/10
★★★★★
based on 126770 reviews published
★★★★★
based on 126770 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Hello, just after validating my payment I realized that I had forgotten to validate my discount code AUTONME and you never replied ... Yet I placed an order to take advantage of it, it's a shame!
Melle Alexandra Marinkovic
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Answer from Petit-Fernand
Hello Alexandra, Thank you for sharing your opinion. If we haven't replied to your email, it's probably because we didn't receive it, as we reply to all our emails. Please don't hesitate to contact us directly at [email protected]. I also invite you to re-evaluate your (very negative!) opinion, as you don't seem to have had any problems with the product? Good day, Melina
1
/5
★☆☆☆☆
Still waiting for the ordered labels!
Michela P.
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Answer from Petit-Fernand
Dear Michela, We are sorry, your order was shipped on 22/10, but it seems that the house number is missing in the shipping address you provided. Please contact us by email and we will make the necessary arrangements. See you soon! Sophie
1
/5
★☆☆☆☆
I have been waiting for more than 15 days for my order and nobody is responsible for it.
Cm
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Answer from Petit-Fernand
Dear Miquel, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
I have not received my order since October 18, 2019.
Krystel P.
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Answer from Petit-Fernand
Hello Krystel, We'll have the order sent back to you as soon as possible. Good day, Melina
1
/5
★☆☆☆☆
It has been 20 days since I placed my order and I still have not received it. I have made 2 claims and they give automatic response but do not solve it. They have not refunded my money or sent me my labels, I have lost my money. I needed them for coats, Hallowing costumes and so on and I had to buy them elsewhere. A DISASTER.
Belén
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Answer from Petit-Fernand
Dear Belen, Thank you for sharing your feedback. We have forwarded this order to manufacturing and it has been shipped on 05/11 again. Have a nice day, Melina
1
/5
★☆☆☆☆
To me, the items ordered did not arrive, so I lost my money
Guest
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Answer from Petit-Fernand
Dear customer, this is not normal, your order was shipped on 22/10. Please email us and we will make the necessary arrangements to send it back to you. See you soon! Sophie
1
/5
★☆☆☆☆
Very low quality heat adhesive stickers.... are like paper many can not even stick to clothing without wrinkling or tearing. I am not satisfied with the quality of the product
Carmen De Luis Barba
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Answer from Petit-Fernand
Dear Carmen, Thank you for your message. I am sorry to hear that your hot melt labels are peeling off, it is not normal I invite you to contact our customer service at [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
Waiting time too long... After 15 days I am still waiting for the product
Guest
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Answer from Petit-Fernand
Dear customer, this is not normal, your order was shipped on 15/10. Please email us and we will make the necessary arrangements to send it back to you. See you soon! Sophie
1
/5
★☆☆☆☆
I PLACED THE ORDER ON OCTOBER 21, 2019, AND I STILL HAVEN'T RECEIVED IT, AND IT'S NOW OCTOBER 31.
Giuditta L.
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Answer from Petit-Fernand
Dear Giuditta, as discussed by email your order has been returned. Kind regards, Sophie
1
/5
★☆☆☆☆
Not even two months ago I purchased a custom thermal water bottle! At first I was super happy with the purchase in fact my first review was super positive but , now I really have to change my mind! In such a short time the outside has peeled off and I'm also starting to see signs of rust! So much money for a product that lasted a short time!
Alessandra F.
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Answer from Petit-Fernand
Dear Alessandra, Thank you for your message. We are very sorry that your water bottle presents this anomaly. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming product. Kind regards, Gloria
1
/5
★☆☆☆☆
Hello . I placed an order 3 weeks ago, my daughter had time to come back from her camp and I still have nothing. Very disappointed.
Guest
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Answer from Petit-Fernand
Hello Aurélie, Thank you for sharing your opinion. I'm sorry you didn't receive your order, please contact us at [email protected] if you have any complaints. Good day, Melina
1
/5
★☆☆☆☆
Non-existent customer service... + the labels are very badly precut, which means that many of them get damaged when you try to take them.
Mathilde Brochot
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Answer from Petit-Fernand
Hello Mathilde, Thank you for sharing your opinion. I'm sorry that the labels are not pre-cut properly, but you can make a complaint by writing to us at [email protected] so that we can find a solution for you. Good day, Melina
1
/5
★☆☆☆☆
15 days after my order was shipped, I still haven't received anything. Very bad!
Paola
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Answer from Petit-Fernand
Dear Paola, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected], and we will respond as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I did not receive the package. It is good to rely on services that guarantee the customer that the package will be delivered and on time.
Ilaria D.
