9.1/10
★★★★★
based on 136977 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Labels arrived quickly but some came off right away with washing

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Serena
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Answer from Petit-Fernand
Dear Serena, Thank you for your message. We are sorry for this inconvenience, which is abnormal for us, since, if applied correctly, the labels are permanent. We invite you to contact us at the customer service department at [email protected] with photos of the partially detached labels from which the application media are also visible, in order to be able to forward them to the quality department and quickly propose a solution. Kind regards, Sophie
2 /5
★★☆☆☆

Bonjour super déçu des etiquettes thermocolantes se décolle au 1 lavage.

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Annick Tastet
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Answer from Petit-Fernand
Hi Annick, Thank you for your message and your confidence! We're sorry that the labels are coming off. This is not normal. Please contact us at: [email protected] See you soon, Marylin
3 /5
★★★☆☆

Poor quality product in terms of the label which comes off after 2 days.the isothermal gourd is of very good quality.fast delivery.

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Eg
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Answer from Petit-Fernand
Hello Madam, Thank you for your message and your confidence! We're sorry that the labels are coming off. This is not normal. Please contact us at: [email protected] Glad you like the gourd! -:) See you soon, Marylin
3 /5
★★★☆☆

Second order, as much as the first conquered me, the second is a big disappointment. The labels don't stay on the objects and for the clothes, from the first wash the labels ended up in the machine. It's a shame, because the choice of colors and patterns is wide and pleasant!

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Charlotte Lelievre
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels are coming unstuck, this is not normal, I invite you to write to [email protected] for any complaint 🙂 See you soon, Marylin
3 /5
★★★☆☆

The first time I ordered it was very good but it's taking a long time. I placed the order more than 10 days ago and I still haven't received anything.

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Magalie
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Answer from Petit-Fernand
Hello Magalie, I've just checked your order and it's not normal that you still haven't received anything. Please contact us at [email protected]. Thank you very much. Sincerely, Marylin
3 /5
★★★☆☆

Nice but peels off too easily. Cdt

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Marlene A
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Answer from Petit-Fernand
Hello Marlene, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming unstuck, that's not normal. Please write to us at [email protected] See you soon, Marilyn.
3 /5
★★★☆☆

It used to take only two or three days to arrive, but now it takes at least ten to fifteen days.

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Esther
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Answer from Petit-Fernand
Hello Esther, Thank you for your message and your order with Petit-Fernand. I am sorry to hear that you received your order late, in fact we are working to improve our delivery time. Sincerely, Melina
3 /5
★★★☆☆

The order arrived late, and I had to claim it. But the design and quality are good.

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Irina
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Answer from Petit-Fernand
Hello Irina, Thank you for your message and your order with Petit-Fernand. I am sorry to hear that you received your order late, in fact we are working to improve our delivery time. Sincerely, Melina
2 /5
★★☆☆☆

Labels as ordered, but peel off when first washed. Quite disappointed

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Catherine
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Answer from Petit-Fernand
Hello Catherine, thank you for ordering from C-MonEtiquette! I'm sorry your labels are coming unstuck, that's not normal. Please write to us at [email protected]. See you soon, Marylin.
3 /5
★★★☆☆

Lovely product, labels look great and last well but for the money I would prefer a larger quantity of labels.

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Lisa C.
Answer from Petit-Fernand
Dear Lisa, thank you very much for your trust in our product. Kindly, Marylin
3 /5
★★★☆☆

The labels could be a little longer... my son's name is very long.

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Marie Claessens
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Answer from Petit-Fernand
Hello Marie, Thank you for your message and your order! We're sorry you're not happy with the dimensions of the labels. Please do not hesitate to contact our customer service department if you have any questions about your next order: [email protected] ! Sincerely, Marylin
3 /5
★★★☆☆

The dimensions of the labels were not clearly visible on the site. So when I received them, I was satisfied with the visual but not with the dimensions.

