Reviews Petit-Fernand

I still haven't received anything !!!!

Hello, to date I have received neither labels nor a reply to my reminder e-mail.

I have not received my order yet

My order has not arrived

It does not arrive on the date they say so far I'm still waiting and on their page they say in 48 hours and it's been more than 1 week and nothing?

I never received my labels

I HAVE RECEIVED THE WRONG ORDER.

So far, so bad, as I still haven't received my order.

My order hasn't arrived yet.

I placed an order more than a week ago and I still haven't heard anything.

I have not yet received my order

Not enough labels !!!!! Scam

On July 30 I placed my order with the address where I was on vacation. On August 12, I returned to the US again without receiving my order. I think that at the time of purchase, you should be advised of the time it takes to ship. If I had known how long shipping takes, I would not have made the order.

They never arrived!!! Money wasted!

I have not received the package 10 euros of it

I haven't received the goods yet, the grade I can give it truthfully only after seeing the product...

Great site, great articles!

The product never arrived

I have not received anything yet, it has been 12 days since I placed the order.

Writing too small, almost illegible and received very late. No response from after-sales service

Order never arrived

Hello because I did not receive my order

I still haven't received my order and my son is leaving on Sunday for camp, so the labels will be useless and I'll have to find another solution.

C'est un très bon site ou j'ai déjà commander mais malheureusement cette commande la n'est tjrs arrivé !@

I'm sorry, contrary to what other customers indicated, I must say that I did not have a good experience. My order was for thermoadhesive labels to put on my little one's clothes for kindergarten. I had chosen the ones with the hot air balloon..... putrously they never arrived...it's not so much about the money but I really cared so much about those labels chosen with so much love. Every day I look at the mailbox hoping they will arrive but nothing. I even reported to Petit Fernand that my order never arrived and they reply with pre-packaged emails where they ask me if my entered address is correct. Of course it is correct, I have responded more than once but to date, against an order placed and shipped on June 19, I still have not received anything.

Bonjour je nai pas reçut les étiquettes c'est pas normal jai l'habitude de commander chez vous et jai les reçoivent et là rien

Customer service not great ...

Since July 24 I ordered them still waiting, they told me on the 12th that they would make them again because it was not normal that they had not arrived... I still have not received any and not even a mail that they have left as the first time... the course begins and I still do not have them.... it seems to me that if you see that they have not arrived to me you should send the second ones by express mail to make sure that they arrive to me in the shortest period possible... it is not my problem, since I have paid for them.

Well, they sent it to me without the drawing I chose, it only came with the letters.

The package is not traceable twice I did not receive the package and lost my money

In other situations I am very happy with this site and the result! But I still haven't received my order.... What should I do?

I had a hard time ordering: it didn't work on my pc and my i-phone. It took me a long time to choose all the products, write down all the first names, select the decorative backgrounds and the little logo... when everything was finally in the basket, it was impossible to stop. I was in a hurry and losing patience. So I asked for help and customer service told me to try another device. Not everyone is equipped with a 3rd device... in short, of no use... last order, it annoyed me. I'll order on s-etiquette next time as there's no problem ordering.

Lies about delivery times... Still nothing happened... On the other hand, the money has been withdrawn. When I write to the customer service, they tell me to wait another 15 days!

I bought stickers at the first of July and they still haven't arrived. They said that maybe the package was lost at the post office and that they would send it to me again but I am still waiting for it.

I never received my first order...so I asked for it to be sent back to me, and I'm still waiting for it to arrive...at customer service they told me "you know, madam, our labels are sent by ordinary mail, so it's possible that the post office lost it...that's the problem, maybe it would be wiser to set up a tracking system, like your competitors do, at the same rates as you, from whom I'll place an order if the one I placed with you still doesn't arrive!

The name on the labels looked tiny. I wrote to customer service to see if it was possible to increase the size and they offered me no solution. They sent me unusable labels. I will not order from them again.

I bought labels to stick on pens, felt-tips and coloured pencils but they are much too large and yet it says object with a pencil drawing but it doesn't fit! Very disappointed.

My order arrived incomplete and i've been waiting over 35 days for the rest. so i'm desperate to receive my order in full!

I still don't receive my order after 15 days

The order has not arrived after three weeks. I am still waiting for a solution.