/10
★★★★★
based on 125975 reviews published
★★★★★
based on 125975 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The labels are wonderful but this is the second time they have not arrived at home....
Carmela M.
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Answer from Petit-Fernand
Dear Carmela, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
3
/5
★★★☆☆
A little disappointed. 3 weeks after being installed, some of the clothing labels have already peeled off.
Guillaume
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Answer from Petit-Fernand
Hello Guillaume, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team ? Please note: garment stickers are to be affixed to the garment's care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
Unfortunately it took two weeks to be delivered. I was expecting my product in less than 3 days as it was advertised. I had to send an email asking about my product. There was no information prior that.
Mrs M.
Answer from Petit-Fernand
Hello Sarah, we are very sorry to hear that you are not happy with the delivery date and that you did not get an answer. This is not normal. All messages are treated, but sometimes in the high season (which is just over now), it can take a bit longer. We hope you have received an answer by now and if not invite you to contact us again. Concerning delivery, as mentioned on our website, all orders are produced and send out after 48 h and the Post Service takes 2 - 6 Days for delivery. Thank you very much, Kindly, Marylin
3
/5
★★★☆☆
I have always been satisfied with the shipment At the reception and with the labels this time much, much delay on the reception of the reminder 3 times so that they send me back the labels which I did not receive with the first sending.
Caroline Sechi
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Answer from Petit-Fernand
Hello Caroline, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Hi, I ordered a lunch bag, a water bottle and labels, I paid the shipping costs which, on an order of 40 euros, was 6 euros. I received the labels in the mailbox, the water bottle by courier and the lunch bag has not arrived yet. I think the company needs to improve its policy on shipping goods both economically and logistically. You cannot send the material of one order in several installments, I have never seen such a case.
Francesca N.
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! We are sorry that you received your order in multiple installments, we will be happy to try to resolve this inconvenience. Please do not hesitate to contact us at [email protected] if you have any concerns. Have a wonderful rest of your day, Elena
2
/5
★★☆☆☆
They took longer than expected to arrive. I ordered from his company and another one at the same time. The other company's arrived much sooner.
María Gallardo
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
It was written that I would be delivered in 48 hours, but the labels arrived a week later. My son was going on a school trip (yes, so early for a new school year) and I needed everything labelled (clothes, water bottle, suitcase, shoes, ....) and I didn't receive the labels beforehand, nor even a reply to my email.
Cecile VignÉ
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Answer from Petit-Fernand
Hi Cecile, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
The stickers are very good. Just as we ordered them, but I think the waiting time to receive them was excessive.
Jaime Navarro Carreras
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Answer from Petit-Fernand
Good morning Jaime and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Thermo-adhesive labels do not conform. Clothes washed 4 times and already it goes. A long way from 60 washes. What's more, I didn't receive them within 48 hours.
Perret
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Answer from Petit-Fernand
Hello Perret, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Beautiful labels but unfortunately they come off after washing
Guest
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Answer from Petit-Fernand
Dear customer, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
The labels are very good, however, the waiting time to receive the product was very long
Carla T.
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Answer from Petit-Fernand
Dear Carla, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
Delivery times not respected. And a cuddly toy damaged by iron-on labels! 🙁
Sophie
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Answer from Petit-Fernand
Hi Sophie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Very nice design but unfortunately it took much longer than expected and I could not use it in my son's school supplies. The delivery service needs to be improved.
Lis
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
Shipping took ages. Didn't arrive in time for the start of school. Product is ok.
Fam I.
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Answer from Petit-Fernand
Good day ! Thank you for your purchase at esistmeins.de ! We are sorry that the shipment took so long. We send the goods out after 48 hours of production by post with "priority" service and then the post office needs 2 - 6 working days, sometimes the letter is already there after 2 - 3 days and sometimes the post office takes longer, unfortunately we have no influence on that. As a rule, however, it is quicker and the goods arrive quickly. We are pleased that you like our product. Mfg, Marylin
3
/5
★★★☆☆
They are fine. But some are too small.
Julia
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Answer from Petit-Fernand
Dear Julia, Thank you for choosing Petit-Fernand and for sharing your opinion. Indeed, we have several label size options, you can choose on our page. Have a nice day, Melina
2
/5
★★☆☆☆
They take a long time to send them!!!! Otherwise very good!
**
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Plenty of time x arrive!
Ele
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Answer from Petit-Fernand
Dear Eleonora, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
Received fairly quickly Label conforms to what I ordered Unfortunately peels off very quickly
Nacera-tony Menadi-houssin
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Answer from Petit-Fernand
Hello Nacera-tony, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Hello, I'm not very satisfied because I still haven't received the gourd I ordered. Thank you for your help.
Laurence Schuman
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Answer from Petit-Fernand
Hello Laurence, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The stickers are great but it took almost two weeks longer than expected to arrive.
Neus
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Answer from Petit-Fernand
Good morning Neus, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The stick on stickers do come off in the wash!!!!
Sarah
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
The product is very good, it just takes a long time to arrive.
Angela
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Answer from Petit-Fernand
Good morning Angela, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Customer service failed me. I made a mistake when I placed the order, I wrote right away to modify it and they replied two days later saying that the order was already placed and they couldn't modify it. I understand that, but they could check it (or give you the option to do it yourself before they print it)...or have the courtesy to give you some "plus" for another order.
Àngela Amer
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Answer from Petit-Fernand
Dear Angela, Thank you for choosing Petit-Fernand and for sharing your opinion. I invite you to contact our customer service at [email protected] if you would like a commercial gesture. See you soon, Melina
2
/5
★★☆☆☆
I bought 1 pack crib and mini pack mainly to label clothes. When I received them I was very happy, the labels were very cute, colorful and easy to stick. In use, however, the products turned out to be very disappointing, because even when I followed the recommendations, the iron-on and self-adhesive labels didn't stand up well to machine washing. I won't be ordering from this site again. Nothing beats a good old indelible pen, even if it's not as pretty!
Brozzi
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Answer from Petit-Fernand
Hello BROZZI, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The labels I haven't tried yet,but the delivery time remains too long indeed very long
Andrea A.
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Answer from Petit-Fernand
Dear Andrea, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
The self adhesive stickers for clothing came off in the wash even though they were applied to the clothing weeks before going into the wash. I was very disappointed and greatly inconvenienced as it takes time to put them on and to take them off when they have stuck themselves to some other piece of clothing in the washing machine. I won't be buying them again. The iron-ons work fine
Wendi Smallwood
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Answer from Petit-Fernand
Dear Wendi, Thank you for shopping with us and sharing your opinion! I'm sorry to hear that you had a bad experience with our products, I suggest you to contact our customer service at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Good labels and as expected, too bad about the late delivery! Very long time
Ilaria
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Answer from Petit-Fernand
Dear Ilaria, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
2
/5
★★☆☆☆
You sent part of my last order to another address, this person found me by chance through social, and so we did the merchandise exchange !!! Of course I got his ! Very bad service
Francis F.
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Answer from Petit-Fernand
Dear Francis, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
3
/5
★★★☆☆
They take a long time to deliver
Lourdes Perez Reed
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Answer from Petit-Fernand
Dear Lourdes, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
3
/5
★★★☆☆
Labels received very quickly and happy with the result, but gourd received a long time later and customer service unreachable.
Maeva Basque
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Answer from Petit-Fernand
Hello Maeva, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team