/10
★★★★★
based on 125940 reviews published
★★★★★
based on 125940 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Unsatisfied with the labels because I had also written to you that the image with rainbow is missing and that is exactly why I am not satisfied,the work done only half done.After 3 e-mails sent to you you have not even replied to me.Why?
Simona
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Answer from Petit-Fernand
Dear Simona, Thank you for your message. We are very sorry that the products do not conform to your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
1
/5
★☆☆☆☆
The one I ordered never arrived
Romina
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Answer from Petit-Fernand
Dear Romina, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
They never came to me
Alfonso
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Answer from Petit-Fernand
Dear Alfonso, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
I placed the order a month ago and it still hasn't arrived.
Sonia Ramos Jiménez
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Answer from Petit-Fernand
Dear Sonia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
I order a dozen labels with my address, and the price seems reasonable. Except that within minutes of placing my order, I find the labels at the bottom of a drawer! I hurriedly sent a message to customer service asking them to cancel my order. No reply. My order arrived two days later, followed by a condescending e-mail from Daniella, customer service, saying "it's a bit late for a refund". Of course, it's much cheaper to leave an e-mail requesting a refund lying around, because once they've been dispatched, there's no way of returning them for a refund! With such methods, their turnover must be comfortable. I wouldn't recommend it!
Tatiana Lucas
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Answer from Petit-Fernand
Hello Tatiana, I'm sorry you were unable to cancel your order. Please do not hesitate to contact us at [email protected] if you wish to make a complaint. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Long overdue order
Carolina Villon Fajardo
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Answer from Petit-Fernand
Dear Carolina, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
I have been waiting for my double order since September 4th. I contacted them and they told me that they are going to do it again because the post office has lost the package, today October 10 I still have not received anything at all. I have ordered from another clothing sticker store and in 3 days at home.
Cliente
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Answer from Petit-Fernand
Dear Beatriu, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Gloria
1
/5
★☆☆☆☆
Things ordered have not arrived
Massimo R.
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Answer from Petit-Fernand
Dear Massimo, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
My order placed on September 28, has still not arrived. The waiting days are not clear on your site. I expected more speed and transparency.
Michela
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Answer from Petit-Fernand
Dear Michela, Thank you for your message. We are really sorry for the non-receipt of your order, I confirm that we will proceed to refund the amount you paid. Cordially, Elena
1
/5
★☆☆☆☆
I still have not received my order, I have complained but I have not received a solution.
Elena Pascual Gutierrez
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Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand! We are sorry for the wait. In fact we are already in contact by email, we will find a solution. Have a nice day, Gloria
1
/5
★☆☆☆☆
I bought the etiquettes on 30/09 and they haven't arrived yet
Fabiola A.
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Answer from Petit-Fernand
Dear Fabiola, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
I waited three weeks. I have written. There is no order. Disaster
Karolina B.
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Answer from Petit-Fernand
Good day ! Thank you for your order and for your message. We regret that there was a problem with the delivery of your goods. It can sometimes happen that the post office loses letters, unfortunately this is not our fault. In order to accommodate our customers as much as possible, we have sent your goods to you again on 14/10 at our expense. From the date of dispatch, you can expect 2 - 6 days by post. You should receive your goods soon. Mfg, Marylin
1
/5
★☆☆☆☆
I have not received my order for some time....
Client
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Answer from Petit-Fernand
Hello Helene, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
LABEL DAMAGED AFTER TWO WASHES AT RECOMMENDED TEMPERATURE VERY DISAPPOINTED
Guest
Translated review
Answer from Petit-Fernand
Hello Souad, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I received it with the wrong name, I wrote to them two weeks ago, and I'm still waiting.
Laura Hernandez
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Answer from Petit-Fernand
Dear Laura, Thank you for choosing Petit-Fernand! I am sorry you had a bad experience with our brand. In fact we are already in contact by email, we will find a solution. Have a nice day, Gloria
1
/5
★☆☆☆☆
I ordered some stickers and a personalized lunch box that never arrived. I contacted them and they gave me a tracking number that did not exist. I explained to them that I could not locate the shipment and I am still waiting for a response. Unfortunately I saw after placing the order that there are more people that this has happened to. Even so, the stickers arrived and they are beautiful, but apparently they may or may not arrive, as it happened to me with the personalized lunch box, which is not cheap at all. A pity, I had loved them and of course I was thinking of continuing to take them there and recommending them at school but given the support they give and that it is not the first time it happens of course I will not buy again having more alternative pages.
