Reviews Petit-Fernand

I've never seen anything like this! I've been waiting for my order for over two weeks! I will never order from them again! It looks like a scam!

Hello, I never received the labels! Ordered around August 20-22. Serious business as usual. I am very pleased and can only recommend labels elsewhere! Too bad.

I never received the labels I ordered, the site was supposed to send me new ones, after 8 days still nothing..... The children went back to school a week ago, the initial order was placed on 12/08.... In short, very disappointed

The delivery was terrible, they delivered it to the wrong address and then took it to a seur point outside my city, where I had to go and pick it up.

I never received my order! Since it was a non-tracked delivery I don't know where it is...

I received the wrong labels and 7 days later I still haven't heard back from customer service.

Order not received

After several years of ordering on the site, I ordered again and this time I was very disappointed. I ordered for the first time a gourd and a snack box, the thermo gourd arrived with the drawings completely yellowed although the material seems to be of excellent quality. The patterns are really disappointing. Maybe it's just bad luck

Order not received

After three years of ordering from this site without any problems, this year it's a catastrophe. The labels never arrived, even though it was noted that delivery was guaranteed before the start of the school year. I had to call customer service time and time again to get a return by colissimo. Their service has no view on the tracking of packages, so I have to wait to get a return. 15 days later I received my labels with a different design than the one selected, and they told me there was nothing they could do for me.

2 orders placed for my 2 daughters, labels for one of my daughters ended up in the middle of the 2nd daughter's notebook. One page just lay in the notebook without being stapled. And all the pages were staggered in the 2 notebooks (shorter sheets under longer ones). For the price of the booklet, I find that the service provided is not qualitative. Customer service was unable to offer a commercial gesture without my asking, and the first response to my complaint was "we'll do better next time". Too bad. There won't be a next time, I'll order elsewhere.

15 days to finally get my order!!!!!!! My children have already gone back to school. I had to buy other labels! I'm not the only one in the case and no response on facebook to the post that people leave! 1st and last order for me!

Never received the order I am waiting for the refund

I have not received my order

Very disappointed with the pencil labels. They peel off and don't stay on.

Order not received

The name flocked on my daughter's bottle faded after half a day! Given the price of the bottle, the quality leaves a lot to be desired I absolutely do not recommend For the labels : RAS

Misleading advertising, written in large letters on the website, received before the start of the school year. Today is September 4 and still nothing. Ordered on August 21. The first and last order from them

The delivery came too late - much later than announced. Unreliable, very annoying. When the labels finally arrived, I no longer needed them.

Unfortunately the stickers have not arrived. I have ordered several times before and everything has always been fine. Except this time:(

Order placed on August 16 at my new address, order form enclosed. Labels sent to my old address. Identified the problem by talking to customer service. Reissued but customer service refused express delivery. The labels arrived after the start of the new school year, and I had to find an urgent solution to mark my daughter's belongings.

They indicate short delivery time to get chosen then contacting customer service it turns out that 48 hours for shipping is at least a week and still can't be sure + between 3 and 10 days for shipping (when ordering it was specified that everything would be delivered in 4 business days). Order cancelled

Doesn't fit the clothes at all

Big disappointment, it was the third year I bought them and, to my surprise, the stickers are very bad, it costs a lot to peel them off, some are damaged and no longer stick. If you have changed anything, go back to the old ones. I will not order any more from you. I'm not in the mood to throw money away.

I never received my order.

I never received my parcel at the relay point. I am aware that this is the delivery company's fault but unfortunately it is still a bad experience. Customer service very good

I can't recommend them at all, unfortunately I can't comment on the quality of the products as I haven't received anything! Order placed on August 27th, confirmation email telling me it would be shipped in 48h maximum (for manufacturing time), money debited immediately from my account, 7 days later no news, order still in "manufacturing" status, two emails sent to customer service without any reply.

I have not received my order??? Sincerely

I am quite disappointed Order placed 15 days before the start of the school year, On the email it was certified that I would receive the order within 3 to 8 days I had to make the labels myself for the start of my children's school year.

Never received the article

I still have not received my order after one month. Could you please tell me where it is located? Thank you

Paid extra for fast delivery (2-4 working days), and took 12 days. Complained for nothing. Never again

We were sent the wrong name labels with someone else name on. Now I know mistakes are made and this is fine but it's how a company rectifies it that counts. In order to get the new correct ones delivered in time I asked for them to be sent fast tracked, I was repeatedly ignored. As a result they were sent standard delivery and haven't turned up in time for my kids starting school. I'm very disappointed in the level of service shown

Took a long time to arrive, i ordered them in plenty of time for school to start, 4 weeks prior to the start of school, came 2 days before and I received the wrong order!! I've got someone else's children's name stickers and I emailed the company to them just wanting me to send photos over as said a refund will be issued. No apology nothing. 2 days before school starts!! Avoid avoid avoid!!

Order placed on August 27 for guaranteed delivery by September 2. The order was never shipped, no information on a possible delay... So I cancelled the order and went to see the competition.

The stickers from my order have not arrived. After a complaint was made, the sticker set was to be sent again. Nothing has arrived to date (not even the 2nd delivery)! The school enrollment is long over (it was supposed to be a gift).

Very pretty bottles BUT after 5 days of use, my daughter's name comes off. I say "comes off" because it's a sticker. What's more, the color of the bottles is already fading. My daughters are very careful. I'm going to send a message to the after-sales service and hope to be reimbursed. I don't agree with paying so much for them to be damaged 5 days later.

Aesthetically beautiful but unfortunately carrying it around with the eventuality that you might spill it leaks water.

Order never collected

Very disappointed with this site... Order placed on August 9th and still not received! I sent several emails which were answered promptly, but despite sending another one a week ago, I still haven't received anything... As school starts on Monday, we had to make our own labels at the last minute! Too bad, I had already ordered from this site and was very satisfied...