/10
★★★★★
based on 127124 reviews published
★★★★★
based on 127124 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I did not receive any orders. Poor is also too much of a grade
Maria
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Answer from Petit-Fernand
Dear customer, Thank you for taking the time to write a review. We are sorry for the unpleasant experience you had with us. Please accept our deepest apologies. Best regards ?, Alessio
5
/5
★★★★★
Beautiful, reliable, fast delivery and durable. They work well on fabrics as well as all other materials. I recommend them.
Nicola
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1
/5
★☆☆☆☆
I placed an order a month ago and it has not arrived, supposedly they would place another order without charging me. I haven't heard anything about it either. There is no tracking number or anything to know how the order is going.
Mariana
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order was resent free of charge according to your request. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen
5
/5
★★★★★
Satisfied with the labels I ordered. They stick perfectly to school materials. Excellent value for money.
Maria M.
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1
/5
★☆☆☆☆
I still have not received my order that I placed three weeks ago. I send emails and I get no response. They only resend me generic messages without answering me concretely to my claim. If it is impossible for my order to arrive, they will reimburse my money.
Carmen Benjumea
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order was resent free of charge according to your request. Please, if you have not yet received it considering the dates, we kindly ask you to contact us, if you have not already done so, at [email protected] ! Have a nice day, Maialen
5
/5
★★★★★
Everything was great. Gladly again.
Piotr
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1
/5
★☆☆☆☆
Labels not arrived.
Giovanni A.
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Answer from Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
5
/5
★★★★★
Very satisfied! Great quality and very fast delivery. THANK YOU!
Aina K.
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1
/5
★☆☆☆☆
Despite having received an apology email through this channel following review, order of August 5, I still have not had any contact,despite having sent them 3 contact request emails as well. I am very sorry and although I have been fine in the past, I think the contact mode should change and is very bad.
Daniela C.
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Answer from Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
5
/5
★★★★★
Top-notch customer service, very responsive and attentive.
Elodie Desille
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5
/5
★★★★★
Great labels!!! There are so many that we will use them again next year.
Melina
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5
/5
★★★★★
All perfect!!! The labels are very nice and adhere well, I tried both the adhesive ones for items and the thermo-adhesive ones for clothes. They arrived quickly.
Francesca
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5
/5
★★★★★
I purchased adhesive and thermoadhesive labels for the second time. I am very satisfied with the product. The thermoadhesive labels hold up well to machine washing. Recommended.
Serena
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5
/5
★★★★★
Order received very quickly. My kids loved the little wooden novelty. I'm as satisfied as ever.
Stéphanie Brahimi
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5
/5
★★★★★
Fast shipping
Luisa
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5
/5
★★★★★
Excellent... never disappointed, bravo and thank you for the fast delivery.
Amel
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5
/5
★★★★★
Fast delivery!
Laura
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5
/5
★★★★★
Super nice name labels no matter what for, top class.
Sarah
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4
/5
★★★★☆
The stickers are very nice, but it's not so easy to get them off the foil and I think the stickers are much too big for the pens.
Stefanie
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3
/5
★★★☆☆
Disappointed with the clothing labels on this one, first wash and they're gone...
Lalie
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Answer from Petit-Fernand
Hello Lalie, We're very sorry to hear about the problem with your labels. I can confirm that they should be perfectly resistant to washing and drying. If this is not the case, it's not normal. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can suggest a solution. Have a nice day. Sophie
5
/5
★★★★★
Quick and easy, nothing to complain about, just enjoy.
Mathilde Baudry
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5
/5
★★★★★
I have already ordered the second time. First the one for ironing and now for gluing. Great quality for both and absolutely recommendable. Top price performance, fast shipping. I will definitely be ordering more often.
Nadine G.
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5
/5
★★★★★
Very good. I'm very happy.
Nadejda Crisciuc
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5
/5
★★★★★
Excellent as usual !!!!!
Sophia
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5
/5
★★★★★
A personalized after-sales service that really listens, never seen before.
Audrey Regnier
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5
/5
★★★★★
Very practical labels, great choice of colors and patterns, and received quickly too! I can't recommend them enough!
Claire Ayala
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5
/5
★★★★★
Muy profesional. Perfecto
Mercedes
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1
/5
★☆☆☆☆
I ordered on August 28, it's September 14 and I haven't received anything. I had to label for the start of school everything otherwise. An order of 82 euros. Unacceptable.
Valentina G.
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Answer from Petit-Fernand
Good morning Valentina, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
1
/5
★☆☆☆☆
Order never arrived... What a disappointment...
Federica
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Answer from Petit-Fernand
Good morning, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
5
/5
★★★★★
Every year now for 6 years I have relied on Petit Fernand. Only once have some stickers been found to be defective and immediately replaced. I will continue with my orders for sure
Monica
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