Lydia
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Answer from Petit-Fernand
Dear Lydia, Thank you for choosing Petit-Fernand! I am sorry for the situation, in fact we are already in contact by email, we will find a solution. Have a nice day, Gloria
1
/5
★☆☆☆☆
22 days since I ordered and still not received- will not use again. They have not responded to my emails BEYOND WORDS!! NO ORDER NO REFUND NO RESPONSE TO MY EMAILS!!
Anita N.
Answer from Petit-Fernand
Hello, thank you very much for ordering with us. We are very sorry, that you did not receive your oder. This is not normal and we ask you to contact our customer service for assistance. Kindly, Marylin ! Mailto: [email protected] !
1
/5
★☆☆☆☆
Mu mala after a month I'm still waiting for my order it's a scam.
Natalia López
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Answer from Petit-Fernand
Dear Natalia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
1
/5
★☆☆☆☆
For now I can not objectively evaluate the product since more than 15 days have passed since the maximum deadline to receive the order and I still do not have it. I have also sent two complaints about it and I have not received any response either.
Cristina Tamarit Pulido
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Answer from Petit-Fernand
Dear Cristina, Thank you for sharing your opinion. Sorry for the delay, I just replied to your email. See you soon, Melina
1
/5
★☆☆☆☆
I definitely do not recommend!!! Too much delay in delivery, clearly no respect with customers not to answer the phone ... to find a solution. I used to order on aquis labels and now I'm going back to them! For quality and above all due professionalism!
Sophia Kourati
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Answer from Petit-Fernand
Hello Sophia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Was shipped the order on September 23 it has been 11 working days and nothing has arrived, and the ''customer service'' does not know the reason
Azzurra
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Answer from Petit-Fernand
Dear Azzurra, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will respond as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
Dissatisfied with service completely
Liana K.
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Answer from Petit-Fernand
Good day ! Thank you for your purchase at esistmeins.de ! We are sorry that you were dissatisfied with our service. Customers are very important to us and we try our best. For further assistance, we invite you to contact our customer service by mail at [email protected]. Mfg, Marylin
1
/5
★☆☆☆☆
The labels don't fit because they're too big with the drawings on each side, so you have to cut them or fold them over the label. They don't come out the same color as we thought they would be rainbow-colored, but they're very pale and more girlish than boyish. We'll be more vigilant next time and go for something simpler.
Magalie Chary
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Answer from Petit-Fernand
Hello Magalie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I haven't received my order since 09/15 so I can't comment on the product. Very poor service.
Monica
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Answer from Petit-Fernand
Dear Monica, Thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
My order, shipped on Wednesday, September 25, arrived on Friday, October 4... I needed the labels by the 28th at the latest, so I had to buy a machine to label my son's clothes...
Thomas Dubert
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Answer from Petit-Fernand
Hello Thomas, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
An order that took more than 3 weeks to arrive. In the end, delivered by a deliveryman who didn't care about delivering his product properly and bottles that aren't in my children's name (ordering error?) .... where are my bottles that I never received???? What's more, I've got the full .... I asked for a refund and to date, despite numerous polite messages explaining my disastrous situation as a customer (I don't think you could do any worse), I haven't had a single customer service call back to apologize or offer me a solution. So I asked for a refund, and like everything else, C-Monétiquette left me in absolute silence .... I sincerely regret this order and I'm not about to recommend this site. My children who needed these water bottles still don't have any .... I'm more than dissatisfied, I don't think I've ever experienced such deplorable customer service on the internet.
Une Maman Comme Les Autres.
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Answer from Petit-Fernand
Hello Sandrine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I am very disappointed. I placed an order at the beginning of September and I still haven't received anything.
Melanie Daiker
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Answer from Petit-Fernand
Hello Melanie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I haven't received the order yet and I'm very disappointed about that...
Claudia Palhinhas
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Answer from Petit-Fernand
Hello Claudia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Labels not received to date ...
Marine Vanier
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Answer from Petit-Fernand
Hello Marine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I did not receive my order and they did not help me to know where it was.
Sandra De La Vega
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Answer from Petit-Fernand
Dear Sandra, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina