/10
★★★★★
based on 126801 reviews published
★★★★★
based on 126801 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Never received ??
Laure
Translated review
Answer from Petit-Fernand
Hello Laure, Thank you for your comment. I'm sorry you haven't received your order yet, I've just contacted you by email to find a solution. María.
1
/5
★☆☆☆☆
I placed an order on June 16 and have still not received any feedback as to whether and when the order was shipped.
Katja K.
Translated review
Answer from Petit-Fernand
Hello Mrs. Kreslin, thank you for your order at Esistmeins.de, but we regret that you have not yet received your goods. This is indeed not normal and we invite you to contact our customer service for help. Mfg, Marylin
1
/5
★☆☆☆☆
It's been a month since I placed my order and it still hasn't arrived!
Fca Juana Moragues Jerez
Translated review
Answer from Petit-Fernand
Dear Fca, I am sorry that you have not yet received your order, it is not normal that it takes so long. I will contact you right away with the status of it and to see what could have happened. Regards, Maria.
1
/5
★☆☆☆☆
Order not received Order beginning of June, supposedly sent on the 12th, tracking impossible at first and then the post office and the website passing the buck as to where the package is! Birthday gifts for twins born on June 30...looks good! Mail telling me in the end that they recreated my order and sent it back...I'm waiting to see!
Coralie Loiseleux
Translated review
Answer from Petit-Fernand
Hello Coralie, Thank you for your comment. I'm sorry you haven't received your order yet, I've just contacted you by email to find a solution. María.
1
/5
★☆☆☆☆
I have been waiting for a month and a bit for the order... and today I still have not received anything! I have asked for a refund and I have not been paid anything ... Very bad experience, I do not recommend it and clearly when they ask me for recommendation to family or friends I will explain the mismanagement.
Marta
Translated review
Answer from Petit-Fernand
Dear Marta, I am sorry to hear about your experience with Petit-Fernand. I have requested reimbursement from 15 to accounting. Have a nice evening, Maria.
1
/5
★☆☆☆☆
Bonjour je suis pas satisfait car depuis le 11 juin que la commande est passee jene toujours pas livrer.
Albert Lalontaine
Translated review
Answer from Petit-Fernand
Hello Albert, Further to your messages, we have requested a new shipment of your order. Hoping you will receive your order soon, María
1
/5
★☆☆☆☆
I did not receive my order !!! Scam
Adeline Pereira
Translated review
Answer from Petit-Fernand
Hello Adeline, Thank you for your comment. I'm sorry you haven't received your order yet, I've just contacted you by email to find a solution. María.
1
/5
★☆☆☆☆
The 1st order is very good The last ones don't stick well, so the garbage can comes off very well.
Client
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for your message. I invite you to write to us at [email protected] so that we can find a solution if your labels come unstuck. Looking forward to hearing from you, María.
1
/5
★☆☆☆☆
Very disappointed with my last order, the labels came off after the first wash!
Carmen Petrica
Translated review
Answer from Petit-Fernand
Dear Carmen, Thank you for your message. I invite you to write to us at [email protected] so that we can find a solution if your labels come unstuck. Looking forward to hearing from you, María.
1
/5
★☆☆☆☆
Goods ordered now 2 and a half weeks ago and not yet arrived
Sonia D.
Translated review
Answer from Petit-Fernand
Dear Sonia, Thank you for your comment. Your order should have arrived in the past few days, I sent you an email to verify the shipping information. Regards Caterina
1
/5
★☆☆☆☆
We had bought labels before and they were fine. But this time they are coming off and we don't know why, we do the same...
Laura Trullols
Translated review
Answer from Petit-Fernand
Dear Laura, I am sorry that your labels have peeled off, it is not normal. I invite you to send me pictures of them to [email protected] to find a solution. Good afternoon, Maria.
1
/5
★☆☆☆☆
I rate poor because unfortunately nothing has arrived
Scarponi C.
Translated review
Answer from Petit-Fernand
Dear Catherine, Thank you for sharing your opinion. As communicated via email your order has been put back into manufacture and will be shipped back as soon as possible. Sincerely, Caterina
1
/5
★☆☆☆☆
The labels don't stand up to washing at 30 degrees and on top of that I was missing 2 labels. Thank you for your reply. Sincerely
Sandrine Kasafetian
Translated review
Answer from Petit-Fernand
Dear Sandrine, Thank you for your message. I invite you to write to us at [email protected] so that we can find a solution if your labels come unstuck. Looking forward to hearing from you Caterina
1
/5
★☆☆☆☆
I had already ordered and was very satisfied, this time I do not understand the iron-on labels do not stick despite the central steam.
Elodie King
Translated review
Answer from Petit-Fernand
Hello Elodie Thank you for sharing your opinion. Don't hesitate to write to us at [email protected] so that we can find a solution if your labels come unstuck. Good day, Caterina
1
/5
★☆☆☆☆
I have not received my parcel or my product... Nor any reply to my message informing them of this!
Cindy Tonnellier
Translated review
Answer from Petit-Fernand
Hello Cindy, Thank you for your message. I'm sorry you haven't received your order yet, but I couldn't find your message informing us about it. I've just contacted you by email to find a solution. Caterina
1
/5
★☆☆☆☆
I still haven't received my order from 3 weeks ago!
Elisabeth Douillet
Translated review
Answer from Petit-Fernand
Dear Elisabeth, Thank you for your comment. I can confirm that your order has been put back on track and will be resent within 48 hours. Caterina
1
/5
★☆☆☆☆
I did not receive my parcel. Would it be possible to consider a refund, it was 2 sets of labels. Thank you
Arnaude Vandenbroucke
Translated review
Answer from Petit-Fernand
Hello Arnaude, Thank you for your comment. I'm sorry you haven't received your order yet, I've just contacted you by email to find a solution. Caterina
1
/5
★☆☆☆☆
Order placed almost a month ago, still not delivered- I don't even have a tracking number to figure out what happened to it- in today's reply it says it sent me an email, nothing arrived and I confirm that the package was not delivered
Daniela S.
Translated review
Answer from Petit-Fernand
Dear Daniela Thank you for your message and for your confidence in us. As specified on our website, shipping is by priority mail (there is no tracking number) and the envelope is delivered by mail. Your order should have already arrived; I have sent you an email to verify. Sincerely, Caterina
1
/5
★☆☆☆☆
I am STILL waiting for my order to arrive! The absolute cheek is that I've now had TWO emails asking me to review my purchase! Where's my order?????
Hb
Answer from Petit-Fernand
Hello, Thank you very much for ordering with Petit-Fernand UK! We are sorry that you did not receive your order yet and invite you to contact our customer service by e-mail to: [email protected] for help. Kindly, Marylin
1
/5
★☆☆☆☆
Still haven't received the real one, but have paid for a while ?
Sabrina Z.
Translated review
Answer from Petit-Fernand
Hello, thank you for your order. We have sent you an e-mail and are waiting for your reply. Mfg, Marylin
1
/5
★☆☆☆☆
Unfortunately, I have not received the goods I ordered and paid for via Paypal. My 1st email was not answered. Today I wrote another email.
Nadine H.
Translated review
Answer from Petit-Fernand
Hello Mrs. Höponer, Thank you for your order at Esistmeins.de! We regret that you have not received your order. We have sent you an e-mail and are waiting for your reply. Mfg, Marylin
1
/5
★☆☆☆☆
My order has not arrived yet and I ordered it a month ago.
Ana María Bianca Vaduva
Translated review
Answer from Petit-Fernand
Good afternoon Ana Maria, Thank you for your message. I am sorry that you did not receive your order, I invite you to contact our customer service at [email protected] Have a nice evening, Melina
1
/5
★☆☆☆☆
To this day I still have not received my order. It is unbelievable, a month and a half and I have not received any solution. I want my money back, I am no longer interested in the product.
Alessandra Palacio
Translated review
Answer from Petit-Fernand
Good afternoon Alessandra, I am sorry that you did not receive your order, I invite you to contact our customer service at [email protected] indicating your order number. Have a nice evening, Melina
1
/5
★☆☆☆☆
Still haven't received the goods 14 days after ordering.
Schubert
Translated review
Answer from Petit-Fernand
Hello Mrs. Schubert, Thank you for your order at Esistmeins.de! We regret that you have not yet received your goods and invite you to contact our customer service by e-mail at: [email protected] so that we can help you. Mfg Marylin
1
/5
★☆☆☆☆
Difficult to give an opinion on the product because I did not receive it (order made 2 weeks ago), perhaps a delay of the Post office in the current context.
Sl
Translated review
Answer from Petit-Fernand
Hello Stéphanie, I'm sorry you haven't received your order. If you still haven't received it today, please write to us at [email protected] so that we can find a solution as soon as possible. See you soon, Melina
1
/5
★☆☆☆☆
I still haven't received my order after more than 20 days!
Maya Bomaye
Translated review
Answer from Petit-Fernand
Hello Somaya, Thank you for sharing your opinion. I have contacted you by email to resolve this issue. See you soon, Melina
1
/5
★☆☆☆☆
I have not yet received my order for 1 month and the site asks me to follow the order which does not open...
Monica Pereira
Translated review
Answer from Petit-Fernand
Hello Monica, Thank you for choosing C-MonEtiquette. After checking, the La Poste website indicates that the parcel was delivered to your letterbox on 08/06. Please contact us if you have had any problems with the delivery. Have a nice day, Melina
1
/5
★☆☆☆☆
I'm disappointed by the iron-on labels, which peel off after a few washes at 40 degrees. I had bought these labels for my mom who is in EHPAD and was really disappointed! I have to sew the labels back on by hand...
Paulette Carne
Translated review
Answer from Petit-Fernand
Hello Paulette, Thank you for sharing your opinion. I'm sorry that the labels don't hold, if the problem persists I invite you to write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
Still not received so I'm waiting
M. Yanna Alexandra
Translated review
Answer from Petit-Fernand
Hi Alexandra, I'm sorry you didn't receive your order, I'll send you an email right away. Have a nice day, Melina
1
/5
★☆☆☆☆
Order not received
Aurelia Guimard
Translated review
Answer from Petit-Fernand
Hello Aurelia, I'm sorry you didn't receive your order, I'll send you an email right away. Have a nice day, Melina