/10
★★★★★
based on 125978 reviews published
★★★★★
based on 125978 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Too long delays this time
Manu Czerwinski
Translated review
Answer from Petit-Fernand
Hello Manu, I'm sorry your order has been delayed, but we're working hard to reduce our manufacturing and shipping times. Good day, Melina
2
/5
★★☆☆☆
After the first wash from using the labels quite a few came off the clothes
Sian B.
Answer from Petit-Fernand
Dear Sian, thanks for shopping with us. We are sorry to hear that you had a problem. This should not be. Pls contact our customer service for assistance: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
I never received my order. A commercial gesture was nevertheless made afterwards, as the company received my parcel in return for an incorrect address. I wasn't able to get the labels I wanted for my children's christening, but this acknowledgement of my dissatisfaction is a relief all the same. Thank you
Gladys Ngankama Simba
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Answer from Petit-Fernand
Hi Gladys, I'm sorry you didn't receive your order. We contacted you on 12/09 because the Post Office had returned your order. Good day, Melina
3
/5
★★★☆☆
The labels are of good quality, but some have come off the garments after only one day's wear...
M P
Translated review
Answer from Petit-Fernand
Hello Thomas, I'm sorry your order has been delayed, but we're working hard to reduce our manufacturing and shipping times. Good day, Melina
3
/5
★★★☆☆
A little disappointed, some labels come off in the wash
Mélie Ougier
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Answer from Petit-Fernand
Hello Mélie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are very pretty. I found that the termo stickers didn't stick well, so I had to try several times. Now it's better. The thin labels are great for marking school supplies. I placed a second order on Tuesday and today, Saturday, there's still nothing in the mail. Don't be in a hurry.
Valerie Moyer
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Answer from Petit-Fernand
Hello Valérie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I am used to ordering from c-monetiquette but unfortunately I was disappointed with the quality of my last order...
Charlotte
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Answer from Petit-Fernand
Hello Charlotte, Thank you for choosing C-MonEtiquette! I invite you to write to us at [email protected] if you are not satisfied with the quality. Good day, Melina
3
/5
★★★☆☆
Delivery took much longer than 48 hours. I ordered on Monday and received it on Tuesday of the following week, and it was too late.
Nourhene
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Answer from Petit-Fernand
Hello Nourhene, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours for production + 2 to 6 days for shipping. Have a nice day, Melina
2
/5
★★☆☆☆
Disappointed theemocollante labels peel off after several washes
Alexandra Nadaud Morcillo
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Answer from Petit-Fernand
Hello Alexandra, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are great. I took the elementary school pack. The delivery time in Belgium is reasonable Cad 5 working days. But the after-sales service for information via mail and phone is not efficient!!!! Only the messenger service is competent. You need to know this to avoid wasting a lot of time.
Patricia
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Answer from Petit-Fernand
Hello Patricia, Thank you for your message and your order at C-MonEtiquette! We've had a delay in responding to our customers, so we apologize for the delay. Have a nice day, Melina
3
/5
★★★☆☆
Definitely very cute! But disappointed, does not resist 2 washes...
Guest
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Answer from Petit-Fernand
Hello Isabelle, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I find it lacking in choice of images and colors. Labels a little too small.
Ingrid
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Answer from Petit-Fernand
Hello Ingrid, Thank you for your message. We have, however, increased our choice of illustrations and colored backgrounds. We also offer different label formats. Good day, Melina
3
/5
★★★☆☆
More labels for items and less for clothes would be needed, the kindergarten package was more correct last year
Federica
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Answer from Petit-Fernand
Dear Federica, Thank you for your trust in us. There are 3 types of labels for clothes and 5 types of labels for items. If you prefer more than one type of labels, you need to choose another savings package. 😉 Kind regards. Sophie
3
/5
★★★☆☆
The order was delivered in 7 days, not 2 days as per the website. By now I didn't need it anymore
Mabel P.
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Answer from Petit-Fernand
Dear Mabel, We are sorry and hope that you will have use of the labels another time in the future. It actually does not say on the website that delivery is in 48 hours but manufacturing (and therefore shipping). These are custom products that need to be custom fabricated, not pre-made. Delivery times are clearly stated on the site "For orders shipped to Italy, delivery times by priority mail theoretically correspond to 2-3 additional working days. They may, however, translate to between 2 and 10-15 business days due to delays or other factors beyond our control." Kind regards, Sophie
3
/5
★★★☆☆
Good visual, but when you try to peel off the labels they tear.
Charlene Coto
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Answer from Petit-Fernand
Hello Charlene, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Hello, I ordered 2 lunch boxes + 2 gourds... last year I also ordered. But I'm not very satisfied with the caps on the gourds, my children have difficulty closing them. I have a problem with the 2 ...
Ozlem
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Answer from Petit-Fernand
Hello Ozlem; Thank you for sharing your opinion about our products! I'm sorry you're not happy with the water bottle caps, are you unable to close them either? See you soon, Melina
3
/5
★★★☆☆
This is my third year buying from them.... Good products, but this round THE STICKS ARE NOT COMING. I recommend relying on a courier, or if you want to work with the post office put traceability!
Hotel S.
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Answer from Petit-Fernand
Dear customer, thank you for the advice. The mail problem is very "Italian" in other countries we don't have this problem. We are indeed considering courier, but the shipping will no longer be free. Kind regards, Sophie
3
/5
★★★☆☆
Deliveries by mail are not acceptable, time too long! I recommend finding a good express courier with competitive foreign prices.
Valentina B.
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Answer from Petit-Fernand
Dear Valentina, thank you for the advice. The mail problem is very "Italian" in other countries we don't have this problem. We are indeed considering the courier, but the shipping will no longer be free. Kind regards, Sophie
2
/5
★★☆☆☆
The labels are nice but most of them come off in the wash... disappointed
Léa
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Answer from Petit-Fernand
Hello Léa, I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
After sticking the labels on the cray3pns and markers in my little boy's pencil case, I realized that the very next day, some of the labels were already coming off?
Laetitia Dumortier
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Answer from Petit-Fernand
Hello Laetitia, I'm sorry that your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are pretty. However, I was disappointed with the reception: thinking I could use them to mark clothes, I discovered that I could only use them on objects. All in all: disappointed with this purchase!
Svyl
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Answer from Petit-Fernand
Hello Sylvie, Thank you for your message. We offer different types of labels, for clothing or for objects, and the categories are clearly indicated on the site. I've just checked and you've received what you ordered, i.e. self-adhesive labels for objects. See you soon, Melina
3
/5
★★★☆☆
Fast delivery, nice finish, but the labels don't hold well enough and the iron-on ones peel off.
Lou
Translated review
Answer from Petit-Fernand
Hello Laetitia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Bought two lots of 30 stickers for my 2 daughters. Design is nice (they picked their own) and they arrived 8 days after ordering. The stickers do not come off the sheet easily or properly and several have ripped even though I was very careful. I haven't washed them yet so hope they stay on the labels! Won't buy again unfortunately.
Mrs J.
Answer from Petit-Fernand
Dear Mrs Jones, thank you very much for shopping with petit-fernand.co.uk ! We are happy you liked our stickers. Sorry to hear that you had problems to get them off, this is not normal and we invite you to contact our customer service to: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
Very enthusiastic at the outset, I was a little disappointed when I used it, as some iron-on labels applied following the instructions to the letter came off without even going through the washing machine, and on simple items like sweaters and t-shirts. I haven't used my whole batch of iron-on labels yet, so I'm hoping it was due to a few faulty labels and that the others will stay in place. To be seen.
Guest
Translated review
Answer from Petit-Fernand
Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Hard-to-peel label
Sophie TempÊte
Translated review
Answer from Petit-Fernand
Hi Sophie, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Very good, the labels are perfect. To be seen after several washes... after several washes the labels come off very easily.
Magnolia Teston
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Answer from Petit-Fernand
Hello Magnolia! Thank you for taking the time to give us your feedback. We have been in touch with you to find a solution? See you soon!
3
/5
★★★☆☆
I ordered 2 times thinking to order labels for pens and each time I was wrong.
Celine Sauvanet-archent
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for your message. We offer different types of labels, for clothes or objects, and the categories are indicated on the site. See you soon, Melina
2
/5
★★☆☆☆
They look nice, but they can't be removed. And if you do manage to remove them, they are broken ????? I have no idea what you want to achieve with them. (only applies to the adhesive stickers on clothing) Unfortunately, I also entered the wrong name for some of them and couldn't change it when asked. I didn't receive a voucher for the next order either. I'm now buying mine from another company. What a pity.
Samira
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Answer from Petit-Fernand
Hello, Thank you for your order at esistmeins.de! We are sorry that you were unhappy with the labels. We do everything we can to make our labels last, even if you are slow to remove them. When an order is placed with us, we process it immediately. If you make a mistake, we have to react immediately and then we are happy to make changes. However, sometimes it is too late. If you have any further questions, please do not hesitate to contact our customer service. Mfg, Marylin
2
/5
★★☆☆☆
Unfortunately, I can't judge because I never received my order. A number error slipped into my address. I thought that the order would be reshipped following my e-mail but no, they just suggested that I go and see my neighbors.
Pauline Gramfort
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Answer from Petit-Fernand
Hello Pauline, I'm sorry you didn't receive your order, please make a complaint to [email protected]. Have a nice day, Melina.
2
/5
★★☆☆☆
I placed two orders and they arrived in good time but the adhesive stickers for clothing peel off at the edges and do not stick back on properly. The hot melt stickers seem to work fine. I contacted the company and have not heard back from them yet.
Catalina
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Answer from Petit-Fernand
Good morning! We are sorry to hear about the problems with your labels. I invite you to send us an email to our email [email protected] to solve it as soon as possible. Best regards, Maialen