C-MonEtiquette and sharing your opinion! I'm sorry you're not satisfied with our products, if you wish to make a complaint you can do so at [email protected] Good day, Melina
3
/5
★★★☆☆
Wash-off label
Catherine Gotte
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Answer from Petit-Fernand
Hello Catherine, Thank you for sharing your opinion. I'm sorry that your labels are coming off, it's not normal, I invite you to write to us at [email protected] so that we can find a solution 🙂 See you soon, Melina
2
/5
★★☆☆☆
The first order I placed was quick, now I have placed a second order almost a month ago and it has not arrived, and customer service tells me to wait a few more days. I have also noticed that some of the adhesive clothing labels from that first order are starting to peel off a bit. I think this is where my orders will end.
Mercedes.
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Answer from Petit-Fernand
Dear Mercedes, Thank you for sharing your review. I am sorry that you did not receive your order, I invite you to contact our customer service at [email protected] Have a nice day, Melina