Reviews Petit-Fernand

Very good browsing experience on the site. Delivery time much longer than claimed.

The quality of the labels is great. I have not been very happy, because, it gave me failure to send it, and I requested twice, the same, because I appeared failure in the application, I thought, q had not been requested and I asked for it, again.

A little fragile.

Ordered on 9.8.19 and still not arrived today (20.8.) Very annoying and hope for delivery. :/

The labels are really large enough to fit pens.

The package still hasn't arrived to me. i sent a complaint already but still nothing. I am correcting the review as they finally sent the goods back to me and it arrived on time. I don't know grade five just for the wait time.

I received the labels more than a week later when you had said 48 hours, so my child went to camp without them.

Not bad but can be improved

Unfortunately waited a very long time for the goods

Order not received 2 stars because I placed my order on 06/08. On 07/08 I was informed by e-mail that it had been dispatched........ My children left for camp on 16/08 and I still hadn't received my self-adhesive labels. I had to buy iron-on labels in a shop and pay again! When I called I was told that I had to be patient as my order would arrive ........10 days by post for Bordeaux - Paris! Disappointed with my purchase.

Your site no longer works on my computer, although I am on google chrome, I had to move to a digital space to place my order. The rest is fine.

I have not received my order placed on August 1st.

I have not received my invoiced parcel

Good evening . I ordered three or four weeks ago and I am still waiting for it.

Pretty label but not what I was looking for for my clothes

The first order went well, and I received the labels within 48 hours. Now that I live abroad, a short trip to France is all it takes to get my order delivered! This year, my August 1st order hasn't arrived to date, so I've been waiting 17 days... It's a pity I can't contact you by phone if I live in a country where some French sites don't deliver at all, so it's difficult to cancel or understand the problem. My little ones will be disappointed for their first day of school as they had chosen their own labels... Will we do things differently this year? Have a nice day.

I love your colors but the labels are too big and not enough choice of writing and for the price there are not enough labels I took a batch to my son for school but I will have to recommend because not enough.

Delivery takes too long

I have purchased labels for all different uses many times over the past 3 years, and I have found the quality gradually deteriorating. In particular, the durability of the thermoadhesive applied labels has significantly decreased, and already by the second wash they begin to peel off the fabric. Even the labels to be applied in the shoes come off after a while, which did not happen before even after washing in the washing machine. The aesthetics always have high standards, and this allows the product to maintain at least an acceptable rating.

Thank goodness my town is small and we all know each other because my order did not arrive at the address I put but to someone else who knew me and had it delivered to my house, otherwise I would have lost my labels.

Hello, I have always ordered from your site. However, I am disappointed with my last order of self-adhesive labels. You must have changed the material. They're much thinner and it's hard to peel them off. They crease, etc. I prefer the old ones. Sincerely

I have not received my order

I'm very disappointed with my purchase as my labels arrived protected in a simple paper envelope and given the weather during delivery, everything was soaking wet. That said, the labels are pretty.

It says that for iron-on labels you have to use the greaseproof paper supplied, but I didn't receive it and had to buy a roll at the supermarket! Not very serious!

The lunch box is very complete but I had a problem with the lid because the printing was not quite right and they sent me a new one but with broken tabs. So I have been offered to change the tabs from one lid to another. Maybe I was unlucky.

I was a little disappointed when the booklet containing the stickers said that the fabric stickers only stick to the labels on the clothing. This wasn't 100% clear when I bought them and that's why I only ordered them here.

Easy to iron onto clothing. But unfortunately, 1 in 3 labels come off.... Too bad, because they're really pretty...

Shipping was relatively quick and the glues turned out great. The children like them and so far everything is still sticking. We are satisfied Thank you.

The stickers arrived at home quite quickly and were also clearly stapled together in a small booklet. Unfortunately, however, the color on some of the stickers was not printed correctly and evenly; there are streaks on them. This can of course happen during printing, but it still doesn't look very nice. The instructions also state that you should use a transparent protective film to stick the stickers on the shoes. This is not included in the booklet and I have still not received an answer to my question by e-mail to the customer center. In my opinion, not very good customer service and therefore only three stars!

80% of labels not conforming to validated visuals. Disappointing, since our name is not clearly legible and, as a result, I'm not going to use them. The after-sales service only offered a commercial gesture rather than remake them. I will not use this service again. The service response below is not correct. What I validated before payment was the same writing except that when printing you put a different weight which changes the space between the letters. Please show some good faith or learn the basics of typographical rules!

Iron-on labels on clothes don't adhere well and tend to peel off after the first wash. Shoe labels also crumble quickly.

Superb labels, received quickly and the booklet is well thought out, you don't lose the labels, great explanations, I'm very satisfied with my purchase.

Was a bit disappointed with the strength of some colours - lime green on pale blue doesn't stand out very well as with red on black, surprisingly!

I never receive it in the estimated time, I always have to make a claim?

This time it will take longer to arrive.

I find it a delay that my order has to be returned for "incorrect address" when the address is correct. The normal thing to do is to contact the recipient before making a return, especially when it is long distance. Maybe this is a problem to be solved with the courier company? Also, it was not possible for me to use a discount code, it gave me an error. As for the ordered material, I am counting on it to be good and very nice, I have not seen it yet (and what I have left...), I already ordered some labels a couple of years ago and they arrived with excellent presentation and very nice.

The stickers for clothes etc. are very nice, but definitely smaller than I thought. You can hardly read the writing in particular because it's so small.

Speed is a good thing, but too much speed can also be a drawback: you can't change the order quantity because the e-mail sent the same day was processed after the order was placed... so you're more expensive than your French competitor...too bad. Having said that, the labels are very pretty (more choice) and conform to what was presented.

1st wash and no more labels on my daughter's clothes... At 32 euros for a camp kit...it's not a good deal. Too bad, because the labels are pretty.

The cap on the isothermal bottle is not very practical. What's more, the closure often pops off.