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Rosy Loquès
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Answer from Petit-Fernand
Hello Rosy, Thank you for your message and your order! We're sorry you're not happy with the dimensions of the labels. Please do not hesitate to contact our customer service department if you have any questions about your next order: [email protected] ! Sincerely, Marylin
2 /5
★★☆☆☆

Paper labels

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Dominique Poirot
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Answer from Petit-Fernand
Hello Dominique, Thank you very much for your message and your interest in our products. We manufacture several types of labels: - iron-on garment labels to be applied to all lint-free fabrics that can withstand heat up to 200°C: https://www.c-monetiquette.fr/etiquettes-thermocollantes-vetements - self-adhesive garment labels to be applied to washing instructions and brand labels (unless they are made of fabric): https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement - self-adhesive object labels to be applied to all types of objects with a smooth surface: https://www.c-monetiquette.fr/etiquettes-autocollantes-objets - self-adhesive shoe labels to be applied to the insole, protected by a transparent protective label supplied: https://www.c-monetiquette.fr/etiquette-autocollante-chaussure You can find more information on our website http://www.c-monetiquette.fr. I remain at your disposal for any further information, and will be delighted to help you in the future, if required. Wishing you a very pleasant day. Yours sincerely, Marylin
2 /5
★★☆☆☆

Labels are made of paper

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Dominique Poirot
Translated review
Answer from Petit-Fernand
Hello Dominique, Thank you very much for your message and your interest in our products. We manufacture several types of labels: - iron-on garment labels to be applied to all lint-free fabrics that can withstand heat up to 200°C: https://www.c-monetiquette.fr/etiquettes-thermocollantes-vetements - self-adhesive garment labels to be applied to washing instructions and brand labels (unless they are made of fabric): https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement - self-adhesive object labels to be applied to all types of objects with a smooth surface: https://www.c-monetiquette.fr/etiquettes-autocollantes-objets - self-adhesive shoe labels to be applied to the insole, protected by a transparent protective label supplied: https://www.c-monetiquette.fr/etiquette-autocollante-chaussure You can find more information on our website http://www.c-monetiquette.fr. I remain at your disposal for any further information, and will be delighted to help you in the future, if required. Wishing you a very pleasant day. Yours sincerely, Marylin
3 /5
★★★☆☆

Contante des étiquettes en sois mon virement avait bien été transmis sauf que les étiquettes ne métaient pas envoyer jai envoyer un mail pour les recevoir

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Estelle
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Answer from Petit-Fernand
Hello Estelle, Thank you for your message and your confidence! We are sorry that there was a problem with your delivery. There was indeed a problem with the post office and we sent the package back to you once the Post Office had returned it to us. We hope you are satisfied with the quality of our labels. Best regards, Marylin
3 /5
★★★☆☆

Acceptable

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Sabrina
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Answer from Petit-Fernand
Dear Sabrina, thank you for the message! Kind regards, Sophie
2 /5
★★☆☆☆

Very happy with the product but very disappointed with the delivery time.

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Sabine
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Answer from Petit-Fernand
Hello Sabine, Thank you very much for your message and your interest in our products. We are sorry that you are not satisfied with the delivery time. All orders are produced and handed over to the postal services within 48 hours so that they reach you as quickly as possible. They are franked at the priority rate and delivered to you by the Post Office within 2 to 6 working days. Please do not hesitate to contact me for any further information you may require, and I will be delighted to help you if necessary. Wishing you a pleasant day. Yours sincerely, Marylin
2 /5
★★☆☆☆

The billing address was different from the shipping address, and you sent the package to the billing address...

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Marina Beltrando
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Answer from Petit-Fernand
Hello Marina, Thank you for your message and your confidence! We hope you are satisfied with the quality of our labels. Concerning your delivery address, could you please confirm it by e-mail to [email protected] so that we can see what happened. Best regards, Marylin
3 /5
★★★☆☆

I'm generally very satisfied with my orders. But I've just made a new one for my daughter's sea classes, and on her return, several labels came off in the machine...

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Virginie Socq
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Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry that some of your labels are coming off, it's not normal, I invite you to write to [email protected] for any complaint 🙂 See you soon, Melina.
3 /5
★★★☆☆

The product was great but it was left without an envelope or anything in a mailbox and I had sent it to my work address. Anyone could have picked it up from my front door. For whoever takes the shipment.

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Ana MarÍa Ortega Zamora
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Answer from Petit-Fernand
Dear Ana Maria, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order in an envelope, it is not normal because we send you in an envelope. Do not hesitate to contact us at [email protected] if you want to make a complaint 🙂 See you soon, Melina.
3 /5
★★★☆☆

I've ordered labels three times, fast delivery: efficient I ordered water bottles and lunch boxes to test: very satisfactory products, but a canvas bag was missing. I reported this and was offered a return, which I accepted at the same time as another order I wanted to place. I've just received the parcel and 3 bottle stoppers are missing. It's a pity that delivery is a problem.

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Céline Truong
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Answer from Petit-Fernand
Hello Céline, Thank you for ordering from C-MonEtiquette! Indeed, as indicated by email you had bad luck with the delivery, there were two errors for your order, please excuse us for the inconvenience. I hope you are satisfied with our products. Have a nice day, Melina
3 /5
★★★☆☆

Delivery time over a week. My labels arrived too late.

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Gaelle
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Answer from Petit-Fernand
Hello Gaelle, Thank you for your message and your order at C-MonEtiquette! I'm sorry you're not satisfied with our services, labels are indeed personalized products, which must first be manufactured, hence the 48-hour manufacturing time, and then shipped with the Post Office. We apologize for any delay. Have a nice day, Melina.
3 /5
★★★☆☆

Very happy with the product, but it took 3 weeks to arrive.

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Ana
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Answer from Petit-Fernand
Dear Ana, Thank you for choosing Petit-Fernand! I am sorry you received your order late, I hope you liked it 🙂 Have a nice day, Melina.
2 /5
★★☆☆☆

Service envoi bcp too slow

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Carton Dorothée
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Answer from Petit-Fernand
Hello Dorothée, Thank you for choosing C-MonEtiquette! We're working to improve our delivery times, so I'm sorry you received your labels late. Have a nice day, Melina.
2 /5
★★☆☆☆

Correct labels, but received the parcel more than a week after ordering, i.e. after my son had left on his discovery trip. No respect for the 48-hour deadline. Fortunately, I had doubled my order with a competitor who met the deadline.

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Emmanuelle Chavet
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Answer from Petit-Fernand
Hello Emmanuelle, Thank you for your message and your order at C-MonEtiquette! Our 48 hours correspond to the manufacturing of the labels and not to the total delivery time 🙂 Good day, Melina
2 /5
★★☆☆☆

The items supplied are very nice in themselves, but a bit expensive. Payment with Paypal did not work despite several attempts via different devices and browsers etc. In the end I paid by credit card.

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Jess
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Answer from Petit-Fernand
Hello Jess. Thank you for your review! We are pleased that you like the items. We are sorry that you had problems with Paypal. There is nothing we can do, but we are glad that it worked out with your credit card. Thank you very much for your trust! Mfg, Marylin
3 /5
★★★☆☆

Fast delivery, the labels are nice, but mine don't wash well, they come off after the clothes have been put in the washing machine.

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Sandra Lopez
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Answer from Petit-Fernand
Hello Sandra, Thank you for your message! I'm sorry that some of your labels are coming off, did you apply them on the care labels of the garments and not directly on the fabric, as specified in our user guide? Have a nice day, Melina
2 /5
★★☆☆☆

Clothing labels come off after the first wash...

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Anonyme
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Answer from Petit-Fernand
Hello Céline, Thank you for choosing C-MonEtiquette! If you have any complaints, please don't hesitate to contact us at [email protected]. Good day, Melina
3 /5
★★★☆☆

After machine washing, the labels are already peeling off!

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Isabelle
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Answer from Petit-Fernand
Hello Isabelle, Thank you for choosing C-MonEtiquette! I'm sorry your iron-on labels are coming off, this is not normal. Please contact our customer service department at [email protected] Good day, Melina.
3 /5
★★★☆☆

I think the rendering is superb. I took the iron-on labels, but unfortunately I threw away a garment because I burned the fabric. It's not easy to get the hang of it. Practice on old clothes first.

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Coccinnelle_rev
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Answer from Petit-Fernand
Hello Sandy, Thank you for ordering from C-MonEtiquette. I'm sorry that one of your garments burned, it's not normal indeed you must use the protective paper, do not exceed 200°C nor the setting time, and especially on textiles that can withstand the iron. Have a nice day, Melina.
2 /5
★★☆☆☆

Nice labels, but they peel off and get damaged after 3 washes.

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Rasheeda Taverne
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Answer from Petit-Fernand
Hello Rasheeda, Thank you for your message and your order at C-MonEtiquette! I'm sorry your labels are coming unstuck, please write to us at [email protected] if you have any complaints. See you soon, Melina.
2 /5
★★☆☆☆

Disappointed... I'm disappointed with the labels. I ordered them several years ago and they held up very well. This time, after putting them under the iron and washing them once in the washing machine, most of them came off...

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Stéphanie
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for your message and your order at C-MonEtiquette! I'm sorry your labels are coming unstuck, please write to us at [email protected] if you have any complaints. See you soon, Melina.
2 /5
★★☆☆☆

Ordering is easy but the tracking is not there and shipping takes too long.

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Fanny Briois
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Answer from Petit-Fernand
Dear Fanny, thank you for your message and your confidence. The labels are sent by priority mail without tracking number, which allows us to offer free shipping on all label orders. We're sorry if the post office took a long time to deliver, on average it takes 2 to 6 working days. Sincerely, Sophie 🙂
2 /5
★★☆☆☆

Time taken to receive payment far too long due to late dispatch of order and order received when my child was travelling so too late.....

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Leslie Vandeweyer
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Answer from Petit-Fernand
Dear Madam, we are very sorry that your order arrived too late. However, I would like to inform you that we are not to blame for this situation, and that we acted as quickly as possible under the circumstances. You made the transfer on Friday, and banks are inactive at weekends and often on Mondays too. Your transfer had to go through only on Tuesday and we put it into production on Wednesday, which left little time for dispatch if your son left on the following Monday. We advise you to pay by credit card or Paypal for your next order, as it will be instantaneous. Have a nice day 🙂 Sophie
3 /5
★★★☆☆

Beautiful design but poor hold on clothes for self-adhesive labels .

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Nfa
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. The labels usually hold a long time, this is not normal, unless they are glued directly on fabric. Please email us at [email protected] with photos of the labels coming off so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
3 /5
★★★☆☆

It's very expensive but very useful

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Madame Laure Bensimon
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Answer from Petit-Fernand
Dear Laure, thank you for your kind message and your confidence. See you soon, Sophie
2 /5
★★☆☆☆

I'm disappointed, the labels come off even before the clothes have been washed, and after washing, let's not talk about it.

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Sandrine Raynaud
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Answer from Petit-Fernand
Dear Sandrine, thank you for your message and your confidence. We're sorry to hear that your labels have come unstuck. Iron-on labels are normally permanent, so there's obviously a problem, I think with the application. Please email us at [email protected] so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
3 /5
★★★☆☆

Labels peel off, but very fast shipping

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Johanna Mero
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Answer from Petit-Fernand
Dear Johanna, thank you for your message and your confidence. We're sorry to hear that your labels are coming off. Iron-on labels are normally permanent, so there's obviously a problem. Please email us at [email protected] with photos of the peeling labels so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
3 /5
★★★☆☆

Very practical and very pretty labels, but it's a shame they came off in the 1st wash. Only downside.

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Luciana Vidal
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Answer from Petit-Fernand
Dear Luciana, thank you for your message. Labels usually last a long time, which is not normal, unless they are stuck on fabric. There's obviously a problem. Please email us at [email protected] with photos of the labels coming off so that we can resolve the situation to your complete satisfaction. See you soon, Sophie
3 /5
★★★☆☆

The stickers for the clothes have held up quite well so far. We are definitely disappointed with the stickers for the shoes. After just 1 week, the name is no longer legible. We will definitely have to switch to another supplier.

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Sonia H.
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Answer from Petit-Fernand
Thank you very much for your review Mrs. Hake. Regarding the shoe stickers, did you stick the protective film over them as instructed? Mfg