9.1/10
★★★★★
based on 125965 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
I've had 3 batches so far but the most recent one the stickers have come off clothing in the wash. The 1st batch are still going strong on both clothing and lunch boxes etc.
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Katie F.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
3 /5
★★★☆☆
Many object stickers come off quickly in the dishwasher 🙁
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Cindy Agredano
Translated review
Answer from Petit-Fernand
Hello Cindy, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3 /5
★★★☆☆
Labels too small.
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Clt22
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for your message. We offer different types of labels, for clothing or for objects, and the categories are clearly indicated on the site. You have received what you ordered. See you soon, The C-MonEtiquette team
3 /5
★★★☆☆
This time, which would be the fourth, I was unlucky with the shipment that arrived after more than two weeks, I thought it was lost. The labels are a little worse, in past years the finishing of the designs were much more precise.
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Francesca S.
Translated review
Answer from Petit-Fernand
Dear Francesca, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
2 /5
★★☆☆☆
Long delivery, very high prices and the labels come off easily. I will not buy the products again
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Manuela
Translated review
Answer from Petit-Fernand
Dear Manuela, Thank you for your message. We are very sorry that the products do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3 /5
★★★☆☆
Beautiful packaging in which they arrive and the graphics, a little less so the arrival time and untraceability of the shipment (in part because the labels are sent by plain mail and therefore no extra cost). Good price too!
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Daniela D.
Translated review
Answer from Petit-Fernand
Dear Daniela, Thank you for choosing Petit-Fernand and thank you for your feedback! The labels are sent via free, non-tracking priority mail and the items have a tracking number. Thank you for your feedback, we are indeed considering other more transparent shipping methods for next season. Sincerely, Elena
3 /5
★★★☆☆
The labels are very cute,unfortunately I only give 3 stars because it took 15 days to be delivered to my house and you couldn't even track the shipping...there was just waiting patiently without knowing when they would be delivered!
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Sara
Translated review
Answer from Petit-Fernand
Dear Sara, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
2 /5
★★☆☆☆
I placed the order on September 5 and today, September 23, I still have not received ???????.
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Guest
Translated review
Answer from Petit-Fernand
Dear Ana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2 /5
★★☆☆☆
I placed an order that was supposed to be in 48 manufactured and they sent it to me 4 days later and to top it off it was incomplete, only half of what I ordered!!!! I make a claim and they answer me two days later and tell me that they will send it to me again in 48 hours, I tell them to give me back the money of what they have not sent, I no longer want what they did not send me, no answer received!!!!
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Guest
Translated review
Answer from Petit-Fernand
Dear Beatri, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3 /5
★★★☆☆
I find iron-on labels for clothes far too big. The ones that have to be stuck on are not easy to peel off and don't always hold well.
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Laure
Translated review
Answer from Petit-Fernand
Hello Laure, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2 /5
★★☆☆☆
The shipment took a long time, more than 1 week, horrible.
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Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
3 /5
★★★☆☆
Too bad about the shipping, untraceable, arrived much later than the two days entered on the site. the labels are lovely.
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G. M.
Translated review
Answer from Petit-Fernand
Dear G.M, Thank you for choosing Petit-Fernand! The labels are sent via free, non-tracking priority mail, and the items have a tracking number. Thank you for your feedback, we are indeed considering other more transparent shipping methods for next season. Sincerely, Elena
3 /5
★★★☆☆
Delivery time a little long. The thermoadhesive labels don't hold very well.
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Elena L.
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for your message. We are very sorry that the products do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3 /5
★★★☆☆
Good labels, long shipping. In response to Ms. Elena, who commented on my review, I say I stand by my opinion, 2 to 10 days to ship is still a long time in my opinion. The product I said was still good. You ask to review and so I did, product and service, then if you don't like it.... ....suerte!
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Michela
Translated review
Answer from Petit-Fernand
Dear MIchela, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3 /5
★★★☆☆
Everything ok except the shipping delay, too slow thanks
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Sara
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3 /5
★★★☆☆
The labels don't all stick well. I followed the instructions carefully. The price is a bit high.
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Elodie C
Translated review
Answer from Petit-Fernand
Hello Elodie C, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
2 /5
★★☆☆☆
Nice labels but the delivery time is too long
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Scilla G.
Translated review
Answer from Petit-Fernand
Dear Scylla, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3 /5
★★★☆☆
It took me a long time to receive my order.
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******""""
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2 /5
★★☆☆☆
Quite disappointed by the iron-on labels, which either don't stick or peel off very quickly after washing. But the design is very nice. No problems with self-adhesive labels for objects. Very fast shipping
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Amandine
Translated review
Answer from Petit-Fernand
Hello AMANDINE, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2 /5
★★☆☆☆
In fact, I placed the order on September 4th and it did not arrive until the 18th, a week after school started.
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Yesica
Translated review
Answer from Petit-Fernand
Dear Yesica, Thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3 /5
★★★☆☆
Very good but much longer than 2 days to get.
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Dorothee P.
Translated review
Answer from Petit-Fernand
Hello and thank you for shopping at esistmeins.de! We regret that you are unhappy with our delivery times. We send the goods out after 48 hours and then you have to expect 2-6 working days with the post office, as the goods come from France, sometimes the post office takes a little longer, but unfortunately we have no influence on that. As a rule, however, it is very quick. Mfg, Marylin
3 /5
★★★☆☆
Self-adhesive labels don't stay on after a first machine wash. The same applies to iron-on labels. Maybe a bad batch. It's the first time it's happened to me! I've never had this problem with my eldest daughter. I'll have to wait and see on the others.
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Corine Goudet
Translated review
Answer from Petit-Fernand
Hello Corine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2 /5
★★☆☆☆
They should improve the shipping of the labels!!!! Since I did not arrive on time tube q buy other labels on another page and I came pretty fast.... should not put 48h or better clarify that in 48h you make the labels.
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Arbelys Karina
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2 /5
★★☆☆☆
Shipping took too long
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Sanela K.
Translated review
Answer from Petit-Fernand
Hello and thank you for shopping at esistmeins.de! We regret that you are unhappy with our delivery times. We send the goods out after 48 hours and then you have to expect 2-6 working days with the post office, as the goods come from France, sometimes the post office takes a little longer, but unfortunately we have no influence on that. As a rule, however, it is very quick. Mfg, Marylin
2 /5
★★☆☆☆
Is not the first purchase. The shipping is super slow...
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Maria L.
Translated review
Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3 /5
★★★☆☆
The labels are very good and of good quality. My complaint comes because on the website while ordering you are informed that you will receive it in 48 hours and once you finish the process, having already paid, it says that between two days and 10!!! which seems to me to be a deception. If you are not in a hurry nothing happens but in my case I opted for them for the 48h and I got to the 8 days .... so I had to buy other additional labels.
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Guest
Translated review
Answer from Petit-Fernand
Dear Rocio, Thank you for choosing Petit-Fernand! The manufacturing times are 48 hours + 2 to 6 days of delivery with Correos. Have a nice day, Melina
3 /5
★★★☆☆
Seemed great for the first two weeks (stickers stuck on clothing labels), even ordered more. But they are now beginning to lift, one has come off the label and stuck itself firmly to my washing machine drum. Wish I hadn't bought second lot, pricey and they don't stick as promised.
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Chantelle H.
Answer from Petit-Fernand
Hello, thank you very much for shopping with petit-fernand! We are sorry to hear that you have problems with the stickers. This is not normal and therefore we invite you to contact our customer service for assistance: [email protected] ! Thank you very much ! Kindly, Marylin
2 /5
★★☆☆☆
Delivery takes a very long time, label booklet not complete, customer service not exactly obliging. Price very high for a few labels
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Wdr
Translated review
Answer from Petit-Fernand
Hello and thank you for shopping at esistmeins.de! We regret that you are unhappy with our delivery times. We send the goods out after 48 hours and then you have to expect 2-6 working days with the post office, as the goods come from France, sometimes the post office takes a little longer, but unfortunately we have no influence on that. As a rule, however, it is very quick. We are sorry that you were not satisfied with our customer service. We do everything we can to satisfy our customers and are working on it. Mfg, Marylin
3 /5
★★★☆☆
I ordered it 10 days ago, it was intended as a birthday present. Unfortunately, the lunch box arrived far too late ??
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Meltem M.
Translated review
Answer from Petit-Fernand
Hello and thank you for your order at esistmeins.de! We are sorry that you are unhappy with our delivery times. We send the goods out after 48 hours and then you have to expect 2-6 working days with the post office, as the goods come from France, sometimes the post office takes a little longer, but unfortunately we have no influence on that. As a rule, however, it is very quick. Mfg, Marylin
3 /5
★★★☆☆
The labels were dispatched 7 working days after the order was placed. On the website, they promise not to exceed 48 hours. I received an e-mail saying that they had been dispatched 5 days after the order. Of course, it was the back-to-school rush, but hey... Apart from the delivery time, the labels are pretty and of good quality.
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Julie
Translated review
Answer from Petit-Fernand
Hi Julie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have a complaint. Good day, The C-MonEtiquette team