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Answer from Petit-Fernand
Dear Alina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected], and we will respond as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
Did not receive my order
Emine K.
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Answer from Petit-Fernand
Hello, thank you for shopping at esistmeins.de ! We regret that you have not yet received your order and invite you to contact our customer service by e-mail at [email protected] so that we can help. Mfg, Marylin
1
/5
★☆☆☆☆
The labels arrived later than expected.... you advertise that in 48 hours you have the order but the reality is that they do not arrive in that time and you excuse yourselves by saying that the 48 hours is only for manufacturing and then it does not depend on you but on the transport company that is responsible for delivering them.... you have to be more honest and advertise according to what you then offer.
Nurieta
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Answer from Petit-Fernand
Dear Nuria, Thank you for sharing your opinion. If you have not yet received your order, I invite you to send me an email to [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I did not receive my.order disappointed!!!!
Sarah Abdesselam
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Answer from Petit-Fernand
Hello Sarah, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please send a complaint to [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I have not yet received the product
Nicole R.
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Answer from Petit-Fernand
Dear Nicole, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected], and we will respond as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
Order placed on Oct. 8...paid and never arrived!
Francesca
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Answer from Petit-Fernand
Dear Francesca, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
Leaves in first wash. Very disappointing.
Emilie Quivaux
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Answer from Petit-Fernand
Hello Emilie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
The order never arrived
Francesca
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Answer from Petit-Fernand
Dear Francesca, We are sorry for the wait. Please email us at [email protected] to verify the situation and find a solution. Good day, Gloria
1
/5
★☆☆☆☆
This time the labels from Petit - Fernand disappointed me. They arrived very late, their customer service was in turn slow in responding and also the quality of the product I think deteriorated because on two garments the labels came off in the first wash (which had never happened before and did not happen for example with other t-shirts from the same label block).
Stella P.
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Answer from Petit-Fernand
Dear Stella, Thank you for choosing Petit-Fernand! I am sorry that the labels are not sticking properly, this is not normal. Please write to [email protected], giving your order number and attaching photos of the labels coming off. We are also sorry for the wait for feedback. I assure you that we always process emails as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I never received my order. I've been waiting 3 weeks for my order. They look like amateurs. I don't think I'll be ordering anything from you anytime soon. I am very disappointed.
Etiogb Espoir
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Answer from Petit-Fernand
Hello Etiogb, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please send a complaint to [email protected] Have a nice day, Melina
1
/5
★☆☆☆☆
I received an email notifying me that my order was shipped on October 9. And still today, October 25, I have not received anything. I have no way of tracking the status of the order, nor do I have any idea how it will arrive. Courier? Mail? No word.
Guest
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Answer from Petit-Fernand
Dear Paola, Thank you for choosing Petit-Fernand! I confirm that your order was shipped on 09/10. I invite you to email [email protected] to get all the details about the shipment, and we will reply as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I'm especially disappointed because the day after I order I receive promotional codes by email. I just feel like I've been had. I hope it was just a coincidence.
Jujulergo
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Answer from Petit-Fernand
Hi Julie, Thank you for sharing your opinion, we're sorry it was so negative. Have a nice day, Melina
1
/5
★☆☆☆☆
Say it goes in the washing machine, it comes off even if it's iron-on labels, I'm really disappointed.
Micaela Filipa Aguiar Oliveira
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Answer from Petit-Fernand
Hello Micaela, Thank you for sharing your opinion. I'm sorry that your labels are coming off, this is not normal. Please write to us at [email protected] so that we can find a solution 🙂 See you soon, Melina
1
/5
★☆☆☆☆
I'm still waiting for my order since more than 2 weeks now I'm asking you for a refund. Thank you
Reine Fattah
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Answer from Petit-Fernand
Hello Reine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order, please make a complaint to [email protected] Good day, Melina
1
/5
★☆☆☆☆
I placed an order on September 16th. They charged me and I still haven't received it. I gave them my mailing address about 2 times. I receive mail very often at the address I gave them but the order has not arrived yet. So my opinion is very bad
Magdalena Ares Suarez
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Answer from Petit-Fernand
Dear Magdalena, I am sorry you had a bad experience with us, we will send you a new order, I invite you to reply to our email. Have a nice weekend, Melina
1
/5
★☆☆☆☆
I have been waiting for my order for almost 3 weeks ago but nothing,i still don't have my order.so what now???
Unsatisfied C.
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Answer from Petit-Fernand
Dear Carissa, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected], and we will respond as soon as possible. Good day, Gloria
1
/5
★☆☆☆☆
I did not receive my order so I am very disappointed and want my money back.
Alixia Constant
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Answer from Petit-Fernand
Hello Alixia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team