/10
★★★★★
based on 125975 reviews published
★★★★★
based on 125975 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I bought the TERMOADESIVE labels but unfortunately on some types of fabrics they come off at the first wash
Lorena P.
Translated review
Answer from Petit-Fernand
Dear Loredana, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. I invite you to write to [email protected], indicating your order number and attaching photos of the labels coming off. Good day, Elena
2
/5
★★☆☆☆
The stickers have started to come off after one wash
Natalie B.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
The product is fine, but in the end somewhat expensive for what it is and the customer service did not please me at all. I don't think I will buy again and will not recommend it. Thank you
Mónica Esteve Alcón
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Answer from Petit-Fernand
Dear Monica, Thank you for choosing Petit-Fernand. I am sorry you did not have a good experience with our services, I invite you to contact us at [email protected] to find a solution. Have a nice day, Melina
2
/5
★★☆☆☆
Order placed on 20/08 and received on 16/09 so not happy at all since the return to school was already done!!!!
Barbara Tournayre
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Answer from Petit-Fernand
Hello Barbara, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
I bought stickers on the web and by mistake they put in the shopping cart another model different from the one I chose. I contacted Petit Fernand to report the problem and they confirmed that in the basket there was another different model and they have not helped me nor have they answered me more to see what solution we give to the problem.
Elena Vicente
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Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand. I am sorry that you did not have a good experience with our services, I invite you to contact us at [email protected] to find a solution. Have a nice day, Melina
2
/5
★★☆☆☆
Label that goes into the washing machine. Required in recommend....
Amélie Dapoigny
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Answer from Petit-Fernand
Hello Amélie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Ordered stickers on September 9.September...today is September 25.and they still have not arrived.No notice of delay or any information about the order.They are the invoice for the payment. I have already heard unfortunately that they are very slow and I have to contact them myself. I also wanted the water bottle...(which by the way weighs a lot) but given the first experience...I will never order anything. If 30 stickers I have to wait 1 month.... Thanks but no,there is amazon...more reliable!
Dita
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Answer from Petit-Fernand
Dear Dita, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
2
/5
★★☆☆☆
Order received late and envelope damaged
Beverley
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Answer from Petit-Fernand
Hi Beverley, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
They take a little while to ship the order.
Silvana Alomía
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Labels as described. But very long delivery time compared to others!
Axelle F
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Answer from Petit-Fernand
Hello Axelle, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Choice of label personalization, decent delivery time. On the other hand, the labels are not correctly printed, the text is not centered and even overflows.
Td
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Answer from Petit-Fernand
Hello Tiphanie, Thank you for choosing C-MonEtiquette! I'm sorry for the inconvenience. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Iron-on label order placed on 5/09/19 shipped on 12/09/19 so we were far from the 72 hours guaranteed on the site... my order finally arrived on 14/09/19. The colors, patterns and typography were as I expected. The downside is that the labels tend to come off in the corners on thick fabrics like jeans. So I iron them again when ironing.
Noemma
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Answer from Petit-Fernand
Hello Noemma, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Mixed opinion. I tried this supplier following a promotional code. The iron-on clothing labels do not all adhere properly despite being applied according to the instructions. The object labels seem to be resistant. As for the self-adhesive clothing labels, I'm not convinced of their durability. And finally, the shoe labels seem to do the job. The pack is a good idea for trying out the different products, and the bonus is that you can put different names on them.
Vanessa
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Answer from Petit-Fernand
Hello Vanessa, Thank you for choosing C-MonEtiquette! Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The self-adhesive labels are a bit disappointing. Some of them came off after the 1st wash (even though they were attached to the garment label).
Aj
Translated review
Answer from Petit-Fernand
Hello Axelle, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Perfect and correct labels. Too long shipping time. But they are very economical, maybe it's worth waiting 14 days.
Guest
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
I haven't washed it enough times to know how long it lasts. After ordering, I received an ad offering a 10% discount for my first order (what a joke! I had just confirmed my order).
Amel Hafirassou
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Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
It has taken a long time to arrive, 2 weeks. I am missing the special paper to put on top of the sticker. The stickers themselves are very good.
Alba Olivan Salazar
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Kudos to You for the product but I gave a middle rating for the long delivery time (needed for the child's school clothes). I still recommend this Serious and Professional Company.
Giorgio F.
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Answer from Petit-Fernand
Dear Giorgio, Thank you for choosing Petit-Fernand and thank you for your great feedback! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
2
/5
★★☆☆☆
I have purchased several times from the site and the delivery time has been "quite" fast. The last order placed was on 14/09 and to date I have not received the labels I ordered.
Fra
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
2
/5
★★☆☆☆
Label this stuck in the washing machine and dryer . lost a lot .
Magalie Brimaud
Translated review
Answer from Petit-Fernand
Hello Magalie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Very dissatisfied with the delivery time ... I received my labels more than 15 days after I ordered them ... and no commercial gesture was made ...
Guest
Translated review
Answer from Petit-Fernand
Hello Alexandra, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
I recently received the labels and they seem to be working well at the moment. The wait to receive them was not 48 hours, but two weeks, due to the fact that the shipments are entrusted to the Italian postal service and not the couriers. To be reminded for the next order, to proceed well in advance.
Deboraa
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Answer from Petit-Fernand
Dear DeboraA, Thank you for choosing Petit-Fernand! Our shipping times include 48h business hours for manufacturing plus 2 to 10 business days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
Very slow in delivery, it took 2 weeks for the stickers to arrive.
Laura Martínez Palomino
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The product is very nice, it is practical but it is expensive. And the worst thing is that it has taken so long to arrive that it has not helped me at all. It took 14 days from the time I placed the order to arrive.
MarÍa Antonia MartÍn Romero
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
They took a long time to arrive, almost 10 days.
Vanessa Mateo Batiste
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Took too long to receive the order
Gala Diaz
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Delighted with the product Disappointed with the delivery time: they say 48 hours on the site which was not the case and the order was not visible on my account to track it.
Prisc
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Answer from Petit-Fernand
Hi Prisc, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Lovely labels that seem to hold up, but reception a bit slow, received 15 days after order. When you try to contact the site, you get a standard, automatic message.
V. Nak
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Answer from Petit-Fernand
Hello Véronique, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
I ordered on September 11 and as of today, September 26, nothing has arrived yet !!!! I think after paying 12 euros it should have been another safer shipping method!!!
Roxana Regedor
Translated review
Answer from Petit-Fernand
Dear Roxana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
After first wash, the stickers are coming off! Never ever gonna ordered again!!!
Daiga L.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin