/10
★★★★★
based on 125986 reviews published
★★★★★
based on 125986 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
You are missing some products such as ribbons for clothes. With the name. Everything else perfect
Inmaculada Alvarez
Translated review
Answer from Petit-Fernand
Dear Inmaculada, Thank you for sharing your opinion! Have a nice day, Melina
2
/5
★★☆☆☆
Easy order entry and availability of options. Untraceable priority mail shipping and not received within 20 days of shipping confirmation, in area well covered by Post Office.
Olga B.
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Answer from Petit-Fernand
Dear Olga, Thank you for choosing Petit-Fernand! Our shipping times include 48h business hours for manufacturing plus 2 to 10 business days for delivery. Please do not hesitate to contact us if the delivery time extends beyond these timelines. For now, the tracking number is only available for items, but we remain at your disposal through customer service to always find a personalized solution to any problem. Good day, Gloria
3
/5
★★★☆☆
The bottle itself and the printing are very good: the bottle looks sturdy and the printing came with the colors as seen in the design choice. However the stopper is very short-lived, specifically the stopper cap (in fact, it lasted me one day): the hitch holding it to the stopper broke. I think that for what it costs, either the bottle as a whole or the cap separately, it should be more durable, especially when it is a product for children.
Ana Esther
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Answer from Petit-Fernand
Good afternoon Pedro José, Thank you very much for shopping with Petit Fernand and sharing your feedback. I am sorry that the bottle cap was broken, I invite you to contact us at [email protected] if you would like to make a claim. Have a nice day, Melina
3
/5
★★★☆☆
The labels arrived too late
Fabienne De Rycke
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Answer from Petit-Fernand
Hi Fabienne, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Clothes labels are being lifted Wash after wash, shoes and objects so far so good
Celina Isabela Lopes Santos
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Answer from Petit-Fernand
Hello Celina, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Good morning I like it but I would like to know how to buy in quantity.
Alejandra Flores Zabala
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Answer from Petit-Fernand
Good afternoon Alejandra, If you have any questions about our products and orders, I invite you to contact our customer service at [email protected] Have a nice day, Melina
2
/5
★★☆☆☆
I purchased the labels for changing my daughter's kindergarten clothes but on the first wash they partially came off. i am not satisfied with the item, too bad because aesthetically they are very pretty.
Nex28
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. I invite you to write to [email protected], indicating your order number and attaching photos of the labels coming off. Have a nice day, Elena P.S. Garment stickers are to be pasted on the wash labels or the brand labels of the garment itself, not directly on the fabric.
3
/5
★★★☆☆
Good quality product, fun, easy to use. Everything is perfect apart from the fact that they are sometimes difficult to contact and Lens shipping times are long (almost a week) ..... in short, a good product but sales service needs to be improved.
Beaussier
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Answer from Petit-Fernand
Hello Sandrine, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Nice label, the child can choose the color and the little drawing. Nice presentation in the booklet, paper for application supplied and the little extra, the stickers. Labels applied for a green class, clothes worn once and already some of the labels fit... had to re-identify with new labels for the following week. I don't know if I'd recommend this site to others.
Perrine Lismor
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Answer from Petit-Fernand
Hello Perrine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Nothing to say about the product and the quality. I've always been delivered within 3-4 days and this time, for once it was urgent, I received the labels too late (1 week to be delivered). Maybe the problem isn't with you, but with the post office, which is in charge of distribution... I know it's not easy for them at the moment. But I repeat, I am very satisfied with your products.
Virginie Matagne
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Answer from Petit-Fernand
Hi Virginie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Very satisfied with the result. The label is pretty, the illustration is a good representation of my baby, the colors are soft enough and the quality seems to hold up after 2/3 washes, to be seen over time. The only drawback is that ironing is not compatible on some materials (I had a bad experience with a bib that burned...).
Jennifer Lamain
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Answer from Petit-Fernand
Hello Jennifer, Thank you for choosing C-MonEtiquette! Iron-on labels are to be ironed on at 200°C, so don't use them on garments/fabrics that can't stand ironing or heat. Have a nice day, Melina
2
/5
★★☆☆☆
The labels are nice, the addition of nice stickers as well...too bad that if the plain paper envelope used for shipping on the way meets the rain, it arrives a bit all wet and even something ruined. I think the packaging of the shipping product should be reviewed to avoid surprises....
Angelica
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Answer from Petit-Fernand
Dear Angelica, thank you for your feedback! We are really sorry about the damaged labels, I know you are already in contact with my colleague to resolve the issue. From our side we prefer paper packaging that can be recycled, to reduce plastic consumption. We remain at your disposal, cordially Elena
3
/5
★★★☆☆
My order arrived after about a month due to shipping problems. I must say, however, I was satisfied with the quality of the product.
Maria C.
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Answer from Petit-Fernand
Dear Mary, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
2
/5
★★☆☆☆
Some of the self-adhesive labels have not been pre-cut.
Xxx
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Answer from Petit-Fernand
Hello Ariane, Thank you for sharing your opinion. As indicated in response to your email, we have remanufactured and returned the self-adhesive labels that were not precut. Good day, Melina
3
/5
★★★☆☆
I am super satisfied. Fast delivery and excellent quality, I am very satisfied and can only recommend it to others. I've already bought a lot of things there and I'm not looking for any clothes or shoes in the nursery now.
Tobangela
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Answer from Petit-Fernand
Hello, thank you very much for your nice comment -:) We are glad that you like your product, but why only 3 stars? Don't we deserve one or two more ?-:) Thank you anyway and thank you for trusting esistmeins.de ! Mfg, Marylin
3
/5
★★★☆☆
Practical, but doesn't wash well and comes unstuck.
Nelly Adjanohoun
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Answer from Petit-Fernand
Hello Nelly, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Labels too expensive
Madame Laetitia Philippe Vuillaume
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Answer from Petit-Fernand
Thank you for sharing your opinion of our products. We're sorry you think our products are too expensive, but we regularly offer special offers and practical packs at attractive prices. Good day, Melina
3
/5
★★★☆☆
Very poor value for money
Madame Laetitia Philippe Vuillaume
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Answer from Petit-Fernand
Hello Laetitia, Thank you for sharing your opinion! Our products are of the highest quality, so don't hesitate to subscribe to our newsletters to keep up to date with the latest promotions we regularly offer. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Overpriced compare to some other similar products on the market and the stickers doesn't stick that well. One came off just after washing it once. (I have followed the instructions on how to use it). I wouldn't buy these again.
Emese B.
Answer from Petit-Fernand
Dear Emese, Thank you for choosing Petit-Fernand! I am sorry that the labels do not stick properly, it is not normal. I invite you to contact us via email at [email protected], indicating your order number and attaching photos of the labels that come off. Best regards, Elena P.S. The stick-on clothing labels are meant to be glued on the washing or brand labels, not directly on the fabric.
3
/5
★★★☆☆
Isothermal water bottle with a very nice design, but it's heavy considering the material and the dents in the aluminum for children don't really seem appropriate 🙁 after a week of use it's already all dented, too bad.
Cora
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Answer from Petit-Fernand
Hello Sawssen, Thank you for sharing your opinion. I invite you to write to us at [email protected] if you wish to make a complaint about this product. Good day, Melina
2
/5
★★☆☆☆
Very disappointed
Juliette
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Answer from Petit-Fernand
Hello Juliette, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The labels are really great. On the other hand, the bottles are very fragile: the stopper breaks easily and the personalized design comes off quickly.
Christelle Weiss
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Answer from Petit-Fernand
Hello Christelle, Thank you for sharing your opinion of our products. I'm sorry your stopper broke, please send us a photo of the faulty bottle to [email protected] Good day, Melina
3
/5
★★★☆☆
I'm very happy with my purchase, but I'm sorry to say that a sheet of shoe labels is missing - a printing problem, perhaps?
François Frederic Buquet Isabelle
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Answer from Petit-Fernand
Hello François Frederic, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your full order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I bought self-adhesive labels for my daughter and unfortunately they don't wash out.
Alice
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Answer from Petit-Fernand
Hello Alice, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team ? Please note: garment stickers are to be affixed to the garment's care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
I didn't like the labels, I don't know how much they cost but there are pieces of clothing that don't have large labels so you have to put them on the clothing and it says they come off if they are directly on the garment.
Elisabet Sanchez Ruiz
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an e-mail to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
2
/5
★★☆☆☆
Nice label. Mes does not fit after washing disappointed
Léa
Translated review
Answer from Petit-Fernand
Hello Léa, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels received are not identical to the order (small unicorn logo missing).
Laetitia Barros
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Answer from Petit-Fernand
Hello Laetitia, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
Very good quality products. Delivery time not respected. Unreachable by phone. Only automatic replies to email requests.
Tom B.
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Answer from Petit-Fernand
Hello Tom, I'm sorry that our after-sales service did not meet your expectations. We are committed to providing our customers with the best possible support. Please do not hesitate to contact us at [email protected] if you have a complaint. Good day Elena
2
/5
★★☆☆☆
We ordered 2 water bottles for the children. One arrived with a broken cap in the packaging. And the other had its cap broken the following week without any obvious shock... fragile then...
Alice Brunet-moret
Translated review
Answer from Petit-Fernand
Hello Alice, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
They came quickly and were amazingly pretty but after two washes they have come off - followed the instructions went to the website to be told they don't stick directly to the clothes ..... their promo videos show them ironing them directly onto clothes so very annoyed at their misleading advertising £28 wasted
Charlotte
Answer from Petit-Fernand
Dear Charlotte, Thank you for choosing Petit-Fernand! I am sorry that the labels do not stick properly, it is not normal. I invite you to contact us via email at [email protected], indicating your order number and attaching photos of the labels that come off. Best regards, Elena P.S. The stick-on clothing labels are meant to be glued on the washing or brand labels, not directly on the fabric.