/10
★★★★★
based on 129230 reviews published
★★★★★
based on 129230 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order never arrived. No apology from seller, just a refund three weeks later!
Holly C.
Answer from Petit-Fernand
Dear Holly, your order was lost by the postal services. We apologized and told you that even if we weren't directly responsible for the loss we would anyway send you your order again free of charge, and you insisted you wanted a refund, so that's what we did... Have a nice day. Sophie
1
/5
★☆☆☆☆
Order placed on Nov 16, 2019... Package still not received... 2 xque j'appelle... And I was told that the package will be sent again... Well I'm waiting.... Snifff
Karine Delattre
Translated review
Answer from Petit-Fernand
Hello Karine, Thank you for sharing your opinion. As indicated on the phone, we have just put your order back into production and will send it back to you. Please do not hesitate to change your rating as soon as we receive your order. Melina
1
/5
★☆☆☆☆
I ordered 15 days ago and never received my order.
Michel Venturi
Translated review
Answer from Petit-Fernand
Hello Michel, Thank you for sharing your opinion. I'm sorry you didn't receive your order, please contact us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I honestly thought the stickers were bigger. Too expensive considering the result.
Francesca R.
Translated review
Answer from Petit-Fernand
Dear Francesca, We are sincerely sorry that you were not satisfied. There are different types of stickers with different sizes. But we will keep your message in mind for future products. Kind regards, Sophie
1
/5
★☆☆☆☆
The Christmas-themed window stickers just aren't worth the 15 of the cost. they are two sheets with mlto small designs, we were a little disappointed
Paola L.
Translated review
Answer from Petit-Fernand
Dear Paola, We are sincerely sorry that you were not satisfied. There are several larger designs available. But we will take your feedback into account for other products in the future. Kind regards, Sophie
1
/5
★☆☆☆☆
Placed order on 10/11/2019 to date received nothing.
Laura B.
Translated review
Answer from Petit-Fernand
Dear Laura, Please write to us at [email protected] because your order was shipped on 12/11.... You should have received it by now. See you soon. Sophie
1
/5
★☆☆☆☆
Nul, the labels are burnt we can't see anything nul nul nul 9 euros in the wind
Ines
Translated review
Answer from Petit-Fernand
Hello Ines, Thank you for sharing your opinion. I'm sorry that your labels were burnt, and I invite you to write to us at [email protected] so that we can understand what happened, as it's definitely not normal. See you soon, Melina
1
/5
★☆☆☆☆
I have not received the labels ordered two weeks ago.
Katia C.
Translated review
Answer from Petit-Fernand
Dear Katia, we are sorry! In this case you must write to us at [email protected], they must have been lost by the postal services. We can help you. See you soon! Sophie
1
/5
★☆☆☆☆
Hi. The Thermoadhesive labels for clothes, which I ordered from PetIt fernand are beautiful, pero as I saw, the bad quality! The greenhouse first I put (first read utilluzzo guide) on clothes for my children, who one goes to kindergarten and other already in school, all iron-on labels. Both came back with labels peeled off, and they were not the clothes even washed, none not pulled, not touched, nothing, and already they were peeled off
Eugenia
Translated review
Answer from Petit-Fernand
Dear Eugenia, the thermoadhesive labels are permanent, so either they were not heated enough, or you received a defective batch. I look forward to your kind reply to my last email. See you soon! Sophie
1
/5
★☆☆☆☆
I never received my order. And the tags were for my son's birthday and the gifts that went with them could not be made. I will not buy from them again. They were ordered ahead of time and I sent several inquiries about the status of the order so there was leeway. Fatal.
Iglesias Hernández Fatima
Translated review
Answer from Petit-Fernand
Dear Fatima, I am sorry that you did not receive your order, I invite you to contact our customer service at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I have not received my order
Zora Berouaken
Translated review
Answer from Petit-Fernand
Hello Zora, Thank you for ordering from C-MonEtiquette! I'm sorry you didn't receive your order, please write to us at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
All the labels on my clothes have come off. And I had ordered 100 more labels, I didn't even know they were that bad, and they still haven't told me if they are done or not and it's been several days.
Teresa Plana
Translated review
Answer from Petit-Fernand
Hi Teresa, I am sorry to hear that your labels are peeling off, I invite you to send me a message at [email protected] if you would like to make a claim? See you soon, Melina
1
/5
★☆☆☆☆
I have ordered from you many times before and everything was great. But my last order was a disaster. As soon as I put the iron on, the writing melted.
Muriel Rayapin
Translated review
Answer from Petit-Fernand
Hello Muriel, Thank you for sharing your opinion. I'm sorry that your labels have melted. Please contact us at [email protected] so that we can find a solution.
1
/5
★☆☆☆☆
Disappointed because it was not an order of iron-on labels but labels for school supplies As usually ordered )-:
Sabrina Chenaf
Translated review
Answer from Petit-Fernand
Hello Sabrina, We have sent you what you ordered on our website, namely iron-on labels. Indeed, on the website you have several categories to choose from 🙂 Good day, Melina
1
/5
★☆☆☆☆
Poor quality It comes off the garment after the 1st wash
Odile Irbah-michel
Translated review
Answer from Petit-Fernand
Hello Odile, Thank you for choosing C-MonEtiquette and for sharing your opinion. I'm sorry that your labels are coming unstuck, please write to us at [email protected] so that we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
I placed a large order and never received it! Nobody reacts to my mails or calls! Impudence !!!
Esra J.
Translated review
Answer from Petit-Fernand
Hello, we regret that you have not received your goods. We have sent you a message in this regard. Mfg, Marylin
1
/5
★☆☆☆☆
Poor quality does not stick to all types of fabric ... burns easily ... I strongly advise against it ... I threw mine in the garbage can
Guest
Translated review
Answer from Petit-Fernand
Hello Elise, Thank you for choosing C-MonEtiquette and for sharing your opinion. I'm sorry that your labels give this result, and I invite you to write to us at [email protected] so that we can find a solution. See you soon, Melina.
1
/5
★☆☆☆☆
I never received the package
Angelique Breteau
Translated review
Answer from Petit-Fernand
Hello Angélique, Thank you for ordering from C-MonEtiquette. I'm sorry you didn't receive your order, please contact us at [email protected] so we can find a solution. See you soon, Melina
1
/5
★☆☆☆☆
Iron-on labels don't stick when used as directed...
Astrid
Translated review
Answer from Petit-Fernand
Hello Astrid, Thank you for ordering from C-MonEtiquette and for sharing your opinion. I'm sorry your iron-on labels aren't holding up, please write to us at [email protected] Good day, Melina
1
/5
★☆☆☆☆
The design is very nice but the sides peel off after washing
Helen España
Translated review
Answer from Petit-Fernand
Dear Helen We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
They look nice but the quality is bad !! They don't stick properly .... they peel off ! Not good enough !! Do not recommend !
Maria
Answer from Petit-Fernand
Dear Maria, we're really sorry you did not have the best experience with our labels. Iron-ons are permanent, so indeed there has been a problem. Please contact us at customer service so we can find the reason, and thus a solution. Talk to you soon. 🙂 Sophie
1
/5
★☆☆☆☆
Unfortunately, I did not receive what I requested and, more importantly, paid for.
Nicoletta M.
Translated review
Answer from Petit-Fernand
Dear Nicoletta, It seems that your package is always in transit. If you email us I will give you the tracking number. See you soon, 🙂 Sophie
1
/5
★☆☆☆☆
Very simple, they don't stick well to clothing. They have all come off the clothes.
Yolanda Cordoba Campillos
Translated review
Answer from Petit-Fernand
Dear Yolanda, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Never received the labels and the amount was debited!!! No confidence
Sd
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please send a complaint to [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I did the steps as instructed, they were damaged, they were very bad !
Guest
Translated review
Answer from Petit-Fernand
Dear Anniris, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Labels never received, automatic reply mail...
Afonso Jean-richard
Translated review
Answer from Petit-Fernand
Hello Cecilia, Thank you for sharing your opinion. I will reply to your email, and we will resend the order. See you soon, Melina
1
/5
★☆☆☆☆
Item still not received 10 days after order!
Cliente Wendy
Translated review
Answer from Petit-Fernand
Hello Wendy, Thank you for sharing your opinion, we are currently in contact with you by email to find a solution regarding this order. See you soon, the C-MonEtiquette team.
1
/5
★☆☆☆☆
I placed my order almost a month ago and I still haven't received anything. I have to run after them to find out what's happening with my order.
Mtj
Translated review
Answer from Petit-Fernand
Hello Amira, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I used the iron on cotton linen but the iron-on labels didn't stick very well. Not satisfied with the price,
Nw
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Package never arrived
Alessandra L.
Translated review
Answer from Petit-Fernand
Dear Alessandra, Thank you for your confidence in us. The package is always in transit, I have emailed you the tracking number. We hope you will receive it soon. Have a good evening. Sophie