Reviews Petit-Fernand

I ordered and never received my order

I have not received my order and I can not get in touch, the phone is always busy and on the page I enter my order number with my email and it always gives me an error but the money has been charged.

Not yet received !!!! shipped on 15/08.... .

I haven't received the stickers yet, they are about to start school and I haven't been able to cover the books yet because they haven't arrived and it said 48 hours.

I ordered the stickers on August 13, 2019 and paid for them, but I still haven't received them.

None of the labels put on my son's things have held up in the wash! what a disappointment! all the things have to be labeled for the start of kindergarten I'm going to have to recommend (elsewhere?!) to label everything... a real hassle just before the start of the new school year!

Ordered on August 20, I still haven't received the labels as of September 2:(

Order placed on August 15th It is now September 2nd and nothing has been received.

I don't know, they haven't arrived yet

Never received the labels and no refund

Delivery time too long

Order not received. I still have not received my order.

I ordered 20 days ago and I have not received anything, I don't know if it is a scam!

The labels are poorly pre-cut. You have to cut everything out with scissors.

It has been 3 weeks since I placed my order and it has not arrived and I have no news about where it is and if I will ever receive it. The service is lousy. They charge you right away but then they don't care if you receive it or not.

I am very disappointed. My first order went well. But disappointed with the second order. I'm waiting for the end of my order.

Labels ordered on 14.08 19. As of today 01.09.19 nothing has arrived yet ??

I placed an order on 10.08.19 and still haven't received any labels after 3 weeks. E-mails are not answered, customer service cannot be reached by phone. Never order again!

My order is dated 22/08/19. I still haven't received anything. Customer service tells me I should receive my order by 05/09/19 but I think that's a long time! Especially since this is an error on your part regarding the postponement of the wrong delivery address. See on the order form which is not the same as the one I entered on the site. But this would have been corrected. But I haven't received anything and I'm still waiting.

Following my order placed on August 22 I still have not received the labels I called he told me they would send them back to me and still nothing.

Labels did not arrive on time !!! Ordered 10 days ago !!! For a priority letter it's a bit light !

They make misleading communication. It seems that in 48 hours you will have the labels (I didn't need them so urgently) and today, two weeks later, I still don't have them... they deliver the package to the post office in France in 48 hours and from there...

Pretty, practical labels, really great, especially when you have several children !!!!

Order placed on August 12, early September and still nothing received!

Label sticks with difficulty despite following the instructions and re-sticks with the first wash. I don't recommend it at all

Ordered on the 22nd. Still not received.

Order not received on time

I still didn't receive the shipment after 10 days of it being dispatched. I have been asking for the tracking number continuously and did not get it.

I still haven't received my order since August 16

Very few stickers, both for clothes and objects for a price quite high in my opinion! The different sizes of stickers do not fit the clothes and objects of my 4 month old baby! One positive thing to note is that the colors, drawings and letters are very nice, the combination too. Your response was very "silly" on your part! Obviously I placed orders with the supposedly adequate measures in a "nursery pack" ANOTHER THING AND VERY IMPORTANT (for the improvement of the product in the future) THE THERMOADESIVE STICKERS ARE COMING OFF ALL OF MY CHILD'S ROPES AND TOYS. THE TRUTH IS THAT THE PURCHASE WAS A FAILURE.

80 well spent. Order never received.

I'm very disappointed I never got my parcel and I never got a reply to the email I sent to report it. This doesn't even deserve a star!

Unsustainable delay of clothing labels

When I placed my order, I changed the delivery address (as I had moved house) but due to a bug or something, the old address was taken into account. I realized this immediately and notified the company. But every time I exchanged emails, I was dealing with 1 different person, and before I could sort out the address problem, my order was gone. I'm still waiting, and tomorrow my son goes back to school, so I had to buy a labeller to put his name on his things.

I haven't received my order ... it's been 10 days since I ordered ... I contacted customer service who asked me to be patient ... no tracking number ... disappointed ... I contacted your contact email address ... to date no response ...

I placed my order on August 18 and I still haven't received anything. The new school year starts tomorrow, so there's no point in receiving an order to label objects that will be at school. I do not recommend this company.

Ordered 3 weeks ago and the order has not been received. After the first contact I was asked to wait another week, now my mail is no longer answered. Money has not been refunded.

Order not received

Labels do not fit on pencils.... Very disappointed...

I placed the order on August 13 and a week later I received only half of the stickers I had bought in the pack. They told me it was a mistake and that they would send me the missing ones but today August 31 they still have not arrived, and on Monday my son will not have his things marked in time to go to kindergarten because of their mistake. I understand that they can make mistakes sometimes but they have to fix the mistakes faster, the shipment can take up to 10 working days and if they make a mistake then more than 20, a shame. I hope they arrive next week and if not I will get my money back, even so I will not buy here again, because I have not had the order when I needed it.