Reviews Petit-Fernand

I did not receive my labels. I would like a refund. Order placed on august 29th, today is september 14th.

Hello, unfortunately we can't reply to your inquiry as we still haven't received our labels. Is this normal? The 48-hour deadline is well past... Thank you for following up quickly on our parcel. Kind regards

I placed my order on August 29th. I followed up in between by sending an email saying that I still hadn't received anything. They replied in amazement that they had to take into account the postal delivery time. Today is September 14 and I still haven't received anything. It was supposed to be for the start of the new school year.

Deadlines not met. No commercial gesture to compensate for the delay.

Label peels off after first wash

It's been 2 weeks and I still haven't received my labels. I wrote 1 email but no answer. Decu

TERRIBLE CUSTOMER SERVICE. HALF A MONTH AND I STILL HAVEN'T RECEIVED. Half a month later I have not received my order. I complained and they told me to wait.... and if it didn't arrive in a while I should contact them again to see what they could do.

I never received my order and when I tried to contact customer service, no one got back to me.

I placed an order on 02/09, today 14/09 I still have not received anything....

A disgrace. It's been 15 days since I ordered them and they haven't arrived. And you still dare to ask my opinion?

Because I'm still waiting for my order!!!!!!!

I am still waiting to receive my order from August 30 and no one tells me anything. I ask at least to be refunded. Thank you

Excellent quality and great price! Quick in shipping

Not received !!!!!

They have peeled off after the first wash

I had to buy others because they did not arrive on time. They have taken many days to arrive

I never received my order, nor did I get a response from the site.

Sorry but I still haven't received my parcel for 14 days.... ?????????

The labels didn't stick after the first wash at 40 degrees. However, the instructions for applying the labels were followed.

Labels do not stick

I still haven't received my order !!!!

It has now been two weeks since the purchase and the product has still not arrived....

Received the order and despite following the instructions provided the labels came off during the wash.

The advertisement we guarantee manufacture within 48 hours misleads because you expect ultra fast delivery which is not the case at all. I waited 2 weeks to receive the order and so my daughter is to date at school without erichette on the clothes x 2 weeks and when at school they change them even 4 times a day you can understand that it is a disaster

I still haven't received anything yet!

Arrived 10 days after shipping notice

Very disappointed for the delivery which was very long as well as some of the labels which do not peel off at all and which are unusable!

The package still hasn't arrived after 10 days

I ordered the labels on August 26 and today, September 13, they still have not arrived! School has started and I have not been able to label anything for my children. Absurd that it takes this long for shipping! If I had known I would have never ordered from this site.

Bought these last year and they were brilliant. This year unfortunately I have been very disappointed. The labels started to come off after 3 days in school and once washed every label fell off. I followed instructions so no idea why they are such poor quality

I haven't received it yet... my daughter has been at school for a week already

Unfortunately, I did not receive the order in the specified time.... school started and I had to make other arrangements to label books and notebooks to my daughter

Bad. I placed an order that never arrived. The purchase was dated August 26th, and since delivery had not yet occurred in early September, I wrote to customer service. I received an email reply in which they "wished" me delivery on Sept. 11, which did not happen. I asked, therefore, for a refund and this time I received an automated reply email containing an invitation to review the service on this site!!!

Labels received are not those of my daughter, in the name of a little boy... I was told to print my labels again, but 1 week later I still hadn't received anything. Very disappointed.

My order was placed on September 1st, and to this day I still have not received my order... I am more than disappointed, now if my purchases are delivered by the Post Office, I will not order... I'm considering a complaint...

Does not stay on clothes. Very disappointed.

I purchased 2 water bottles. One I received it on time the other did not arrive and I had to write to the company who after 2 weeks sent it to me. The product is very nice to look at and seems sturdy but as for the caps they have problems in closing . One leaks water and the other one does not screw on easily it seems that the threads do not match. i am not satisfied at all.

ETERNAL delivery times. My daughter started school and we still did not have the labels despite ordering well in advance.

They did not give me any solution to the delay of the order. It arrived more than a week later. It was the second time I bought, but it will be the last because of the poor service. I will not recommend it.

They sent me the wrong order. I bought one type of stickers and they sent me another and now they give me vague explanations that do not make sense and do not replace the purchase correctly.