/10
★★★★★
based on 126789 reviews published
★★★★★
based on 126789 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I did not receive the order!
Christelle Auremboux
Translated review
Answer from Petit-Fernand
Hello Christelle, Thank you for choosing C-MonEtiquette. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Didn't receive my item
Lauz
Answer from Petit-Fernand
Hello, Thank you for ordering with Petit-Fernand UK! We are sorry that you did not receive your item yet and invite you to contact our customer service for help per e-mail to: [email protected] Thank you very much ! Kindly, Marylin
1
/5
★☆☆☆☆
I still haven't received my parcel!
Lydie Clerc
Translated review
Answer from Petit-Fernand
Hello Lydie, Thank you for choosing C-MonEtiquette. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I placed my order almost a month ago. My labels were quickly shipped. However, I'm still waiting for them !!!! It's been 3 weeks!
Magalie C
Translated review
Answer from Petit-Fernand
Hello Magalie, First of all thank you for your order at C-MonEtiquette. Your order was put back into production and reshipped today. We hope you will receive it quickly, despite the current situation which is slowing down shipments. Good day, Melina
1
/5
★☆☆☆☆
I have never received my order. I've claimed it, but nothing...
Ana Jiménez
Translated review
Answer from Petit-Fernand
Good morning Ana, I am very sorry that you have not received your order yet, I invite you to contact our customer service at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not received my order to date. Ms Poussin Jessica
Mme. Jessica Poussin
Translated review
Answer from Petit-Fernand
Hello Jessica, Thank you for sharing your opinion. I'm sorry you didn't receive your order, please contact us at [email protected] so we can find a solution. See you soon,Melina
1
/5
★☆☆☆☆
The stickers washed off
Katie B.
Answer from Petit-Fernand
Dear Katie, Thank you for buying with Petit-Fernand UK. We are sorry you had a problem with the stickers. This is not normal and we invite you to contact our customer service by e-mailing to: [email protected]. for assistance. Thank you very much. Kindly, Marylin
1
/5
★☆☆☆☆
I haven't received my order yet.... Although the e-mails confirm shipment since March 5.
Caroline Di Maria
Translated review
Answer from Petit-Fernand
Hello Caroline, First of all, thank you for choosing C-MonEtiquette. If you still haven't received your order, please contact our customer service department at the following address: [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I ordered the stickers in February and I have not received them yet.
Raquel Sánchez Castro
Translated review
Answer from Petit-Fernand
Dear Raquel, Thank you for your order with Petit-Fernand and for sharing your opinion. I am sorry that you haven't received your order yet, I invite you to contact our customer service at [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
It's been 2 weeks but I still haven't received my order
Carlotta
Translated review
Answer from Petit-Fernand
Good morning Carlotta, thank you for your order and your feedback. I am very sorry that there were problems with the delivery, please contact me by email at [email protected] so that together we can look for a solution as soon as possible. Cordially, Caterina
1
/5
★☆☆☆☆
I still haven't received my order!
Audrey Pain
Translated review
Answer from Petit-Fernand
Hi Audrey, We're sorry you didn't receive your order. Please contact our customer service department at [email protected]. Have a nice day, Melina.
1
/5
★☆☆☆☆
If only I had received my package I could leave an opinion
Agata C.
Translated review
Answer from Petit-Fernand
Dear Agata, Thank you for your feedback. We are very sorry that your order has not arrived yet, in fact we are out of the normal delivery time. Please contact us at [email protected] to find a solution. Sincerely, Caterina
1
/5
★☆☆☆☆
Your labels never reached me
Valeria
Translated review
Answer from Petit-Fernand
Good morning Valeria, Thank you for your feedback. We are very sorry that your order has not arrived yet, in fact we are out of the normal delivery time. Please contact us at [email protected] to find a solution. Sincerely, Caterina
1
/5
★☆☆☆☆
Poor quality
Melissa Blam
Translated review
Answer from Petit-Fernand
Hello Melissa, We're sorry you're not satisfied with the quality of our products. Please contact our customer service department at [email protected] so that we can find a solution. Good day, Melina
1
/5
★☆☆☆☆
I'm very disappointed I ordered labels to stick on clothes with the iron and nothing sticks, the labels don't stick to the fabric no matter what the fabric nothing sticks. They're all ruined and gone to waste.
Mélaine Emery
Translated review
Answer from Petit-Fernand
Hello Mélaine, We know that your labels don't fit, this is not normal. Please contact our customer service department at [email protected] Good day, Melina
1
/5
★☆☆☆☆
Bad. Order not arrived. I am requesting a refund
Monica D.
Translated review
Answer from Petit-Fernand
Dear Monica, Thank you for your order and your feedback. I am very sorry that there were problems with the delivery, please contact me by email at [email protected] so that together we can look for a solution as soon as possible. Cordially, Caterina
1
/5
★☆☆☆☆
Well, my order has not arrived yet
Simona Daniela Greblea
Translated review
Answer from Petit-Fernand
Dear Simona Daniela, Thank you very much for your comment. I am sorry that you have not received your order yet, you can contact us at [email protected] to find a solution. Best regards Caterina
1
/5
★☆☆☆☆
Unfortunately it will soon be a month since I ordered my labels and I still haven't received them.
Julie
Translated review
Answer from Petit-Fernand
Hello Julie, thank you for your comment. As I told you by e-mail, the post office must have lost the first order, we have put the products back into production which were shipped on 06/03/2020, you should receive them soon. I remain at your disposal for any further information. Caterina
1
/5
★☆☆☆☆
I did not receive anything, I am very disappointed.
Cindy Capon
Translated review
Answer from Petit-Fernand
Hello Cindy, Thank you for sharing your opinion. I'm sorry you didn't receive your order, I'll contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
All labels on the order have peeled off after performing the correct method of placement. Poor quality of this last order
Jessica Diaz Navarro
Translated review
Answer from Petit-Fernand
Good morning Jessica, Thank you for your feedback. I am sorry to hear that your labels are peeling off, it is not normal. I have just sent you an email to look for a solution. See you soon, Caterina
1
/5
★☆☆☆☆
I never received the labels.
Vanessa Van Weelden
Translated review
Answer from Petit-Fernand
Hello Vanessa, Thank you for sharing your opinion. I'm sorry you didn't receive your order, I'll contact you right away by email. See you soon, Melina
1
/5
★☆☆☆☆
I was very disappointed with my last order because more than half of the iron-on labels came off the garments after only 5 days, although I followed the instructions as usual. To date I've had to write in pen on the garment label because I didn't have enough iron-on labels. I won't be ordering any more iron-on labels for my twins' next school year, I'll stick with the self-adhesive ones. It's a shame, I've always been happy with every order I've placed with you.
Audrey Fornero
Translated review
Answer from Petit-Fernand
Hello Audrey, Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry your labels are coming off, I'll send you an email so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Well, my opinion is that a week after putting them on the garment they came off, so I am not at all satisfied with the purchase.
Natalia Gala Rivero
Translated review
Answer from Petit-Fernand
Good afternoon Natalia, Thank you for sharing your review. I am sorry to hear that your labels are peeling off, it is not normal. Then I invite you to contact our customer service at [email protected]. See you soon, Melina.
1
/5
★☆☆☆☆
Paid a lot of money for lunchboxes and leakfree water bottles !! Lunch box ice. Pack is warped when frozen so it won't close!!!! Water bottle is leaking !!!! I was really not impressed. We only purchased them last month !!
Z I.
Answer from Petit-Fernand
Hello, Thank you for buying with Petit-Fernand UK ! We are sorry you had problems with our products. This is not normal and should not happen. The quality of our products is very important to us. We invite you to contact our customer service for help: [email protected] ! Kindly, Marylin
1
/5
★☆☆☆☆
Did not receive my order
Staquet Annick
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. We're sorry you didn't receive your order. Please contact us at [email protected] to find a solution. Best regards, Caterina
1
/5
★☆☆☆☆
Nobody gives you a follow up of the order, they tell you that it will arrive in 10 days at the most and it is a lie.
Rocío Espolita Suárez
Translated review
Answer from Petit-Fernand
Good morning Rocio, Thank you for your comment. I am very sorry for the delay. As we told you by email, the courier lost the first order, so your order has been put back to production and we sent it 3 days ago, it should not take long to arrive. We can't give you a tracking number because they don't exist for labels, only for items. Best regards Caterina
1
/5
★☆☆☆☆
Ordered on 22nd Feb. Ordered arrived with the wrong label design, wrong name,wrong number. Complained was told they would remake the order. Still haven't received anything two weeks later. Will never order again
Jennifer S.
Answer from Petit-Fernand
Hello Jennifer, thank you for shopping with Petit-Fernand. We are sorry that you did not receive your order and can confirm you that we send it out a second time, it left on March 2nd and should be with you soon.-:) We hope that we answered your question and invite you to contact our customer service by e-mail to: [email protected] for any further questions. Kindly, Marylin
1
/5
★☆☆☆☆
My 2 and a half year old daughter clumsily dropped the bottle and the cap broke into pieces. To prevent her from hurting herself, I removed the stopper, thinking that I could recommend a new one, except that orders cost a minimum of 9 euros. The cork is 8 euros. I also find that opening it is not easy for this age, she can't do it and has to ask for help every time she's thirsty, even though the aim is to make them fall.
Chloé Scheers
Translated review
Answer from Petit-Fernand
Hello Chloé, Thank you for sharing your opinion. I'm sorry for the inconvenience and invite you to write to us at [email protected] to find a solution. Sincerely, Caterina
1
/5
★☆☆☆☆
All the tags I put on came off while my daughter was wearing her clothes....
Valérie Balandras
Translated review
Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion 🙂 We're sorry your labels are coming off. If the problem persists, please write to us at [email protected] so we can find a solution. Good day, Melina
1
/5
★☆☆☆☆
Order never received. Refund requested, pending
Carine
Translated review
Answer from Petit-Fernand
Hello Carine, thank you for your message. We're sorry you didn't receive your order, which is why we refunded it on 02/03. Good day, Melina