/10
★★★★★
based on 125965 reviews published
★★★★★
based on 125965 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
There is little to review for now since after 22 days after the order with associated payment I still haven't received anything!!!
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
3
/5
★★★☆☆
VERY SLOW TO ORDER
Cristina Coronado
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
2
/5
★★☆☆☆
The first 2 pages of the labels cannot be peeled off, when printing them the cuts have not been made and it is all as if it were a single sticker.
Andres Jesús Cebrián Camacho
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
3
/5
★★★☆☆
Very nice lunch box, but unfortunately the foil with the design comes off after 2-3 times of careful hand washing.
Susanne G.
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Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de ! We are sorry that you have a problem with the lunch box and ask you to contact our customer service for help: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
Several of my labels (from different orders) peeled off after 1 or 2 washes. In addition, the labels from my second order were difficult to remove from their sheets.
Ac
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Answer from Petit-Fernand
Hello AC, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Excellent! It arrived very quickly and is what I expected!
Carme Alcalde
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! Thank you very much for your nice recommendation ( I invite you to rate again if you wish). Have a nice day, Maialen
3
/5
★★★☆☆
I bought mixed set after reading reviews, I have only been using them for 2 weeks, however I can already say iron-ons are not good. Nearly all of them came off with first wash, some even before that, even if I followed instructions strictly and fabrics were 100% cotton. I wouldn't buy them. Shoe labels are still in place, so as stick-on ones, however I didn't put them through dishwasher yet. Stick on clothing labels were fine after first wash, however you don't need much power to remove them, so not sure how long they will stay for.
Paulinal
Answer from Petit-Fernand
Dear Paulina, thank you very much for your message. Quality is very important to us and this is not normal, we invite you to contact our customer service for assistance if not done yet to: [email protected] !Thank you very much ! We apologize for the the inconvenience. Kindly, Marylin
3
/5
★★★☆☆
Still little used, but one label already peeled off in a week. I look forward to seeing the next ones.
Gwen
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Answer from Petit-Fernand
Hello Gween, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The product is good, I recommend it! I do not recommend Petit Fernard if you need the goods in a few days because the 48 hours that they refer to and that is advertised in "big print" is only referring to production. For delivery are always minimum 7 working days up to a 10 days !!!!!
Michela O.
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Answer from Petit-Fernand
Dear Michela, Thank you for choosing Petit-Fernand! Our shipping times include 48h working hours for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
3
/5
★★★☆☆
Great sale and delivery, but disappointed with the quality. 1 month after purchase, the stopper was already broken.
Aurélie R.
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Answer from Petit-Fernand
Hello Aurélie, Thank you for choosing C-MonEtiquette! I'm sorry the cap broke. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Good quality ??
Gülcan A.
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Answer from Petit-Fernand
thank you ! -:) and why only 3 stars ?-:)
3
/5
★★★☆☆
The labels are very pretty and cute, and I received them quickly. However, I was disappointed: for example, with the one on the shoes, my daughter wore them for a morning and the colors on the label faded! And on her jacket, I put an iron-on label, but it's already starting to come off, and hasn't even been washed yet. It's a shame, because the labels are superb and the kindergarten pack is very practical. As for the other clothes, so far I haven't seen anything suspicious, no peeling or discoloration. So I don't know if I've come across the wrong batch, but I've got mixed feelings. I'll have to see how long it lasts, if only for half of the 1st year of kindergarten (school only in the morning)!
Dorine
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Answer from Petit-Fernand
Hello Dorine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off or fading, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Labels don't wash off
Sophie Turbert
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Answer from Petit-Fernand
Hello Sophie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Happy with the labels themselves, but I needed some more and have been waiting for them for the last 8 days.
Carolina Ruiz-granados Montero
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry that you have not yet received your order. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Have a nice day, Maialen
2
/5
★★☆☆☆
First wash already off the ground... very disappointed
Charlotte
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Order received after the posted deadline... in back-to-school season, it's a shame.
Barbara Cohen Mamane
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Answer from Petit-Fernand
Hello Barbara, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours + 2 to 6 days. Good day, Melina
2
/5
★★☆☆☆
The self-adhesive labels come off after the first wash at 30 degrees. Super disappointed because I ordered a special kindergarten kit, which means that I have more than 50 self-adhesive labels that are useless. I found them in the machine, on the floor ....
Ouyeunga Gomes
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Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Last year I was delighted with the labels, this year they took a long time, in fact they started school without labels because we were waiting for the order.... It's a pity... In the end they arrived, late though
Andrea Vilches Arias
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
3
/5
★★★☆☆
It took a long time to arrive after I received the email that it was being sent to me.
Isabel LÓpez
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
2
/5
★★☆☆☆
Too much delay in delivery!
Ada M.
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Answer from Petit-Fernand
Dear Ada, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
3
/5
★★★☆☆
After the first time in the dishwasher, one of the stickers came off the bottle. I also had to wait a week for the stickers.
Jokat
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Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de ! We regret that you had a problem and invite you to contact our customer service for help: [email protected] ! Mfg, Marylin
2
/5
★★☆☆☆
The shipment took almost two weeks to arrive....
Almudena Pérez
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Maialen
3
/5
★★★☆☆
On the web they say that in 48h and it is not true, it took me more than 1 week. The self-adhesive stickers do not require heat, they have fallen off on a couple of garments when I put them in the washing machine.
Guest
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
3
/5
★★★☆☆
The clothing labels work well but one of the labels was wrinkled so in the end I was left with one label less, I think they should control those details.
Lorena Ortiz
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
3
/5
★★★☆☆
Stickers are very difficult to apply with an iron-on adhesive
Noemi López González
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Maialen
2
/5
★★☆☆☆
I am quite disappointed with the quality of the labels for clothes, self-adhesive and iron-on Although I have followed everything to the letter none of them fit....
Lovichi
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Answer from Petit-Fernand
Hello Anne-Laure, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Not so good, takes right off.
Alina Stan
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Answer from Petit-Fernand
Hello Alina, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
First order following the recommendation of a friend placed on 02/09 order received on 18/09/2019. Called customer service twice on Wednesday 11/09 and was told to wait until at least Friday 13/09. Friday still nothing, so I call back. The online advisor confirms that the order will be returned. So a quick delivery time if the fold isn't lost along the way. It's a shame because the products are rather cute but the product tracking is non-existent. I don't know if I'd be interested in paying for tracked delivery.
Indira
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Answer from Petit-Fernand
Hello Indira, Thank you for your message. We have put the order back into production, and it was reshipped to you on 17/09. Good day, Melina
3
/5
★★★☆☆
Honestly, the labels that iron on were very thin and not very visible.The labels for items were fine and the adhesive labels for clothes were just right.Long delivery on time
Pamela T.
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Answer from Petit-Fernand
Dear Pamela, Thank you for your message. We are very sorry that the labels do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming labels. Kind regards, Elena
2
/5
★★☆☆☆
Order too too long to come and there was no communication!
Gaby E.
Answer from Petit-Fernand
Dear Gaby, we thank you for your order with petit-fernand and hope that you are satisfied with the goods. We are doing our best to send out the order 48 h after order date and then the post service takes 2 - 6 days, sometimes post services takes a bit longer, but he have no influence on this and are sorry about this. All requests are treated, but in high season (which is now over -:), it can sometimes take a bit longer to receive an answer. We apologize for the inconvenience. Kindly, Marylin