/10
★★★★★
based on 126772 reviews published
★★★★★
based on 126772 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I am super satisfied. Fast delivery and excellent quality, I am very satisfied and can only recommend it to others. I've already bought a lot of things there and I'm not looking for any clothes or shoes in the nursery now.
Tobangela
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Answer from Petit-Fernand
Hello, thank you very much for your nice comment -:) We are glad that you like your product, but why only 3 stars? Don't we deserve one or two more ?-:) Thank you anyway and thank you for trusting esistmeins.de ! Mfg, Marylin
3
/5
★★★☆☆
Practical, but doesn't wash well and comes unstuck.
Nelly Adjanohoun
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Answer from Petit-Fernand
Hello Nelly, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Labels too expensive
Madame Laetitia Philippe Vuillaume
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Answer from Petit-Fernand
Thank you for sharing your opinion of our products. We're sorry you think our products are too expensive, but we regularly offer special offers and practical packs at attractive prices. Good day, Melina
3
/5
★★★☆☆
Very poor value for money
Madame Laetitia Philippe Vuillaume
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Answer from Petit-Fernand
Hello Laetitia, Thank you for sharing your opinion! Our products are of the highest quality, so don't hesitate to subscribe to our newsletters to keep up to date with the latest promotions we regularly offer. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Overpriced compare to some other similar products on the market and the stickers doesn't stick that well. One came off just after washing it once. (I have followed the instructions on how to use it). I wouldn't buy these again.
Emese B.
Answer from Petit-Fernand
Dear Emese, Thank you for choosing Petit-Fernand! I am sorry that the labels do not stick properly, it is not normal. I invite you to contact us via email at [email protected], indicating your order number and attaching photos of the labels that come off. Best regards, Elena P.S. The stick-on clothing labels are meant to be glued on the washing or brand labels, not directly on the fabric.
3
/5
★★★☆☆
Isothermal water bottle with a very nice design, but it's heavy considering the material and the dents in the aluminum for children don't really seem appropriate đ after a week of use it's already all dented, too bad.
Cora
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Answer from Petit-Fernand
Hello Sawssen, Thank you for sharing your opinion. I invite you to write to us at [email protected] if you wish to make a complaint about this product. Good day, Melina
2
/5
★★☆☆☆
Very disappointed
Juliette
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Answer from Petit-Fernand
Hello Juliette, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The labels are really great. On the other hand, the bottles are very fragile: the stopper breaks easily and the personalized design comes off quickly.
Christelle Weiss
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Answer from Petit-Fernand
Hello Christelle, Thank you for sharing your opinion of our products. I'm sorry your stopper broke, please send us a photo of the faulty bottle to [email protected] Good day, Melina
3
/5
★★★☆☆
I'm very happy with my purchase, but I'm sorry to say that a sheet of shoe labels is missing - a printing problem, perhaps?
François Frederic Buquet Isabelle
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Answer from Petit-Fernand
Hello François Frederic, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your full order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I bought self-adhesive labels for my daughter and unfortunately they don't wash out.
Alice
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Answer from Petit-Fernand
Hello Alice, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team ? Please note: garment stickers are to be affixed to the garment's care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
I didn't like the labels, I don't know how much they cost but there are pieces of clothing that don't have large labels so you have to put them on the clothing and it says they come off if they are directly on the garment.
Elisabet Sanchez Ruiz
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an e-mail to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
2
/5
★★☆☆☆
Nice label. Mes does not fit after washing disappointed
LĂ©a
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Answer from Petit-Fernand
Hello LĂ©a, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels received are not identical to the order (small unicorn logo missing).
Laetitia Barros
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Answer from Petit-Fernand
Hello Laetitia, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
Very good quality products. Delivery time not respected. Unreachable by phone. Only automatic replies to email requests.
Tom B.
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Answer from Petit-Fernand
Hello Tom, I'm sorry that our after-sales service did not meet your expectations. We are committed to providing our customers with the best possible support. Please do not hesitate to contact us at [email protected] if you have a complaint. Good day Elena
2
/5
★★☆☆☆
We ordered 2 water bottles for the children. One arrived with a broken cap in the packaging. And the other had its cap broken the following week without any obvious shock... fragile then...
Alice Brunet-moret
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Answer from Petit-Fernand
Hello Alice, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
They came quickly and were amazingly pretty but after two washes they have come off - followed the instructions went to the website to be told they don't stick directly to the clothes ..... their promo videos show them ironing them directly onto clothes so very annoyed at their misleading advertising ÂŁ28 wasted
Charlotte
Answer from Petit-Fernand
Dear Charlotte, Thank you for choosing Petit-Fernand! I am sorry that the labels do not stick properly, it is not normal. I invite you to contact us via email at [email protected], indicating your order number and attaching photos of the labels that come off. Best regards, Elena P.S. The stick-on clothing labels are meant to be glued on the washing or brand labels, not directly on the fabric.
2
/5
★★☆☆☆
I'm not satisfied, the labels don't stick to any of the clothes. I have a power station, so there's a lot of steam, but once it cools down, the label comes off.
Maria Machado
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Answer from Petit-Fernand
Hello Maria, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing, along with the order number, photos of non-conforming products. Best regards Elena
3
/5
★★★☆☆
The labels are very beautiful and of good quality, the only fault is to have an iron without temperature settings, so the labels do not hold, I borrowed an iron with settings and despite that after several runs in the machine some peel off in the corners .... No greaseproof paper supplied with my first order, a small detail but one that raises questions about follow-up....
Mathilde
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Answer from Petit-Fernand
Hello Mathilde, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
Order received incomplete and impossible to contact customer service. Otherwise, the products are great
Delphine
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Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your full order, so please make a complaint to [email protected] Good day, Elena
3
/5
★★★☆☆
Very nice and veloca but the packaging was completely in pieces too bad
Giulia M.
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Answer from Petit-Fernand
Dear Julia, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
For the first time I am a little disappointed, labels very difficult to detach but especially some have not held on business (barely 1 week) Otherwise the deadlines, delivery always top ultra fast.
Anonyme
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Answer from Petit-Fernand
Hello, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
I order self-adhesive labels for clothes every year, but they deteriorate quickly when washed, which is a pity. Best regards.
Eric Quéméneur
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Answer from Petit-Fernand
Hello Eric, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
The labels are very pretty. However, they don't hold up well on clothing. After only one machine wash (30°), the labels are half off! I'm a bit disappointed... let's see if the hold on objects is better!
Lisa.p
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Answer from Petit-Fernand
Hello Lisa, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
I accidentally bought the wrong decals, when I emailed you and asked if I could change it quickly, that was no longer possible. Very unfortunate Well, the decals are on the dresser and the kids can no longer enjoy them.
Guest
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Answer from Petit-Fernand
Dear Ikrame, Thank you for your message and the interest shown in our products. I am sorry that you had a bad experience with our brand. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Gloria
3
/5
★★★☆☆
I never received the labels. It seems to be a postal misunderstanding. But I paid for them, and after the first very cordial response, now it's already two times that I've asked how to do it and they don't answer me anymore.....
Manuela P.
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Answer from Petit-Fernand
Dear Manuela, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
3
/5
★★★☆☆
The labels are beautiful. But in one day, one has already peeled off (although I followed the procedure to the letter)...I'm waiting to see if the others follow the same path.
Sophie V.
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Answer from Petit-Fernand
Hello Sophie, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
Very cool labels but they took more than a week to arrive
Guest
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Gloria
3
/5
★★★☆☆
Mindful of my excellent experience two years ago, I turned to Petit Fernand for the second time for adhesive labels. This time, however, something didn't work because although I received an email on October 3 notifying me that my order had been shipped, to date, after 11 days, it has still not arrived. They say it's not up to them but I paid them, not the postal service. Let's see when they arrive
Raffaella
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Answer from Petit-Fernand
Dear Raffaella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will respond as soon as possible. Good day, Elena
3
/5
★★★☆☆
After a mishap, it seems postal, they contacted me again to deliver the missed arrival
Ale
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Answer from Petit-Fernand
Dear Ale, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will respond as soon as possible. Good day, Elena
3
/5
★★★☆☆
The labels do not peel off the plastic and it is bad enough that they can only be ironed on the label itself.
Guest
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an e-mail to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria