/10
★★★★★
based on 125936 reviews published
★★★★★
based on 125936 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
2 flasks ordered, 1 leaked once closed and the second was not aligned once the cap was closed with the first name! Another one was sent back but the printing wasn't very careful, it's missing in a few places...and the problem remains the same! I'm very disappointed
Manon Bonnet
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Answer from Petit-Fernand
Hello Manon, We are very sorry for the inconvenience concerning your order. Our customer service has contacted you to try and find a solution. Have a nice day, C-MonEtiquette customer service.
2
/5
★★☆☆☆
Label very little protected during shipment, have taken the water even before arriving in the mailbox otherwise very nice label but I have only 6 of a little dry.
Émeline Veyssiere
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Answer from Petit-Fernand
Hello Emeline, We are very sorry that the labels arrived damaged. Our customer service department has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
3
/5
★★★☆☆
Missing labels and greaseproof paper, which should have been supplied.
Laeticia Méracourt
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Answer from Petit-Fernand
Hello Laeticia, We're very sorry to hear about this problem with your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
3
/5
★★★☆☆
Package arrived wrinkled, damaged
Camilla Arcoverde
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Answer from Petit-Fernand
Hello, We are very sorry to read your comment. It is not normal that the carrier did not deliver the order in the excellent conditions that you received it. Our customer service will send you an email. Good day, Petit-Fernand
3
/5
★★★☆☆
Order delivered quickly but impossible to enter the problem encountered with the gourd in the after-sales service area. The spout seems to have a defect which means my daughter can't drink properly. It's a pity because the design is very nice.
Lilly Perth
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Answer from Petit-Fernand
Hello, Thank you for leaving us your review. We're sorry about this problem and hope that the cap we sent you will arrive as soon as possible 🙂 Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Nice gourd, but the cap is fragile when it falls off. Fortunately, the caps are sold separately and for a very low price.
Plume
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Answer from Petit-Fernand
Hello, We're sorry to hear about this incident with your stopper. We hope you will receive it as soon as possible so that your son can continue to use his water bottle 🙂 Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
I'm happy and satisfied with the product. But it was very poorly packaged for transport when I got home, the envelope was open because it was too small for the number of labels inside.
Adriana Andrade Da Cruz
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Answer from Petit-Fernand
Hello, thank you for your feedback. We are very sorry that your envelope should not have been opened. We have passed on the information to our shipping department and hope that your labels meet your expectations. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
I was disappointed this year with the quality of the gourd. The design doesn't hold up well, and the gourd falls apart after 3 weeks of use. We ordered one three years ago and had no problems. It used to be an imprint on the bottle, but now it's a self-adhesive. For the price of the gourd, the quality is no longer there!
Perrine Le Floch
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Answer from Petit-Fernand
Hello, we're sorry that the personalization on your bottle is fading. It is printed directly on your bottle and should not come off. We have just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
The labels are very pretty but they are difficult to detach and can tear.... The cutout doesn't always seem deep enough ... Too bad because the product is otherwise very nice
Delphine
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Answer from Petit-Fernand
Hello, we're sorry to read your message. Normally, your labels should be easy to remove from their backing, making them easier to use. We've just e-mailed you to help you. Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
I was a little disappointed with the quality of the labels on this latest order. Before, the gluing quality was perfect. Here, I can already see the labels coming off the felts before they've even been handled. The design is very nice, but I'm disappointed.
Johanne Jamaer
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Answer from Petit-Fernand
Hello Johanne, We're sorry to hear about this inconvenience concerning your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
2
/5
★★☆☆☆
I ordered a snack box and received a gourd! I called you and this time I did receive the box, but without the labels with the child's name that you can stick on his things.... Disappointed...
Pierrette Robert
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Answer from Petit-Fernand
Hello Pierrette, We're sorry to hear about your order reversal. Our customer service department has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
2
/5
★★☆☆☆
Quite disappointed with the order Not bad label not usable .. does not detach and when we get the label is damaged so not aesthetic or then adhesive residue around the label . I ordered elsewhere.
