9.1/10
★★★★★
based on 137592 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Toilet bag looks more like a pencil case, it is not waterproof lined at all. Name labels I would recommend.

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Fiona C.
Answer from Petit-Fernand
Dear Fiona, Thank you very much for buying with petit-fernand.co.uk ! We are sorry you are not happy with our products. We try to do our best in design. But we do appreciate the fact you seems to like our labels ! -:) Do not hesitate to contact us next time you shop with petit-fernand.co.uk !
2 /5
★★☆☆☆

When I placed my order, I didn't see any mention of the fact that self-adhesive clothing labels only stick on the labels and not on the fabric. Since I cut off all the labels when I bought my baby's clothes, I lost 20 orders for nothing... very disappointed

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Sandra
Translated review
Answer from Petit-Fernand
Hello Sandra, Thank you for choosing C-MonEtiquette and for sharing your opinion! Indeed, it is specified on our website and in the user guide that self-adhesive labels for garments are to be stuck on the care or brand labels of the garments and not directly on the fabric. Have a nice day, Melina
3 /5
★★★☆☆

Quality cup and water bottle, although I was not given the cup pouch that was promised. Very bad experience with the pouch, really poor quality.

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Ludovico G.
Translated review
Answer from Petit-Fernand
Dear Ludovico, Thank you for your message and appreciation for your products. Should you have received an incomplete order, please email our customer service department at [email protected]. Regarding the pencil case, we are really sorry that you found the quality to be poor, as stated on our website, these are not plastic pencil cases, but organic cotton, for an environmentally sustainable school supply choice. Kind regards, Elena
3 /5
★★★☆☆

More than 13 days and I have not received it

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Mar Galera Jofre
Translated review
Answer from Petit-Fernand
Dear Mar, Thank you for your message. I am sorry that you have not received your labels yet. I invite you to write me at [email protected] to see what could have happened with your order. Best regards, Maria.
3 /5
★★★☆☆

Very pretty labels but a little big I had to cut one to be able to stick it on scissors I had taken them for supplies and I find that a little smaller would be better.

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Emilie Boulfaïd
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for your message. I've just checked your order and indeed you've chosen 1-line self-adhesive labels. We also offer labels in mini format. Have a nice day, Melina
3 /5
★★★☆☆

Unfortunately the print is not good ? 2 out of 3 pages are rather bad! If it had been checked again before sending, then this would certainly not have happened!

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Sandra A.
Translated review
Answer from Petit-Fernand
Hello, we regret that you had a problem with the labels and ask you to contact our customer service. Mfg, Marylin
3 /5
★★★☆☆

The labels are very nice, but the order is badly detailed, I apparently didn't understand the quantity corresponding to the price... It was a surprise when I received it, so I was disappointed by the lack of precision on the site. Nevertheless, I'll be ordering again.

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Kelya Gayla
Translated review
Answer from Petit-Fernand
Hi Kelya, thanks for sharing your opinion! All quantities are listed on our website (it's 3 the 30 labels), we also have different convenient pack options. Have a nice day, Melina
3 /5
★★★☆☆

Average , paid for delivery in 48 h and it arrived in 6 days??????

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Severine Arnoux
Translated review
Answer from Petit-Fernand
Hello Séverine, Thank you for sharing your opinion! It's not about the delivery but about the manufacturing in 48h Good day, Melina
3 /5
★★★☆☆

Satisfied with the pattern and color, but not with the size (too big).

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Alexandra Piveteau
Translated review
Answer from Petit-Fernand
Hello Alexandra, Thank you for sharing your opinion! We do indeed offer different sizes of labels, depending on our customers' needs. Sizes are indicated on our website. Good day, Melina
3 /5
★★★☆☆

The stickers are great but the iron on labels fall off:-(

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Mila V.
Answer from Petit-Fernand
Dear Mila, I'm really sorry to hear that. It is unusual as iron-ons are supposed to be permanent... There must have been a problem with the application. I can help you if you contact me at [email protected] Sophie
2 /5
★★☆☆☆

The first impression of the homepage is promising: everything is very clear and there are many design options for creating the labels. Unfortunately, it is not immediately obvious that it is not a German company. We waited 10 days for delivery and found out by phone that it was from France. The labels are ok, but not high quality. First and last time for us.

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Franziska B.
Translated review
Answer from Petit-Fernand
Hello Mrs. Brandt, thank you very much for your purchase at esistmeins.de ! We are sorry that you are not satisfied that the goods come from France and hope you like the labels. Mfg, Marylin
2 /5
★★☆☆☆

I made a mistake when ordering. I emailed and never got a reply. Terrible service

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Ilhem Bouamama
Translated review
Answer from Petit-Fernand
Hello Ilhem, After checking, we are not aware of your message. Perhaps you sent it via the contact form? Please contact us by email at [email protected] See you soon, Melina
3 /5
★★★☆☆

I'm very happy with the compartment lunch box! And the labels I ordered recently are perfect! On the other hand, the personalization on the fruit box looks like it wasn't finished properly, it looks like there wasn't enough ink.... It's a pity that the print quality from one item to another is so great... I don't know if I've come across the wrong batch... I recommend the site! Except for the fruit boxes!

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Julie Vs
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Answer from Petit-Fernand
Hi Julie, Please send us a photo of your lunchbox to [email protected] with the corresponding order number so that we can see what might have happened! See you soon, Melina
3 /5
★★★☆☆

The labels are good but the toiletry bag the text is written too small paraport a la trouce. I'm waiting for the gourd and the lungbox to see...

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Patrac
Translated review
Answer from Petit-Fernand
Hi Julie, Thank you for sharing your opinion about our products!
2 /5
★★☆☆☆

Problems with order arrival

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Noelia Suarez Jorge
Translated review
Answer from Petit-Fernand
Dear Noelia, Thank you for your message, did you receive your order? If you have not received it, I invite you to write me at [email protected] to see what happened. Best regards, Maria.
3 /5
★★★☆☆

Very pleased with the design and colors, but disappointed because the background patterns don't hold. At least on the shoe labels. Half a day at the market got the better of the background pattern. A pity. However, the name inscription has not moved.

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Marie-hélène Salembien
Translated review
Answer from Petit-Fernand
Hello Marie-Hélène, Thank you for sharing your opinion! I'm sorry you're not satisfied with our products. Good day, Melina
2 /5
★★☆☆☆

No reply to my message explaining my disappointment at receiving my order because the coral shade of the labels is different from my order from last year and much greyer/terner. Do you think you can finally answer me?

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Chardin
Translated review
Answer from Petit-Fernand
Hello Marie, Thank you for ordering from C-MonEtiquette! I invite you to write to us at [email protected] if you wish to make a complaint. See you soon, Melina
3 /5
★★★☆☆

Very good browsing experience on the site. Delivery time much longer than claimed.

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Vanessa Carpriau
Translated review
Answer from Petit-Fernand
Thank you Vanessa for ordering from C-MonEtiquette!
2 /5
★★☆☆☆

The quality of the labels is great. I have not been very happy, because, it gave me failure to send it, and I requested twice, the same, because I appeared failure in the application, I thought, q had not been requested and I asked for it, again.

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Rebeca Guanter Gracia
Translated review
Answer from Petit-Fernand
Dear Rebeca, Thank you for your message. I am sorry for what happened when ordering. I invite you to contact me at [email protected] to see how we can help you. Best regards, Maria.
3 /5
★★★☆☆

A little fragile.

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Marnie Essono Ondo
Translated review
Answer from Petit-Fernand
Hello Marnie, First of all, thank you for choosing C-MonEtiquette! You've ordered self-adhesive labels, to stick on school supplies or any other object with a smooth surface. Please don't hesitate to contact us at [email protected] if you'd like more information about our products. Good day, Melina
2 /5
★★☆☆☆

Ordered on 9.8.19 and still not arrived today (20.8.) Very annoying and hope for delivery. :/

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Guest
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We invite you to contact our customer service by mail: [email protected] so that we can help you. Mfg, Marylin
3 /5
★★★☆☆

The labels are really large enough to fit pens.

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Aurelie
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for sharing your opinion! Indeed, we have mini labels especially for pens. Have a nice day, Melina
3 /5
★★★☆☆

The package still hasn't arrived to me. i sent a complaint already but still nothing. I am correcting the review as they finally sent the goods back to me and it arrived on time. I don't know grade five just for the wait time.

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Maria C.
Translated review
Answer from Petit-Fernand
Dear customer, please contact us at our customer service department [email protected]. Kind regards, Elena
3 /5
★★★☆☆

I received the labels more than a week later when you had said 48 hours, so my child went to camp without them.

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Sabrina Khajjou
Translated review
Answer from Petit-Fernand
Hello Sabrina, Thank you for ordering from C-MonEtiquette! The 48 hours are for manufacturing, not delivery. Have a nice day, Melina
3 /5
★★★☆☆

Not bad but can be improved

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Mariela Flores Gomez
Translated review
Answer from Petit-Fernand
Dear Mariela, Thank you very much for your message. I am sorry that you were not completely satisfied with our products. I invite you to contact me at [email protected] with your suggestions or observations to take them into account. Best regards, Maria.
3 /5
★★★☆☆

Unfortunately waited a very long time for the goods

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Mima
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We invite you to contact our customer service by mail: [email protected] so that we can help you. Mfg, Marylin
2 /5
★★☆☆☆

Order not received 2 stars because I placed my order on 06/08. On 07/08 I was informed by e-mail that it had been dispatched........ My children left for camp on 16/08 and I still hadn't received my self-adhesive labels. I had to buy iron-on labels in a shop and pay again! When I called I was told that I had to be patient as my order would arrive ........10 days by post for Bordeaux - Paris! Disappointed with my purchase.

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Hm
Translated review
Answer from Petit-Fernand
Hello Hanan, Thank you for sharing your opinion! I'm sorry you're not happy with our delivery times, we're doing everything we can to reduce them. Good day, Melina
2 /5
★★☆☆☆

Your site no longer works on my computer, although I am on google chrome, I had to move to a digital space to place my order. The rest is fine.

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Valérie Delabranche
Translated review
Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion! Our site does indeed work on Mozilla Firefox and Google Chrome, but not on Internet Explorer. Have a nice day, Melina
2 /5
★★☆☆☆

I have not received my order placed on August 1st.

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Mercedes Suarez Suárez
Translated review
Answer from Petit-Fernand
Dear Mercedes, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email. Best regards, Maria.
2 /5
★★☆☆☆

I have not received my invoiced parcel

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Sabrina Boudjarane
Translated review
Answer from Petit-Fernand
Hello Sabrina, I'm sorry you didn't receive your order. Please contact us at [email protected] so we can find a solution. See you soon, Melina
2 /5
★★☆☆☆

Good evening . I ordered three or four weeks ago and I am still waiting for it.

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Montse Solsona De Las Heras
Translated review
Answer from Petit-Fernand
Dear Montse, Thank you for your message. I am sorry that you have not yet received your labels. I will contact you right away by email. Best regards, Maria.
3 /5
★★★☆☆

Pretty label but not what I was looking for for my clothes

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Cathoubad
Translated review
Answer from Petit-Fernand
Hello Catherine, Thank you for your message. We offer different types of labels for clothing, which ones were you looking for?
3 /5
★★★☆☆

The first order went well, and I received the labels within 48 hours. Now that I live abroad, a short trip to France is all it takes to get my order delivered! This year, my August 1st order hasn't arrived to date, so I've been waiting 17 days... It's a pity I can't contact you by phone if I live in a country where some French sites don't deliver at all, so it's difficult to cancel or understand the problem. My little ones will be disappointed for their first day of school as they had chosen their own labels... Will we do things differently this year? Have a nice day.

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Line
Translated review
Answer from Petit-Fernand
Hello Line, Thank you for choosing CMonEtiquette! I'm very sorry about this situation, please write to us at [email protected] so that we can find a solution 🙂 Good day, Melina
3 /5
★★★☆☆

I love your colors but the labels are too big and not enough choice of writing and for the price there are not enough labels I took a batch to my son for school but I will have to recommend because not enough.

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Aurélie Beauperin
Translated review
Answer from Petit-Fernand
Hello Aurélie, Thank you for sharing your opinion! We do indeed offer different types of labels and formats so that you can choose the ones that suit you best 🙂 Have a nice day, Melina
3 /5
★★★☆☆

Delivery takes too long

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Jan V.
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We regret that there were problems with the delivery of your order and invite you to contact our customer service: [email protected] ! Mfg, Marylin
3 /5
★★★☆☆

I have purchased labels for all different uses many times over the past 3 years, and I have found the quality gradually deteriorating. In particular, the durability of the thermoadhesive applied labels has significantly decreased, and already by the second wash they begin to peel off the fabric. Even the labels to be applied in the shoes come off after a while, which did not happen before even after washing in the washing machine. The aesthetics always have high standards, and this allows the product to maintain at least an acceptable rating.

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Federica
Translated review
Answer from Petit-Fernand
Dear customer, thank you for your message. It is very strange that you have encountered quality problems in our products, since we are in continuous technical improvement, which for example allowed us to change the shoe labels and offer you a product without the need for transparent film to be applied anymore. If you have any grievance regarding quality, please write to our email [email protected] to solve it together. Kind regards, Elena
3 /5
★★★☆☆

Thank goodness my town is small and we all know each other because my order did not arrive at the address I put but to someone else who knew me and had it delivered to my house, otherwise I would have lost my labels.

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Gema Lopez
Translated review
Answer from Petit-Fernand
Dear Gema, Thank you for your message. I am sorry for what happened with the shipment of your order. Indeed, we are working to improve our shipping times and quality. Best regards, Maria.
3 /5
★★★☆☆

Hello, I have always ordered from your site. However, I am disappointed with my last order of self-adhesive labels. You must have changed the material. They're much thinner and it's hard to peel them off. They crease, etc. I prefer the old ones. Sincerely

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Laetitia Zeller
Translated review
Answer from Petit-Fernand
Hi Laetitia, Thank you for sharing your opinion! Have a nice day, Melina
2 /5
★★☆☆☆

I have not received my order

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Amel
Translated review
Answer from Petit-Fernand
Hello Amel, I'm sorry you didn't receive your order. Please contact us at [email protected] so we can find a solution. See you soon, Melina
2 /5
★★☆☆☆

I'm very disappointed with my purchase as my labels arrived protected in a simple paper envelope and given the weather during delivery, everything was soaking wet. That said, the labels are pretty.

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Guest
Translated review
Answer from Petit-Fernand
Hello Madam, I'm sorry your labels arrived wet, please don't hesitate to contact us if they arrived damaged. Have a nice day, Melina