English
★★★★★
based on 52223 reviews published
Summary of reviews
The online store Petit-Fernand consistently impresses customers with the durability and quality of its adhesive labels, which remain intact through multiple washes and tumble drying. Many users highlight the fast shipping as a standout feature, often receiving their orders quicker than expected, which enhances their overall shopping experience. The customization options available for labels and water bottles are noted for their aesthetic appeal, making them both practical and visually pleasing, particularly for children's items.
Latest neutral customer reviews
A good experience..I waited almost a month to get my order
I did not receive the order for the start of school despite the fact that I placed the order at the end of August. In spite of this the very friendly operator made me send it again.
Very good as always the labels that I have been ordering for 8 years, but this time they took 15 days to arrive.
The stickers took a long time to arrive, as sent from France, which wasn't made clear. They do not actually seem to work and fall off in the wash. They are also badly perforated, so almost impossible to remove from the sticker sheet in the first place. I give this 2 stars as they are actually pretty cute stickers, just useless. I would not buy from this company again.
We bought some labels and stickers for the beginning of the school year for our daughter, they arrived late and the envelope was torn and empty. We informed you of what happened and you sent them again, they arrived on Saturday afternoon and the envelope had scratches and some of the pages were wrinkled. We will sincerely consider ordering from you again. Thank you
This is the third time I have ordered the name labels and I am very happy with them, only the last delivery took three weeks to arrive.
Lovely design of stickers, huge selection. I followed the ironing instructions completely and on first wash some fell off. Quite disappointing for the price of the product
Labels were very nice but delivery was extremely slow.
They come off in the wash. Useless
Order never arrived as it was only sent in a letter. However, when I made a complaint, I at least received a credit note immediately.
Unfortunately, the delivery time was not met and arrived after school started. A maximum of 10 working days was expected, but it arrived after three weeks
Order never arrived and there was no apology or update, just a rather long wait until I finally asked for a refund.
Order arrived 3 weeks later, reported delivered as early as a couple of days before arrival.
I paid to have it delivered express, and it arrived 6 days later.
Unfortunately this pack of stickers are not lasting and keep coming off in the wash
This isn't the first time I've ordered labels for my son's clothes that we put on with the iron, I've ordered a large number, I look carefully at the clothes that match, as usual, but this time it's poor quality, I've also respected the pressure time, waiting before washing, but this time, nothing good. I've even washed some of my clothes twice, but nothing holds after washing. I'll order from someone else next time, because I've lost about 40 euros.
Nice printed but Unfortunately the stickers come off from the clothes after washing.
The color you see on the website is deceptive! It looks orange, when the water bottle arrives it looks pink
1st order not received. Call to after-sales service. They send me back a batch of labels...which takes 1 week to arrive...SMS chronopost not received...label put on, 1st wash...label taken off....
I purchased thermoadhesive labels but after one wash they came off. I still thought they were to be able to stick on the clothes and instead I read once they arrived that they could only be attached to the label and in some garments I don't have that.
Good reception of the 2nd order! Satisfied, the colors are nice and the writing is easy to read... For the 1st order, it's a flop!... never received my order...
The delivery time was quite long, couldn't use them for marking mu kid's school supplies because took ages to arrive.
Labels go in the washing machine
I like the concepts of water bottles and design however after using bottles, one of my kids came from school and said it smells metal and the taste of water was different. I checked it and my kid was right. It smells unpleasantly and the taste of the water inside seemed different from fresh water. Unfortunately, since then, my kids stopped using bottles.. shame, I was so excited these bottles to arrive and hopeful about the quality. To be honest, I am slightly disappointed and gutted as even the delivery costed me a lot. I am happy with the labels though. They are nice and good qualities .
Products arrived in eleven days, just in time to be used
The order was lost and no explanations were given and on top of that they sent it again and of course it arrived when school had already started two weeks ago. The labels are no longer of any use to us. Money lost.
They arrived very late the courier service very bad
It took a long time to arrive
Disastrous experience from start to finish. Never again.
There just ok wouldn't say there great the ends start to flick up on the end once washed etc
Two orders placed, the first with ordinary delivery (always used in previous years) never arrived; the second order with express delivery payment at 9 arrived a week later than scheduled delivery. First time such a disservice has happened with this company. Excellent customer service, responded quickly and clearly. Refunded all the first order, and refunded shipping charges of the second order.
Really expensive. Printing of extra drawings unnecessary and not environmentally friendly... The rest is fine.
The labels do not hold up to the first wash at 60 degrees.
I ordered a drinking bottle as a gift for my nephew. Unfortunately, the turquoise bottle is much greener and the print more yellowish than shown. As the bottle smells quite chemical and the packaging was clearly damaged, we will probably not be ordering from them again. I would have liked to order a bottle for my niece, but the options for the font color don't match the preferred design either.
Shipping too long, I could not track the order: the site gave it delivered but the item arrived after many days
I was very happy with the stick on clothes labels they have done the job perfectlyÂ… however the website was advertising order now for an expected delivery date of xxxÂ… however having placed my order the previous week and having not received them I thought it was a bit misleading as to how soon you would receive them.
Order placed August 28 and received September 18.
Good, except that it's a shame not to specify on the site that you need an iron.
Lovely item but very slow delivery, missed the start of our girls school year
The iron-on labels hold extremely well, unfortunately I can't say the same about the other adhesives. I would have expected better quality for the price. Unfortunately, I won't be ordering any more