/10
★★★★★
based on 126761 reviews published
★★★★★
based on 126761 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
An order that took more than 3 weeks to arrive. In the end, delivered by a deliveryman who didn't care about delivering his product properly and bottles that aren't in my children's name (ordering error?) .... where are my bottles that I never received???? What's more, I've got the full .... I asked for a refund and to date, despite numerous polite messages explaining my disastrous situation as a customer (I don't think you could do any worse), I haven't had a single customer service call back to apologize or offer me a solution. So I asked for a refund, and like everything else, C-Monétiquette left me in absolute silence .... I sincerely regret this order and I'm not about to recommend this site. My children who needed these water bottles still don't have any .... I'm more than dissatisfied, I don't think I've ever experienced such deplorable customer service on the internet.
Une Maman Comme Les Autres.
Translated review
Answer from Petit-Fernand
Hello Sandrine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I am very disappointed. I placed an order at the beginning of September and I still haven't received anything.
Melanie Daiker
Translated review
Answer from Petit-Fernand
Hello Melanie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I haven't received the order yet and I'm very disappointed about that...
Claudia Palhinhas
Translated review
Answer from Petit-Fernand
Hello Claudia, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
Labels not received to date ...
Marine Vanier
Translated review
Answer from Petit-Fernand
Hello Marine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I did not receive my order and they did not help me to know where it was.
Sandra De La Vega
Translated review
Answer from Petit-Fernand
Dear Sandra, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I want my order ????
Rossana Alonso Martínez
Translated review
Answer from Petit-Fernand
Dear Rossana, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
A questionnaire... I still haven't received it.
Ana Maria Nunes Tavares
Translated review
Answer from Petit-Fernand
Hello Ana, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I love them and they are super practical
Juani Lozano Guardiola
Translated review
Answer from Petit-Fernand
Dear Juani, Thank you very much for leaving a positive review. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a very negative notation 🙂 Have a nice day, Melina
1
/5
★☆☆☆☆
Never received my order in full and no news despite writing to customer service. Missing gourd only received labels
Sabine Braconnier
Translated review
Answer from Petit-Fernand
Hello Sabine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your full order, please make a complaint to [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received the order, but I have been charged for it. I went to the post office with the tracking number and it was returned by an unknown person. They have not even tried
Andres Lopez Albelda
Translated review
Answer from Petit-Fernand
Dear Andres, Thank you for sharing your opinion. I am sorry for the situation, in fact we are already in contact by email, we will find a solution. Have a nice day, Melina
1
/5
★☆☆☆☆
I placed the order 23 days ago and still have not received it.
L.
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I still haven't received my labels 15 days after ordering.
Hélène
Translated review
Answer from Petit-Fernand
Hello Hélène, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
PRINTING QUALITY, FAST SHIPPING, BUT THEY TAKE OFF AFTER THE SECOND WASH, WHICH HAS BEEN DISAPPOINTING. I WILL NOT REPEAT THE PURCHASE.
Laura Sanchez Diaz
Translated review
Answer from Petit-Fernand
Dear Laura, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I have never received the labels
Imma T
Translated review
Answer from Petit-Fernand
Dear Inma, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
Very unhappy, I received the airtight bottle for my son and completely closed the water comes out. I have tried to contact you in several ways but nothing. I do not recommend
Rebeca Ramírez Muñoz
Translated review
Answer from Petit-Fernand
Dear Rebeca, Do not hesitate to contact me about your canteen at [email protected] See you soon, Melina
1
/5
★☆☆☆☆
I PLACED MY ORDER ON SEPTEMBER 4TH, AND THEY SENT IT TO ME ON THE 7TH. AS OF TODAY, OCTOBER 8TH, I HAVEN'T RECEIVED ANYTHING, WHICH HAS MEANT THAT MY DAUGHTER HAS HAD TO TAKE THE UNLABELED MATERIALS TO SCHOOL AND HER CLOTHES TOO. THE TRUTH IS THAT I AM VERY DISAPPOINTED, I HAVE BEEN BUYING THIS FOR 4 YEARS, SO IT WILL BE THE LAST ONE.
Yanet Diaz Medrano
Translated review
Answer from Petit-Fernand
Dear Yanet, Thank you for choosing Petit-Fernand! I am sorry you had a bad experience with our brand, in fact we have a delivery time of 2 to 6 working days. I have already contacted you by email, do not hesitate to get back to me if you have not yet received your order. See you soon, Melina
1
/5
★☆☆☆☆
Paid for and never received. I will try to write to customer service tomorrow.
Andrea M.
Translated review
Answer from Petit-Fernand
Dear Andrea, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order; we have put it back into manufacture. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
Unfortunately I am not satisfied with the service. I ordered the labels 2 weeks ago and haven't received them yet, although it was advertised that they would be ready for dispatch within 48 hours!
Goshimizu
Translated review
Answer from Petit-Fernand
Good day ! Thank you for your purchase at es ist meins. We produce the personalized goods and these are sent out after 48 hours by priority service. As a rule, the post office needs 2 - 6 days, in exceptional cases the post office sometimes needs a little longer, unfortunately we have no influence on this. But normally it is rather fast. We invite you to contact our customer service so that we can check: [email protected] ! Thank you very much ! Mfg, Marylin
1
/5
★☆☆☆☆
I'm disappointed because it doesn't stick at all. I followed the instructions but it doesn't work.
Yiogo Aissettou
Translated review
Answer from Petit-Fernand
Hello Yiogo, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Order delivered 1 month late and incomplete -> 2 months later I'm still waiting for my labels! Pathetic
Sylvain Andres
Translated review
Answer from Petit-Fernand
Hello Sylvain, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
You ask me to give you an opinion on what you ordered, but nothing has arrived here yet!
Marinella C.
Translated review
Answer from Petit-Fernand
Dear Marinella, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected], and we will reply as soon as possible. Good day, Elena
1
/5
★☆☆☆☆
I'm disappointed. It doesn't stick when I put it on shoes like you showed. On clothes when I put the iron on it burns and doesn't really stick.
Emma
Translated review
Answer from Petit-Fernand
Hello Emma, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Please note that garment stickers are to be affixed to the care or brand labels on the garments, not directly to the fabric. ?Have a nice day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I have not yet received my order.
Natalia Carro Delgado
Translated review
Answer from Petit-Fernand
Dear Natalia, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
I didn't receive my labels and the seller didn't reply to 3 emails, 3 messages on messanger, several comments to their posts on Facebook. And yet they put my money in their pockets. Very disappointing to be treated like this.
Sara
Translated review
Answer from Petit-Fernand
Hello Sara, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
Package never received Very disappointed
Gaëlle Rocherieux
Translated review
Answer from Petit-Fernand
Hello Gaelle, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1
/5
★☆☆☆☆
I received an envelope with the order but it arrived open and empty.
Mónica Neto
Translated review
Answer from Petit-Fernand
Hello Monica, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1
/5
★☆☆☆☆
I am still waiting for my order which has not yet arrived.
Valeria Rubalcava
Translated review
Answer from Petit-Fernand
Dear Valeria, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1
/5
★☆☆☆☆
More than a month waiting for the order. I don't think it will arrive at this point so my score is very very bad.
Indiana Ibis Abarca
Translated review
Answer from Petit-Fernand
Dear Indiana, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1
/5
★☆☆☆☆
Unfortunately, I never received my order and couldn't do anything about it.
Camilla M.
Translated review
Answer from Petit-Fernand
Dear Camilla, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1
/5
★☆☆☆☆
My order took more than 3 weeks to arrive.
Eliezer Sanz Ontanaya
Translated review
Answer from Petit-Fernand
Good morning Eliezer and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina