/10
★★★★★
based on 126692 reviews published
★★★★★
based on 126692 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Ordered the stick on sticker this time but was really happy with them. They ar3 hard to peel off the backing paying resulting in 1 corner becoming crinkled and then they are easy to peel of the garment. Will be re ordering the iron on ones again as they were great
Mrs S.
Answer from Petit-Fernand
Hello Salina, We're sorry about this quality issue, and have sent a new batch of labels into production for you as a replacement. We hope this order arrives very soon. Have a wonderful day!
2
/5
★★☆☆☆
The stickers don't seem to have been cut properly. They were very hard to remove from the backing and when I did manage to remove one it was all misshapen on the corners.
Danielle H.
3
/5
★★★☆☆
I ordered a snack box and I'm disappointed with the result: a simple label stuck on the box. I was expecting something better, too bad. Otherwise it is very beautiful and good quality to see in time.
Samantha Villefayot
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback 🙂 Indeed, our snack and meal boxes are personalized with stickers. The aim is to allow you to change your personalization according to your children without having to repurchase the whole product ? Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I have not yet received my order and so I had to find a plan B to label the supplies for my child who came home this morning.
Nh
Translated review
Answer from Petit-Fernand
Hello, We are sorry to read that you have not yet received your order by the postal service. Our Customer Service department has just contacted you to suggest a solution. Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Unfortunately, my order never arrived and I am currently waiting for a refund
Udella F.
Translated review
Answer from Petit-Fernand
Good morning Francesca, we sincerely regret the inconvenience regarding the non-delivery of your order. We have tried our best to assist you by offering two alternative solutions to resolve the situation, including a new shipment. However, we understand your decision to opt for a refund. We would like to clarify that the non-delivery was not due to our error, and we apologize for the inconvenience this has caused. However, we are available for further clarification or to assist you in the future. We thank you for your understanding. Clare, Petit-Fernand
3
/5
★★★☆☆
I was disappointed that I bought to different name labels they came in the same book But were for two Different family's so not the best gift I could have given Then both I had to break the book re print the instructions
Customer
Answer from Petit-Fernand
Hello Penelope, We're sorry to hear you are unhappy with your order. In order to help reduce the impact on the environment, we use as little paper as possible when making orders, which is why we put multiple labels with different names in a single booklet. If you wish to have separate booklets, the best way to guarantee it is by placing the orders separately. Our marketing department has been notified about this, in order to make this clear on our website. We apologise for this inconvenience, and thank you for your understanding. Have a wonderful day!
3
/5
★★★☆☆
I recently bought the school pack, but unfortunately I'm disappointed with the distribution of the labels. There aren't enough labels for clothes, and I only received one page of labels for shoes, which is insufficient. Conversely, there are far too many labels for objects. This unbalanced distribution has left me short of labels for essential needs. I really don't want to have to buy another 30-pack when this one isn't suitable.
Dydyne
Translated review
Answer from Petit-Fernand
Hello, thank you for your comment. We are sorry that the Pack you have chosen does not meet your needs. ?? Your feedback is extremely important to us as it enables us to improve the products we offer you! Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
I have ordered stickers from here before and they were great! However, this time the stickers I ordered are virtually impossible to unstick from the backing paper. Which means that by the time I've unstuck them they are all creased and don't stick as cleanly on the labels. I must admit I'm disappointed that the quality is not as good as previously.
Jenni F.
Answer from Petit-Fernand
Hello Jenni, We're so sorry about this issue with your labels. We have sent a new batch into production for you, and hope it will arrive soon. Have a wonderful day!
2
/5
★★☆☆☆
Rubbish !!! Already peeling off and items only been washed once . £18 for rubbish ??
Kelly B.
3
/5
★★★☆☆
First order never received and no response from customer service... I gave myself a second chance with a second order by paying FDP for express shipping. I received my labels after 4 days. Luckily, I still received the labels for my son's first day of school. Product as created. I share....
Amélie
Translated review
Answer from Petit-Fernand
Hello Amélie, We are delighted that you have finally received your products ? However, we invite you to contact our Customer Service so that they can help you with the order that was not delivered to you by the postal services. We wish you an excellent day, Camille C-MonEtiquette
3
/5
★★★☆☆
Over the customer service, the gourd arrived damaged and impossible to fill out the claim form because "temporary error" I tried several days to refile and I finally gave up.
Nathalie Pompei
Translated review
Answer from Petit-Fernand
Hello Nathalie, We're sorry your product arrived damaged. Our Customer Service department has just sent you an e-mail to help you as soon as possible. ?? Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
The stickers are beautiful. The delivery time takes forever.........also if you order then allow plenty of time.
Jrr
Translated review
Answer from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. However, we are pleased that you like the stickers. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
Unfortunately, the labels don't stick really well. Within a week they started to peel off the pens.
Meltem A.
Translated review
Answer from Petit-Fernand
Good afternoon, We are very sorry that our products are causing you problems. We have just contacted you for more information. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I received my article
Augustine
Translated review
Answer from Petit-Fernand
Hello, We are delighted to read your message and hope that your order meets your expectations? Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Good evening, I've been a C-monétiquette customer for years and so far I've been satisfied with both the quality and the service (although last year, delivery of my back-to-school order took a very long time and the labels arrived well after the start of the school year (Belgian); but ok, not a tragedy). This year, I went ahead and had them delivered on time, but I was very disappointed by the quality of the labels: very, very difficult to peel off, almost impossible to do without damaging/creasing a corner of the label, it's as if they were almost or even not pre-cut? I ordered a lot of them this time, in different sizes and for two children, and I'm very disappointed to end up with a large batch so far below the quality I was used to from C-monétiquette... Incidentally, I'm also a little surprised to find, in my order, labels for different children grouped together in the same booklet, not very practical, but not dramatic (unlike the quality of the cut).
Alina Kiliesaite
Translated review
Answer from Petit-Fernand
Hello, First of all, many thanks for your loyalty? However, we are very sorry to read your message. It must be a problem with the cutting of your labels. Our Customer Service has just contacted you to help you...? Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I ordered a personalized water bottle 2 weeks ago. Unfortunately for our little girl, the gourd leaks through the lid. It's a shame because it's beautiful and keeps the water fresh.
Noémie Mâlet
Translated review
Answer from Petit-Fernand
Hello, We're very sorry to hear about the problem with your plug. Our Customer Service has just contacted you by e-mail to help you as best we can 🙂 Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Hello, I'm usually very satisfied, I order some every year, but this year they don't hold at all, they come off the pencils and markers. I had to put Scotch tape on each pencil and felt-tip pen to make them stick. Bof bof. I'll try somewhere else next year.
Morgana
Translated review
Answer from Petit-Fernand
Hello, We're sorry to read your message. As you have seen in the past, it is not normal for your labels to come off like this. For pens, however, we recommend our mini labels, which are thinner and therefore fit perfectly on pen templates. Our Customer Service has just contacted you to help you. Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I was disappointed as half of the labels came off the clothes when they were washed, even though I waited for the required time before washing.
Mrs G.
3
/5
★★★☆☆
I am very disappointed in the quality of the stickers this year. They are ripping very easily when taking them off the sheets and almost separating. I doubt they last like previous years have.
Customer
Answer from Petit-Fernand
Hello Susan, Our customer support has emailed you about this issue, and we have sent you a new batch at our expense to replace the faulty batch you received. We are sorry about the problem with quality, and hope your new batch gets to you very soon. Have a wonderul day!
3
/5
★★★☆☆
I would like to return to sending the products by mail with a minimum purchase, as it was before. Now with a carrier you have a high minimum purchase and for it to be free it has to be at a pickup point.
Cristina Bordonada Zapata
Translated review
Answer from Petit-Fernand
Hello, We have indeed decided to change our shipping methods to ensure a faster and safer delivery than before 🙂 However, we are not changing our products and we hope you will continue to like them ! Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
The stickers are of good quality and beautiful. However, it is annoying and incomprehensible why the 3 different names, of which I had ordered 60 each, were distributed over 2 "booklets". They were intended as a gift for the first day of school and normal sheets would have been enough for me, but I had to cut out the sheets with the other children's names from both booklets and one child was disappointed not to have a "booklet" at all.
Sen D.
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback. If the customer does not provide exact details, the labels will be sent in the same booklet. In the future, please feel free to let us know that your order is a gift and that you would like separate booklets. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I've been using labels from this brand for nearly 5 years now, and for the first time I'm disappointed. It's extremely difficult to peel them off the backing page, the glossy film ends up tearing, the label wrinkles and becomes unwearable. A real shame
Patricia Ahmiddouch
Translated review
Answer from Petit-Fernand
Hello Patricia, Many thanks for your loyalty? We hope that the labels we have sent you are as easy to use as usual. We are sincerely sorry for this cutting incident. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Lots of choice, new products, it's great. However, the labels aren't as easy to remove from their backing as they used to be. As a result, they tear a bit, which is very annoying, and it takes a lot longer to stick them on clothes and other objects.
Nadege
Translated review
Answer from Petit-Fernand
Hello Nadège, Thank you for your feedback? We are delighted that you like our products. Concerning your labels, our customer service has just contacted you by e-mail. Your labels should not be difficult to remove from their holders. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
The stickers are good. But the shipping takes forever and the customer service is very unfriendly. Therefore 3 stars.
Tiziana H.
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. Unfortunately not unfriendly. We have sent you all the information about the status of your order, but we have never received a reply from you. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Disappointed by the engraving, simple stickers!!!!!, too expensive
Nathalie Jacquier
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for your feedback. Indeed, our snack and meal boxes are personalized with stickers. The aim is to enable you to change your personalization to suit your children without having to buy the whole product again...? Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I've found that labels have fallen off after 1 wash. I had hoped these would last for school year, I have bought other brands in the past and found this to be the case. Disappointed
Lesley W.
3
/5
★★★☆☆
I'm partly satisfied because the labels stick really well. But I'm really disappointed with the decor! We chose the flowers with my daughter, and in the end there is almost nothing on the label. But the trick that will go in the trash, he has the flowers. Disappointed
Léa
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. We are delighted that the quality of our labels meets your expectations? Regarding the background chosen, we're sorry about the printing defect. Please contact our customer service department with your order number so that we can help you. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
The product is great but I ordered a huge amount, enough to get my children through the next few years and they have done nothing but relentlessly spam me with emails ever since. They need to do much better targeting with their marketing as I went from really liking the brand to being quite annoyed by them and unlikely to use them again
L F.
Answer from Petit-Fernand
Hello Lauren, So sorry to hear that you've been getting too many promotional emails. I have asked our marketing department to remove your mail from our newsletter so that you don't get disturbed any longer. Have a wonderful day!
3
/5
★★★☆☆
Nice product, but the design is badly stuck on the boxes and the water bottles with straws leak into the schoolbag.
Coralie Dose
Translated review
Answer from Petit-Fernand
Hello, We are very sorry to read your message. Our customer service has just contacted you by email to help you 🙂 Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I have specially arranged an express order and accordingly paid extra expensive that it comes to me after 1-2 working days it has passed over 5 working days and it is not yet there ... super annoying!
Ivana V.
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. For this order 5001358638 you selected standard delivery and not express delivery. This is why the delivery took longer than 1-2 days. Have a nice day, Elise, EsIstMeins