/10
★★★★★
based on 125936 reviews published
★★★★★
based on 125936 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The product has not arrived
Davide G.
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Answer from Petit-Fernand
Dear Davide, we are sorry! Please write to us at [email protected] because your order was shipped on 11/19/11... You should have received it by now. See you soon. Sophie
1
/5
★☆☆☆☆
Unfortunately, the personalized cotton bag is not a well-made product. After only one wash at 30 degrees as per the label, the prints are almost obliterated. I would not buy it again.
Valentina A.
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Answer from Petit-Fernand
Dear Valentina, Thank you for your message. As discussed by email we are sorry but you received a defective batch. As promised you should receive a new bag very soon. Kind regards, Sophie
1
/5
★☆☆☆☆
The first time I ordered something arrived fine a year ago but this time I ordered again according to them they have sent it 3 times and it has never arrived. They have refunded my money. I don't know why they don't send it certified so there are no problems.
Anel
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Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received my order despite a new shipment.
Guest
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Answer from Petit-Fernand
Hello Eliada, I'm sorry you didn't receive your order, we'll send it back to you as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I am not satisfied because I did not receive the goods!
Cigdem C.
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Answer from Petit-Fernand
Hello, thank you for your order at esistmeins.de ! We regret that you have not yet received your goods and invite you to contact our customer service by e-mail for assistance: [email protected] ! Thank you very much ! Mfg, Marylin
1
/5
★☆☆☆☆
I have not received my order
Maria Diaz
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Answer from Petit-Fernand
Dear Maria, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I did not receive the entirety of my order and it took more than 12 days to arrive.
Aurélie Joris
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Answer from Petit-Fernand
Hello Aurélie, I'm sorry, we've sent you back the missing products. Melina
1
/5
★☆☆☆☆
Order never arrived. No apology from seller, just a refund three weeks later!
Holly C.
Answer from Petit-Fernand
Dear Holly, your order was lost by the postal services. We apologized and told you that even if we weren't directly responsible for the loss we would anyway send you your order again free of charge, and you insisted you wanted a refund, so that's what we did... Have a nice day. Sophie
1
/5
★☆☆☆☆
Order placed on Nov 16, 2019... Package still not received... 2 xque j'appelle... And I was told that the package will be sent again... Well I'm waiting.... Snifff
Karine Delattre
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Answer from Petit-Fernand
Hello Karine, Thank you for sharing your opinion. As indicated on the phone, we have just put your order back into production and will send it back to you. Please do not hesitate to change your rating as soon as we receive your order. Melina
1
/5
★☆☆☆☆
I ordered 15 days ago and never received my order.
Michel Venturi
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Answer from Petit-Fernand
Hello Michel, Thank you for sharing your opinion. I'm sorry you didn't receive your order, please contact us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I honestly thought the stickers were bigger. Too expensive considering the result.
Francesca R.
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Answer from Petit-Fernand
Dear Francesca, We are sincerely sorry that you were not satisfied. There are different types of stickers with different sizes. But we will keep your message in mind for future products. Kind regards, Sophie
1
/5
★☆☆☆☆
The Christmas-themed window stickers just aren't worth the 15 of the cost. they are two sheets with mlto small designs, we were a little disappointed
Paola L.
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Answer from Petit-Fernand
Dear Paola, We are sincerely sorry that you were not satisfied. There are several larger designs available. But we will take your feedback into account for other products in the future. Kind regards, Sophie
1
/5
★☆☆☆☆
Placed order on 10/11/2019 to date received nothing.
Laura B.
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Answer from Petit-Fernand
Dear Laura, Please write to us at [email protected] because your order was shipped on 12/11.... You should have received it by now. See you soon. Sophie
1
/5
★☆☆☆☆
Nul, the labels are burnt we can't see anything nul nul nul 9 euros in the wind
Ines
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Answer from Petit-Fernand
Hello Ines, Thank you for sharing your opinion. I'm sorry that your labels were burnt, and I invite you to write to us at [email protected] so that we can understand what happened, as it's definitely not normal. See you soon, Melina
1
/5
★☆☆☆☆
I have not received the labels ordered two weeks ago.
Katia C.
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Answer from Petit-Fernand
Dear Katia, we are sorry! In this case you must write to us at [email protected], they must have been lost by the postal services. We can help you. See you soon! Sophie
1
/5
★☆☆☆☆
Hi. The Thermoadhesive labels for clothes, which I ordered from PetIt fernand are beautiful, pero as I saw, the bad quality! The greenhouse first I put (first read utilluzzo guide) on clothes for my children, who one goes to kindergarten and other already in school, all iron-on labels. Both came back with labels peeled off, and they were not the clothes even washed, none not pulled, not touched, nothing, and already they were peeled off
Eugenia
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Answer from Petit-Fernand
Dear Eugenia, the thermoadhesive labels are permanent, so either they were not heated enough, or you received a defective batch. I look forward to your kind reply to my last email. See you soon! Sophie
1
/5
★☆☆☆☆
I never received my order. And the tags were for my son's birthday and the gifts that went with them could not be made. I will not buy from them again. They were ordered ahead of time and I sent several inquiries about the status of the order so there was leeway. Fatal.
Iglesias Hernández Fatima
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Answer from Petit-Fernand
Dear Fatima, I am sorry that you did not receive your order, I invite you to contact our customer service at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not received my order
Zora Berouaken
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Answer from Petit-Fernand
Hello Zora, Thank you for ordering from C-MonEtiquette! I'm sorry you didn't receive your order, please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
All the labels on my clothes have come off. And I had ordered 100 more labels, I didn't even know they were that bad, and they still haven't told me if they are done or not and it's been several days.
Teresa Plana
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Answer from Petit-Fernand
Hi Teresa, I am sorry to hear that your labels are peeling off, I invite you to send me a message at [email protected] if you would like to make a claim? See you soon, Melina
1
/5
★☆☆☆☆
I have ordered from you many times before and everything was great. But my last order was a disaster. As soon as I put the iron on, the writing melted.
Muriel Rayapin
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Answer from Petit-Fernand
Hello Muriel, Thank you for sharing your opinion. I'm sorry that your labels have melted. Please contact us at [email protected] so that we can find a solution.
1
/5
★☆☆☆☆
Disappointed because it was not an order of iron-on labels but labels for school supplies As usually ordered )-:
Sabrina Chenaf
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Answer from Petit-Fernand
Hello Sabrina, We have sent you what you ordered on our website, namely iron-on labels. Indeed, on the website you have several categories to choose from 🙂 Good day, Melina
1
/5
★☆☆☆☆
Poor quality It comes off the garment after the 1st wash
Odile Irbah-michel
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Answer from Petit-Fernand
Hello Odile, Thank you for choosing C-MonEtiquette and for sharing your opinion. I'm sorry that your labels are coming unstuck, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I placed a large order and never received it! Nobody reacts to my mails or calls! Impudence !!!
Esra J.
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Answer from Petit-Fernand
Hello, we regret that you have not received your goods. We have sent you a message in this regard. Mfg, Marylin
1
/5
★☆☆☆☆
Poor quality does not stick to all types of fabric ... burns easily ... I strongly advise against it ... I threw mine in the garbage can
Guest
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Answer from Petit-Fernand
Hello Elise, Thank you for choosing C-MonEtiquette and for sharing your opinion. I'm sorry that your labels give this result, and I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina.
1
/5
★☆☆☆☆
I never received the package
Angelique Breteau
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Answer from Petit-Fernand
Hello Angélique, Thank you for ordering from C-MonEtiquette. I'm sorry you didn't receive your order, please contact us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Iron-on labels don't stick when used as directed...
Astrid
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Answer from Petit-Fernand
Hello Astrid, Thank you for ordering from C-MonEtiquette and for sharing your opinion. I'm sorry your iron-on labels aren't holding up, please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
The design is very nice but the sides peel off after washing
Helen España
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Answer from Petit-Fernand
Dear Helen We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
They look nice but the quality is bad !! They don't stick properly .... they peel off ! Not good enough !! Do not recommend !
Maria
Answer from Petit-Fernand
Dear Maria, we're really sorry you did not have the best experience with our labels. Iron-ons are permanent, so indeed there has been a problem. Please contact us at customer service so we can find the reason, and thus a solution. Talk to you soon. 🙂 Sophie
1
/5
★☆☆☆☆
Unfortunately, I did not receive what I requested and, more importantly, paid for.
Nicoletta M.
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Answer from Petit-Fernand
Dear Nicoletta, It seems that your package is always in transit. If you email us I will give you the tracking number. See you soon, 🙂 Sophie
1
/5
★☆☆☆☆
Very simple, they don't stick well to clothing. They have all come off the clothes.
Yolanda Cordoba Campillos
Translated review
Answer from Petit-Fernand
Dear Yolanda, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina