Reviews Petit-Fernand

Order not collected

Incorrect order received, took a couple of emails to the to acknowledge this and although they confirmed the order would be resent over a week later I have still not received them. Not very helpful now my kids are already back at school. Wouldn't order again, too difficult to resolve any issues.

Avoid! No professionalism with customers. Order never collected, waited a month, no reply whether we left them messages or called them, and finally after a month, the person I spoke to on the phone after calling for two weeks didn't apologize.

After 15 days since they wrote me to say that the shipment had gone out, I still have not received anything and there is no way to contact them.

Order not received

I actually don't know what these products are like because after ordering and paying for them, I have not received them. I contacted the customer service several times but without receiving any kind of explanation and consideration, they answered me with automatic pro emails and of any explanation. The products protanno also be beautiful (I can not judge since I have never received them) but customer service is very bad

Ordered on August 27, it took a while to be processed. Once the parcel had left, something went wrong and I was unable to receive my order. I contacted customer service and was told they would do what was necessary, but I'm still waiting for my bottles. I absolutely do not recommend this site!

My order has not arrived yet, I placed it on August 30.

The two caps of my children's water bottles broke within 24 and 48 hours ... at 22 a bottle I find this very unfortunate and of mediocre quality.

I have been sent someone else's labels and mine have not.

I have not received my order

The stickers came off after 1-2 washes. Tried to contact company with no reply. Avoid

My experience has been very bad, to date since August 29th I have not received the order, I have no response from the company, I have sent many emails and the answer is automatic and I can not talk to anyone. They tell me that they do not know where my order is, which I find very unprofessional so it is the last time I ask for anything and of course I will not recommend them. I have run out of order and money, I needed the labels for the start of the school year and they have not arrived. My daughter has left with the clothes and material marked with a marker because I did not even have time to compare in another site waiting for these. My experience was very bad, very disappointed with the company and with the after-sales service.

I am delighted with my labels and would definitely recommend them.

Delivery delay of at least two weeks without justification on your part.

Not arrived after more than 2 weeks

I haven't gotten them yet!

Ordered 12 days ago and still haven't received anything!

Tres decu Aucune étiquette ne tiennent

Fatal 15 days later and the order has not yet arrived

Receipt not in conformity with the order and no compensation

I never received my order

To date after more than 15 days after the on line purchase we still have not received anything about a delivery that was supposed to arrive within 48 hours. We don't even have on Line details on shipping route.

I have not received my order yet.

Very disappointed with the after-sales service and the quality of the products.

Item not received and my emails are being ignored.

Very disappointed in the product. The design is great and fun but doesn't stay on. I ironed the labels on Sunday and it's now Friday and most of them have all peeled off

It's been 3 weeks since I placed the order and it still hasn't arrived. School has already started and I had to buy new labels.

Since August 25 I am waiting for the goods on Monday my daughter starts school ! Very disappointed

I am still waiting to receive the order

I ordered on September 2, 2019, and today 12/09 I still haven't received anything....

I did not receive my order.

I ordered a gourd and labels. I am very dissatisfied with the gourd, the stopper broke on the first day of use. The site sent me a new one, but this time it's impossible to open. In short, very expensive for what it is, I'm very disappointed!

I received the labels with a name that is not my daughter's name. They confirmed that they would send them to me urgently and it has been a week and I have not received anything! I will not order again, a pity....

It has not yet arrived at its destination

I am very disappointed. The iron-on labels don't stick to clothes at all. They peel off after a few days.

The goods ordered on August 31, 2019 today September 12, 2019 is not known where it ended up because it has not yet arrived from me I placed my first order and last

I still haven't received my order and no one to contact. We keep seeing emails near the story telling us to be patient ... I placed my order on August 26.

The labels don't fit at all, I'm really disappointed.

I'm still two weeks waiting for my order !!!!