Pauline Bossart
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Answer from Petit-Fernand
Hello Pauline, We are very sorry for the inconvenience concerning your order. Our customer service has contacted you in order to find a solution. Good day, C-MonEtiquette Customer Service
3
/5
★★★☆☆
I ordered in total 60 stickers, which I've not yet received. I selected the standard free postage, however to my surprise I have recieved a fee due notice through from Royal Mail. The sender did not pay postage and I must pay £3.50 to get my stickers. I cannot comment on the stickers yet as I've not yet recieved them but disappointed already that there are 2 postage options and the Free standard is not infact free. I would have paid for the tracked postage had I of known.
Fern
Answer from Petit-Fernand
Hello, We are sorry that you had this issue with the delivery. However, we do obviously pay postage. What can happen, however, it that the customs demand some of our clients, on rare occasions, to pay a fee, that we absolutely refund! No additional fees of any kind should be paid once your order has been placed. Please contact our Customer service, so that we can help you. Have a nice day Sarah- Petit Fernand
2
/5
★★☆☆☆
I've used this site 3 times to order labels for my son's clothes. I was delighted the first two times, but much more disappointed with my last order. The removal of the labels was very complicated, I spent a lot of time to remove them. Some labels were damaged in the process, yet I had enough dongles to do it.
Pauline
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Answer from Petit-Fernand
Hello Pauline, We're sorry to hear about the problem with the labels on your order. Our customer service department has contacted you in order to find a solution. C-MonEtiquette customer service
3
/5
★★★☆☆
I order every year but this time I certainly had a defective batch, impossible to peel off the labels, I have to use scissors, they are one with the plate, far from peeling off easily as usual:
Sandra
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Answer from Petit-Fernand
Hello, We are very sorry to read your message. It must be a defect in the cutting of your labels. Indeed, they should not be so difficult to remove from your notebook. We've just e-mailed you to help you. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Very poor delivery. Items were delivered 3 to 4 days later than the prescribed delivery date. Did get in touch with the company who were fairly non interested and blamed it on the carrier. The goods were a good quality so no problem there.
Terence H.
Answer from Petit-Fernand
Hello, We are sorry that you did not receive your order within the expected times. However, we don't blame anyone, but we indeed can't take the responsibility for a late delivery, since it is Royal Mail that delivers the orders in the UK. Since you contacted us before the latest day of delivery, we kindly suggested you to wait until that date before getting back to us to find a solution, which we always do ?? We wish you a nice day, Sarah - Petit Fernand
3
/5
★★★☆☆
Disappointed with the size of the writing and the drawing. It's a shame, the first order was fine, but now I'm disappointed.
Helene Guardiola
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Answer from Petit-Fernand
Hello, We're sorry that the personalization you've chosen doesn't meet your expectations. You can send us your suggestions by e-mail. Indeed, it's thanks to your feedback that we can improve the products we offer 🙂 Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
A very nice gourd that fits the bill. But the straw doesn't fit inside, so I have to look for another solution. Quite disappointed
Mel
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Answer from Petit-Fernand
Hello Melanie, We're sorry to hear about this problem with your gourd. Our customer service has contacted you in order to find a solution. Have a nice day, C-MonEtiquette Customer Service.
2
/5
★★☆☆☆
Delivery time not met. Quality not maintained, as the upper protective film has often peeled off. Customer service only available by email. However, they were quick to write, but not clear. Delivery from France, ...was not apparent.
Eve
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Answer from Petit-Fernand
Hello, The delivery times are all indicated on our website in our general terms and conditions and also when selecting the delivery methods. There you will also see that our company is based in France. We are very sorry that our products are causing you problems. We have just contacted you. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Nice labels but the packaging isn't great (I think). The labels stick well but on the diamond pencils the labels "bounce". It's still a good product but I'm a bit disappointed. I used to order from another site the other years, so I think I'll go back to this old site.
Pauline Emond
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Answer from Petit-Fernand
Hello Pauline, Thank you for taking the time to write to us. On our website, we offer a "mini" label format specially designed to fit colored pencils and diamond pens. It's a slimmer format, without illustrations, which adapts perfectly to the shape of this type of pencil 🙂 Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Good stickers but very slow delivery (around 10 days), if I'd realised this I would have ordered from a different company.
Hannah A.
Answer from Petit-Fernand
Hello Hannah, We're sorry about the delivery times. Unfortunately, we have no handle on the delivery itself, as it is carried out by Royal Mail. We do not yet offer express delivery in the UK, but we are working on it. Have a wonderful day!
3
/5
★★★☆☆
I've been ordering for several years now and have always been pleasantly surprised. But for the past two years, and especially this year, I've found that the labels are not as good as they used to be. They're hard to peel off and tear off the transparent self-adhesive film as they go by.
Charlène Wailliez
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Answer from Petit-Fernand
Hello Charlène, We're sorry to hear that this order did not meet your expectations. Your labels should not be difficult to remove from their holders. Therefore, our Customer Service has just contacted you by e-mail to help you. Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
First order not received I made a request and to date another order was sent to me I am delighted
Augustin Ducrès
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Answer from Petit-Fernand
Hello, We're delighted that this second shipment arrived safely and hope it meets your expectations? Have a nice day, Camille C-MonEtiquette
3
/5
★★★☆☆
Second time I've ordered from the site. I'm a bit disappointed this time. It's very, very difficult to detach the labels, which sometimes results in creases in the labels.
Justine
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Answer from Petit-Fernand
Hello Justine, We're sorry that the labels don't fit. Our customer service has contacted you to find a solution. C-My Label
2
/5
★★☆☆☆
Our first order arrived in perfect condition and we loved it. The second order was a school enrollment gift and never arrived at the DPD point. After talking to EsIstMeins on the phone, I thought the problem would be resolved quickly. Now our order is over two weeks late and still nothing has arrived. We are very disappointed.
Ilka V.
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Answer from Petit-Fernand
Hello, we are sorry that your order has not yet arrived. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
The following will not prevent us from ordering again, as we know that this site is reactive and we like the concept so much. However: We've always been delighted with our orders, but unfortunately this year the quality of the labels has declined enormously. They are difficult to remove from the backing and don't come with as much as in previous years. What's more, the choice of fonts is no longer the same, and although this is purely a matter of personal taste, I find that the rendering is much coarser.
Clémentine Sanchez
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Answer from Petit-Fernand
Hello Clémentine, We're sorry to hear about this problem with your labels. Our customer service has contacted you in order to find a solution. Have a nice day, C-MonEtiquette customer service.
3
/5
★★★☆☆
I've been ordering for 3 years now and have never had anything to say. However, this year they were all mixed up! I had taken some labels for my grandson, and I had to tear out the pages to find out what they were for his mom, instead of giving him a sheet directly! Too bad ...
Caroline
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Answer from Petit-Fernand
Hello Caroline, We're sorry to hear that you're not entirely satisfied with your order. In fact, we send our notebooks separately for individual packs. Have a nice day, Camille C-MonEtiquette
2
/5
★★☆☆☆
Unfortunately, the stickers only arrived after 3 weeks because something went wrong with the shipping.
F. Z.
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Answer from Petit-Fernand
Hello, I am very pleased that your order has arrived and hope that you like it! However, we are sorry that you had a bad experience with the post office. Have a nice day, Elise, Customer Service EsIstMeins
2
/5
★★☆☆☆
I didn't receive the stickers I ordered but those of another child. I don't like the fact that my child's name is now circulating somewhere else.
Béatrice
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Answer from Petit-Fernand
Hello, we are sorry to hear about this mixed-up order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Too bad I only have the same label size. I would like several tampis for me.
Marina Gauthier
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Answer from Petit-Fernand
Hi Marina, Your order only includes labels for objects of the same size. You can find all our models by clicking on the "shape" tab when customizing 🙂 Have a nice day, Camille C-MonEtiquette