/10
★★★★★
based on 127044 reviews published
★★★★★
based on 127044 reviews published
Latest customer reviews
5
/5
★★★★★
Nothing to complain about. Everything is perfect! Even the communication with the saleswoman ???? See you soon. And thank you for the extra sticker sheet as a gift. My daughter was delighted and so was I?
Sylvie Knipper
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1
/5
★☆☆☆☆
The instructions were followed to the letter, yet in the first wash every other label came off!
Vic
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Answer from Petit-Fernand
Hello Laurie, We're sorry to hear about the problem with your order. If you haven't already sent a message to customer service, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Have a nice day. Emma
1
/5
★☆☆☆☆
Dissatisfied, I followed the instructions to the letter and almost every other iron-on label came off in the first wash !!!! I do not recommend at all
Vic
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Answer from Petit-Fernand
Hi Laurie We're really sorry there was a problem with this order. I can confirm that the iron-on labels must withstand machine washing and drying. We will do our best to send you new ones. It is essential that your iron is at maximum temperature and that you press firmly when applying (and without moving). I hope these tips and new labels will enable you to use our products to the full. Thank you for your understanding. Have a nice day. Emma
1
/5
★☆☆☆☆
Apparently my order was dispatched on 26th August. 16 days later and I've still not received it. Disappointed and a waste of money.
Nicola
Answer from Petit-Fernand
Hello Nicola, I am really sorry you haven't received your order. I will send you an email 🙂 Xia
1
/5
★☆☆☆☆
Every year I buy here and I have never had any problem, but this year I ordered almost a month ago and I still have not arrived, the phone does not pick up anyone and I have already sent a few mails: to confirm my address .... Well I don't have the labels or the money and I'm still waiting.
Marián Romanos
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order was resent free of charge according to your request. Please, if you still have not received it considering the dates, we ask you to contact us at [email protected] ! Have a nice day, Maialen
5
/5
★★★★★
Order received promptly, great labels that match the preview on the site. Would recommend
Cécile Eliot
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5
/5
★★★★★
Superb, very good quality and very fast. Nothing to say perfect
Elo
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5
/5
★★★★★
This is the second year that I have purchased them for both items and clothes I call her fantastic
Sara T.
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1
/5
★☆☆☆☆
I haven't received anything yet. But I haven't found the time yet to see where the delivery is. :/
André D.
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Answer from Petit-Fernand
We guarantee shipment of the product within 48 hours, but delivery will only take a few days longer.
1
/5
★☆☆☆☆
I do not have the pleasure of being able to give you any opinions because the labels never reached me. Such long shipping times in view of the start of school are unacceptable. Order placed on August 27.
Chiara R.
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Answer from Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
5
/5
★★★★★
Excellent service and brilliant products I buy the name stickers every year and they never fail!
Mrs J.
5
/5
★★★★★
It is the third time I have purchased the non iron stickers. They are pretty, sturdy and they really don't come off if you follow the application instructions and leave them on 24 hours before the clothing item is worn or washed. Totally recommend.
Marianna
5
/5
★★★★★
Very fast delivery
Lagasse
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5
/5
★★★★★
Very good Very reliable
Loic Guevel
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5
/5
★★★★★
I placed an order for hot melt labels. It arrived in the time frame they gave. The labels stay on the clothes very well.
Maria
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5
/5
★★★★★
It is a practical and functional idea, besides having design and aesthetics. The price is affordable and the purchase process is fast and agile.
Marta Guasch
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5
/5
★★★★★
We are very happy with the stamp. It makes marking so much easier and it's so quick.
Kunde
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4
/5
★★★★☆
The product is perfect. Cute and functional. It was easy to customize it on the site and go ahead and send. The labels are beautiful and very easily attached. In my case the shipping was a little slow and I was in a hurry , but otherwise , very satisfied!
Marescotti R.
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5
/5
★★★★★
We always buy name stickers for the children here when we need them. They are very beautiful and robust. The number of design options is huge.
Christiane
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5
/5
★★★★★
Start of elementary school essential for all my daughter's things!
Barbara B.
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1
/5
★☆☆☆☆
I placed the order 16 days ago and still have not arrived.FATAL ,I do not recommend it to anyone.Little company would be.
Maria
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had a lot of problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. Please, if you have not yet received it considering the dates, we ask you to contact us at [email protected] ! Have a nice day, Maialen
5
/5
★★★★★
Despite having problems in receiving the product (responsibility of the post office), the customer service of the company has been excellent and resolute. I had already bought before and the products are good and of very good quality. I propose to the company a new way to deliver the product to its customers, because it is a shame that the postal service clouds the good work that is behind it.
Enia Vargas Bono
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3
/5
★★★☆☆
Some of the stickers were difficult to remove so I lost out on using them. Otherwise super cute when you can get them off.
Huri
Answer from Petit-Fernand
Hi, I am sorry you had difficulties peeling your labels. I will send you an email 🙂 Xia
1
/5
★☆☆☆☆
Three times I claimed my order. It never arrived. When I ask for a refund, they give me a long time, they don't answer me and I don't have my money. Other years, I have ordered for the beginning of school and never had any problem, everything was excellent, but this year ..... total disaster?
Ari
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Answer from Petit-Fernand
Good morning, We apologize for the inconvenience caused by the transport agency. Unfortunately during the high season we have had quite a few problems regarding the delivery service in Spain, that is why we are looking for new partners to make the deliveries. I confirm however that your order was successfully refunded according to your request. Have a nice day, Maialen
1
/5
★☆☆☆☆
I HAVE NOT RECEIVED MY ORDER
Natalie Antoine
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Answer from Petit-Fernand
Hello Natalie, We're sorry to hear about the problem with your order. Customer service has responded. I hope your labels have arrived. If this is still not the case, please contact us by email: [email protected], specifying your order number, so that we can offer you a solution. Have a nice day. Emma
5
/5
★★★★★
Arrived quickly and well presented, cannot comment on whether they will stay on the labels or not but they have certainly stuck well on the items .
Gillian S.
5
/5
★★★★★
Great, delivered on time and arrived perfect.
Lorena
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5
/5
★★★★★
Great products (I purchased the kindergarten sticker pack). Very kind and competent in customer service as well.
Sonia F.
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4
/5
★★★★☆
First order, I'm happy, I hope it will last over time.
Sophie
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5
/5
★★★★★
I have been ordering your labels for 7 years now!!! They are fantastic ??
Moira
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