/10
★★★★★
based on 126761 reviews published
★★★★★
based on 126761 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Perfect and correct labels. Too long shipping time. But they are very economical, maybe it's worth waiting 14 days.
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
I haven't washed it enough times to know how long it lasts. After ordering, I received an ad offering a 10% discount for my first order (what a joke! I had just confirmed my order).
Amel Hafirassou
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Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
It has taken a long time to arrive, 2 weeks. I am missing the special paper to put on top of the sticker. The stickers themselves are very good.
Alba Olivan Salazar
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Kudos to You for the product but I gave a middle rating for the long delivery time (needed for the child's school clothes). I still recommend this Serious and Professional Company.
Giorgio F.
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Answer from Petit-Fernand
Dear Giorgio, Thank you for choosing Petit-Fernand and thank you for your great feedback! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
2
/5
★★☆☆☆
I have purchased several times from the site and the delivery time has been "quite" fast. The last order placed was on 14/09 and to date I have not received the labels I ordered.
Fra
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
2
/5
★★☆☆☆
Label this stuck in the washing machine and dryer . lost a lot .
Magalie Brimaud
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Answer from Petit-Fernand
Hello Magalie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Very dissatisfied with the delivery time ... I received my labels more than 15 days after I ordered them ... and no commercial gesture was made ...
Guest
Translated review
Answer from Petit-Fernand
Hello Alexandra, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
I recently received the labels and they seem to be working well at the moment. The wait to receive them was not 48 hours, but two weeks, due to the fact that the shipments are entrusted to the Italian postal service and not the couriers. To be reminded for the next order, to proceed well in advance.
Deboraa
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Answer from Petit-Fernand
Dear DeboraA, Thank you for choosing Petit-Fernand! Our shipping times include 48h business hours for manufacturing plus 2 to 10 business days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
3
/5
★★★☆☆
Very slow in delivery, it took 2 weeks for the stickers to arrive.
Laura Martínez Palomino
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
The product is very nice, it is practical but it is expensive. And the worst thing is that it has taken so long to arrive that it has not helped me at all. It took 14 days from the time I placed the order to arrive.
MarÍa Antonia MartÍn Romero
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
They took a long time to arrive, almost 10 days.
Vanessa Mateo Batiste
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Took too long to receive the order
Gala Diaz
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Delighted with the product Disappointed with the delivery time: they say 48 hours on the site which was not the case and the order was not visible on my account to track it.
Prisc
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Answer from Petit-Fernand
Hi Prisc, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Lovely labels that seem to hold up, but reception a bit slow, received 15 days after order. When you try to contact the site, you get a standard, automatic message.
V. Nak
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Answer from Petit-Fernand
Hello Véronique, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
I ordered on September 11 and as of today, September 26, nothing has arrived yet !!!! I think after paying 12 euros it should have been another safer shipping method!!!
Roxana Regedor
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Answer from Petit-Fernand
Dear Roxana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
After first wash, the stickers are coming off! Never ever gonna ordered again!!!
Daiga L.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
Frankly, I expected the quality to be perfect, but: When I placed my first order, the iron-on labels arrived badly printed. Even before I could wash some clothes with the labels, they were coming off (e.g. socks). After the first wash, I've so far had 4 labels partially peel off, and 2 completely. So yes, all you have to do is put the iron back on without steam, for even longer than recommended. But it's a pain to have to get your iron out all the time to glue each label that comes off a little more after each wash (especially when you don't iron like I do...). I decided to try a second time, thinking that maybe I'd come across a batch of defective labels. I was surprised to find that the iron-on labels sold in the pack were neither of the same quality nor the same size as those bought separately. The quality in the pack is much better and the size larger. Unfortunately, I've had them peel off again. I think it's crazy. It takes enough time as it is to label everything, so if you have to repeat the operation after every wash/2/3 washes, you're not done yet! I'd like to point out that shoe labels hold up very well. I've never used the labels for objects or the self-adhesive labels for clothes. My negative opinion is about iron-on labels.
Manon Srn
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Answer from Petit-Fernand
Hello Manon, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
They stick well with the iron however after the first wash they came off...I was disappointed
Mounia E.
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Answer from Petit-Fernand
Dear Mounia, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
I'm disappointed by the fabric adhesive labels, because some of them wash out, even though the application time after gluing is respected.
Anne
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Answer from Petit-Fernand
Hello Anne, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I received the labels, so far so good, but without the iron-on paper to attach them to the garment 🙁
Soledad Godino
Translated review
Answer from Petit-Fernand
Dear Soledad, I am sorry you did not receive the protection paper, we have sent you another one. Have a nice day, Melina
3
/5
★★★☆☆
Shipping too slow Color not identical on paper
Marina Demantke
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Answer from Petit-Fernand
Hi Marina, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
I received labels with instructions in Spanish, not very practical...
Hanfara Samba
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Answer from Petit-Fernand
Hello Hanfara, Thank you for choosing C-MonEtiquette! I'm sorry for the inconvenience. Please contact us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Very nice labels Only flaw is the shipping service and timing. They sponsor 48hrs of product production everywhere but omit that shipping times range from 2 to 10 days (always 10 alas) AND they give no record of the package being shipped.
Cb
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3
/5
★★★☆☆
Nice and yet to be applied. Three no's: no tracking, no response, despite my repeated email reminders, from them, and delivery delay after 10 days.
Una C.
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! Labels are sent via free, untraceable priority mail and items have a tracking number. Thank you for your feedback, we are indeed considering other more transparent shipping methods for next season. Regarding emails, we respond in order of arrival, so a multeplice sending only delays the case processing time. Cordially, Elena
2
/5
★★☆☆☆
I was a little disappointed because when I confirmed my order I got the wrong product. I sent an email to explain this and I didn't get a reply.
Elodie Merat
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Answer from Petit-Fernand
Hello Elodie, Thank you for choosing C-MonEtiquette! I'm sorry for the inconvenience. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Very good customer service. But the labels have not arrived and I have requested a refund.
Patricia Dos Anjos
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
The product is very well made but the shipping took me more than two weeks.
María Ángeles
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
I give three stars for the late delivery.... almost three weeks of waiting... but the labels are very good.
Gemma Jover Molero
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Answer from Petit-Fernand
Good morning Gemma and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Clear, practical site. Fast delivery. Very pretty and aesthetic labels. But most iron-on labels did not stand up to washing at 60 degrees.
Nadège M
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Answer from Petit-Fernand
Hello Nadège, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Exceptional labels but they take a long time to arrive from the time you order them
Carmina Gutierrez
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina